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Summary of reviewsBrowns Broadbeach is highly regarded for its outstanding location, offering convenient access to Broadbeach's vibrant attractions, including popular restaurants, cafes, the beach, and the Pacific Fair Shopping Centre. Its proximity to excellent transport links and notable event venues like the casino adds to its appeal as a base for exploring the city. Guests frequently appreciate the value for money provided by the hotel's location.
Rooms are described as clean and comfortable, with well-stocked kitchen facilities enhancing the practicality of self-catering stays. The beds receive significant praise for their comfort, with many guests likening them to sleeping on clouds, particularly the king-sized ones. While the bedding experience is generally positive, some guests noted occasional issues with pillow and mattress comfort and concerns about cleanliness, particularly regarding bed linen and bathrooms.
Cleanliness reviews present a mixed picture, as many guests found their accommodations well-maintained and spacious, but there were reports of cleanliness inconsistencies, including dirty floors and mold issues. The staff at Browns Broadbeach are consistently commended for their friendliness and accommodating nature, with younger staff members noted for their competency during check-in. Communication and flexibility are strong points of the team, contributing positively to the guests' experience.
Parking is an area with mixed reviews; while it is consistently available, some guests have found navigating the parking spaces challenging due to tight spots and unclear allocation. Despite these difficulties, the availability of parking is still recognized as a beneficial amenity.
Overall, Browns Broadbeach is considered a budget-friendly option boasting fantastic location benefits, comfortable beds, and a dedicated staff team. Addressing cleanliness and parking concerns could further enhance the overall experience. Show more
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Categories
Small Motel
This motel offers a comfortable and convenient stay with its central location. Situated in Mermaid Beach, it provides easy access to the beach, dining, and shopping, making it suitable for a relaxed vacation.
Motel near The Beach
Motel with Swimming Pool
Outdoor Pool
Motel with Parking
3-Star Motel
Motel with Outdoor Pool
Room Types
Triple RoomThe spacious triple room features air conditioning, a seating area, as well as a private bathroom boasting a walk-in shower and a hairdryer. The well-equipped kitchen has a refrigerator, kitchenware, a microwave and a toaster. Featuring outdoor furniture, this triple room also offers a dining area, a wardrobe and a flat-screen TV. The unit has 2 beds.
One-Bedroom ApartmentThis spacious apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a hairdryer. In the kitchen, guests will find a refrigerator, kitchenware, a microwave and a toaster. This apartment is air-conditioned and has a seating area with a flat-screen TV, a dining area, a wardrobe, an electric kettle, as well as a sofa. The unit has 3 beds.
Two-Bedroom ApartmentThis spacious apartment comprises 1 living room, 2 separate bedrooms and 1 bathroom with a walk-in shower and a hairdryer. In the well-fitted kitchen, guests will find a refrigerator, kitchenware, a microwave and a toaster. This apartment is air-conditioned and features a seating area with a flat-screen TV, a dining area, a wardrobe, an electric kettle, as well as a sofa. The unit offers 5 beds.
One-Bedroom ApartmentThis air-conditioned apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower. The well-equipped kitchen features a refrigerator, kitchenware, a microwave and a toaster. This apartment has a seating area, a dining area, a flat-screen TV and outdoor furniture. The unit offers 3 beds.
One-Bedroom Apartment for 6This air-conditioned apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower. Guests can make meals in the kitchen that is equipped with a refrigerator, kitchenware, a microwave and a toaster. A seating area with a flat-screen TV, a dining area and outdoor furniture are provided in this apartment. The unit offers 3 beds.
King RoomThe double room features air conditioning, a seating area, as well as a private bathroom boasting a walk-in shower and a hairdryer. In the fully equipped kitchenette, guests will find a refrigerator, kitchenware, a microwave and a toaster. Featuring outdoor furniture, this double room also offers a dining area, a wardrobe and a flat-screen TV. The unit has 1 bed.
VillaThis air-conditioned villa includes 1 living room, 4 separate bedrooms and 1 bathroom with a walk-in shower. Meals can be prepared in the well-fitted kitchen, which has a refrigerator, a dishwasher, kitchenware and a microwave. This villa has a washing machine, a seating area, a flat-screen TV and outdoor furniture. The unit has 6 beds.
Family RoomIn the well-equipped kitchen, guests will find a refrigerator, kitchenware, a microwave and a toaster. The spacious family room provides air conditioning, a seating area, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 3 beds.
Single RoomThe single room provides a seating area, a dining area, as well as a private bathroom featuring a walk-in shower and a hairdryer. The fully equipped kitchenette features a refrigerator, kitchenware, a microwave and a toaster. This single room has a wardrobe, an electric kettle, a flat-screen TV and outdoor furniture. The unit offers 1 bed.
