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Summary of reviewsCharme Hotel Hancelot, situated in a peaceful residential area of Ghent, offers a balanced blend of convenience and tranquility. With easy access to the vibrant city center through a short walk or tram ride, guests find this location ideal for sightseeing while enjoying a quiet retreat. The strategic location, close to key attractions and offering convenient parking options, enhances the appeal.
The hotel’s breakfast often receives high praise with guests highlighting the extensive and delicious buffet featuring a variety of options from fresh fruits to savory items. Served in a charming and well-decorated dining area, the breakfast experience is boosted by friendly and attentive staff, making it a delightful start to the day.
Rooms at Charme Hotel Hancelot are frequently commended for their spaciousness and charming, antique decor. Despite some areas needing renovation, the unique and nostalgic atmosphere is appreciated by many. The cozy ambiance, characterized by features like parquet flooring and antique furniture, adds to the historical allure of the property.
While cleanliness generally receives positive remarks, there are occasional concerns about mold and dust. Maintenance issues such as creaky floors and outdated furnishings are noted, but the overall antique charm and comfortable beds contribute positively to guests' experiences.
The staff is often highlighted as a major asset with many reviews noting their friendliness, professionalism and helpfulness. Personalized service and warm welcomes from specific staff members add to the hotel's inviting atmosphere.
WiFi availability receives mixed reviews with some guests finding it reliable while others report inconsistent connectivity, especially on higher floors. The need for improved WiFi performance is noted by some visitors.
The hotel provides secure parking options, which are appreciated by guests, though prior reservation is recommended due to limited spaces. The nearby parking facilities also offer good alternatives.
Families find the hotel welcoming with cozy family rooms and a family-friendly atmosphere contributing to a pleasant stay. The hotel's location offers a quiet environment while being close to vibrant nightlife and dining options.
Business travelers appreciate the quiet and conducive atmosphere for work, though the hotel could benefit from updates to better support business needs. Despite some WiFi issues, the overall ambiance and friendly service make it a good choice for business stays.
Charme Hotel Hancelot with its vintage and antique charm, offers a unique boutique hotel experience. Its ornate decorations and historic atmosphere provide a nostalgic vibe that transports guests back in time, making it a memorable stay for those who appreciate its distinctive character. Show more
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Categories
Boutique-style Hotel
Once home to a wealthy Baron in Ghent, this 18th-century townhouse has been beautifully restored, showcasing its original period decor. High ceilings, chandeliers, and ornate fireplaces add to its charm. The comfortable and spacious bedrooms offer a romantic and elegant experience.
Hotel near Nightlife Spots
Located on Vijfwindgatenstraat, this hotel is in a central part of Ghent, providing access to the nightlife around Vrijdagmarkt and other nearby lively squares and streets.
Hotel with Parking
This hotel offers private parking on site for a nightly fee, but availability is limited and requires reservation. Parking is also available close by, providing an alternative if the on-site option is full.
Cheap Hotel
Charme Hotel Hancelot is a charming hotel that provides a balance of affordability and comfort. It is suitable for travelers seeking a pleasant stay without exceeding their budget.
Small Hotel
Occupying a 19th-century nobleman's residence, this hotel is located in a quiet area of Ghent city center. It features high ceilings, wooden floors, and antique furnishings, offering a lavish and charming environment.
Family Friendly Hotel
Business Hotel
Room Types
Comfort Double RoomThis room features a seating area and flat-screen TV.
Please note that the room is located on the 3rd floor and that there is no elevator in this monumental building.
Please note that this room does not accommodate extra beds.
Deluxe Double RoomThis spacious room has high ceilings.
Please note that the room is located on the 2nd floor and that there is no elevator in this monumental building.
Superior Double RoomThis spacious bedroom includes a seating area with a flat-screen TV and a luxurious bathroom.
Guest Reviews
7.8
Good
Location
Nestled in a peaceful residential area, Charme Hotel Hancelot boasts a fantastic location that perfectly balances convenience and tranquility. Just a short 10-20 minute stroll or a brief tram ride, guests can easily access the vibrant city center of Ghent. The hotel’s proximity to tram and bus stops ensures effortless connectivity to all of the city's main attractions and historic sites. This strategic location situates the hotel close enough to enjoy the bustling city life while being far enough to provide a quiet retreat from the urban hustle.
Whether attending a show at the nearby Capitol or exploring Ghent's charming old town, visitors will find the surroundings incredibly walkable and well-connected. For those driving, accessible and convenient parking options add to the ease of stay. The hotel also benefits from a serene setting on a quiet street, offering guests a restful night's sleep without sacrificing proximity to the lively tourist spots.
Ideal for discovering the enchanting city of Ghent, Charme Hotel Hancelot’s prime location combined with its historical charm makes it an excellent base for both leisure and sightseeing.
