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Summary of reviewsHotel Azkue enjoys a picturesque setting in the Spanish Basque Country, providing both tranquility and convenient access to nearby towns like Zarautz and Getaria. Nestled amidst nature and surrounded by txacoli vineyards, it offers a serene and beautiful retreat with stunning balcony views and easy parking. Guests greatly appreciate its strategic location for exploring the Guipúzcoa region, merging mountain air with coastal proximity.
The breakfast experience at Hotel Azkue is well-regarded, featuring tasty, natural products and generous portions, all enhanced by pleasant sea views. While feedback is overwhelmingly positive, considering the value and variety, some guests found it somewhat limited. Dinner at the hotel's on-site restaurant is also highly praised for its delicious, well-presented food, generous portions and reasonable pricing. The authenticity of the homemade quality adds to the charm with special provisions available for events and guests’ needs.
Room reviews highlight cleanliness and spaciousness, creating a comfortable and cozy ambiance. Although some furniture and facilities show signs of aging, guests appreciate the quiet and tidy environment. The overall atmosphere benefits from the fine views from certain rooms and renovations could enhance guest satisfaction even further.
Cleanliness is a strong point for Hotel Azkue with frequent mentions of well-maintained rooms and a tidy, calm atmosphere. Although minor issues like stains and unwashed items were noted, the general sentiment emphasizes high standards of cleanliness and comfort.
The staff is frequently praised for their exceptional hospitality, friendliness and attentiveness. Personal touches and the family-owned nature of the hotel contribute to a welcoming and memorable experience. Named individuals like Julia, Itziar, Lourdes, Xabier and his wife receive specific commendations for their superior service.
Convenient and ample parking is a highlight with easy access and plentiful spaces directly near the hotel, adding to its overall accessibility. Although beds receive mixed reviews with some guests finding them uncomfortable, the quiet surroundings contribute positively to sleep quality.
Hotel Azkue proves to be a family-friendly destination with a homely atmosphere, making it ideal for creating cherished memories. The personalized service and decor ensure guests feel right at home, enjoying a pleasant and comfortable stay. Show more
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Categories
Hotel near Vineyards
Family Friendly Hotel
Hotel with Parking
Cheap Hotel
Accessible Hotel
Small Hotel
Room Types
Single RoomProviding free toiletries, this single room includes a private bathroom with a shower and a hairdryer. The single room comes with a flat-screen TV, a wardrobe, parquet floors, as well as heating. The unit offers 1 bed.
Double or Twin RoomProviding free toiletries, this twin/double room includes a private bathroom with a shower and a hairdryer. Featuring a balcony, this twin/double room also provides a wardrobe, parquet floors and a flat-screen TV.
Guest Reviews
8.2
Very Good
Location
Nestled in the picturesque mountains of the Spanish Basque Country, Hotel Azkue offers an idyllic escape, away from the hustle and bustle yet conveniently close to key destinations like Zarautz and Getaria. Guests rave about its strategic location perfect for exploring the Guipúzcoa region with easy access to several nearby towns and major highways. The hotel stands out for its tranquil, peaceful environment, surrounded by nature, making it an ideal place for relaxation and a peaceful retreat.
The setting of the hotel is both beautiful and serene, enhanced by stunning views from the balcony and the enchanting atmosphere of the countryside. Despite being somewhat distant from city centers, its position amidst txacoli vineyards and within a short drive to Zarautz makes it highly appreciated by visitors looking for a mix of mountain air and coastal proximity. Easy and convenient parking is also frequently highlighted, adding to the hotel's overall accessibility.
Hotel Azkue's location not only offers natural beauty but also a practical base for those wanting to venture around the Basque Coast. With the central position and calming surroundings, it becomes a top choice for travelers seeking both relaxation and exploration.
Breakfast
Hotel Azkue offers a breakfast experience that has garnered a range of positive feedback from guests. Many visitors appreciate the tastiness and quality, often describing it as very delicious and complete. Several reviewers highlight the generous and hearty nature of the breakfast, mentioning its ample portions and the value for money it offers. Notably, the breakfast includes natural products, which adds to its appeal.
The breakfast setting also receives commendations with guests enjoying pleasant views of the sea while dining. The varied and plentiful spread often leaves a strong impression, contributing to a satisfying start to the day. Some guests found the breakfast to be simple yet excellent, noting its consistency in meeting expectations for a standard hotel breakfast.
Despite the overwhelmingly positive reviews, there are a few remarks about the breakfast being somewhat fair or meager with limited choices for some guests. However, the overall sentiment tilts favorably with descriptions of the breakfast ranging from very good to spectacular, making Hotel Azkue's breakfast experience well-regarded among travelers.
Dinner
Hotel Azkue offers a noteworthy dining experience, particularly praised by guests for its delicious and well-presented food. The hotel restaurant serves both dinner and breakfast with many guests describing these meals as very tasty and perfect. Notable aspects include good quality food, generous portions and reasonable pricing. Even when the restaurant was closed, the owner showed exceptional hospitality by offering dinner to guests.
