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Summary of reviewsAstoria Luxury & SPA is highly regarded for its splendid location, offering a blend of modern comfort and tranquility. Guests appreciate the stylish decor and the convenience of amenities like Netflix, as well as beautiful views from room balconies. Proximity to the town center allows easy access to attractions while maintaining a peaceful atmosphere, further complemented by on-site parking and a versatile club space for gatherings.
The breakfast experience, while generally positive with high-quality Albanian specialties and a commendable buffet, leaves room for improvement to fully align with Western 4-star standards. The attentive service, particularly by staff member Erxhan, is well-received, although there are notes on limited early-morning options and restrictive coffee policies. Despite these points, the breakfast contributes to a good start to the day.
Dining at the hotel’s restaurant is a highlight, praised for its excellent food, atmosphere, and notably the best seafood in Kosovo. With its hot cuisine available until after midnight, the dining experience is both satisfying and convenient for late-night guests. The menu consistently delights with particular acclaim for homemade offerings, supported by attentive staff.
Rooms at Astoria Luxury & SPA are standout features, known for their cleanliness, comfort, and modern amenities. Guests enjoy the spacious and well-furnished accommodations that create a cozy environment. The addition of a clean bathroom and pleasant swimming pool enhances the stay experience.
The hotel maintains high cleanliness standards across all areas, with daily attention to detail. Coupled with the efficient and accommodating nature of the staff, the environment remains fresh and hygienic throughout the stay. The staff's exceptional friendliness and willingness to assist ensure a warm and memorable visit, consistently extending genuine hospitality to enhance guests' overall experience.
Overall, Astoria Luxury & SPA delivers a delightful blend of comfortable accommodations, excellent dining, and exceptional service, making it a desirable choice for travelers seeking a peaceful yet convenient getaway. Show more
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Categories
Luxury Hotel
This 5-star hotel in Gjilan provides a luxurious experience with spa facilities, a wellness center, a swimming pool with a view, sauna, and a fitness center. It also offers a restaurant and bar.
Hotel for Honeymoon
Mentioned as a romantic hotel, its name clearly indicates a focus on luxury and spa services. This suggests a range of facilities aimed at relaxation and pampering, suitable for a comfortable and romantic experience.
Hotel with Spa
This hotel has a luxury spa that offers a variety of treatments. It is a popular choice for guests seeking a spa experience in Gjilan.
Size of the spa facilities: Indoor area: 300 m2 (3229 ft2)
Spa facilities:
Indoor pool(s) - Number: 1
Sauna(s) - Number: 1
Himalayan Salt Sauna - Number: 1
Steam room(s) / Hammam(s) - Number: 1
Hot tub(s) / Jacuzzi(s) - Number: 1
Relaxation Room(s) - Number: 1
Fitness area
Sun loungers
Bucket bath - Number: 1
Spa facilities opening hours:07:00 - 23:00
Cost for using spa facilities:€5 for women and children
Spa services:
Wellness education
Spa cuisine menu
Spa services hours:07:00 - 23:00
Is your hotel located in a spa town? (a town visited for the healing properties of hot spring water)Yes
This hotel is a family-friendly option with a spa. It provides luxurious accommodations, ensuring a comfortable and relaxing stay for families.
Romantic Hotel
Located in Gjilan, this hotel features a spa and luxurious amenities. The combination of relaxation and indulgence makes it a perfect choice for couples seeking a romantic escape.
Hotel with Gym
Located in Gjilan, Astoria Luxury & SPA offers a fitness centre. It also has spa facilities, a wellness centre, swimming pool with a view, and a sauna.
5-Star Hotel
Located in Gjilan, this hotel offers a luxurious spa experience and high-end accommodations.
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Room Types
Standard Twin RoomThis twin room features a pool with a view. The twin room provides a seating area, a safe deposit box, as well as a private bathroom boasting a shower and a hairdryer. The air-conditioned twin room features a flat-screen TV with cable channels, soundproof walls, a minibar and a tea and coffee maker. The unit has 2 beds.
SuiteThis suite's special feature is the pool with a view. This spacious suite includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. The suite offers air conditioning, soundproof walls, a minibar, a tea and coffee maker and a flat-screen TV with cable channels. The unit has 2 beds.
Junior SuiteGuests will have a special experience as this suite provides a pool with a view. This spacious suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. The suite offers air conditioning, soundproof walls, a minibar, a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 2 beds.
King SuiteGuests will have a special experience as this suite offers a pool with a view. This spacious suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. This suite is air-conditioned and features a flat-screen TV with cable channels, soundproof walls, a minibar and a tea and coffee maker. The unit offers 2 beds.
Double Room with BalconyGuests will have a special experience as this double room offers a pool with a view. A seating area with a flat-screen TV, a desk, a terrace and a private bathroom are featured in this spacious double room. The unit offers 1 bed.
Deluxe Double RoomThe pool with a view is a top feature of this double room. A seating area with a flat-screen TV, a desk, a terrace and a private bathroom are available in this spacious double room. The unit has 1 bed.
