Hotel Tocarema
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Summary of reviewsHotel Tocarema in Girardot receives commendable reviews, especially for its advantageous location. The hotel's position close to key points and attractions makes it a convenient and pleasant retreat, boasting tranquil surroundings and stunning city views. While some mention that the infrastructure could use maintenance, the wide array of amenities such as the pool, jacuzzi, sauna and Turkish bath are particularly appreciated.
The breakfast service garners mixed feelings with many appreciating the quality and variety, describing it as delicious and fresh. Nonetheless, some guests express concerns about the lack of variety and feel it might be too basic, suggesting improvements in the range offered and value for money.
The dining experience at Hotel Tocarema is generally praised for its tasty and delicious dishes with positive mentions of à la carte options and room service. However, there are criticisms concerning the high prices and the consistency of food quality, alongside reports of subpar service during busy times.
Guests frequently compliment the charming and spacious rooms, which are well-ventilated and full of natural light. Despite some noting that the rooms and bathrooms could benefit from updates and improved cleanliness, the overall comfort and ample space in the accommodations are highlighted as positive aspects.
Cleanliness at the hotel receives high praise with many noting the pristine conditions and the comfort of the beds. However, there are occasional mentions of dirty towels and some areas needing attention and repairs.
The staff at Hotel Tocarema are frequently lauded for their outstanding attention and kindness, significantly enhancing the guest experience. The waitstaff, especially in the pool and dining areas, provide excellent service, contributing to a welcoming and comfortable environment.
The pool area is particularly popular, described as beautiful and spacious with a recent renovation adding to its appeal. The presence of a pool bar and excellent service further enhance the enjoyable atmosphere, despite some concerns about safety and cleanliness of the tiles and floors.
Families find Hotel Tocarema to be an excellent destination with plenty of recreational activities catering to all ages. The musical and culinary events add a unique touch, making it a highly recommended spot for family getaways.
Lastly, reviews on the beds are mixed with some guests finding them very comfortable and others experiencing discomfort due to variability in mattress and pillow quality. There are mentions of stained linens, pointing to inconsistencies in cleanliness.
Overall, Hotel Tocarema is well-regarded for its advantageous location, commendable amenities and exceptional staff, making it a highly recommended choice for visitors to Girardot, particularly for families seeking a pleasant and accommodating stay.
Categories
The breakfast service garners mixed feelings with many appreciating the quality and variety, describing it as delicious and fresh. Nonetheless, some guests express concerns about the lack of variety and feel it might be too basic, suggesting improvements in the range offered and value for money.
The dining experience at Hotel Tocarema is generally praised for its tasty and delicious dishes with positive mentions of à la carte options and room service. However, there are criticisms concerning the high prices and the consistency of food quality, alongside reports of subpar service during busy times.
Guests frequently compliment the charming and spacious rooms, which are well-ventilated and full of natural light. Despite some noting that the rooms and bathrooms could benefit from updates and improved cleanliness, the overall comfort and ample space in the accommodations are highlighted as positive aspects.
Cleanliness at the hotel receives high praise with many noting the pristine conditions and the comfort of the beds. However, there are occasional mentions of dirty towels and some areas needing attention and repairs.
The staff at Hotel Tocarema are frequently lauded for their outstanding attention and kindness, significantly enhancing the guest experience. The waitstaff, especially in the pool and dining areas, provide excellent service, contributing to a welcoming and comfortable environment.
The pool area is particularly popular, described as beautiful and spacious with a recent renovation adding to its appeal. The presence of a pool bar and excellent service further enhance the enjoyable atmosphere, despite some concerns about safety and cleanliness of the tiles and floors.
Families find Hotel Tocarema to be an excellent destination with plenty of recreational activities catering to all ages. The musical and culinary events add a unique touch, making it a highly recommended spot for family getaways.
Lastly, reviews on the beds are mixed with some guests finding them very comfortable and others experiencing discomfort due to variability in mattress and pillow quality. There are mentions of stained linens, pointing to inconsistencies in cleanliness.
Overall, Hotel Tocarema is well-regarded for its advantageous location, commendable amenities and exceptional staff, making it a highly recommended choice for visitors to Girardot, particularly for families seeking a pleasant and accommodating stay.
Hotel with Spa
Features a spa, a fitness center, and a swimming pool. It is consistently mentioned as one of the best spa hotels in Girardot.
Family Friendly Hotel
This hotel is a family hotel known for providing a comfortable stay for families. Its amenities and services cater to both adults and children.
Hotel with Swimming Pool
Hotel Tocarema is a spa hotel with very good reviews and features a pool that is well-regarded by previous guests. It offers rooms with city or garden views.
