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Summary of reviewsHotel Diament Plaza Gliwice is highly regarded for its prime location in central Gliwice, allowing guests easy access to key city attractions such as the market square, train station, and Arena Gliwice. The hotel's historic tenement building charmingly complements the vibrant atmosphere of the city and provides a comfortable base for both leisure and business travelers.
The breakfast offerings at the hotel consistently exceed guest expectations with their variety and quality, featuring a wide array of delicious items presented elegantly, accompanied by excellent coffee. Despite some concerns over pricing, the breakfast experience is memorable, enhanced by attentive staff. Dinner at the hotel's restaurant also receives praise for its delicious regional dishes, pleasing ambiance, and friendly service, although some guests noted a slow service.
Guests generally find the rooms spacious, clean, and furnished with comfortable beds and modern amenities. Cleanliness is a standout feature, with the establishment maintaining an immaculate environment, though minor areas for improvement are noted. The bedding is described as very comfortable, contributing to a restful sleeping experience, and the attentive, friendly staff enhance the overall guest experience, showcasing exceptional hospitality.
While WiFi service offers fast speeds in some areas, there are mixed reviews regarding connectivity and reliability. Parking facilities, although secure and conveniently located, incur extra charges, which some guests find noteworthy.
Despite having certain aspects of a four-star rating, some guests feel elements like room size and toiletries could be improved to better meet expectations. Nevertheless, the hotel is especially well-suited for business travelers, offering spacious business-class rooms equipped with comfortable workspaces and efficient services.
Overall, Hotel Diament Plaza Gliwice offers a pleasant stay highlighted by superb location, excellent meal service, clean accommodations, and professional staff, catering well to both leisure and business needs. Show more
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Dog Friendly Hotel
This 4-star hotel welcomes dogs and offers pet-friendly rooms. It provides a range of amenities including room service, a restaurant, and a bar, ensuring a comfortable stay for both guests and their pets. The hotel charges an additional fee of PLN 50 per pet, per night.
Hotel with Free Wi-Fi
This hotel offers free Wi-Fi in all rooms and public areas. Located in the city center, it provides convenient access to local attractions and is well-suited for both business and leisure travelers. It combines historical architecture with modern amenities.
Hotel with Parking
Hotel Diament Plaza Gliwice has monitored parking available 120m from the hotel at Kłodnicka 4. There is a surcharge for parking.
Accessible Hotel
Guests have noted the hotel's general accessibility. Accessible parking options are available on-site.
4-Star Hotel
Located in a 19th-century tenement house in the city center, this 4-star hotel offers a blend of historical charm and modern amenities. Guests consistently praise its excellent location, professional staff, and varied breakfast choices. It features a restaurant, a gym and comfortable rooms.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Business Hotel
Hotel with Gym
Room Types
Junior SuiteSpacious suite, composed of two rooms (double and single room) and work space. There is a living room with a sofa, and tea and coffee making facilities.
Business Double RoomBusiness room with tea/coffee making set and a seating area.
One-Bedroom ApartmentThis stylish and air-conditioned apartment consists of a bedroom and a living room. There is also a private bathroom with bathrobes and slippers.
Executive Single RoomFeaturing free toiletries, this single room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned single room features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as an inner courtyard view. The unit has 1 bed.
Executive Double RoomThis air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a patio.
Business Twin RoomThis comfortable twin room features a desk, a tea/coffee making set, a TV and a minibar.
Business Single RoomThis air-conditioned single room is perfect for people on business trips. It features a TV and a minibar.
Guest Reviews
8.7
Very Good
Location
Hotel Diament Plaza Gliwice has garnered positive reviews for its outstanding location. Nestled in the heart of Gliwice, the hotel is praised for its proximity to major attractions such as the train station, the market square, and the Arena Gliwice. Guests appreciate the convenience of being able to easily access the shopping mall, bars, restaurants, and various city amenities. The historic tenement building adds a charming touch, providing a unique backdrop for exploring the city's old town. Its central placement allows visitors to comfortably enjoy the vibrant atmosphere of Gliwice while being steps away from cultural and transportation hubs. The location is complemented by high-quality service, cleanliness, and comfortable accommodations, making it an ideal choice for travelers seeking both convenience and comfort.