Penthouse ApartmentThis luxurious apartment features a pool with a view, a spa bath and a sauna. This spacious apartment comprises 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and a hairdryer. This air-conditioned apartment is comprised of a dining area, a flat-screen TV with cable channels soundproof walls and a balcony. The unit offers 4 beds.
Standard Single RoomThis single room's special feature is the pool with a view. The single room offers a seating area, a safe deposit box, as well as a private bathroom featuring a shower and a hairdryer. The air-conditioned single room provides a flat-screen TV with cable channels, soundproof walls, a minibar and a tea and coffee maker. The unit offers 1 bed.
Double RoomThe pool with a view is a top feature of this double room. The double room offers a seating area, a safe deposit box, as well as a private bathroom boasting a shower and a hairdryer. The spacious double room features air conditioning, soundproof walls, a minibar, a tea and coffee maker, as well as a flat-screen TV with cable channels. The unit has 1 bed.
Guest Reviews
8.5
Very Good
Location
Astoria Luxury & SPA boasts an enviable location, celebrated by guests for its beautiful setting and central, yet tranquil environment. The hotel offers modern decor, with rooms that are both comfortable and stylish, including amenities like Netflix for leisurely entertainment. Visitors appreciate the convenience of on-site parking and enjoy pleasant views from the balcony. The hotel's proximity to the town center ensures easy access to local attractions, although some guests note it’s slightly removed from the hustle, which contributes to its peaceful atmosphere. Breakfast is well-received, adding to the overall positive dining experience, which includes an affordable and enjoyable dinner option. Guests find the hotel's multi-functional club space an added bonus for hosting events or parties.
Breakfast
Astoria Luxury & SPA provides a breakfast experience that resonates well with many guests, particularly due to its freshly prepared Albanian specialties and the commendable service by staff member Erxhan. The breakfast buffet receives several positive mentions for its high-quality dishes and generous options, ensuring guests receive a delicious start to their day. However, some guests note that arriving early is advisable to enjoy a broader selection, as options tend to dwindle later in the morning. While many find the breakfast sufficient and varied, others suggest that it doesn’t quite meet the standard of Western 4-star hotels, with some specific critiques about limited options such as no cake or muesli. There are also mentions of slow service and restrictive coffee policies. Overall, while the breakfast is generally well-received, it leaves room for improvement to meet the expectations of a luxury hotel.
Dinner
Astoria Luxury & SPA offers a dining experience that has earned commendation for its quality and ambiance. The hotel's restaurant is notably praised for its excellent food and top-notch atmosphere, creating a pleasant dining experience for its guests. Seafood enthusiasts will be delighted, as the restaurant reportedly serves the best seafood in Kosovo. The cuisine at the hotel consistently receives high marks, with particular appreciation for the homemade scrambled eggs served at breakfast. Additionally, the restaurant's hot cuisine is available until after midnight, making it convenient for late-night dining. Despite one mention of poor and cold food, the overall reviews suggest that the dining experience is both affordable and satisfying, supported by attentive restaurant staff.
Rooms
The rooms at Astoria Luxury & SPA consistently receive praise for their cleanliness, comfort, and modern amenities. Guests highlight the spacious and elegantly furnished accommodations, which are also well-equipped and organized. The rooms create a cozy and welcoming atmosphere and are frequently noted for their tidiness. Visitors also appreciate the comfortable spaces along with the presence of a clean bathroom, contributing to an overall positive experience. Additionally, features like the pleasant swimming pool complement the already attractive room offerings.
Cleanliness
The reviews for Astoria Luxury & SPA highlight a consistently high standard of cleanliness throughout the hotel. Guests frequently describe the hotel as very clean, noting that rooms are cleaned every day with attention to detail. The staff, praised for their friendliness and accommodating nature, ensure that everything remains fresh and replenished daily. The hotel maintains cleanliness not only in individual rooms but across all areas, contributing to a comfortably furnished environment that guests appreciate. Overall, the cleanliness is rated exceptionally well, creating a pleasant and hygienic stay for visitors.
Staff
At Astoria Luxury & SPA, guests consistently highlight the exceptional quality of the staff, emphasizing their friendliness and eagerness to accommodate. The breakfast team earns particularly high praise for their proactive approach in meeting guests' requests, ensuring a welcoming start to the day. Reception staff are noted for their helpfulness, making each interaction seamless and pleasant. Throughout the hotel, staff members are described as cheerful and accommodating, consistently going above and beyond to enhance the overall guest experience with their welcoming demeanor. Overall, guests appreciate the genuine warmth and hospitality of the staff, contributing to a memorable stay.
Yes, Astoria Luxury & SPA has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Astoria Luxury & SPA. For more information, read the answers to the Spa questionnaire
No, Astoria Luxury & SPA doesn't allow dogs.
Yes, parking facilities are available at Astoria Luxury & SPA.