Hotel Horizont
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Summary of reviewsHotel Horizont offers a tranquil getaway in the quiet, green area of Golden Sands with proximity to both the sea and a lush forest. Despite the slight challenge posed by a 200-300 meter walk involving 180-230 steps to the beach, guests generally appreciate its serene location, far from the hustle and bustle. The hotel's appealing price-quality ratio, combined with a peaceful setting and favorable proximity to the beach, enhances its attractiveness for a relaxed seaside vacation.
The breakfast at Hotel Horizont, while varying in quality, offers simple, modest options that some guests find tasty and sufficient. However, there's a clear desire for more variety and improved quality, especially regarding the drinks and diversity of food options. Dinner service experiences range from satisfactory to needing improvement with some guests enjoying the food but others noting a lack of variety and uneven quality.
Guest rooms receive mixed feedback with appreciations of their spaciousness and balconies overshadowed by critiques of outdated furniture, lack of amenities and maintenance issues. Nonetheless, cleanliness is consistently praised in certain areas, particularly in terms of clean rooms and well-maintained linens and towels, although there's a noticeable need for better overall cleanliness standards.
The staff at Hotel Horizont are a standout feature, frequently praised for their friendliness, professionalism and accommodating nature. The reception and family management receive specific accolades for enhancing the guest experience. However, Wi-Fi connectivity appears inconsistent with satisfactory performance in off-peak hours but significant issues during peak times.
The hotel's pool, maintained with mineral water and a robotic cleaning system, garners high praise for its cleanliness and size, despite occasional remarks about sunbed availability. Families particularly value the pool area and the hotel's overall family-friendly atmosphere.
Lastly, the hotel provides free parking, a valued feature despite mixed opinions on its adequacy and condition. The parking area can sometimes feel chaotic and uneven, yet its availability remains a significant convenience for many guests. The beach experience, albeit involving a bit of a trek, ultimately offers clean water and satisfying amenities, making the effort worthwhile for most visitors.
In summary, Hotel Horizont is praised for its tranquil location, friendly staff, clean pool and family-friendliness with particular areas like breakfast variety, room maintenance and Wi-Fi needing improvement.
Categories
The breakfast at Hotel Horizont, while varying in quality, offers simple, modest options that some guests find tasty and sufficient. However, there's a clear desire for more variety and improved quality, especially regarding the drinks and diversity of food options. Dinner service experiences range from satisfactory to needing improvement with some guests enjoying the food but others noting a lack of variety and uneven quality.
Guest rooms receive mixed feedback with appreciations of their spaciousness and balconies overshadowed by critiques of outdated furniture, lack of amenities and maintenance issues. Nonetheless, cleanliness is consistently praised in certain areas, particularly in terms of clean rooms and well-maintained linens and towels, although there's a noticeable need for better overall cleanliness standards.
The staff at Hotel Horizont are a standout feature, frequently praised for their friendliness, professionalism and accommodating nature. The reception and family management receive specific accolades for enhancing the guest experience. However, Wi-Fi connectivity appears inconsistent with satisfactory performance in off-peak hours but significant issues during peak times.
The hotel's pool, maintained with mineral water and a robotic cleaning system, garners high praise for its cleanliness and size, despite occasional remarks about sunbed availability. Families particularly value the pool area and the hotel's overall family-friendly atmosphere.
Lastly, the hotel provides free parking, a valued feature despite mixed opinions on its adequacy and condition. The parking area can sometimes feel chaotic and uneven, yet its availability remains a significant convenience for many guests. The beach experience, albeit involving a bit of a trek, ultimately offers clean water and satisfying amenities, making the effort worthwhile for most visitors.
In summary, Hotel Horizont is praised for its tranquil location, friendly staff, clean pool and family-friendliness with particular areas like breakfast variety, room maintenance and Wi-Fi needing improvement.
Hotel near The Beach
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Hotel with Outdoor Pool
About Hotel Horizont
License: В1-Ж6Д-9КШ-Д1
Guest Reviews
Location
Additionally, the hotel's location receives mixed feedback due to the stairs; while some guests find the short distance to the beach convenient and the climb manageable, others note the effort required. The area is described as being far from the center, contributing to its peacefulness and making it a great spot for those looking to avoid crowded, noisy areas. Its placement near traffic lines also offers connectivity for easy exploration of nearby attractions.
The location isn't the only highlight; guests enjoy the good food, friendly staff, clean rooms and the pleasant view from the balconies. The hotel's dedication to maintaining a welcoming atmosphere, along with its dog-friendly policy, adds to the charm. Overall, Hotel Horizont's appealing price-quality ratio, combined with its tranquil setting and proximity to the beach, makes it a favorable choice for a relaxed seaside getaway.
