Ghent51.03714600,
3.71182600,
Koningin Maria Hendrikaplein 9(Show on Map)
7.3
Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsHotel Castel receives substantial praise in various aspects, making it a favorable option for travelers visiting Ghent. The hotel’s exceptional location is one of its strongest features, conveniently situated opposite the Gent-Sint-Pieters train station. Guests appreciate the strategic positioning, which offers easy access to public transportation, supermarkets and numerous restaurants. Though it’s a bit far from Ghent’s city center, the surrounding transport options efficiently bridge this gap.
Breakfast at Hotel Castel generally garners positive feedback for its variety and quality. The ample, well-cared-for continental breakfast includes items like salami, cheese, bread, pastries and fruits with fresh fruit and omelets on request being particular highlights. While a few guests found the breakfast basic or overpriced, the overall sentiment is positive.
The in-house dining experience is highly praised, especially for its authentic Nepalese and Indian cuisine served at the on-site restaurant. Guests commend the delicious flavors and the accommodating nature of the restaurant staff, even near closing time. The bar’s good selection of Belgian beers adds to the dining experience similarly well-regarded by spice lovers and those enjoying complimentary gestures from the hospitable owner.
Hotel Castel’s rooms receive consistent approval for being spacious, clean and well-equipped with essentials like coffee, tea and small refrigerators. Family rooms are notably large and non-street-facing rooms offer a peaceful stay despite the central location. Although some reviews point out areas for improvement such as outdated bathrooms or occasional strange odors, the general cleanliness and comfort of the rooms remain a standout feature.
Cleanliness throughout the hotel is frequently highlighted with many guests noting the thorough and punctual housekeeping. The pristine condition of the rooms and bathrooms contributes to a positive overall impression, even though some minor cleanliness issues were occasionally mentioned.
The staff at Hotel Castel receive widespread acclaim for their friendliness and helpfulness with both staff and owners frequently noted for their welcoming and attentive nature. Multilingual abilities, particularly in English, added to the favorable experiences of many guests, though a few less enthusiastic interactions were noted.
The free Wi-Fi at Hotel Castel has mixed reviews. Many guests experience reliable and fast connections, while others report issues with unstable or slow reception, particularly on the top floors.
Hotel Castel shines in offering spacious and clean family accommodations, especially in their large family rooms that can comfortably host up to five people. However, families with very young children may find the non-stroller-friendly setup a drawback. Despite some inconveniences noted on the fourth-floor rooms, the large, clean family rooms are often highlighted positively.
Beds at Hotel Castel are regularly described as comfortable with good pillows contributing to a restful night’s sleep. While a few guests noted the need for mattress updates, the overall impression is that the beds provide satisfactory comfort.
Overall, Hotel Castel stands out for its prime location, friendly staff, spacious and clean rooms and commendable dining experiences, making it a well-regarded choice for travelers to Ghent. Show more
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Categories
Hotel near Nightlife Spots
Situated on Koningin Maria Hendrikaplein, Hotel Castel is located near the train station, providing access to Ghent's center and nightlife. The location allows for easy transportation to various entertainment venues.
Business Hotel
Offers standard hotel amenities and a convenient location. Provides a comfortable stay with access to Ghent's attractions. Suitable for short business trips.
Cheap Hotel
Hotel Castel is a budget-friendly hotel option with a convenient location. It offers simple accommodations suitable for travelers looking for affordability.
3-Star Hotel
This hotel is conveniently located near the train station. It offers comfortable rooms and easy access to public transportation, making it a practical choice for travelers arriving by train.
Family Friendly Hotel
Room Types
Comfort Twin RoomThis room includes a flat-screen TV, desk, seating area and tea-and-coffee-making facilities.
The bathroom comes with a shower, toilet and free toiletries.
Comfort Double RoomThis room includes a flat-screen TV, desk, seating area and tea-and-coffee-making facilities.
The bathroom comes with a shower, toilet and free toiletries.
Family Room with BathThe family room features a minibar, a tea and coffee maker, a balcony with city views as well as a private bathroom boasting a bath. The unit has 3 beds.
Family RoomProviding free toiletries, this family room includes a private bathroom with a bath and a hairdryer. The family room features parquet floors, a seating area with a flat-screen TV, a minibar, a tea and coffee maker, as well as a wardrobe. The unit offers 4 beds.
