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Summary of reviewsCiutat de Girona enjoys an enviable central location in the heart of Girona, perfect for exploring the historic and shopping districts. Guests commend the hotel's proximity to key landmarks like the famous bridges, Independence Square and the cathedral. The quiet street setting ensures a peaceful stay, making it an ideal base for city exploration.
The hotel staff are frequently praised for their exceptional friendliness and efficiency, contributing significantly to positive guest experiences. Cleanliness is another strong point with many reviews highlighting the immaculate rooms and bathrooms, underscoring the hotel's commitment to maintaining a spotless environment.
The breakfast experience receives mixed feedback; while many guests find it hearty, delicious and varied, some consider it expensive and occasionally lacking in variety. The dining experience at the Blanc Restaurant generally fares better with commendations for quality and affordability. The restaurant's use of local products is particularly appreciated.
Rooms are described as spacious, comfortable and attractively decorated, though some issues with wear and tear and maintenance have been noted. Nevertheless, the general consensus is that the rooms are comfortable and quiet, providing a restful experience.
The hotel is family-friendly, offering spacious family rooms and amenities like baby cribs and in-room games, making it a convenient choice for those traveling with children. Comfortable beds and supportive pillows are often highlighted, contributing positively to the overall sleeping experience, despite occasional complaints about mattress firmness.
Parking, while available nearby, comes with some challenges and additional costs, but the hotel’s staff generally receive high marks for their helpfulness.
Though there are some critiques regarding its four-star rating and the occasional need for facility updates, Ciutat de Girona generally maintains a charming boutique appeal. With its clean, modern rooms and beautiful decor, it offers a comfortable and attractive option for visitors to Girona. Show more
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Hotel near Nightlife Spots
Located on Nord, Ciutat de Girona is near the city center, providing convenient access to various nightlife options. The hotel's proximity to the city center ensures guests can easily enjoy the evening entertainment.
Business Hotel
Located in the historic center, this hotel offers a meeting room suitable for company meetings, workshops, and training retreats. It provides catering and parallel activities services, making it ideal for corporate events.
Accessible Hotel
The entire unit is wheelchair accessible, with increased accessibility features. It has an elevator and offers wheelchair-accessible concierge, registration desk, business center, restaurant, and lounge. Adapted baths are available, and upper floors are accessible by elevator.
4-Star Hotel
This 4-star hotel is located in the historic heart of Girona and offers a heated indoor pool and a professional spinning room. Its location is a 10-minute walk from Girona Train Station.
Boutique-style Hotel
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel with Parking
Room Types
Family RoomFamily Rooms consist of 3 Twin Beds or 1 Twin Bed and 1 Queen Bed. There is a parquet floor and a work desk.
Double or Twin RoomThese stylish, air-conditioned rooms have parquet floors, desk and flat-screen TV.
Double or Twin Room for Single UseThese stylish, air-conditioned rooms have parquet floors, desk and flat-screen TV.
Romantic OfferThis double room features a sofa, CD player and tile/marble floor.
This offer includes:
- 1 bottle of cava.
- 1 box of chocolates.
Cycling friendly room- “WelcomeCyclist” bag with an energy supplement made up of local products.
- Private space to store bicycles.
- Balanced breakfast to face the day on the bike.
- Time flexibility for breakfasts.
- Free Laundry Service for our guests: Cycling Gear
- Free access to the virtual spinning room.
Cycling Friendly Room Single UseThis room features a “WelcomeCyclist” bag with an energy supplement made up of local products, a private space to store bicycles, a balanced flexible breakfast to face the day on the bike and includes free Laundry Service for our Guests: Cycling Gear. and free access to the virtual spinning room
Deluxe RoomFeaturing free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The double room features air conditioning, a minibar, a tea and coffee maker, a wardrobe and a flat-screen TV with cable channels. The unit has 1 bed.
Superior Queen RoomFeaturing free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The double room has parquet floors, a seating area with a flat-screen TV with cable channels, air conditioning, a minibar, as well as a tea and coffee maker. The unit has 1 bed.
Large Double RoomProviding free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker and a seating area. The unit offers 1 bed.
