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Hotel Rеgina - Golden Sands All Inclusive

Golden Sands , Golden Sands (Show on Map)

4.6

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Royal - All Inclusive is strategically located just a short walk from a beautiful beach, offering stunning sea views from many of its higher-level rooms. This convenience is complemented by nearby access to cafes, restaurants, clubs, and boutiques, making it an attractive choice for travelers who enjoy exploring local areas. Although some noise at night is mentioned, the central location remains a major draw for guests.

The breakfast offerings are generally satisfactory, with guests appreciating the good, hearty varieties available. The flexibility in dining hours is a highlighted convenience, despite some minor issues with variety and service. Dinner, however, receives less favorable reviews, with consistent comments on repetitive menus and occasional quality issues leading guests to sometimes prefer dining outside the hotel.

Room experiences vary significantly, with positive feedback on spaciousness and pleasant sea views. However, concerns about cleanliness and maintenance are notable, with reports of uncleaned rooms and outdated amenities affecting the stay for some guests. Despite efforts by select staff members, general cleanliness throughout the hotel is an area needing significant improvement, impacting public and private spaces alike.

Guests have mixed impressions of the staff, with a few individuals receiving commendations for friendliness, while others are perceived as lacking hospitality. Additionally, Wi-Fi access is mostly restricted to the ground floor, which does not meet modern expectations for connectivity.

The hotel's pools are criticized for cleanliness issues and insufficient maintenance, affecting guest satisfaction. The parking situation also poses challenges due to its distance and additional costs, which can inconvenience those traveling by car. Families may find their needs unmet, given limited children-friendly dining and play facilities.

The condition of the beds, particularly the mattresses and linens, further detracts from guest comfort. Although Hotel Royal projects a 4-star image, guests frequently find the current offerings misaligned with such a rating. Despite the all-inclusive appeal, food variety and quality are points of contention, with guests questioning the overall value.

Overall, Hotel Royal offers some advantages in location and views, but several operational and maintenance areas require attention to fully meet the expectations of its guests.
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Family Friendly Hotel

With its All Inclusive package, this hotel simplifies family vacations by covering meals and activities. This allows parents to relax knowing that most needs are taken care of.

Hotel near Nightlife Spots

Hotel Royal's all-inclusive offering simplifies the vacation experience, and its location in Golden Sands provides access to the resort's nightlife venues.

Hotel with Children's Pool

Offers children's entertainment, a kids' club, a children's disco, a playground, an outdoor children's pool with water slides, and a kids' section in the main pool. The activities are for children aged 4 to 12, children under 4 allowed only when accompanied by an adult.

Hotel with All Inclusive Packages

Hotel near The Beach

Hotel with Swimming Pool

Children's Pool Pool Water Slide Outdoor Pool

Business Hotel

Hotel with Parking

Hotel with Gym

4-Star Hotel

Hotel with Outdoor Pool

Hotel with Pool Water Slide

Room Types

Standard Double Room with Park View All rooms have balcony, air-conditioning, satellite TV and a mini fridge.

Superior Double Room with Sea View This room offers sea views. All rooms have balcony, air-conditioning, satellite TV and a mini fridge.

Superior Double Room with Park View The spacious double room offers air conditioning, a private entrance, a terrace with garden views as well as a private bathroom boasting a shower. The unit has 2 beds.

Deluxe Double Room This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit offers 1 bed and 1 futon.

Family Room with Balcony This air-conditioned family room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit offers 3 beds.

About Hotel Rеgina - Golden Sands All Inclusive

License: В1-ИРИ-3ЗК-Б1

Guest Reviews

4.6

Rated

Location

Hotel Royal - All Inclusive boasts a standout feature: its excellent location. A mere 5 to 10-minute walk places guests at the doorstep of a beautiful beach with warm, clean waters. This proximity to the shore is consistently appreciated, offering guests a superb sea view, especially from rooms positioned at higher levels. The hotel's setting facilitates easy access to a vibrant array of cafes, restaurants, clubs, and boutiques, enhancing the overall convenience for visitors. For those interested in exploring further afield, the hotel is situated near a bus stop offering trips to Varna. Despite some reviews mentioning the noise at night, the central location remains the key highlight, ensuring that the beach and adjacent waterfront amenities are just a short stroll away.

