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Summary of reviewsThe Best Western Hartford Hotel and Suites is favorably situated in Hartford, providing easy access to major highways and nearby attractions, including the Connecticut Convention Center and downtown Hartford, which is just a short drive away. Despite its industrial surroundings, the hotel's location is praised for its convenience, allowing guests to explore city landmarks and essential services with ease. The hotel is recognized for its cleanliness across its premises, from the rooms to the common areas, presenting a well-maintained and inviting atmosphere.
Guests find the spacious and modern rooms comfortable, with updated decor contributing to a pleasant stay. The beds are particularly noted for their exceptional comfort, enhancing the restful experience. While the breakfast service receives mixed feedback, many guests appreciate the variety offered and the inclusion of breakfast in the stay package. Cleanliness and the attentiveness of the staff further complement the overall experience, with personnel often described as friendly, accommodating, and efficient.
The hotel provides practical amenities like complimentary on-site parking, which guests find convenient, especially given its location near major highways. Though the pool area has faced closures due to renovations, the presence of both an outdoor pool and indoor hot tub boosts appeal when available. Overall, the Best Western Hartford Hotel and Suites offers affordability and comfort, making it a desirable choice for travelers visiting Hartford.
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