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Summary of reviewsApollo Spa Resort - Premium All-Inclusive offers an inviting retreat for families and vacationers seeking relaxation by the sea. Situated in a serene location with stunning sea views, the resort provides easy access to a private, well-maintained beach equipped with sunbeds and umbrellas. Despite being a 15-20 minute walk from the beach, guests appreciate the complimentary shuttle service, particularly convenient for families with children. The nearby town and local shops enhance the area's appeal, offering a balance of tranquility and accessibility.
Dining at the resort receives mixed reviews, with standout praise for a skillful head chef and themed dinners featuring various cuisines. However, there are notes about repetitive menu options and quality, especially regarding soft drinks. Despite these critiques, many guests find the food acceptable, with a range of choices available for different tastes.
The resort's rooms are spacious and designed for comfort, earning accolades for their cleanliness, elegant design, and soothing sea views. Comfortable beds and useful amenities like kettles and fridges add to the appeal. While some guests report maintenance issues or ineffective air conditioning, the accommodations remain commendable for those seeking space and tranquility.
The staff is generally well-regarded for their friendliness and helpfulness. Exceptional service at reception, particularly from standout individuals like Mrs. Elena, enhances the guest experience, though some guests found language barriers to be a minor challenge.
The pool facilities are a highlight, offering two outdoor and one indoor pool, all well-maintained and perfect for relaxation. Families appreciate the child-friendly amenities, including water slides and dedicated children's entertainment programs. The resort's entertainment offerings, such as mini discos and the vibrant Mini Club, receive praise for keeping kids engaged and happy.
Parking at the resort poses some challenges, with limited spaces and daily fees, which some guests find inconvenient. Though secure, the remote parking options and inconsistent availability can be frustrating for visitors.
Overall, Apollo Spa Resort provides a generally positive experience, especially for families, thanks to its comprehensive amenities, family-friendly environment, and stunning coastal setting. While there are areas for improvement, such as dining variety and certain aspects of cleanliness, the resort remains a popular choice for a rejuvenating seaside getaway. Show more
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Categories
Hotel near The Beach
Featuring premium all-inclusive services, pools, and free beach access, this resort also offers individual AC in every room for added comfort. The spa facilities enhance the relaxation and wellness aspects of the stay.
Hotel for Honeymoon
Provides a premium all-inclusive experience with pools and beach access, offering a luxurious and relaxing stay. Located in Golden Sands, it ensures a memorable honeymoon. The all-inclusive services and spa facilities create a perfect setting for a romantic getaway.
Hotel with Spa
This resort emphasizes its spa offerings along with premium all-inclusive services. With pools and a free beach, it provides ample opportunities for relaxation and wellness activities, complemented by comfortable amenities like individual AC in every room.
Romantic Hotel
The premium all-inclusive package, coupled with spa facilities and free beach access, ensures a luxurious and relaxing stay. Individual AC in every room offers added comfort, making it perfect for couples.
Hotel near Nightlife Spots
Located in Golden Sands, this hotel is situated in an area with active nightlife. Its all-inclusive features and proximity to the beach and bars make it a suitable choice for guests wanting both relaxation and entertainment.
Hotel with Swimming Pool
Featuring ultra all-inclusive services, multiple pools, and free beach access, this spa resort offers a comprehensive and relaxing experience. The combination of spa facilities, multiple pools, and free beach access ensures a pampering and convenient stay.
Pool Water Slide Outdoor Pool
Number of pools3
Pool 1 information:
Location of the pool:Outdoor pool
In the pool there is also:
an area designated for children
Pool minimum depth:0,6 m
Pool maximum depth:1,7 m
Pool maximum length:10 m
When is the pool open?From 1 April to 30 September
The pool also has:
Pool bar
Around the pool, there are also available:
Sunbeds
The water of the pool is sanitized using:
Chlorine
Ozone
Minerals
Are there written rules guests should follow before entering the pool?Yes
Is the pool accessible to persons with disabilities?No
Pool 2 information:
Location of the pool:Outdoor pool
Answers last updated by Apollo Spa Resort - Ultra All-Inclusive , Pools & Free Beach, Individual AC in Every Room
As a spa resort, it might include amenities suitable for business travelers, such as quiet work areas and potentially meeting facilities.
Accessible Hotel
This resort provides barrier-free access and a wheelchair accessible lift. It also features a number of wheelchair accessible bathrooms.
Hotel with All Inclusive Packages
Offers a premium all-inclusive experience with pools and a free beach area, along with individual AC in every room for added comfort. The spa facilities enhance the relaxation aspect, making it an appealing option for those seeking a rejuvenating getaway.
4-Star Hotel
This resort features ultra all-inclusive service, pools, a free beach, and individual AC in every room, ensuring a comfortable and enjoyable stay. The comprehensive amenities cater to diverse guest needs.