Guest Reviews
6.6
Rated
Location
Browns Broadbeach boasts a prime location that is highly praised by its guests. Situated conveniently within walking distance to several attractions, it offers easy access to the vibrant local scene. Guests appreciate being close to Broadbeach's popular restaurants and cafes, as well as the beach, making it an appealing choice for those keen to explore the area's culinary and coastal offerings. Its proximity to Pacific Fair Shopping Centre stands out, with many noting the convenience of being able to walk to this retail hub. The location also benefits from excellent transport links, including a short walk to the Broadbeach South light rail station, providing easy access to further destinations.
For those attending events or visiting the casino, the location proves advantageous, as it provides direct access to these venues while remaining close to the heart of the city's activities. Overall, reviews consistently highlight the hotel's great value for money, with travelers finding Browns Broadbeach an ideal base for both family stays and event visits.
Rooms
Located conveniently close to the Gold Coast and Pacific Fair, Browns Broadbeach offers budget-friendly accommodations with some positive aspects and a few areas that could benefit from improvements. Many guests found the rooms to be clean and tidy, appreciating the comfortable beds. The kitchen facilities were well-stocked with necessary utensils, enhancing the practical experience of a self-catering stay.
However, there were mixed opinions on cleanliness, with some guests noting instances of rooms requiring extra attention, particularly in bathrooms and areas prone to dust accumulation. The room size varied, with some described as small, yet others were considered spacious and provided decent value for the price paid.
Comfort level of the bedding was frequently highlighted, contributing positively to the overall experience despite occasional concerns about cleanliness and maintenance. While the location proved to be convenient, poor parking was mentioned as a downside.
In summary, Browns Broadbeach serves as an economical choice with its prime location and comfortable beds, though guests suggest that attention to room upkeep could enhance the overall experience.
Beds
Browns Broadbeach seems to deliver an overall positive experience when it comes to bedding comfort. Many guests have described the beds as comfortable, with some even likening them to sleeping in a cloud or calling them the most comfortable bed in the world. The king-sized beds receive particular praise for their comfort. The beds are generally considered decent and supported by nice linen, offering a restful retreat after a day of exploration.
However, there are a few scattered critiques that shouldn't be overlooked. Some guests have encountered challenges, such as pillows and mattresses being so thin that they detracted from comfort. There are also mentions of issues with cleanliness, including bed linen that wasn't up to standard for certain visitors.
Nonetheless, the overall impression is that Browns Broadbeach provides inviting beds that many guests find to be plush and conducive to a good night's sleep.
Cleanliness
Browns Broadbeach receives mixed reviews when it comes to cleanliness. On the positive side, several guests appreciated the well-maintained, clean, and spacious rooms, finding them to be a refreshing aspect of their stay. Despite these commendations, numerous guests highlighted significant cleanliness issues. Reports of dirty floors, dusty areas, and instances of mold and cockroaches suggest a need for more thorough cleaning procedures. Additionally, some visitors encountered unpleasant bathroom conditions, such as hair and stains, which detracted from their overall experience. These contrasting reviews indicate that while some rooms at Browns Broadbeach meet cleanliness expectations, there are inconsistencies that potential guests should be aware of before booking.
Staff
When visiting Browns Broadbeach, guests often encounter a team of genuinely friendly and accommodating staff members. The team is noted for their understanding, politeness, and kindness, frequently going out of their way to ensure a smooth check-in process, even for those arriving later than expected. Younger staff members particularly stand out with their competent handling of guest needs at check-in.
Communication and flexibility seem to be strong suits for the team, accommodating out-of-hours arrivals and assisting guests with any queries or requests they may have during their stay. The reception staff, while noted by one guest for unconventional ID recording practices, are generally recognized for their approachable and supportive demeanor.
Despite an occasional need to request certain room amenities, which ideally should have been pre-stocked, the overall convenience and assistance provided by the staff leave a positive impression on guests. Besides a few isolated critiques about not every staff member being consistently welcoming, the general consensus highlights a group of helpful and happy-to-assist professionals who significantly contribute to the overall value and experience at Browns Broadbeach.
Parking
Navigating parking at Browns Broadbeach presents a mixed experience for guests. While some found parking convenient and appreciated its availability, others highlighted challenges due to tight spaces and the need for clearer allocation. The layout can make parking slightly awkward, and there are occasions where guests have resorted to unconventional spots, such as grassy areas under the clothesline. Despite these difficulties, the consistent availability of parking remains a positive aspect of the hotel’s amenities.
Yes, Browns Broadbeach has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Browns Broadbeach.
No, Browns Broadbeach doesn't allow dogs.
Yes, parking facilities are available at Browns Broadbeach.