Indoor Pool Outdoor Pool
Business Hotel
The hotel has a business center and offers dry cleaning/laundry services. It also provides concierge services, ensuring business travelers have their needs met. There are meeting facilities available for business-related activities.
Hotel with Parking
This property is identified as a hotel in Girardot and is relevant for users searching for hotels with parking.
Hotel with Gym
This hotel features a 24-hour fitness center, an outdoor pool, a sauna, and a steam room, making it a great choice for fitness enthusiasts. Guests can also enjoy the restaurant and bar/lounge.
Hotel with Tennis Courts
Located in Girardot, this hotel features tennis courts. It is ideal for combining sports with a relaxing stay.
4-Star Hotel
The hotel features a fitness centre, spa therapy, and a garden. It is located near Plaza Principal and offers convenient access to shopping areas.
Hotel with Outdoor Pool
This hotel offers an outdoor pool, 3 hot tubs, and outdoor tennis courts. It also features a full-service spa and a 24-hour fitness center.
Hotel with Indoor Pool
Hotel Tocarema offers a spacious indoor pool facility, providing a relaxing and heated environment suitable for swimming regardless of the weather. It is part of the hotel's comprehensive wellness and fitness amenities.
About Hotel Tocarema
License: RNT 89818
Guest Reviews
Location
Additionally, the proximity of the hotel to various attractions makes it an excellent choice for those planning a long weekend getaway. While the hotel infrastructure is noted to be in need of some maintenance, the facilities including the pool, jacuzzi, sauna and Turkish bath are highlighted as enjoyable amenities. Overall, the location of Hotel Tocarema is highly praised for combining accessibility, tranquility and scenic views, making it a highly recommended stay in Girardot.
Breakfast
Dinner
However, several criticisms also emerge. A few guests feel that the restaurant's prices are too high relative to the food's quality. Instances of poor service, such as long wait times and subpar meal preparation, particularly on busy days like Sundays, have also been reported. Issues with specific dishes, including seafood rice with bad-tasting fish and carbonara pasta that didn't meet expectations, highlight inconsistencies in the culinary experience.
The unchanging restaurant menu is another point of contention, suggesting a lack of variety for returning visitors. Additionally, some guests believe the restaurant does not match the overall high standards of the hotel. Despite these downsides, the attentive staff and pleasant dining atmosphere help to round out the experience for many.
Rooms
However, the hotel does show signs of its age with many guests pointing out that the rooms and bathrooms could use some maintenance and updates. Some have noted issues with cleanliness, suggesting that housekeeping efforts could be improved. The air conditioning system also lacks adjustability, which may be a drawback for some.
Despite these concerns, the overall comfort of the rooms is repeatedly praised, making Hotel Tocarema a pleasant, though somewhat dated, choice for visitors.
Beds
Cleanliness
However, some reviews indicate that certain facilities, particularly the wet areas, require attention and repairs. There are occasional mentions of smelly, dirty towels and a generally dirty appearance in some parts of the hotel. Despite these points, the overall feedback highlights the hotel's exceptional cleanliness with the attentive and kind service contributing to a pleasant and comfortable stay.
Staff
Visitors particularly appreciate the warm greetings and attentive service from every staff member, including the waiters, who are singled out for their excellence and specific mentions of Angie at the reception who stands out for her attentiveness. The pool area, which is both large and clean, is also a highlight with many calling it a pleasant spot complemented by the excellent service of the pool waiters.
Additionally, the staff's attentiveness extends to maintaining a comfortable environment with music nights by the pool and a well-maintained jacuzzi adding to the hotel’s appeal. Families also find the hotel accommodating with designated areas and activities for children.
In summary, the diligent and friendly staff at Hotel Tocarema significantly enhance the guest experience, ensuring that visitors feel welcomed and well-cared-for throughout their stay.
Pool
The presence of a pool bar is highlighted as a delightful feature with several mentions of excellent service from the staff contributing to a great atmosphere. Despite a few concerns about the pool tiles being potentially hazardous and the slippery floor, the overall feedback suggests that the pool is a major highlight of the hotel, offering a pleasant and enjoyable space for relaxation.
Family
Families feel comfortable and well-accommodated with the hotel's facilities designed to meet their needs. It's a typical family-oriented hotel, often featuring entertainers to engage children and adults alike, making it an ideal spot for trips with partners or family members. Though there are some minor concerns about the efficiency of check-in processes and the perceived discomfort of the staff, the overall sentiment is that Hotel Tocarema offers an excellent, welcoming environment for a family retreat.
Yes, Hotel Tocarema has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.
Yes, a spa is available at Hotel Tocarema.
No, Hotel Tocarema doesn't allow dogs.
Yes, parking facilities are available at Hotel Tocarema.
Yes, Hotel Tocarema has a gym.
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