Hotel with Outdoor Pool
The resort includes an outdoor pool with pool views and a poolside bar. It offers a Premium All-Inclusive program and is located in a beach area.
Family Friendly Hotel
Hotel with Parking
Hotel with Gym
Hotel for Yoga
Hotel with Pool Water Slide
Room Types
Double Room with Balcony and Park ViewWith a flat-screen TV with cable channels, air conditioning and a balcony.
One-Bedroom ApartmentThis suite has a balcony and dining area.
Family Room with BalconyThis family room features a balcony and air conditioning.
Double Room with Balcony and Sea ViewThis double room features a balcony and pool view.
About Apollo Spa Resort - Ultra All-Inclusive , Pools & Free Beach, Individual AC in Every Room
License: В1-ЖАН-14Х-Б1
Guest Reviews
7.2
Good
Location
Apollo Spa Resort offers a location marked by its lovely sea views and serene surroundings for guests seeking relaxation. The resort is situated about 600 meters from its private beach, a tranquil location equipped with sunbeds and umbrellas for hotel guests. While some guests note the beach is quite a distance, taking up to 15-20 minutes to walk, the resort provides a convenient shuttle service. This little train operates hourly from 10 AM to 5 PM, making the trip more pleasant, especially for those with children.
Despite varied opinions on distance, many find the overall positioning of the resort advantageous, with easy access to both the beach and the nearby town center. The views from the rooms, especially those featuring stunning seascapes, add to the charm, complemented by the large rooms and excellent service. The beach itself is appreciated for its clean sand and gentle sea entry, lending a perfect spot for unwinding. Although there are occasional critiques of the age of beach amenities, the tranquil and private atmosphere remains a consistent highlight. Moreover, the nearby infrastructure offers a connection to local shops, enhancing the convenience for guests.
Breakfast
Apollo Spa Resort's breakfast offerings have received mixed reviews from guests, with a strong emphasis on the quality of service and taste. While some visitors appreciated the delicious and varied breakfast, describing it as great for kids with a lot of variety, others noted that the breakfast was quite limited in terms of options and remained the same each day, with pancakes notably absent.
Though a rich and tasty breakfast was enjoyed by some, others felt the experience could have been improved with higher quality ingredients and more diversity. The resort's breakfast, which some associated positively with the overall all-inclusive experience, was deemed satisfactory and up to standard by several guests, though it fell short of expectations for more discerning eaters.
Additionally, breakfast service hours received criticism for their management, and some guests pointed out that breakfast items sometimes appeared during lunch and dinner service, leading to repetition. Despite these critiques, the breakfast generally met expectations and presented a convenient option within the all-inclusive package.
Dinner
At Apollo Spa Resort, the dining experience at the Premium All-Inclusive venue sparks mixed reactions from guests, showcasing both highlights and areas for improvement. The resort is noted for having a very good head chef, and there are positive remarks about the food being well-cooked, delicious, and offered in sufficient quantities. Some guests appreciated the variety and the themed dinners that feature different cuisines such as Italian, Bulgarian, and Oriental, suggesting a pleasant dining atmosphere with diverse options.
However, there are consistent concerns about the repetition and lack of variation in the menu, with many describing the meals as practically the same every day. The reuse of dishes across meals and consecutive days has been highlighted, along with specific criticisms about dinner offerings, which often leave guests desiring improvements. High-quality meat dishes have reportedly shown some improvement over previous years, but low-quality soft drinks and long queues due to insufficient staff during busy meal times detract from the overall dining experience.
For those not particularly picky, the food is described as acceptable or okay, but discerning diners may find it lacking in variety and excitement. While there are plenty of options to choose from for different tastes, and guests can usually find something suitable each day, the need for more dynamic and diverse offerings is apparent to ensure a more consistently positive dining experience.
Rooms
Apollo Spa Resort is a newly constructed hotel that boasts spacious and comfortable rooms, ideal for families and large groups. Most guests appreciate the cleanliness and elegant design of the rooms, noting features like comfortable mattresses, ample wardrobe space, and useful amenities such as kettles and fridges. Rooms with sea views are particularly admired for their size and tranquility, providing a serene escape. The beds consistently receive high praise for their comfort, with many visitors highlighting them as a standout feature.
However, the reviews also point to some inconsistencies in maintenance and cleaning standards. Several guests reported issues such as dirty carpets, mold-like smells, and untended bathrooms, detracting from the overall experience. Air conditioning emerged as a recurring concern, often described as weak and ineffective, which might be challenging during hotter months. While daily cleaning is noted, some guests indicated that it required insistence or did not meet their expectations.
Overall, Apollo Spa Resort offers bright and spacious rooms with commendable amenities and views. For those who prioritize comfort and space, it serves as a fitting choice, yet prospective guests may want to consider feedback about cleanliness and cooling before booking.