Breakfast

Guests at Hotel Royal - All Inclusive have generally found the breakfast offerings to be satisfying and favorable. Descriptions like good and hearty highlight the positive aspects, with some guests appreciating the variety and warmth of the food. The breakfast is also noted for its flexibility, allowing guests to dine even after the official hours have ended, which is appreciated by those who like a relaxed morning pace. However, there were mentions of some drawbacks, such as limited variety, with repeated items like rice, pasta, and beans becoming monotonous for some. Additionally, logistical issues such as a delayed coffee service and non-operational machines were noted, alongside some rare negative experiences concerning food quality. Despite a few criticisms, the breakfast experience at Hotel Royal seems overall satisfactory, offering a filling start to the day for most guests.

Dinner

Hotel Royal's dinner offerings have garnered mixed feedback from its guests. A recurrent theme in their reviews is a lack of variety and limited options, with many diners noting repetitive menus often featuring the same dishes every day. This lack of change is compounded by concerns regarding food quality, which some describe as bland, poor, and occasionally inedible. Instances of unsanitary conditions, such as finding worms in the bread, further overshadow the experience for some guests.

Additionally, several reviews mention that food portions are insufficient to accommodate the number of visitors, leading to scarcity issues. On a positive note, a few guests did find the food somewhat tasty, although not overwhelmingly diversified. Unfortunately, the overall perception of dinner at the hotel struggles to rise above complaints about fatty, monotonous meals served under less-than-ideal conditions.

Given these experiences, some guests resorted to dining outside the hotel. While Hotel Royal offers an all-inclusive package, the dining aspect does not appear to deliver to the expected standards of variety or quality, prompting travelers to explore meals in the surrounding city instead.

Rooms

Hotel Royal - All Inclusive offers a mix of room experiences, with many guests highlighting the spaciousness and pleasant sea views in some accommodations. A number of rooms are noted for their cleanliness, comfort, and cozy ambiance. However, there are significant concerns regarding cleanliness and maintenance in several rooms. Many guests reported issues such as uncleaned rooms for extended periods, worn and stained linens, and old mattresses. Some rooms also faced maintenance challenges with non-functional refrigerators and air conditioning units emitting unpleasant odors. While certain rooms boasted preserved furniture and a private balcony, others suffered from broken furniture, clogged sewers, and structural issues like unsafe balconies. Overall, while some rooms offer a pleasant stay, there is notable inconsistency in the upkeep and quality across the accommodations.

Beds

The beds at Hotel Royal - All Inclusive have left guests with a poor impression. The condition of the mattresses is a prevailing concern, with reports of old, torn, and filthy mattresses being common. Many guests have noted discomfort, feeling the springs beneath them, and encountering broken beds that seem unreliable. Bed linens and pillows haven't escaped criticism either, with guests mentioning stains and even mold, significantly affecting their quality of sleep. The state of cleanliness overall seems to be lacking, with inconsistent housekeeping that doesn't extend beyond minimal efforts like trash removal. The beds, despite their size, often fail to provide the promised comfort, leaving guests yearning for a better night's rest.

Cleanliness

Hotel Royal - All Inclusive has received a mix of feedback regarding its cleanliness, with a notable emphasis on areas needing improvement. Guests have expressed dissatisfaction with the general hygiene throughout the hotel, detailing issues such as untidy rooms, stained linens, and inadequately maintained facilities. Complaints frequently mention rooms that were not cleaned during stays, dirty pools, and an overall lack of attention from the housekeeping staff. Additionally, public areas like the restaurant and pool surroundings have been highlighted as areas where cleanliness is lacking.

While there are mentions of prompt cleaning staff and moments of acceptable cleanliness, these occurrences are overshadowed by descriptions of widespread dirtiness. Unfortunately, the hotel's overall presentation seems to fall short of expectations, with several guests reporting unresolved issues and facilities that appear unkept. Despite a few positive remarks on specific instances of cleanliness, the general consensus is that the hotel needs significant improvements in maintaining a hygienic environment for its guests.

Staff

The reviews of 'Hotel Royal - All Inclusive' paint a mixed picture of the staff, with a significant portion highlighting areas needing improvement, especially regarding friendliness and professionalism. Many guests found the staff to be generally unfriendly and rude, with some instances of indifferent and unhelpful behavior. Receptionists and kitchen staff, in particular, were noted for lacking hospitality and having a gloomy demeanor. However, there are also positive notes, particularly about bartenders who were described as wonderful, and a few staff members, like the lady at Reception, who stood out for their friendliness and politeness. Guests appreciated the courtesy and accommodating nature of certain individuals, and a young man from the parking area was specifically mentioned for being helpful. Despite the shortcomings, some guests found the whole staff to be okay, with instances of politeness and kindness, suggesting that experiences can vary significantly.