The on-site restaurant is consistently described as very good with mentions of delicious grilled fish and various combined dishes that guests found delicious. Visitors appreciated the authenticity of the hotel's interior and the homemade quality of the food. Some reviews highlighted the excellent value for money when dining at the restaurant.
Despite one negative review citing an expensive and unsatisfactory dinner, the overall sentiment remains positive. Guests consistently commend the very good food, attentive staff and the provision of meals at fair prices. Notably, the hotel even catered to guests' needs for special occasions, such as providing picnic provisions for events like the Tour de France.
Rooms
Hotel Azkue offers a mix of experiences when it comes to its rooms with cleanliness being a standout feature repeatedly mentioned by guests. The rooms are generally described as spacious, well taken care of and clean, which contributes to a comfortable and cozy atmosphere. Many rooms also feature balconies or terraces, providing pleasant views that enhance the overall experience.
However, the age of the facilities is evident with several reviews pointing out dated furniture and walls in need of painting. Some rooms are reportedly in need of renovation and issues such as heating or air conditioning have been noted with rooms sometimes being uncomfortably hot or cold.
Despite these points, the rooms are described as quiet, tidy and sufficient for a comfortable stay. The overall ambiance aims at coziness and when combined with the fine views from certain rooms, it creates a relatively pleasant environment. Although some refurbishments could greatly improve the stay, the spacious and very clean rooms provide a solid foundation for a satisfactory hotel experience.
Beds
Hotel Azkue offers a mixed experience when it comes to bed comfort. Many guests found the beds and mattresses to be quite comfortable, praising the overall comfort and quality of sleep for short stays. However, there are notable concerns with some describing the beds as uncomfortable with issues like firmness, old and sunken mattresses and even cramped sizes. The bedding is typically considered firm and some guests highlighted the discomfort of both the bed and pillows. The quiet location of the hotel contributes positively to the sleeping experience, but improvements in bed quality could enhance guest satisfaction.
Cleanliness
Hotel Azkue maintains a reputation for cleanliness with numerous guests noting that everything was clean, including the rooms which were consistently well taken care of. Visitors frequently mentioned spacious and clean accommodations that were well-arranged and boasted comfort. The atmosphere was cozy, sheltered from noise and inviting, contributing to an overall sense of calm.
One of the highlights was the attentive staff and delicious homemade food served in a completely familiar environment. Despite occasional remarks about the need for extra attention to details like towels and sheets, the general consensus emphasizes a high standard of cleanliness and tidiness throughout the hotel.
While most experiences were positive, some guests pointed out minor issues such as bumps and stains on the room walls and an unwashed glass in the bathroom. However, these did not overshadow the overall appreciation for the cleanliness and comfort provided by Hotel Azkue.
Staff
Hotel Azkue's staff consistently receives high praise for their exceptional hospitality and friendliness. Reviewers frequently highlight the kindness and attentiveness of the team, noting that the reception is both warm and welcoming. The staff’s helpfulness and friendliness are emphasized repeatedly with numerous mentions of their politeness and professionalism.
Guests appreciate the personal touch provided by the employees, who often feel like they have a personal investment in the guests' experience and the local community. Specific staff members, including Julia, Itziar and Lourdes, receive commendations for their super friendly demeanor and excellent service with mentions of Xabier and his wife being particularly endearing and helpful.
The overall treatment by the staff, characterized by close, human interaction and excellent attention to detail, garners high ratings from visitors. The staff's availability and dedication to providing a comfortable stay are noted across many reviews, contributing to a strong sense of satisfaction among guests. The family-owned nature of the hotel adds a layer of charm and intimacy to the service, making it a memorable experience for those who stay.
Parking
Hotel Azkue offers convenient and ample parking options for guests. Many reviews highlight the free parking and the ease of finding a spot near the hotel. There is parking available directly on the highway, which not only provides convenience but also a pleasant view from the rooms. Despite its proximity to a busy road, guests note there are no issues with noise or traffic. The hotel features its own designated parking area and additional advice is provided for parking in nearby towns. Overall, parking at Hotel Azkue is straightforward with plenty of available spaces and good service.
Family
Hotel Azkue is a quiet, child-friendly destination perfect for family stays. Guests consistently highlight its welcoming family atmosphere and homely feel, making it an ideal spot for creating lasting memories with loved ones. Owned and operated by a friendly family, the hotel exudes a personalized touch in both service and decor. Safe to say, visitors feel right at home, enjoying good service and a very familiar ambiance. Whether spending the night with family or in-laws, Hotel Azkue ensures an enjoyable and comfortable experience for all.
Accessible
Hotel Azkue boasts an accessible location, making it an excellent base for exploration. The hotel is easily reachable by car and connected well through main roads, ensuring guests can access the surrounding mountains and valleys with ease. Parking proves to be convenient with ample space right outside the hotel and in the nearby areas. Guests will find parking to be straightforward and relatively easy. An elevator is available, although it should be noted that the property has a significant number of stairs. Overall, the hotel offers good accessibility features to its guests.
No, Hotel Azkue doesn't have any pool.
No, a spa isn't available at Hotel Azkue.
No, Hotel Azkue doesn't allow dogs.
Yes, parking facilities are available at Hotel Azkue.