Guest Reviews
8.3
Very Good
Location
Located in the heart of Girona, Ciutat de Girona boasts an unbeatable and exceptionally central location, making it an ideal base for exploring the city's historic and shopping districts. The hotel is situated on a quiet street, ensuring a peaceful stay while being just steps away from the vibrant old town, charming shops and a variety of restaurants. Many guests highlight its proximity to key landmarks such as the famous bridges, Independence Square and the cathedral, all within walking distance.
The staff at Ciutat de Girona are frequently praised for their friendliness, helpfulness and outstanding customer service. The hotel is also noted for its cleanliness with many reviews mentioning the spacious and comfortable rooms.
In short, Ciutat de Girona offers not only an ideal location for sightseeing and access to local amenities but also a warm, welcoming environment and high standards of comfort and cleanliness.
Breakfast
The breakfast experience at 'Ciutat de Girona' has received a mix of reviews, predominantly highlighting its positive aspects. Guests frequently praised the breakfast for being hearty, delicious and varied with a range of fresh and rich options available. Many found it to be a very good breakfast buffet with excellent quality, quantity and variety of food. The bright breakfast room ambiance and the morning coffee at the lobby also received commendations. Some felt that the breakfast was excellent and incredibly healthy.
However, a recurring theme among the reviews was the high price of the breakfast, which many guests considered expensive, especially given that it was sometimes perceived as limited in variety. There were occasional mentions of the breakfast being average, disappointing or not up to par with the hotel's overall standard. A few guests felt the service was slow or unprofessional and that the breakfast organization needed improvement.
In summary, while the breakfast at 'Ciutat de Girona' mostly receives positive feedback for its quality and variety, the high cost and occasional service issues might detract from the overall experience for some guests.
Dinner
Ciutat de Girona offers an overall positive dining experience, particularly highlighting the restaurant's quality and affordability. The on-site Blanc Restaurant receives commendation for using local products and serving dishes that tasted great. The central location and the great partnership with the hotel make it a convenient dining option for guests. Reviewers appreciated both dinner and breakfast at the hotel, noting the good quality of the food.
Guests mentioned the friendly staff who served at breakfast, adding a personal touch to their meals. Despite some remarks about lack of diversity and freshness on specific occasions, most found the central restaurant to be a good choice. Additionally, the hotel caters well to cycling enthusiasts, providing numerous amenities. For those seeking more variety, the nearby Argentine restaurant stands out for its friendly staff and delicious meats.
Rooms
The rooms at Ciutat de Girona hotel generally receive praise for their spaciousness and comfortable beds. Guests frequently describe the rooms as clean and well-equipped with modern, colorful decorations that add to their appeal. Many reviews highlight the large, clean bathrooms and note that the rooms are quiet, providing a restful experience. Additionally, the hotel is appreciated for its convenient location close to the historic center of Girona.
However, there are some recurring issues. Some guests report that rooms show signs of wear and tear, including scratches on floors and damaged walls. A few rooms faced problems such as faulty heating systems, non-functioning TV remotes and limited room cleaning unless specifically requested. These elements have led to a perception of rooms needing refurbishment and better upkeep.
Despite these drawbacks, the rooms are widely regarded as comfortable and adequately maintained with satisfactory amenities that make them functional for most visitors.
Beds
Ciutat de Girona boasts a prime location in the heart of Girona, making it an excellent choice for visitors who want to be in the center of the action. Guests frequently highlight the comfort of the beds, noting that they are generally very comfortable and sometimes even described as super cozy. The pillows also receive praise for enhancing the overall sleeping experience.
However, opinions on the mattresses are somewhat mixed. While many guests appreciate the comfort, some mention that the beds can be a bit hard or firm and a few have noted that the spring mattresses occasionally cause discomfort due to protruding springs. Despite these occasional critiques, the general consensus is that the beds contribute positively to a restful stay, thanks to their overall comfort and supportive pillows.
Cleanliness
Nestled in the heart of Girona, 'Ciutat de Girona' has received numerous commendations from guests for its impeccable cleanliness. The overall impression of the hotel is highly positive with travelers consistently praising the spotless rooms and bathrooms. Many highlighted the excellent level of cleanliness and modern decor, describing the environment as very clean, comfortable and well-appointed.