Wi-Fi

The Wi-Fi experience at Hotel Royal - All Inclusive highlights a need for improvement, as access is notably limited throughout the property. While guests note that internet connectivity is available, it is restricted primarily to the ground floor, leaving many rooms without a reliable connection. This limitation results in slow and unstable access, which can restrict the ability to stay connected during a stay. Overall, the Wi-Fi service is an area where the hotel may want to focus on enhancements to meet the expectations of modern travelers.

Pool

The Hotel Royal - All Inclusive presents a disappointing experience when it comes to its pool facilities. While the pool is spacious, guests repeatedly highlight severe cleanliness issues, including murky, dirty water described as green or brown, and even carrying an unpleasant odor. The pool area is often shaded, contributing to cold water temperatures that are not inviting. Additionally, the surrounding pool area suffers from inadequate maintenance and a shortage of sunbeds and umbrellas, leaving guests to navigate discomfort while lounging. The reported non-functionality of included amenities, such as the indoor and children's pools, further exacerbates dissatisfaction. Occasional remarks commend daily cleaning efforts, but these are overshadowed by pervasive issues. The environment can also be quite noisy due to large student groups. Overall, travelers seeking a pristine and relaxing poolside experience might find the hotel lacking in these expectations.

Parking

Hotel Royal - All Inclusive seems to present challenges when it comes to parking for guests. Many reviews highlight that parking is not available directly at the hotel, and guests are often directed to a lot situated at a considerable distance, making it inconvenient, particularly for those with luggage. Additionally, parking incurs an extra cost, varying from 20 BGN to 55 lei per day, which is seen as an unexpected expense by many guests. Some reviews mention areas designated for parking in front of the hotel are reserved for buses, leaving guests with fewer options. While guests may find the hotel appealing in other aspects, the parking situation clearly poses a hurdle for those traveling by car.

Family

Hotel Royal - All Inclusive may fall short for families considering a stay with young children. Reviews indicate a lack of suitable dining options tailored to kids, which can be problematic for families with specific dietary needs. The facilities for children also seem less than ideal, with inadequate play areas and a neglected children's playground. Additionally, safety concerns have been raised about the kids' pool, with its slides described as dangerous. There is also a limited availability of loungers by the children's pool, making it challenging for families to relax comfortably. The hotel appears to cater more to groups of teenagers and students, making it less family-friendly. Furthermore, its distance from the beach is noted as being inaccurately represented, potentially adding inconvenience for those looking for a beachside experience. Overall, families seeking a wholesome and safe vacation experience may need to look elsewhere.

4 Star

Hotel Royal - All Inclusive presents itself as a 4-star establishment, but recurring feedback suggests it falls significantly short of this mark. Guests frequently mention that the hotel would be more accurately rated as a 2-star facility, citing a noticeable decline in quality from its former reputation as one of the best. Concerns about hygiene and service standards are prevalent, with more than one review suggesting that the hotel could even pose health risks to its guests.

Despite the overarching dissatisfaction with the quality and rating, the dining experience at Hotel Royal offers a redeeming feature. Guests appreciate the lack of rush during meal times, as the staff ensures a steady replenishment of food, allowing for a more relaxed dining experience.

Overall, while the hotel boasts a 4-star certification, possibly dating back to previous decades, the current offerings do not align with the expectations associated with such a rating. Travelers seeking a true 4-star experience might find themselves disappointed by what is available.

All-Inclusive Packages

Hotel Royal's all-inclusive experience has received mixed feedback from guests. While the concept of all-inclusive suggests convenience and variety, some reviews indicate that the food offerings fall short of expectations, with minimal and repetitive dishes over several days. The dining area struggles to manage the crowd, leading to lines and occasionally empty trays. Despite the promise of all-inclusive services, some guests find limited edible options, questioning the overall quality and value of this package. However, it is noted that the availability of items throughout the day adds a layer of convenience to the experience.

Yes, Hotel Rеgina - Golden Sands All Inclusive has pool(s) that belong to one or more of the following categories: Children's Pool, Pool Water Slide, Outdoor Pool.

No, a spa isn't available at Hotel Rеgina - Golden Sands All Inclusive.

No, Hotel Rеgina - Golden Sands All Inclusive doesn't allow dogs.

Yes, parking facilities are available at Hotel Rеgina - Golden Sands All Inclusive.

Yes, Hotel Rеgina - Golden Sands All Inclusive has a gym.

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