Mövenpick Hotel Zurich Airport

Glattbrugg 47.43963400, 8.56856900 , Walter-mittelholzer-strasse 8 (Show on Map)
7.3
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsMövenpick Hotel Zurich Airport receives high praise from guests for its strategic location near Zurich Airport. The hotel's proximity, just a five-minute drive or brief shuttle ride away, is a key advantage, making it ideal for travelers with early flights or layovers. The complimentary shuttle service every 20 minutes is another highlight, enhancing convenience for guests. Additionally, the hotel's ease of access to Zurich's public transport and major highways makes it a great base for exploring the city and surrounding areas.

Breakfast at the hotel is generally well-received for its variety and quality. Guests frequently describe the breakfast buffet as excellent, luxurious and appetizing. Staff serving breakfast are often praised for their cordiality. However, the high cost of breakfast is a common concern with many guests noting that it is not included in the room rate and that the value could be improved with more options and better ambiance.

Dinner experiences at the hotel vary. Many guests enjoy the Mövenpick quality food and the pleasant atmosphere of the bar. The Swiss dining options receive good reviews, though the high prices and service inconsistencies do detract from the overall experience. Issues such as slow service and limited menu options are noted, particularly by families.

Rooms at the Mövenpick Hotel Zurich Airport are appreciated for their spaciousness, comfort and cleanliness. Despite the proximity to the airport, rooms are quiet, ensuring a restful stay. However, reviews indicate that the rooms are somewhat dated with some maintenance issues, such as broken fixtures and inconsistent cleanliness. The comfortable beds are a notable positive, though some guests experienced variability in bed quality.

Staff at the hotel are generally commended for their friendliness and professionalism. Many guests highlight the warm and welcoming reception, efficient shuttle service and helpful breakfast and bar staff. Despite some reports of inconsistent service, particularly in the restaurant and during the night shift, the overall impression is that the staff significantly enhance the guest experience.

WiFi service at the hotel has mixed reviews with some guests enjoying good connectivity while others face issues like poor signal strength and interruptions. The need for additional routers and the occasional lack of WiFi availability in certain areas are points of concern.

The gym, though small, is clean and accessible, providing a basic but satisfactory workout experience. Issues such as the need for air conditioning and inadequate weight area are noted, but overall, guests find the gym meets basic expectations.

Parking at the hotel is convenient and generally safe, though the daily rate is considered high by many guests. Free parking is inconsistently available and some guests face issues with parking spots and pay machines. Nonetheless, the proximity of parking to the hotel and the added convenience of the shuttle service are appreciated.

For families, the hotel offers spacious and comfortable accommodations with large beds and family-friendly services, such as complimentary dinners for young children. Despite minor cleanliness issues and the high cost of dining, the hotel is a suitable choice for families looking for comfort and convenience.

In summary, Mövenpick Hotel Zurich Airport excels in its location, spacious and comfortable rooms and generally friendly staff. While there is room for improvement in dining services, WiFi connectivity and room maintenance, the hotel offers a convenient and comfortable stay for travelers near Zurich Airport.
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Room Types
Family Room with One Double Bed and One Single Bed These spacious, quietly located rooms offer a Nespresso coffee machine, a large flat-screen TV, a minibar, a safe, and free high-speed Wi-Fi connection. A CHF 10 discount voucher for the restaurant Le Chalet is presented, and breakfast is on request. Please note that the rate is based on 2 guests. Maximum occupancy is 3 guests (see Extra Bed Rates).

One-Bedroom Suite This air-conditioned suite features a private bathroom, a safe deposit box and tumble dryer. The unit offers 1 bed.

Classic Queen Room with Two Queen Beds Providing air conditioning, a safe deposit box and tumble dryer, this double room includes a private bathroom. The double room provides heating. The unit offers 2 beds.

Family Room with Two Queen Beds This air-conditioned quadruple room features a private bathroom, a safe deposit box and tumble dryer. The unit offers 2 beds.

Superior King Room This air-conditioned double room has a private bathroom, a safe deposit box and tumble dryer. The unit has 1 bed.

Premium King Room Offering air conditioning, a safe deposit box and tumble dryer, this double room includes a private bathroom. The double room offers heating. The unit has 1 bed.

