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Summary of reviewsNew Dawn Plus in Cagayan de Oro is highly regarded for its strategic location, offering convenience and accessibility. Nestled near the city center, it provides an ideal base for exploring, with easy access to nearby malls, shopping venues, and various dining options. The positives of its location are matched by the value it offers guests, combining accessibility with a comfortable stay. Guests also appreciate the cleanliness and spaciousness of the rooms, often highlighting the modern and well-maintained environments. The comfort of the beds and the ability to enjoy an evening view of the city further enhance the hotel experience. While most guests are satisfied, occasional issues such as cockroaches and malfunctioning showers have been reported.
The staff at New Dawn Plus is frequently praised for their professionalism and courteous nature, ensuring guests have a pleasant and helpful experience. The team's friendly service and willingness to go the extra mile stand out, contributing positively to the overall guest experience. Although there might be occasional lapses in meeting expectations, the majority of feedback regarding staff interactions remains very favorable.
Despite the positive reviews in these areas, certain aspects could benefit from enhancement, such as the breakfast offerings. While the buffet setup appeals to some guests, the quality and selection of the food have room for improvement to better cater to diverse tastes and match guest expectations. Additionally, there are noted concerns involving bathroom cleanliness and maintenance issues, including unpleasant smells from plumbing, which detract slightly from an otherwise satisfactory stay.
Overall, New Dawn Plus offers great value for money, combining an excellent location with clean, spacious accommodations and friendly service, making it a desirable choice for visitors. Improvements in breakfast and bathroom maintenance could further elevate the guest experience at the hotel.
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