Gili Air-8.36348000,
116.08746300,
Gili Air, Desa Gili Indah, Lombok Utara - Nusa(Show on Map)
7.5
Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsSunrise Resort on Gili Air impresses guests with its exceptional beachfront location, allowing immediate access to stunning marine life and pristine sands. The proximity to Manta Bay makes it an ideal base for snorkeling and scuba diving enthusiasts, and the serene east side offers a quieter retreat compared to the bustling west coast, with nearby dining options easily accessible. The resort's waterfront setup, including strategically placed beach loungers, enhances relaxation and provides breathtaking views.
The breakfast receives mixed reviews, with specific items like pancakes and eggs cooked to order earning praise, although guests express a desire for more variety and freshness in the menu. Conversely, dinner at the resort is consistently lauded for delicious fish dishes and a cozy ambiance, making it especially memorable when paired with the restaurant's fantastic beach views.
Accommodation at Sunrise Resort is well-regarded, with spacious and charming rooms featuring comfortable beds praised for ensuring restful sleep. While the resort faces some issues related to aging facilities and cleanliness, including worn areas and pests, the majority of guests appreciate the resort's beachy designs and the comfort of their stay. The pool area provides a lush, tranquil setting, offering a delightful way to unwind, despite some maintenance concerns.
The staff at Sunrise Resort consistently receive accolades for their kindness and attentiveness, contributing positively to guests' experiences with thoughtful touches such as delivering refreshments to loungers and providing attentive service in the restaurant. Although there are mentions of language barriers and occasional lapses in service efficiency, the staff's commitment to guest comfort is evident.
With a prime seaside location featuring a beautiful beach rich in coral reef exploration opportunities, Sunrise Resort allows guests to revel in nature's beauty and indulge in memorable meals, coupled with warm hospitality and a well-furnished, relaxing environment. Show more
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Categories
Resort near The Beach
Located in Gili Air. It offers a beachfront location ideal for those seeking easy access to the sea.
Family Friendly Resort
As a resort, Sunrise Resort provides comprehensive amenities suitable for families, including spacious accommodations and on-site activities. Its location in Gili Air offers easy access to family-friendly beaches and water activities like snorkeling.
4-Star Resort
Located directly on the beach, it's ideal for enjoying sunrise views. The resort provides a blend of comfort and convenience with available facilities.
Resort with Children's Pool
Located on Gili Air, this resort offers a tranquil environment suitable for families. It provides easy access to beaches and water activities for children.
Resort for Honeymoon
Romantic Resort
Resort with Swimming Pool
Children's Pool Outdoor Pool
Resort with Parking
Small Resort
Resort with Outdoor Pool
Room Types
Deluxe RoomFeaturing a private garden and sun terrace with sun loungers, this air-conditioned room has a dining area and en suite bathroom with hot water facilities.
Signature SuiteThis suite offers a large bathroom with standalone bath and hot water shower. Rooftop terrace with pool view and comfy bean bags functions as yoga sala and lounge area.
Guest Reviews
7.5
Good
Location
Sunrise Resort boasts an exceptional location that consistently receives high praise from guests. Nestled directly on the beach, the resort offers stunning views and immediate access to pristine sands and vibrant marine life. Guests appreciate the resort's proximity to Manta Bay, making it an ideal spot for snorkeling and scuba diving enthusiasts, with turtles and a spectacular seabed just steps away. The location is also convenient for those arriving by ferry, situated just a short 10-minute walk from the harbor. The serene east side of Gili Air adds to the charm, providing a quieter retreat compared to the busier west coast. With a setting that includes beach chairs for relaxation, a well-situated pool, and easy access to nearby restaurants, Sunrise Resort provides guests with a beautiful and convenient base to explore the island's natural wonders.
Breakfast
Sunrise Resort's breakfast offerings seem to inspire mixed emotions among guests. While there are several commendations, particularly for specific items like pancakes and eggs that are cooked to order, and the allure of Nutella during breakfast, there are notable areas where improvement is desired. Guests have appreciated the quality of certain items within the buffet, and the breakfast experience is often described as good, acceptable, or tasty. The breakfast area itself is charming, contributing positively to the overall experience.
However, recurrent themes suggest that the breakfast lacks variety and is sometimes perceived as basic or monotonous. Several guests have pointed out the limited selection and expressed disappointment over the slow service and freshness of the hot options. There are remarks on meat-heavy layouts and presentation that might not cater to all preferences. The need for enhancement is echoed by patrons mentioning that breakfast is decent but could benefit from diversification and more dynamic offerings. While the setting and specific items like pancakes receive praise, overall impressions call for a more varied and consistently refreshed menu to enrich the morning experience at Sunrise Resort.
Dinner
The dining experience at Sunrise Resort consistently receives high praise from guests, who often recommend it for dinner. The food is noted to be delicious and varied, with significant highlights such as outstanding fish dishes. Guests find the overall restaurant ambiance cozy and nicely furnished, enhancing the enjoyment of meals. The restaurant provides a fantastic view of the beach, contributing to a romantic and magical dining experience, particularly when dining outside. While some mention that the dinner menu is limited and could improve in terms of options, the overall quality is deemed very good, with breakfast also receiving positive remarks. Despite some feedback regarding the expense of food, the restaurant environment and its offerings are valued highly for their quality and the relaxing atmosphere they afford.