Breakfast
At Hotel Diament Plaza Gliwice, guests will find themselves consistently pleased with the breakfast offerings. Known for its abundant and varied selections, the breakfast is often described as delicious and fulfilling. Patrons regularly highlight the wide array of choices available, from delightful croissants to diverse dishes catering to different tastes. The breakfast buffet is elegantly presented in the basement, offering an inviting start to the day with a plethora of fresh options. Great coffee complements the meal, allowing guests to fully enjoy their morning experience.
Despite some opinions about the price, which might be considered steep by some, the breakfast experience often surpasses expectations with its quality and variety. Many travelers appreciate the complementary restaurant service, expressing satisfaction with both the breakfast and the overall dining experience at the hotel.
Though minor critiques suggest some variability in choice, overall, the breakfast at Hotel Diament Plaza Gliwice stands out for its excellence, drawing guests back again for its hearty and tasty offerings. With attentive staff enhancing the experience, breakfast here seems to be a memorable start to any guest’s day.
Dinner
Hotel Diament Plaza Gliwice seems to offer a dining experience that delights many of its guests. The hotel's restaurant receives high praise for its delicious and well-presented meals. Guests consistently found the food to be excellent, with quality regional Silesian dishes standing out. The restaurant itself is described as gorgeous, with a pleasing ambiance that complements the dining experience.
Breakfasts served as a buffet and the food available at the lobby bar also garnered positive remarks. Despite the occasional long wait time for dinner, the overall impression of the cuisine is top-notch. The service staff is noted for being friendly and attentive, enhancing the overall experience. While some found the restaurant prices on the higher side, many agreed that the quality justified the expense.
Overall, dining at Hotel Diament Plaza Gliwice appears to be a memorable part of the stay, bolstered by delicious food and excellent kitchen standards.
Rooms
Hotel Diament Plaza Gliwice has received positive feedback for its rooms, which generally impress with their cleanliness, comfort, and spaciousness. Many guests highlight the large, comfortable beds, stylish furnishings, and well-equipped interiors, contributing to a cozy and serene ambiance. The decor complements the exterior's aesthetic charm, offering guests an inviting and elegant atmosphere.
Several reviews emphasize the spacious rooms, with some accommodations even featuring balconies or large bathrooms. Renovated areas maintain a fresh, pleasing appearance, and many rooms provide modern amenities such as air conditioning, mini-fridges, and coffee makers.
While some guests note that a few smaller rooms still await renovation and can feel dated, overall, the comfort of the mattresses and attention to cleanliness remain consistent. Despite the occasional issue with room temperature control, the hotel's quiet environment and advantageous central location near the main square add to a convenient and pleasant stay. The friendly and efficient staff further enhance guests’ experiences, making Hotel Diament Plaza Gliwice a charming choice for both leisure and business travelers seeking quality accommodations.
Beds
The beds at Hotel Diament Plaza Gliwice have generally garnered positive feedback from guests, with many describing them as very comfortable and spacious. Phrases such as "super comfortable" and "mega comfortable" reflect the satisfaction many guests experienced. The mattresses are often praised as being comfortable, with some guests even describing the beds as "the most comfortable in the world." Bedding and pillows are also frequently noted for their comfort. However, a few reviews point out that some beds have soft, yielding mattresses, which may not be ideal for guests looking for firmer support. Issues such as separate bed components and unpleasantries like a sagging mattress or an unpleasant smell have been mentioned occasionally. Despite these minor drawbacks, the consensus among guests is that the hotel offers a restful sleeping experience with its beds being a highlight.
Cleanliness
Hotel Diament Plaza Gliwice receives high praise for its exceptional cleanliness across various areas. Guests consistently mention the rooms as being immaculate, with clean and cozy atmospheres contributing to a comfortable stay. The bathrooms are noted for being newly renovated and perfectly clean, reflecting the high standards maintained throughout the establishment. Additionally, the cleanliness extends to bedding and other amenities, indicating meticulous attention to detail.
