5-Star HotelSummary of reviews related to the '5 Star' categoryThe Kastens Hotel Luisenhof offers an exceptional and professional five-star experience, according to guest reviews. The staff is friendly and welcoming with exceptional receptionists like Ben Sal or Said who go above and beyond to make guests comfortable. The rooms are dreamy and cozy with heavenly beds and exceptionally clean bathrooms. Some guests may find the breakfast a bit overpriced, but those who tried it found it simple yet delicious with excellent service from Marco, Simon, Bach, Nico. The fitness room is also great. The hotel is not without its faults with some guests receiving noisy rooms initially or being disappointed with the lack of inclusive sauna and fitness access, but overall the Kastens Hotel Luisenhof is an excellent hotel that lives up to its five-star rating.
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