Gilet39.67205600,
-0.30999100,
Carretera Sagunto-burbos, Km 3(Show on Map)
7.2
Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsComplejo Turistico la Pinada offers a well-rounded experience for travelers, particularly those on family trips or in transit due to its strategic location and facilities. The hotel is conveniently situated near major highways, making it an ideal stopover for those traveling to destinations like Andorra or Malaga and is also just a short drive from Valencia and its coastal attractions. Despite its roadside location, guests frequently highlight the tranquility and peaceful night's rest it provides. The beautiful landscapes and mountain views add to the overall charm with well-maintained aquatic facilities and ample parking enhancing its family-friendly appeal.
The accommodation experience is generally positive with guests appreciating the spacious and clean rooms. Families, in particular, benefit from large apartments capable of accommodating up to six people. However, many reviews point out the dated decor and furnishings, citing a need for renovation and better soundproofing. Air conditioning is also a common concern with many rooms lacking this feature.
Dining experiences vary with the cafeteria and bar earning praise for their good food and service. The 24-hour availability is a significant convenience. However, the restaurant experiences mixed reviews with some guests noting poor food quality and limited variety. Breakfast, while generally enjoyed, faces critiques for delayed service, lack of orange juice and the need for pre-booking tables, which some found frustrating.
The cleanliness of the hotel consistently receives high marks with thorough daily cleaning and well-maintained premises, including the pools. The staff is predominantly praised for their friendly and attentive service, despite occasional inconsistencies. Notably, the reception staff and lifeguards are frequently commended for their helpfulness.
The pool area, featuring Olympic-sized and children’s pools with exciting water slides, stands out as a major attraction, especially for families. It’s a well-liked feature that contributes significantly to guest satisfaction, although occasional crowding and early closing times are minor drawbacks.
Additionally, the hotel provides convenient and ample parking, which is beneficial for guests arriving by car. While the free wifi service is often criticized for being weak or non-functional, the 24-hour cafeteria mitigates this inconvenience by offering a place for internet access.
In summary, Complejo Turistico la Pinada is noted for its strategic location, family-friendly facilities and overall cleanliness. While there are areas for improvement, particularly in room renovations and wifi, the positive aspects such as the pool facilities, friendly staff and convenient dining options create an inviting and enjoyable experience for its guests. Show more
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Categories
Family Friendly Hotel
This hotel offers a family-friendly environment with features suitable for tourists, such as a swimming pool and outdoor activities. Its location offers a blend of relaxation and adventure.
Accessible Hotel
Complejo Turistico la Pinada has an elevator/lift available for guests.
Hotel with Gym
As a tourist complex, it may have a gym or fitness area available for guests. This makes it suitable for travelers interested in fitness amenities.
Hotel with Outdoor Pool
This hotel stands out due to its extensive and exciting water slides, making the pool area exceptionally appealing, especially for families with children. The presence of lifeguards ensures a safe and enjoyable experience for all guests.
Hotel with Pool Water Slide
Offers long and fun water slides that are a highlight for many guests. The slides add an extra layer of enjoyment, making the pool area especially appealing, especially for kids.
Hotel with Children's Pool
This hotel features a children's pool with enjoyable water slides and an aqua park, making it excellent for children's water activities. It also has a seasonal outdoor pool, a game room, a children's playground, and provides cots and a children's menu.
Hotel with Swimming Pool
Children's Pool Pool Water Slide Pool Lap Lanes Outdoor Pool
Business Hotel
Hotel with Parking
Hotel with Pool Lap Lanes
Room Types
Double or Twin RoomThis twin/double room features a tile/marble floor.
Quadruple Room with BalconyThis quadruple room features a balcony.
Apartment with kitchenThis apartment has a balcony, seating area and tile/marble floor. The apartment has a kitchen.
Triple Room with BalconyBoasting a terrace, this triple room also offers heating and a flat-screen TV. The unit has 3 beds.
Double RoomThis double room offers heating and a flat-screen TV. The unit offers 1 bed.