The hotel itself is modern, well-maintained, and offers a pleasant ambiance complemented by tasteful decor, enhancing the overall guest experience. Staff at the hotel are described as helpful and friendly, contributing to the warm feeling throughout the property. Visitors particularly appreciate the hotel’s location, which is conveniently close to the market and offers a very good breakfast, making it a great choice for both comfort and convenience.
Despite the overwhelmingly positive reviews, some guests have pointed out minor issues, such as worn-out carpets needing a deep clean and a need for increased care in certain guest room bathrooms. However, these minor points do not overshadow the overall high level of cleanliness that guests experience during their stay. The commitment to maintaining a spotless environment reassures visitors seeking a clean and comfortable stay in Gliwice.
Staff
Hotel Diament Plaza Gliwice is often praised for its outstanding and professional service, particularly highlighting the courteous and polite nature of its staff. Guests repeatedly commend the friendliness and helpfulness of the personnel across all areas, including the reception, restaurant, and housekeeping. The reception staff are particularly noted for their pleasant demeanor and willingness to assist, ensuring a smooth and welcoming experience. The consistent smiles and attentive service contribute to a warm atmosphere, making guests feel valued and accommodated. The dedication and competence of the team are evident in their prompt responses to requests and technical issues, adding to the overall positive guest experience. Despite mentions of occasional intrusive service, the overwhelming sentiment reflects an exemplary standard of hospitality, marked by the genuinely kind and accommodating approach of the staff.
Wi-Fi
The WiFi experience at Hotel Diament Plaza Gliwice presents a mixed bag for guests. Many have praised the hotel for providing fast and high-quality WiFi, noting it as a standout feature for a comfortable stay. The coverage is notably quite good in several areas of the hotel, making it adequate for short visits. However, some drawbacks were noted, with certain guests experiencing slow internet speeds inadequate for video streaming, frequent interruptions, and instances of poor signal quality. Additionally, there were reports of no WiFi access in some rooms. While the WiFi service can meet basic needs for a few nights, it may not satisfy those requiring a more stable and robust internet connection.
Parking
At Hotel Diament Plaza Gliwice, guests have mixed experiences with parking facilities. While the hotel does not offer free parking, various options are available for visitors, including paid parking nearby. Many guests appreciate the convenience of a secure, guarded parking lot a few meters away, although it comes at an extra cost. This lot can be a bit pricey, with charges approximately around 50-65 PLN per day. It is worth noting that parking is available on the streets around the hotel, free during certain hours in the evening and on weekends, although this depends on availability and can be a challenge to find. Additional private parking is available within a short walking distance, albeit at a fee. Despite the lack of free parking and the additional charges, the availability of secure parking facilities nearby is considered a positive element for many guests.
4 Star
Hotel Diament Plaza Gliwice, despite carrying a four-star rating, raises mixed feelings among its guests regarding its facilities and services. While breakfast offerings receive praise for variety, the quality of food often falls short of expectations, with many suggesting it should be included in the price. The rooms, perceived as small for a hotel of its caliber, also face criticism for infrequent cleaning and the use of low-quality toiletries. Guests express disappointment in the parking system and the use of inexpensive bedding materials, which detract from their overall experience. Although some reviews acknowledge that the hotel meets certain four-star standards, there is a common sentiment that expectations of a four-star establishment are not fully met here.
Business
Hotel Diament Plaza Gliwice receives high praise from business travelers, highlighting its suitability for both work and relaxation. Situated in a prime central location, it offers convenient access to key areas, making it an ideal choice for those on business trips. Guests note the establishment's 4-star quality and commend the accommodating and efficient reception staff who contribute to a seamless stay. Business-class rooms are emphasized for their spaciousness, complete with comfortable desks ideal for work. The overall accommodation is described as comfortable and well-suited for short business trips. With amenities tailored for the traveling professional, the hotel provides a restful environment that ensures guests' business needs are met without complaints.
No, Hotel Diament Plaza Gliwice doesn't have any pool.
No, a spa isn't available at Hotel Diament Plaza Gliwice.
Yes, Hotel Diament Plaza Gliwice welcomes dogs.
Yes, parking facilities are available at Hotel Diament Plaza Gliwice.