Guest Reviews
7.3
Good
Location
'Hotel Castel' boasts an exceptional location, particularly for guests traveling by train. The hotel is strategically positioned right opposite the Gent-Sint-Pieters train station, making it incredibly convenient for those arriving or departing by rail. This prime location makes it an ideal choice for business travelers and tourists alike, offering easy access to public transportation including trams and buses, which stop just steps from the hotel.
Despite being a bit far from Ghent's city center—about a 25-30 minute walk away—the hotel compensates with its proximity to various transport options that can whisk guests to the heart of the city in about 10-15 minutes. Numerous reviews highlight the practicality of this location for day trips and travel to other cities with excellent connections to other parts of Ghent and beyond.
Guests also appreciate the surrounding amenities, including nearby supermarkets and numerous restaurants. Overall, the location of 'Hotel Castel' is highly praised for its convenience, especially for those prioritizing ease of travel and accessibility to public transportation.
Breakfast
The breakfast experience at Hotel Castel has received a mix of reviews, but leans towards the positive. Many guests appreciated the variety and quality of the continental breakfast, noting that it included items such as tea, coffee, salami, cheese, bread, pastries, boiled and fried eggs and fruits. The breakfast was described as ample, neat, well-cared-for and delicious by several reviewers and the coffee often received specific praise.
Guests mentioned the breakfast buffet as being quite extensive and providing a good range of options, which is fully sufficient for most people’s needs. Some highlighted the service, appreciating the takeaway breakfast packs prepared for early travelers. The presence of fresh fruit and the preparation of omelets on request were particularly noted as good features. Generally, the breakfast was considered to be very good or great by multiple reviewers, reflecting a positive overall sentiment towards the offering.
However, there were some criticisms. A few guests found the breakfast to be basic or simple with limited choices in hot food and a lack of variety. Complaints about the cost were also common with some finding the price of 15 euros too expensive for what was offered. A few reviews indicated issues with freshness, variety and quality on specific visits.
In summary, while opinions vary, the breakfast at Hotel Castel seems to provide a generally satisfying experience with adequate options that most guests found enjoyable, albeit at a price point that some considered high for the offerings.
Dinner
Hotel Castel's dining experience garners high praise from its guests, predominantly highlighting the excellence of the evening meals available. The hotel includes an in-house restaurant that serves both authentic Nepalese and Indian cuisine known for its delicious flavors. Guests specifically commend the Nepalese dishes, describing them as very good and authentic, often enjoying a flavorful dinner on site. For those needing a late meal, the restaurant accommodates, even nearing closing time.
Additionally, the restaurant shares space with a bar that offers a good selection of Belgian beers at competitive prices, adding a local flair to the dining experience. The attached Indian-Nepalese restaurant also receives accolades for its amazing dishes, which particularly impress spice lovers. Some reviewers also note the owner’s hospitable gestures, such as offering complimentary beers, which enhanced their dining experience.
For those looking for variety, there are numerous other dining options in the vicinity as well. Nevertheless, the hotel's own restaurant, blending with the overall Asian influence, stands out as a highlight for many visitors, providing delightful and memorable meals during their stay.
Rooms
Hotel Castel has received consistently positive feedback about its rooms, making it a noteworthy option for travelers seeking comfort and convenience. Guests have praised the rooms for being spacious, clean and well-equipped with essential amenities such as coffee, tea, toiletries and even small refrigerators. Some rooms feature useful facilities like large desks and comfortable armchairs, along with good views of the station or square.
The family rooms are notably large and can comfortably accommodate multiple guests, making them a practical choice for families. Quietness is a significant advantage, especially for rooms not facing the street, which offer a peaceful stay despite the central location near a train station.
However, mixed reviews reveal some areas for improvement. While many found the rooms well-maintained, some noted issues with outdated bathrooms, insufficient air conditioning and occasional strange odors. A few reviewers mentioned malfunctioning appliances like fridges and broken shower facilities. Additionally, the layout of some rooms was deemed strange or impractical with a few instances of small or dimly lit spaces.
The attention to cleanliness is generally commendable, though there were remarks about superficial cleaning in some instances. The bedding and linens are well-regarded and the presence of window shutters adds to the comfort by allowing rooms to be completely darkened.