Classic Queen Room Providing air conditioning, a safe deposit box and tumble dryer, this double room includes a private bathroom. The double room provides heating. The unit offers 1 bed.

Queen Room This air-conditioned double room features a private bathroom, a safe deposit box and tumble dryer. The unit offers 1 bed.

Guest Reviews
7.3
Good
Location
The Mövenpick Hotel Zurich Airport is renowned for its strategic location near Zurich Airport. Guests consistently praise the hotel's proximity to the airport, noting that it's just a short five-minute drive or a brief shuttle ride away. This makes it an ideal choice for travelers with early morning flights or those looking for convenient overnight accommodations between flights.

The hotel's location also offers easy access to Zurich's tram and train stations, facilitating quick trips into the city center and other destinations. Despite being close to the airport, the rooms are described as quiet and spacious, providing a comfortable and restful stay.

The complimentary shuttle service running to and from the airport every 20 minutes is highly appreciated and adds to the overall convenience. This feature, combined with the friendly reception team, enhances the guest experience.

Additionally, the hotel's location is lauded for its ease of access to public transport and major highways, making it not only ideal for air travelers but also convenient for exploring Zurich and its surroundings. While some reviews mention the distance from the city center, the efficient public transportation options offset this for most guests.

Overall, the Mövenpick Hotel Zurich Airport stands out for its prime location, excellent transport links and accommodating services, making it a fitted choice for travelers seeking convenience and comfort near Zurich Airport.

Breakfast
The breakfast experience at Mövenpick Hotel Zurich Airport is predominantly positive with many guests highlighting its variety and quality. Descriptions like "excellent," "very good," "amazing," "luxurious," and "great" appear frequently in reviews. The breakfast buffet is noted for its diversity, deliciousness and appetizing presentation. Additionally, the staff serving breakfast are mostly described as cordial and helpful.

However, many guests find the cost of the breakfast to be excessively high with several mentioning that it is not included in the room rate. Some reviews suggest that the price is steep compared to the service and quality provided with specific mentions of bland pastries and minimal variety. Others felt that the breakfast could benefit from more options, such as fried eggs and sandwiches. A few also pointed out the inconvenience of not having coffee spoons readily available, having to ask for espresso spoons instead.

While the breakfast room's ambiance could be improved, as it was described as too cold by some guests, the overall consensus is that the breakfast is good, albeit pricey. For those looking for an extensive and high-quality breakfast, it might be worth the splurge, but the cost is something to consider.

Dinner
The Mövenpick Hotel Zurich Airport offers a mixed dining experience that spans both al fresco and indoor settings. Positive feedback highlights that the food is of Mövenpick quality with some guests describing the restaurant as very good or even excellent. An exquisite Swiss dining experience is noted and the bar provides a pleasant atmosphere. Guests have praised the magnificent breakfast buffet with a huge and delicious selection and some found the evening meals, including dishes like risotto, tasty albeit pricey.

Despite these positive points, several guests have voiced concerns about the high costs associated with dining at the hotel. The food quality, while sometimes commended, does not consistently match its high price. Service issues are also prevalent with reports of poor communication among staff, slow service and orders being incorrectly taken or charged. Additionally, the lack of a children's menu and limited main dish options have left families particularly dissatisfied. The ambiance of the restaurant has received mixed reviews with some describing it as crowded or having a sad ambiance. Limited operational hours and being booked out were also noted as inconveniences. Overall, while the dining experience can be enjoyable, it appears there is room for improvement in both service and menu options to ensure a more consistently positive dining experience for all guests.

Rooms
The rooms at the Mövenpick Hotel Zurich Airport present a mixed bag of experiences for guests. On the positive side, the rooms are frequently described as very spacious, clean and equipped with good amenities. Guests often appreciated the size, comfortable beds and well-maintained condition of their accommodations. The availability of a quiet environment, despite the proximity to the airport, was an added advantage for many.

However, several reviews also pointed out that the rooms are showing signs of aging with outdated furniture and bathrooms needing renovation. Issues such as broken showers, insufficient lighting and inconsistent room temperatures were raised. Cleanliness standards varied with some rooms noted as dusty or improperly cleaned and complaints regarding unpleasant odors were not uncommon. Additionally, logistical issues like malfunctioning key cards and some rooms being too noisy due to insufficient soundproofing were highlighted.