Beds
At Apollo Spa Resort - Premium All-Inclusive, guests have generally praised the comfort of the beds. Many reviews highlight the large size and fluffiness of the beds, with numerous mentions of comfortable mattresses and pillows. The majority of guests have found the beds to be extremely or very comfortable, contributing to a restful night's sleep. However, a few reviews mention issues like softer beds not suiting some guests' preferences, and outdated child bedding options, such as a narrow armchair. Furthermore, there have been occasional comments about bed linens not being changed regularly or having a bad odor. Despite these minor concerns, the focus remains on the overall comfort and quality of the bedding provided in the rooms.
Cleanliness
Apollo Spa Resort offers a mixed experience when it comes to cleanliness, based on guest reviews. While some guests noted clean and pleasant pools, a fairly clean private beach, and a tidy spa area, many found the overall standard of cleanliness lacking. Complaints centered around the bathrooms, both in guest rooms and in public areas, described as in need of renovation and consistently dirty. Issues included infrequent cleaning, with some rooms reportedly not cleaned for days at a time, leading guests to encounter sand, dirt, and hair on carpets upon arrival. Towels were changed every few days, contributing to dissatisfaction among visitors who expected more frequent service in a resort setting. Despite the friendly staff, the hotel's cleanliness fell short, indicating a need for improvement to match the expectations associated with its advertised four-star status.
Staff
The staff at Apollo Spa Resort offers a mix of experiences according to guest reviews. Many visitors praise the staff for being friendly, responsive, and pleasant, highlighting their willingness to assist with room service and reception requests. Guests often note the attentiveness and competence of the staff, valuing their helpfulness and kindness. Special mention is frequently given to specific members, such as Mrs. Elena at reception, for their exceptional service.
However, there are some criticisms regarding the overall demeanor and language proficiency of the staff. Some guests found the staff indifferent or occasionally unfriendly, with difficulties in communication due to the lack of Bulgarian-speaking personnel. Reports of staff being inexperienced or overwhelmed contribute to a perception of stress and fatigue, with certain members being described as bored or grumpy.
Despite some negative remarks, many find the hotel team accommodating, especially bartenders who are consistently praised for their positive attitude and smiles. While improvements are suggested in certain areas, several guests refer to their interactions with the staff as a highlight of their stay.
Pool
Nestled within the serene surroundings of Apollo Spa Resort, the pool experience is both diverse and delightful, catering to guests of all ages. The resort features two outdoor pools and one indoor pool, all of which are generally applauded for their cleanliness, with reviewers frequently highlighting the well-maintained nature of the pools. The outdoor options boast ample space, ensuring they are not overly crowded, thus providing a calm and relaxing environment for vacationers.
Families with children particularly appreciate the addition of water slides as part of the outdoor pool setup, which has proven to be a significant attraction among younger guests. The excitement and joy children experience make the pool area a vibrant and lively place during the day. While the indoor pool is described as unheated and slightly colder, it still offers a pleasant change of atmosphere, particularly for those seeking a quieter retreat.
Despite the pools closing at 6 pm, guests enjoy thematic evenings at the resort, likely enhancing their overall experience, though it may lessen nighttime pool activities. Amenities at the pool are a bit limited, as expressed in reviews of the poolside bar's offerings. Yet, the convenience of the short train ride to the private beach provides another dimension of relaxation and enjoyment. Overall, the Apollo Spa Resort pools add a refreshing and enjoyable aspect to the stay, with their cleanliness being a standout feature.
Beach
The Apollo Spa Resort offers its guests a private beach equipped with sunbeds and umbrellas, providing a serene and exclusive setting. However, several reviews mention the beach's considerable distance from the resort, noting that while there is a complimentary hotel train available, it only covers part of the journey, requiring additional walking. Despite the distance, the cleanliness and beauty of the beach are consistently praised, with its fine sand and well-maintained environment contributing to a pleasant experience. Free access to the beach, along with complimentary sunbeds and umbrellas, enhances the convenience for hotel guests. Many reviewers appreciate the gentle entry into the sea, and the presence of a pier adds an extra element of enjoyment for those looking to dive into the water. While there are no bars directly on the beach to purchase cold drinks, the overall experience of having a dedicated private beach is highlighted positively.
Parking
Apollo Spa Resort offers a mixed experience when it comes to parking facilities. While there are positive aspects, such as secure and guarded parking with barriers, these come with a daily fee of 20 leva, which many guests consider steep. The number of parking spaces available is limited, reportedly covering only about 20% of total room capacity, which often results in guests having to park their cars a considerable distance away, sometimes up to 5 kilometers.
The resort provides free parking up to a certain date, but this is subject to availability and can result in guests feeling frustrated when they cannot find free spots in the hotel area. The reception can reserve a parking spot for the entire stay, but guests are not infrequently forced to leave their cars in distant locations, or tasked with navigating the hotel property repeatedly to secure a spot.