Double RoomThis double room offers heating and a flat-screen TV. The unit has 1 bed.
ApartmentBoasting a terrace, this apartment also features heating and a flat-screen TV. The unit has 4 beds.
Guest Reviews
7.2
Good
Location
Complejo Turistico la Pinada enjoys an advantageous location that stands out in many ways, making it a prime choice for travelers. Nestled just off major highways, it's easily accessible and perfect for short stopovers. The close proximity to the AP7 motorway makes it an ideal spot for a quick break on long journeys, especially for those en route to destinations such as Andorra or Malaga.
Despite its closeness to busy roads, guests frequently mention the tranquility of the establishment, ensuring a peaceful night's rest. The hotel is also strategically located near Valencia, providing quick access to the city and its beaches. In about 7 minutes by car, one can reach the coastline and Valencia is just a short drive away, making it a convenient base for both city excursions and beach outings.
The surroundings of the hotel, featuring beautiful landscapes and mountain views, add to its charm. The well-maintained aquatic facilities, including a pool, receive high praise and further enhance its appeal as a family-friendly destination.
Moreover, the hotel offers ample parking, making it a convenient stop. The quality-price ratio is well appreciated and the proximity to amenities such as cafes and transportation channels adds to its allure.
While the immediate vicinity includes busy roads, reducing its appeal as a picturesque retreat, the strategic location near key highways remains a significant advantage for transit travelers. The hotel’s peaceful environment at night compensates for its roadside position, ensuring guests have a restful stay before continuing their journey.
Breakfast
Complejo Turistico la Pinada offers a varied experience when it comes to breakfast. Guests frequently highlighted the quality of the meals, describing the food, including breakfast, as very good. The 24-hour open cafeteria and bar were highlighted as convenient features, providing round-the-clock service.
Many appreciated the comfort and the pleasant lounge area to enjoy their breakfast. Cleanliness and the amazing swimming pool also contributed positively to the overall experience. Additionally, guests noted the adjacent restaurant, emphasizing that the breakfast there was convenient and reasonably priced.
However, there were several critiques regarding the breakfast service. Some guests reported issues with the lack of orange juice and delays in the morning service, particularly noting that breakfast service did not start before 9 o'clock. Instances of rude service were mentioned and the need to book tables even in a half-empty dining room was pointed out as frustrating by some.
The breakfast wasn't included in the rate for several guests, which seemed to be a common point of dissatisfaction. Despite some challenges, it appears the general sentiment about the breakfast at Complejo Turistico la Pinada leans towards the positive end of the spectrum with many guests enjoying their meals there.
Dinner
Complejo Turistico la Pinada offers diverse dining experiences at its cafeteria and restaurant with differing guest opinions. Many guests praised the cafeteria for its delicious food and good service, noting it as an enjoyable spot for a meal. The bar-restaurant also received positive feedback for its quick service, good food and value for money, making it a convenient option for those staying at the hotel.
However, several reviews pointed out significant drawbacks regarding the restaurant. Some guests found the restaurant food to be quite poor and lacking variety. Instances were mentioned where the restaurant was closed in the evening, limiting dining options to less-than-fresh snacks available in the café. Additionally, there were comments about the quality of food and service being inconsistent with some instances of poor management and interpersonal issues among staff members noted.
The proximity of the restaurant to the rooms was appreciated, but the overall dining schedule and lack of meal availability could be frustrating for guests. Despite some bright spots in service and value, the dining experience at Complejo Turistico la Pinada seems to be hit-or-miss, depending on individual preferences and experiences.
Rooms
The rooms at Complejo Turistico la Pinada receive mixed feedback from guests. On the positive side, visitors frequently highlight their spaciousness and cleanliness, noting that the rooms are comfortable and provide good value for the price. Families appreciate the large apartments and the ample space, which can accommodate up to six people, making it ideal for extended stays or larger groups. Several reviews also mention that the rooms are equipped with basic but adequate amenities and some apartments come with terraces that enhance the overall experience.