Rooms
Sunrise Resort offers a variety of rooms that receive praise for their spaciousness and comfort. Many guests appreciate the large, well-maintained rooms featuring charming and appealing decorations. The beds are typically highlighted for their exceptional comfort, ensuring a restful sleep. Several reviewers admire the relaxing and quiet environment surrounding the rooms, which enhances the overall stay.
Special mention is given to the elegant outdoor bathrooms associated with certain room types, along with the thoughtfully designed Signature and Deluxe suites, which are particularly noted for their generous size and well-equipped amenities. Cleanliness is generally well-regarded, with the spacious villas and bungalows providing a comfortable retreat, showcasing beachy designs that reflect the local atmosphere.
However, some guests have noted issues such as aging facilities needing renovation due to past earthquakes and impacts from COVID. A few rooms did not meet expectations, with occasional concerns about cleanliness and outdated conditions. Despite these drawbacks, the majority of guests find the resort's blend of beautiful and large accommodations, complemented by good service and a stunning location, a satisfying experience.
Beds
At Sunrise Resort, the bed comfort receives significant praise from guests, as many describe the beds and mattresses as very comfortable, contributing to a restful night's sleep. The comfort of the bedding frequently enhances the overall experience, complementing well-furnished rooms that provide an inviting atmosphere. While most reviews highlight the pleasant sleeping conditions, it's important to note some discrepancies, such as instances where bed linens were found to be old and torn, and a few guests encountered beds that were uncomfortably hard. Despite these occasional issues, the majority of guests seem to enjoy their sleep experience at Sunrise Resort, thanks to the generally high standards of comfort offered.
Cleanliness
Sunrise Resort, while strategically located and described as a peaceful retreat, faces significant cleanliness challenges. Many guests noted issues with cleanliness, highlighting problems such as dirty accommodations, including floors, bathrooms, and pool areas. The hotel's facilities, reportedly not maintained consistently, display signs of wear and tear, indicating a need for renovation. Pests and insects were of concern, particularly because some rooms had open bathroom spaces, contributing to uncomfortable conditions. Although the cleaning crew was mentioned, their efforts did not meet expectations, with many reports of dusty rooms and inadequate daily cleaning services. Despite its advantageous position and some clean areas, the resort overall did not meet cleanliness standards for a satisfactory stay.
Staff
Sunrise Resort consistently receives praise for its exceptionally friendly and helpful staff, who are noted for their kindness, attentiveness, and hard work. Guests appreciate the accommodating nature of the team, often highlighting specific individuals like Adi for their outstanding service. Many visitors mention enjoying attentive service on the beach and around the resort, with staff delivering food and drinks directly to loungers, enhancing the relaxation experience. The restaurant staff also make a positive impression, with their politeness and welcoming demeanor.
Despite the predominantly positive feedback, some reviews mention areas for improvement, such as the staff's proficiency in English and occasional forgetfulness or sluggishness in service. However, the overall consensus remains that the staff is genuinely eager to ensure a pleasant stay for guests, making the experience at Sunrise Resort memorable for many.
Pool
Sunrise Resort provides guests with a generally positive pool experience, nestled in a setting rich with lush greenery. The resort boasts two beautiful swimming pools that offer a pleasant escape after a day at the beach. Many guests found the pools lovely and a great way to cool off, with one attracting young families due to its suitability for children. The poolside area, providing partial shade and sun loungers, ensures a refreshing experience as guests can enjoy the serene atmosphere while basking in the sun. Evenings by the pool are particularly enjoyable, offering guests a tranquil setting to unwind. Despite some reports of maintenance and cleanliness issues, such as murky water and algae, the potential for improvement suggests that with a little attention to detail, the resort's facilities could achieve higher praise. The beachfront location enhances the overall charm, making it a well-located and comfortable place to stay, complete with touches of beach decor and thoughtful villa designs.
Beach
Sunrise Resort offers a prime seaside location on Gili Air, boasting a beautiful stretch of beach that guests highly appreciate. The beach, directly accessible from the hotel, stands out as an excellent spot for snorkeling, providing easy opportunities to encounter vibrant coral reefs and spot sea turtles. Many reviews highlight the breathtaking seabed visible right from the beachfront, making this area particularly appealing for underwater enthusiasts. The convenience of having complimentary beach loungers adds to the appeal of this lovely beachfront setting. Despite some comments regarding cleanliness, the beach overall is considered one of the best on Gili Air, with an exceptional location surrounded by numerous dining options. The resort’s proximity to the beach ensures a remarkable and immersive seaside experience.
Yes, Sunrise Resort has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.
No, a spa isn't available at Sunrise Resort.
No, Sunrise Resort doesn't allow dogs.
Yes, parking facilities are available at Sunrise Resort.