Breakfast
Charme Hotel Hancelot in Ghent consistently receives high praise for its breakfast offerings. Guests frequently describe the breakfast as excellent, very extensive and delicious. The buffet is noted for its variety, offering a wide range of options from sweet to savory items, ensuring that every palate is catered to. Fresh fruits, real eggs and delicious coffee are among the highlights. The breakfast is also often mentioned as being hearty and abundant, satisfying guests' morning appetites thoroughly.
The breakfast experience is enhanced by the pleasant ambiance of the dining area, often described as beautifully laid out and maintaining the charming decor of the historic hotel. Guests appreciate the well-organized and well-presented breakfast spread with many noting it as one of the best they've experienced.
Service at breakfast also garners positive remarks with friendly and helpful staff contributing to the overall enjoyable experience. Despite occasional minor issues such as a slightly defective coffee maker or the occasional shortage of specific items like scrambled eggs and bacon, guests overwhelmingly recommend the breakfast at Charme Hotel Hancelot for its quality, variety and delightful setting.
Rooms
Charme Hotel Hancelot features an array of rooms that are frequently praised for their spaciousness and charming decor. Guests often highlight the large size of the rooms with some mentioning specific types such as attic rooms, which have a unique charm. Many reviewers also mention that the rooms are clean and furnished with antique, characterful furniture, adding to the hotel's nostalgic and historical atmosphere.
The bathrooms, like the rooms, are generally spacious and well-received by guests. Some of the rooms offer a romantic and cozy ambiance, further enhanced by features like parquet flooring and antique decorations. Despite the overall positive feedback, some reviews note that certain rooms are outdated and in need of renovation. Issues such as moisture stains, crumbling ceilings and malfunctioning fixtures have been mentioned. Additionally, some rooms can be noisy due to the old wooden floors, which tend to creak.
Guests appreciate the hotel's unique and antique style, which is consistent throughout the property from the lobby to the rooms. This antique charm, however, comes with some drawbacks, such as a lack of modern amenities and the need for occasional maintenance. The absence of an elevator is a significant inconvenience for rooms located on higher floors, particularly for elderly guests.
Breakfast at the hotel is highly praised, often described as delicious and extensive, served in beautiful settings. The hotel's proximity to the city center also adds to its appeal.
Overall, Charme Hotel Hancelot offers a blend of spacious, charming rooms with a historical touch, though some areas could benefit from updating and maintenance. The unique atmosphere and comfortable beds contribute positively to the guest experience, making it a memorable stay for those who appreciate its antique allure.
Beds
Charm Hotel Hancelot's beds receive mixed reviews with the majority leaning towards positive feedback. Many guests found the beds to be comfortable, characterized by good mattresses and very comfortable bedding. The beds are often described as large with some noting a lovely or great size. The bedding also received praise for being freshly laundered, warm, cozy and snug.
However, there are some negative mentions about the beds. A few guests found the mattresses either too soft or too hard and some noted issues such as the bed feeling old, sagging or having noticeable springs. There were also comments about the lack of sufficient blankets and uncomfortable cushions. Despite these drawbacks, the overall impression of the bed and bedding was largely favorable with many guests indicating that they slept well and enjoyed the comfort provided.
Cleanliness
Charme Hotel Hancelot offers a blend of antique charm and modern amenities, but guest reviews indicate a mixed experience regarding the cleanliness and maintenance of the property. While many visitors found their rooms to be clean with fresh towels and clean sheets provided regularly, there are consistent mentions of areas that need improvement.
Numerous guests highlighted the hotel's cleanliness, noting that the rooms and bathrooms were tidy and well-maintained. The hotel itself, despite its age, retains a stylish and cozy atmosphere that many found appealing. Clean public spaces and well-kept gardens also contributed to positive experiences for some visitors.
However, there were significant concerns raised about certain aspects. Many reviews pointed out instances of mold, dust and unpleasant odors in the rooms and bathrooms. Issues such as moldy grout in showers, dusty corners and unpleasant smells from drainage were commonly noted. The outdated condition of rooms and bathrooms, creaky floors and missing or broken furniture added to the overall impression of neglect in some areas.
Moreover, the garden area was frequently mentioned as being poorly maintained with dirty seating furniture and withered plants, which detracted from the hotel's overall charm. The lack of air conditioning and the presence of mosquitoes were additional discomforts noted by guests during their stay.
In summary, while Charme Hotel Hancelot has its aesthetically pleasing and clean aspects, there is a clear need for enhanced maintenance and thorough cleaning to address the various issues highlighted by guests. This blend of positive and negative feedback offers a candid glimpse into the dual nature of the experience awaiting future visitors.