Overall, Hotel Castel offers good value with its large, comfortable and well-appointed rooms, though a few modern updates and minor repairs could enhance the guest experience further.
Beds
Hotel Castel boasts a variety of comfortable bed options praised by many guests. The consensus highlights soft mattresses and good pillows, providing a restful night's sleep. Guests frequently noted very comfortable beds with descriptions ranging from okay to extremely comfortable. Some beds were described as having good balance, while others mentioned the comfort of double beds. However, a few reviews mentioned that certain mattresses could use an update, citing issues like beds being a bit hard or soft and some were noted to be somewhat uncomfortable. The hotel's pillows received positive feedback, contributing to the overall comfort of the sleeping experience. Additionally, the cleanliness of bed linens was appreciated by guests.
Apart from the beds, the staff at Hotel Castel stands out for their friendliness and professionalism. Many guests highlighted the staff's courteous, friendly and helpful demeanor, creating a welcoming atmosphere throughout their stay. The professionalism of the reception staff was particularly noted, adding to the overall positive experience of staying at Hotel Castel.
Cleanliness
Hotel Castel in Ghent is consistently praised for its cleanliness. Guests repeatedly highlight the pristine condition of both the rooms and bathrooms, noting that everything from the beds to the overall property is very clean. Towels, soap and shampoo are provided, contributing to a well-maintained environment.
Reviews frequently describe the rooms as very clean, comfortable and well-equipped with numerous facilities. Many find the rooms not only clean but also fresh-smelling and warm. The hotel's housekeeping is often commended for being punctual and thorough, ensuring that guests find a spotless and well-organized space.
However, there are mentions that the cleanliness has room for improvement in certain aspects, particularly in terms of the bathroom's tidiness and the need for more meticulous cleaning efforts in some areas. Despite a few minor issues, the overall impression of Hotel Castel remains one of a clean, well-kept and comfortable accommodation, making it an ideal choice for travelers looking for a short stay in Ghent at a good price.
Staff
Visitors to Hotel Castel consistently praised the exceptionally friendly and helpful staff. Guests noted the welcoming nature of both the staff and the owners, frequently highlighting their kindness and attentiveness. The hotel appears to maintain a high level of professionalism with staff who are always ready to assist and respond quickly to requests and inquiries. The reception staff were mentioned as particularly supportive, informative and courteous throughout guests' stays. The presence of multilingual staff with some specifically noted for their excellent English, added to the favorable impression. While a couple of reviews mentioned less enthusiastic interactions, the overwhelming consensus is that Hotel Castel excels in delivering outstanding hospitality through its dedicated and personable team.
Wi-Fi
Hotel Castel's Wi-Fi received mixed reviews from guests. Many appreciated the reliable and seamless connection in certain areas with good quality and plenty of speed reported. However, others experienced difficulties, noting that the connection could be unstable or slow, particularly on the top floors where some experienced barely usable reception. Guests frequently mentioned needing to go to the lobby to get a better connection. While some had perfect experiences with both TV and Wi-Fi, others found the Wi-Fi problematic and in need of improvement. Overall, while there are positive aspects to the internet service, consistency and coverage could be better addressed.
Family
Hotel Castel offers a warmly familial and spacious stay for families, particularly in their well-regarded family rooms. Guests consistently praise the cleanliness and size of these rooms, accommodating up to five people comfortably. The large rooms and beds make it ideal for families, ensuring everyone has enough space, which is highlighted by multiple reviews noting the ample room for even larger family sizes.
However, the hotel does have its drawbacks. The building isn't stroller-friendly, which could be a concern for families with very young children. Additionally, some guests experienced inconveniences in the rooms located on the fourth floor, such as the electricity shutting off when the room is locked, leading to difficulties in maintaining heating during cold weather. The breakfast, while sufficient, is noted to be quite basic considering the price.
Overall, Hotel Castel shines in providing spacious and clean family accommodations with the added benefit of being able to comfortably host larger groups.
No, Hotel Castel doesn't have any pool.
No, a spa isn't available at Hotel Castel.
No, Hotel Castel doesn't allow dogs.
No, parking facilities aren't available at Hotel Castel.