However, many guests also point out significant drawbacks, primarily related to the outdated state of the rooms and facilities. Numerous reviews describe the furnishings and decor as very old-fashioned and in dire need of renovation. Common issues include broken sliding screens, old bathroom fixtures and a general sense of wear and tear. Some rooms suffer from poor soundproofing, humidity and musty smells, which detract from the comfort level.
A recurring problem is the lack of air conditioning in many rooms, making them uncomfortably hot, especially during warmer months. Basic amenities like pillows and properly functioning wardrobes are also sometimes lacking. Despite these issues, the overall spaciousness and potential for a comfortable stay remain notable positives for this destination.
Beds
Guest reviews of Complejo Turistico la Pinada reveal mixed feedback about the beds. Many reviewers found the beds to be comfortable with mentions of new and super comfortable mattresses contributing to an overall positive sleeping experience. Several guests appreciated the cleanliness of both the beds and the rooms, highlighting this as an important aspect of their stay.
However, some guests reported issues with the beds, mentioning that the mattresses were not very comfortable, often old and occasionally featuring low padding. For some, the beds were too soft or had a U shape from wear and there were mentions of beds being uncomfortably small or sinking in the middle.
Availability of extra pillows was another concern for some guests and the lack of air conditioning was also noted in a few reviews. While the comfort levels varied, it seems that the overall experience with the beds at Complejo Turistico la Pinada ranged from satisfactory to needing improvement.
Cleanliness
Complejo Turistico la Pinada consistently receives high praise for its cleanliness. Guests have frequently noted that the rooms are spacious, tidy and exceptionally clean. Despite the age of the facilities, everything is well-maintained and organized. The cleanliness extends beyond the rooms to the entire premises, including the pools, which are also highlighted for being very clean and ideal for families. While some areas of the hotel are dated with signs of rust and occasional broken items, the thorough daily cleaning and attention to hygiene more than compensate for these shortcomings. Guests have also commented positively on the staff’s treatment, appreciating their friendly and efficient service. Overall, the hotel upholds a high standard of cleanliness even though it could benefit from some renovations.
Staff
Complejo Turistico la Pinada boasts a staff that is generally praised for their friendly and attentive service. Many guests highlighted the excellent treatment they received, particularly noting the kindness and helpfulness of the reception staff. Specific mention is often made of a particularly friendly and excellent receptionist, whose considerate and pleasant demeanor left a positive impression.
The restaurant and pool staff are frequently described as friendly and nice, contributing to an overall welcoming atmosphere. Lifeguards at the pool and the maintenance team, aside from a few isolated critiques, were noted for their attentiveness.
However, a few reviews pointed out inconsistencies with some guests experiencing less satisfactory interactions, such as unavailability at the reception after 10pm and an unpleasant encounter with the property owner or maintenance team.
Overall, while there are occasional lapses, the prevailing sentiment suggests that the staff at Complejo Turistico la Pinada strive to offer a friendly and accommodating experience to their guests.
Wi-Fi
Guests at Complejo Turistico la Pinada have expressed dissatisfaction with the wifi service, noting that it either doesn't work or is very weak, particularly in the rooms. Despite being advertised, the wifi has not been functional for at least two years according to the staff. Visitors suggest the need for better wifi coverage to enhance their stay. On a positive note, the 24-hour cafeteria service has been mentioned, potentially providing a convenient spot for guests needing internet access or a late-night snack.
Pool
Complejo Turistico la Pinada boasts an impressive array of pool facilities that have clearly made a strong impact on its guests. The highlight is undoubtedly the enormous and pristine swimming pool, which is often described as very enjoyable and great for swimming. This cool aquatic complex includes various pools that cater to every age group, from babies to adults with features such as slides adding an element of fun and excitement.
The Olympic-sized pool and multiple children's pools are a major attraction, making this a particularly family-friendly destination. The cleanliness and overall maintenance of the pools receive high praise, ensuring a pleasant and hygienic experience for all visitors. Many guests appreciate the attention from the staff and the convenience of being able to leave their kids playing safely in the pool area.