Staff
Charme Hotel Hancelot has received consistently positive feedback regarding its staff. Guest reviews highlight the staff's several outstanding qualities, emphasizing their friendliness, helpfulness and professionalism. Numerous comments show that team members are not only accommodating and polite but also go above and beyond to ensure a pleasant stay for all guests. The front desk, managed by efficient and friendly receptionists, has been particularly praised for providing a warm and informative welcome. Guests appreciate the staff's attentiveness and willingness to assist with various needs, from check-in procedures to providing local information. Specific mentions of individuals like Almira, Gilles and Amber spotlight the personalized care and unobtrusive assistance that enhance the hotel's inviting atmosphere. Overall, the staff at Charme Hotel Hancelot is described as superb, making a significant contribution to the positive and welcoming environment of the hotel.
Wi-Fi
Charme Hotel Hancelot generally offers complimentary WiFi, but the experience seems to vary among guests. Some visitors found the WiFi to be reliable and good, describing it as perfect in certain instances. However, there were reports of inconsistent and weak connectivity with mentions of frequent outages and drops in connection. Specifically, the WiFi seemed to struggle to reach the third floor effectively and there were instances where the signal was described as nonexistent or poor. While some guests had a satisfactory experience with the internet, others found it disappointing due to its erratic nature and numerous interruptions. Overall, while the WiFi is available, its performance may not meet the expectations of all guests.
Parking
Charme Hotel Hancelot offers a range of parking options that guests find generally satisfactory, especially for those who secure their spots in advance. The hotel provides secure indoor parking with many guests recommending booking it beforehand due to its limited availability. While some reviews highlight a convenient adjacent parking lot and a nearby secure garage, others note the additional €15 fee for the hotel's parking facilities.
The experience is mostly positive with secure and well-organized parking being a common highlight. Some guests appreciated the nearby Sintpieters parking garage for its reasonable rates and others found street parking for extended periods at a lower cost. However, a few found the parking situation challenging and complicated with limited spaces and occasional difficulties in finding available spots. Overall, securing a parking space in advance appears crucial for a smooth experience at Charme Hotel Hancelot.
Family
Charme Hotel Hancelot offers a delightful experience for families traveling with children. Guests frequently highlight the family-friendly atmosphere, praising the cozy and charming ambiance that makes for a safe and enjoyable stay. The hotel’s lovely interior and family-oriented breakfast add to the welcoming environment. Families can take advantage of the spacious family rooms that comfortably accommodate everyone. The staff receives commendation for being pleasant and helpful, contributing to the overall family-friendly vibe. Whether for a quick family getaway or a special occasion like a wedding, Charme Hotel Hancelot proves to be an ideal choice for families.
Nightlife
Charme Hotel Hancelot is ideally situated in a very quiet neighborhood, providing guests with a calm and undisturbed environment for sleeping. Despite the serene surroundings, the vibrant nightlife, including a variety of restaurants, breweries and cafes, is just a short walk away from the hotel's central location. This balance makes it an excellent choice for those looking to enjoy both a restful stay and the lively atmosphere of the main square.
Business
Charme Hotel Hancelot, located in a tranquil area, garners positive feedback from business travelers, who frequently highlight its quiet and conducive atmosphere for work. The hotel offers dedicated business rooms and conference facilities, making it an excellent choice for business stays, working trips and meetings.
Guests appreciate the friendly and accommodating staff, who contribute to an inviting environment for those traveling on business. The hotel's calm ambiance further supports productive work sessions.
However, the facility does have some areas that require attention. Guests have noted that the hotel appears a bit dated and needs maintenance with some fixtures in need of updating to better suit business needs.
While the hotel is highly recommended for business trips and meetings, there have been comments regarding the WiFi connectivity issues, which may pose challenges for digital tasks. Additionally, there is no overnight reception and guests have had to unplug lamps to connect their computers or phones.
In summary, Charme Hotel Hancelot is a popular choice among business travelers for its peaceful setting and friendly service, although some updates and maintenance could enhance the experience further.
Boutique-Style
Nestled within an ornate, antique building, Charme Hotel Hancelot offers a nostalgic and charming experience for its guests. This boutique-style hotel with its vintage and historic atmosphere, exudes an old-world charm that transports visitors back in time. The hotel boasts beautiful decorations, stylish retro decor and decorative antique furniture that enhance its classic and antique appearance.
This unique small hotel, often described as an authentic and cozy place, features a character-rich ambiance that is both pleasant and delightful. Guests particularly appreciate the beautiful and spacious rooms, the atmospheric breakfast lounge with its old "baronish" style and the charming attic rooms. The lovely entrance and the historically rich reception hall add to the hotel's grand, nostalgic vibe.
Charme Hotel Hancelot is not for those who prefer contemporary sleekness; rather, it appeals to those who love vintage charm and historical decor. Stepping inside feels like a step back in time with the hotel's ornate and antique elements creating a unique and serene haven in the heart of the city. The beautiful ambiance, combined with the hotel's central location, makes it a perfect retreat for travelers seeking an exceptional, historic residence.
No, Charme Hotel Hancelot doesn't have any pool.
No, a spa isn't available at Charme Hotel Hancelot.
No, Charme Hotel Hancelot doesn't allow dogs.
Yes, parking facilities are available at Charme Hotel Hancelot.