Some guests have reported that despite paying for parking, they find the hotel’s approach to parking fees unjust, particularly when free parking is supposedly available. Interaction with parking staff has been described as less than optimal, with reports of rudeness, exacerbating frustrations related to the already-challenging parking situation.
Overall, while the resort seeks to offer different options for parking, guests often feel inconvenienced by the location and price, pointing to areas for improvement to enhance guest satisfaction.
Family
Apollo Spa Resort - Premium All-Inclusive offers a wealth of activities tailored specifically for kids, making it a highly recommended choice for families traveling with children. The resort features pools that are perfectly adapted for young ones, complete with slides and dedicated children's discos, ensuring endless fun in the water. A highlight for many families is the charming little train that offers transport to and from the beach, which is especially delightful for younger guests.
The resort's entertainment program for kids is diverse and engaging, with activities led by enthusiastic animators like Elena, who garners praise for organizing toys and contests that keep children entertained throughout the day. Regular mini discos and a vibrant Mini Club are significant assets, providing a structured and fun environment for kids to engage and make memories.
Both indoor and outdoor pools are described as well-suited for families, offering clean and safe environments for kids to splash around. The large family rooms cater well to families, with configurations suitable for two adults and children ranging in age. The resort staff is generally regarded as friendly and accommodating, adding to the positive experience.
Although some concerns were noted regarding pool cleanliness tied to guest behavior, most families find the facilities pleasant and the atmosphere fitting for an enjoyable family vacation. Dining options could be improved upon, with feedback indicating a reliance on fried foods and snacks. Nonetheless, the overall experience for children at Apollo Spa Resort is consistently positive, making it an ideal destination for families seeking entertainment and relaxation under one roof.
4 Star
The Apollo Spa Resort, while marketed as a four-star premium all-inclusive destination, garners mixed reviews about its claimed status. Many guests express dissatisfaction, noting that the hotel feels more akin to a three-star establishment. Concerns include dated facilities, inconsistent towel service, and a general mismatch between expected and provided services. Despite these critiques, some visitors believe it meets the four-star standard. The hotel's collaboration with the Riviera Beach Resort offers guests access to a nearby beach, adding a notable perk to their stay. However, overall sentiments indicate room for improvement to align with the four-star promises.
All-Inclusive Packages
Apollo Spa Resort, dubbed as a premium all-inclusive establishment, has received mixed reviews from guests regarding its all-inclusive offerings. Visitors have consistently pointed out that the ultra all-inclusive package falls short of expectations, with limited options in terms of food diversity and drink quality. Some guests have noted the food is not up to the standard expected from such a package and that high-quality soft drinks and varied menu items are lacking. The concept of ultra all-inclusive seems somewhat misleading, as it appears that certain services and amenities require additional payment, contrary to promotional claims.
Despite these downsides, the hotel itself has been described as being above average compared to other four-star accommodations in the Golden Sands area. Guests have appreciated the cleanliness of the premises, noting the absence of litter throughout the resort. While some aspects of the ultra all-inclusive package were disappointing, a few guests felt positive about their overall experience and the general ambiance of the hotel. Nonetheless, the resort's all-inclusive drinks comprise mainly local choices, and the daily minibar restocking is not included in the package, indicating potential for improvement in the perceived value of the hotel’s premium offering.
Outdoor Pool
Apollo Spa Resort offers guests a delightful aquatic experience with its two outdoor pools. Visitors have praised the good-sized pools, which contribute to a relaxing and enjoyable atmosphere. The addition of two slides enhances the fun factor, making it an appealing option for families. The pools are consistently described as visually pleasing and well-maintained. Furthermore, the resort's private beach complements the pool area, providing a picturesque setting. While guests have commented positively on the facility's features, it's important to note that to-go lunch options are not available. Visitors who stay on higher floors, such as the fourth, are treated to superb sea views, further enhancing their stay at this premium all-inclusive resort.
Yes, Apollo Spa Resort - Ultra All-Inclusive , Pools & Free Beach, Individual AC in Every Room has pool(s) that belong to one or more of the following categories: Pool Water Slide, Outdoor Pool. For more information, read the answers to the Pool questionnaire
Yes, a spa is available at Apollo Spa Resort - Ultra All-Inclusive , Pools & Free Beach, Individual AC in Every Room.
No, Apollo Spa Resort - Ultra All-Inclusive , Pools & Free Beach, Individual AC in Every Room doesn't allow dogs.
Yes, parking facilities are available at Apollo Spa Resort - Ultra All-Inclusive , Pools & Free Beach, Individual AC in Every Room.
Yes, Apollo Spa Resort - Ultra All-Inclusive , Pools & Free Beach, Individual AC in Every Room has a gym.