Overall, while the rooms' spaciousness and comfort are clear strengths, the hotel may need to address maintenance and modernization to fully meet guest expectations.

Beds
Mövenpick Hotel Zurich Airport has received various feedback regarding the comfort of its beds from its guests. Many have highlighted the spaciousness and comfort of the beds, mentioning that the queen-size beds are particularly large and accommodating. This, along with the quality of the bedding, often guarantees a good night's rest. On the positive side, the hotel offers rooms with two queen-size beds and extra beds for added convenience, which have been appreciated by travelers. Additionally, numerous reviews praise the hotel’s comfortable and wide beds, emphasizing the mattresses as particularly cozy and sleep-friendly.

However, some guests noted inconsistencies in bed comfort. There were mentions of the beds being either too hard or too soft, impacting the quality of sleep. Some found the pillows to be uncomfortable, describing them as thin and noisy. There were also remarks about the duvets needing renewal and occasional issues with bed cleanliness. A few guests experienced noisy or broken mattresses and some beds even had an unpleasant odor.

Despite these mixed reviews, many guests still found the beds comfortable enough to ensure good rest, supporting their overall enjoyable stay at the hotel. The room sizes are generally well-received, accommodating proper seating arrangements that complement the comfortable sleeping arrangements.

Cleanliness
The overall cleanliness of Mövenpick Hotel Zurich Airport receives mixed reviews with many guests highlighting positive aspects such as clean and comfortable rooms, spacious layouts and well-maintained facilities. Several reviewers were particularly impressed by the spotlessly clean environment and sound insulation, which contributed to a pleasant and quiet stay. Housekeeping was often described as prompt and friendly, ensuring that most rooms were tidy and met good cleanliness standards.

However, some guests reported issues with the thoroughness of cleaning, noting dust build-up, hair in the shower and outdated bathrooms that needed renovation. Specific complaints included dirty carpets, clogged sinks and insufficient cleaning supplies. There were also instances where room cleaning was not done daily or up to expected standards with some guests finding old cleaning rags left behind or dealing with blocked shower sewers.

The rooms were frequently described as old and in some cases, this affected the overall perception of cleanliness. Despite the mixed feedback, the majority of guests found the hotel clean and maintained well enough for a comfortable stay with particular praise for the clean, spacious and quiet rooms.

Staff
The staff at Mövenpick Hotel Zurich Airport generally garners high praise for their friendliness, attentiveness and professionalism. Guests frequently mention the warm and welcoming reception they receive with numerous commendations for helpful and kind service from receptionists. The efficiency and politeness of the shuttle service provider, as well as the friendliness of the bar and breakfast staff, contribute positively to the overall guest experience.

However, reviews also indicate occasional inconsistencies in the quality of service. Some guests report feeling neglected by restaurant staff, experiencing long waiting times and encountering rudeness from specific staff members, particularly at the front desk and during the night shift. Despite these hiccups, many guests highlight the accommodating and supportive nature of the staff, often noting their ability to assist and provide excellent service under challenging circumstances.

Overall, while there are areas that require improvement, the staff's general ability to provide friendly, helpful and professional services remains a strong point of the hotel. The positive interactions with attentive and efficient staff members significantly enhance the guest experience, making the hotel a generally welcoming place to stay near Zurich Airport.

Wi-Fi
Mövenpick Hotel Zurich Airport's WiFi service has received mixed reviews from guests. While some visitors have had a positive experience with good, free WiFi that worked well, others reported issues such as weak signals, very poor connectivity and instances where the WiFi was not working at all. Several guests mentioned the necessity of asking staff for additional routers due to poor WiFi connections in certain parts of the hotel. The availability of WiFi also varied with some reviews indicating that it was not available. Overall, while there are positive mentions of the WiFi service, many guests have experienced challenges with the strength and reliability of the connection.

Gym
Mövenpick Hotel Zurich Airport features a gym that, while small, is generally perceived as sufficient by many guests. The facility is described as clean and accessible, offering a typical hotel gym experience. Some visitors have noted the need for air conditioning and mentioned that the weight area is practically unusable. Despite its size and some limitations, the gym is appreciated for maintaining a good standard of cleanliness and accessibility.