Guests were particularly pleased with the professional and efficient cleaning staff, underscoring the great cleaning service and the cleanliness of both rooms and common areas. Moreover, the hotel's central location, which places it within walking distance to various city attractions, adds to its appeal.
Although there were a few concerns, such as occasional issues with cleaning consistency and missing bathroom amenities, the overwhelmingly positive feedback emphasizes the hotel's dedication to maintaining a clean, quiet and welcoming environment.
Overall, the 'Ciutat de Girona' stands out as a clean and comfortable choice for travelers seeking modern accommodations in a prime location.
Staff
The staff at Ciutat de Girona consistently receive high praise from guests for their exceptional service and friendliness. Many reviews highlight the staff as being extremely friendly, helpful and attentive, contributing significantly to the positive experiences of the guests. The staff's willingness to assist, their efficiency and professional demeanor are recurrent themes in the feedback.
Guests have noted the consistently high level of kindness and attentiveness from the staff, often mentioning specific instances where the staff went out of their way to accommodate needs, such as allowing late check-outs or swiftly addressing room issues. The receptionists have been particularly commended for their quick and efficient service with some guests mentioning personalized gestures like room decorations and battery changes for conveniences.
The overall impression is that the staff at Ciutat de Girona are not only competent but also genuinely caring and cheerful, fostering a welcoming atmosphere for everyone staying at the hotel. While there were a few isolated comments about less friendly encounters, the overwhelming majority of reviews reflect positive interactions, emphasizing the staff’s role in making stays enjoyable and stress-free.
Parking
The Ciutat de Girona boasts a very central and quiet location with nearby parking options, including both public and private garages. However, it's important to note that the hotel does not have its own parking facilities. Instead, guests can find parking in nearby garages, some just 30 meters away, although access can be tricky for medium-sized vehicles due to tight entrances. The cost for parking is generally around 22 to 25 euros per day, which some guests found to be on the expensive side. Despite these costs, parking availability is convenient, being only a short walk from the hotel. While the staff is highly praised for their service, some guests mentioned that the parking staff seemed unprepared. Overall, if traveling by car, guests should budget for additional parking fees and be prepared for potentially challenging garage access.
Family
Guest reviews highlight 'Ciutat de Girona' as a family-friendly hotel that caters well to guests with children. Families appreciated the size and comfort of the family rooms, including specific praise for family room 111. These rooms were noted to be conveniently located, such as being next to the elevator. The hotel offers interconnected rooms, which is particularly rare and valuable for providing ample space at a reasonable price. Parents traveling with young children, including a 1-year-old, found the amenities to be suitable, mentioning the availability of baby cribs. An added bonus for families was the inclusion of games in the room, which was a highlight for many. The friendly staff further enhanced the positive experience for those visiting with children. Overall, 'Ciutat de Girona' seems to provide a comfortable and convenient option for families, making sure even the youngest guests have a pleasant stay.
4 Star
Ciutat de Girona receives mixed reviews regarding its four-star rating, facilities and services. While the restaurant is praised for its quality, the high prices are noted by guests. Several reviews mention that the hotel generally does not meet the expectations of a four-star rating with worn-out rooms, outdated fixtures and fittings that need refreshing. Some guests felt that the property is more comparable to a two-star hotel due to its neglect and slightly aged appearance. Additionally, logistical issues with breakfast arrangements during Covid were highlighted as unusual and unsatisfactory for a four-star establishment. The water pressure in the showers also received criticism. Overall, while there are some positive points, the hotel does not consistently deliver the standards expected of its rating.
Boutique-Style
Ciutat de Girona stands out as a beautifully designed hotel situated in a prime city center location, making it convenient for exploring the heart of Girona on foot. Guests appreciate its clean, modern rooms and the well-maintained property overall. The hotel features an impressive entrance and a beautiful restaurant, adding to its boutique charm. While the general decor is noted as pleasing, there are some mentions of areas that could use a refresh. The presence of a minibar adds a touch of convenience to guests' stays. Overall, Ciutat de Girona offers a nice blend of comfort and aesthetic appeal in a highly sought-after area.
No, Ciutat de Girona doesn't have any pool.
No, a spa isn't available at Ciutat de Girona.
No, Ciutat de Girona doesn't allow dogs.
Yes, parking facilities are available at Ciutat de Girona.