Breakfast
While some diners appreciated the simplicity and modesty of the meals, finding them tasty and sufficient, others expressed dissatisfaction with the quality, particularly highlighting the poor quality of the coffee. However, the tea was universally noted as decent. Bread rolls received praise for their taste, but the overall consensus was that the breakfast lacked diversity with repeated requests for more varied options such as yogurts, muesli, flavored curd cheese, pancakes and other pastries.
Positively, some noted that the breakfast matched the payment level and was adequate for what it cost. A unique element that stood out was the offering of pickles at breakfast, which was a first for several guests. Despite these few positive remarks, there was a clear call for improvement in both variety and quality, especially in drinks and more diverse food options to enhance the overall breakfast experience.
Dinner
Despite these points, there were positive mentions of tasty lunches and dinners, although described as modest. Guests appreciated the operational hours of meal services, which allowed for flexible scheduling. Some highlighted consistent availability of dishes like French fries and fruits, as well as fish being a regular dinner item.
However, many expressed dissatisfaction with the overall dining experience, noting cold food, long waits in line and leftovers reappearing on subsequent days. Cleanliness within the dining areas was also brought up as an area needing attention.
In summary, while there are elements some guests enjoyed about the meals at Hotel Horizont, the overall sentiment leans towards the need for significant improvements in variety, quality and service efficiency.
Rooms
However, there are numerous complaints about the condition of the furniture, which is described as very old and dilapidated with some reports of broken doors and uncomfortable beds that were below criticism. The lack of essential amenities such as a minibar, air conditioning in every room and properly equipped bathrooms has been pointed out. Several reviews indicate rooms are missing basic comforts like a small fridge or up-to-date TVs and the fact that room service appears non-existent adds to the concern.
Potential guests should be mindful that while the rooms can be generously sized and clean, the overall furnishing and maintenance might fall short of expectations with issues such as old electrical connectors and small, uncomfortable beds. The structure itself feels like it hasn't seen much change or renewal in decades, leading to an atmosphere that may not appeal to those seeking modern comfort.
Beds
However, there are several concerns about the state and quality of the mattresses. Many guests have reported that the mattresses are old with several comments noting uncomfortable springs and a lack of ergonomic support. Issues like lumps in the pillows and mattresses being almost at floor level were also common. Unfortunately, many guests felt the discomfort due to broken and protruding springs, suggesting a significant need for mattress upgrades.
Overall, while the comfort of the beds and pillows receives praise, the aging mattresses and associated issues detract from an otherwise pleasant experience.
Cleanliness
However, there are significant areas for improvement. Some reviews pointed to non-existent cleanliness, untidy rooms and even spiderwebs. The state of the rooms and hallways has also been criticized, suggesting that the cleanliness leaves much to be desired. There were reports of rooms not being cleaned, bed linens not being changed and overall dissatisfaction with the hotel's cleaning standards.
Overall, while Hotel Horizont does maintain some level of cleanliness, particularly in the pool area and with linens, there is a noticeable need for improvements in maintaining consistent cleanliness throughout the entire hotel.
Staff
The reception team, in particular, receives accolades for their hospitality and the ladies at the front desk are often mentioned for their exceptional service. The family management is noted for its maximum friendliness and constant presence, contributing to a warm atmosphere. Furthermore, the owners are described as extremely friendly and true professionals, which appears to enhance the overall guest experience.
Cleanliness is attentively managed, particularly by the personnel in charge of the individual floors, ensuring rooms are well-maintained daily. Bar staff are also appreciated for their friendly demeanor, creating a positive environment for relaxation and socializing.
While there are isolated mentions of less favorable interactions and language barriers, the general sentiment leans heavily towards satisfaction with the staff's respectful, communicative and responsive attitude. Guests appreciate the understanding and helpful nature of the team, which makes Hotel Horizont a commendable choice despite some criticisms regarding other aspects of the hotel.
Wi-Fi
Pool
The addition of a new pool bar enhances the all-inclusive experience, providing convenience and refreshment for visitors spending their day by the water. While there were occasional remarks about a lack of sunbeds and some previous issues with cleanliness, the overall consensus remains positive about the pool's condition and amenities. The pool's warm water is also appreciated by guests looking to relax.
Despite a few minor setbacks, the pool at Hotel Horizont is considered a valuable and pleasant feature by most visitors.
Beach
Parking
The parking area is often noted to have an uneven surface, which might be a minor inconvenience for some. Additionally, the parking is unsupervised, leading some guests to describe it as somewhat wild. Despite these mixed reviews, the availability of free parking remains a valued feature for many visitors.
Family
Outdoor Pool
Yes, Hotel Horizont has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Horizont.
Yes, Hotel Horizont welcomes dogs.
Yes, parking facilities are available at Hotel Horizont.
No, Hotel Horizont doesn't have a gym.
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