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Summary of reviewsHyatt Centric Cambridge receives high praise for its modern amenities and tranquil location in a newly developed residential area, offering a peaceful retreat from the tourist hustle while remaining well-connected to central Cambridge via excellent public transport links. Guests especially value the nearby green spaces, supermarkets and cafes that enhance convenience and leisure. Though some find the peripheral location a bit misleading, the serene environment and easy access to key sites make it a worthy choice for many.
The rooms are a highlight, consistently described as spacious, clean and stylishly decorated. They feature large, comfortable beds, modern bathrooms with high-quality fittings and useful amenities such as big smart TVs and ample storage. Guests appreciate the quiet ambiance and thoughtful touches like robes and upscale furnishings, contributing to a restful and luxurious stay.
While breakfast receives mixed feedback, many guests enjoy the varied and tasty breakfast options, such as smoothie bowls and avocado toast, despite some issues with high costs and occasional service delays. The dinner experience follows a similar pattern: many praise the delicious and well-presented dishes at the Astronomer Restaurant, though some report slow service and a limited, expensive menu.
The hotel's cleanliness is universally commended with guests noting the impeccably spotless rooms and common areas. Minor issues like occasional dust or carpet stains do not significantly detract from the overall positive impression of the hotel's hygiene standards.
Staff at Hyatt Centric Cambridge are largely appreciated for their friendliness and helpfulness with many guests highlighting the courteous and professional service at reception. However, some inconsistencies in service, particularly slow or unfriendly encounters, suggest room for improvement in staff training and efficiency.
The WiFi service is generally reliable and free, adding to the convenience of guests’ stays, though a few issues with connectivity in certain areas were mentioned.
The gym, while small, is equipped with modern equipment and serves well for a quick workout. Guests appreciate the presence of fitness and fun events, although having to use a neighboring hotel’s gym can be inconvenient.
Parking at the hotel is a bit challenging with limited availability and high fees often cited by guests. The presence of over 20 electric vehicle charging points is a positive aspect, catering to the needs of eco-conscious travelers.
Families find Hyatt Centric Cambridge especially accommodating with spacious and comfortable family rooms and various family-friendly amenities. The availability of bike hire and tailored packages enhances the family experience, making it an excellent base for family visits.
Overall, Hyatt Centric Cambridge is lauded for its modern facilities, cleanliness and quiet, convenient location, making it a well-rounded choice for a diverse range of guests.
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