However, it's worth noting that the popularity of the pool facilities can make them crowded at times and pool hours are somewhat limited, closing earlier than some would prefer. Additionally, while the pools are well-facilitated with slides, some areas are not associated directly with the hotel, creating a minor inconvenience.
Despite these small drawbacks, the cool and expansive swimming pool area remains a significant draw for guests, making Complejo Turistico la Pinada a recommended destination, especially for families looking for a delightful aquatic experience.
Parking
Complejo Turistico la Pinada offers convenient parking options with many guests noting the availability of parking spots directly in front of the hotel. While some reviewers mentioned limited space and occasional crowding that led to street parking, most found the ease of parking satisfactory. Free parking is available and having a car is beneficial due to the ample parking area provided. Overall, the parking facilities at the complex generally meet guests' expectations, making it straightforward for those driving to find a spot.
Family
Complejo Turistico la Pinada emerges as a highly recommended destination for families, particularly those with children, seeking a few days of relaxation and fun together. The facilities are notably family-friendly, making it an ideal spot to enjoy quality time with loved ones. Children seem to delight in their stay with several reviews highlighting how much the kids loved the experience, citing it as an ideal place for young ones.
The complex offers a range of amenities that cater to the needs of family groups. Spacious accommodations, such as 3-bedroom apartments with large kitchens and big fridges, ensure everyone can stay comfortably. This spaciousness extends beyond the rooms with large and well-equipped areas throughout the complex being perfect for family activities.
The pools receive specific praise, described as suitable for all ages and encompassing features like an Olympic-sized pool and a baby pool, ensuring that both toddlers and older children can enjoy themselves. This makes the complex a great spot for a stopover or more extended stay with children.
While a few remarks suggest the environment may not suit every family perfectly, the prevailing sentiment from guest reviews leans towards a positive, family-friendly atmosphere. The tranquil and comfortable setting of the hotel adds to its appeal as a go-to place for those traveling with family.
Pool Water Slide
Complimenting a variety of pools, Complejo Turistico la Pinada's water slides are a highlight for many guests. The long, fun slides add an extra layer of enjoyment, making the pool area especially appealing. Described as big and very good, the water slides provide endless entertainment, particularly for kids who find them super fun. Lifeguards ensure the area is safe and well-supervised, contributing to the overall enjoyment. Guests consistently praise the slides for being a fantastic addition to an already nice pool area, noting that the extensive and exciting slides alone are sufficient to make their stay enjoyable.
Children's Pool
The children's pool at Complejo Turistico la Pinada receives high praise from guests for its enjoyable water slides. Described as fun, fantastic and great, the slides are particularly appreciated by children who really enjoy them. The pool area is seen as well-used and well-maintained with slides that are clean and large. In addition to the children's pool, the complex offers a huge Olympic pool and several other pools for young ones, contributing to an overall fantastic pool and slide area. The water park also stands out as an awesome attraction where families can bring their own food and ensure their kids have a wonderful time.
Outdoor Pool
Complejo Turistico la Pinada offers a delightful outdoor pool experience that has garnered positive feedback from guests. The variety of pools is a standout feature with large pools and several options for children. The pool area includes a beautiful and well-maintained swimming pool and guests frequently mention the excellent cleanliness.
Adding to the charm are the fun water slides, which many visitors find fantastic and enjoyable. The slides contribute greatly to the overall fun atmosphere, making both kids and adults happy. The huge Olympic pool caters to serious swimmers, while the additional pools provide ample space even during crowded times like the summer season.
Overall, the outdoor pool facilities at Complejo Turistico la Pinada are highly appreciated, offering a perfect stopover with fabulous and fun-filled pools.
Yes, Complejo Turistico la Pinada has pool(s) that belong to one or more of the following categories: Children's Pool, Pool Lap Lanes, Pool Water Slide, Outdoor Pool.
No, a spa isn't available at Complejo Turistico la Pinada.
No, Complejo Turistico la Pinada doesn't allow dogs.
Yes, parking facilities are available at Complejo Turistico la Pinada.