Parking
The Mövenpick Hotel Zurich Airport offers a parking experience with mixed reviews. Many guests appreciate the convenience and safety of the parking lot near the hotel, as well as the ease of finding it. The shuttle service to the airport further adds to the convenience, enhancing the overall experience for travelers.

However, the cost of parking has been a recurring issue. Many guests find the daily rate of 30 francs to be excessive, describing the expense as high and parking policies to be unclear. Guests also mention limited availability of parking spots and occasional issues with the parking pay machine. On a positive note, some guests have received free parking tickets from the reception and there are moments of praise for the staff providing free overnight parking tickets.

While there are free parking options mentioned, they seem to be inconsistent with several guests experiencing difficulties securing these spots. Despite the drawbacks, the parking facility is deemed generally good, especially when availed together with the reliable shuttle service to the airport.

Family
Mövenpick Hotel Zurich Airport offers a convenient and comfortable stay for families, especially those on a layover. The hotel's family rooms are praised for their spaciousness and ability to accommodate families with multiple large beds, though families of five will need to book two rooms due to size limitations. The location is ideal for short trips with kids and the hotel’s family-oriented services, such as complimentary dinner for children under six and ice cream offerings, add to the family-friendly experience. While clean, some minor issues such as non-functioning lamps and carpet cleanliness were noted. Guests also found the limited dining options to be a downside with breakfasts and snacks being costly. Overall, the hotel is a suitable choice for families seeking comfort and convenience near Zurich Airport.

4 Star
Mövenpick Hotel Zurich Airport has received mixed reviews regarding its four-star rating, facilities and services. While some guests find the hotel to overall meet four-star hotel standards, describing it as solid and comfortable, others feel it falls short of what one would expect from a hotel of this caliber.

Several reviews mention that the hotel is typical for a four-star, aligning with the standards one might anticipate. However, a recurring critique is that certain aspects, such as small and outdated bathrooms and the need for better cable installation, detract from the experience. Some guests felt that the hotel's level of prestige and service did not match the typical excellence associated with the Mövenpick brand.

Additionally, the absence of amenities like drinking water in the rooms stirred disappointment among some guests who expected more attentive service from a four-star establishment. While the hotel is generally comfortable and functional, it appears that enhancements in certain areas could improve its standing among guests seeking the full four-star hotel experience in Zurich.

Business
Mövenpick Hotel Zurich Airport seems to be an attractive choice for business travelers and those on layovers due to its convenient proximity to the airport. Travelers appreciate the free shuttle bus service that runs every 20 minutes, although there's a concern about its capacity to handle a high number of passengers.

The hotel's location is highlighted as perfect for airport layovers and business trips, reinforced by clean rooms equipped with modern amenities. The facilities also include conference halls, which cater well to business meetings and events. However, some find the pricing high for the services offered and note the shuttle schedule can be unclear, especially for early morning transfers.

Overall, the hotel is frequently noted for its practicality for short business stays, despite a few points of improvement, particularly around WIFI connectivity and shuttle management.

Accessible
The Mövenpick Hotel Zurich Airport offers a generally accessible experience for guests with disabilities. Public transport access is well-regarded, making it easy for guests to reach the hotel. The staff is noted for being friendly and helpful, contributing to the overall accessible environment. The location itself is convenient, adding to the ease of accessibility. However, there are areas for improvement, such as the availability of accessible rooms and the absence of signage from Balsberg train station. Despite some challenges like a noisy room ventilation system and outdated decor, the hotel maintains cleanliness. Additionally, the shuttle bus service has limited hours, taking a break between 12 PM and 4 PM, which might inconvenience some guests. The check-in process is also slower than expected, indicating room for enhancement in their operational efficiency.


No, Mövenpick Hotel Zurich Airport doesn't have any pool.

No, a spa isn't available at Mövenpick Hotel Zurich Airport.

Yes, Mövenpick Hotel Zurich Airport welcomes dogs.

No, parking facilities aren't available at Mövenpick Hotel Zurich Airport.

Yes, Mövenpick Hotel Zurich Airport has a gym.

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