Exe Getafe

Getafe 40.31679600, -3.74153600 , Chamberlain, 1 (Show on Map)
8.5
Very Good


Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests 1 room, 2 guests
Info
Summary of reviewsExe Getafe is a popular choice among travelers for its strategic location, well-appointed rooms and excellent service, making it a versatile option for various types of stays, whether for leisure, business or family trips.

The hotel's location is frequently praised for its convenience, lying close to major highways and offering easy access to Madrid and surroundings, alongside plentiful dining options nearby. Guests find the neighborhood to be peaceful, safe and clean, adding to the overall appeal. Although some find the distance from the city center and train station to be slightly inconvenient, those with cars appreciate the ample and secure parking facilities.

Breakfast at Exe Getafe is generally well-received, known for its variety and quality and providing options such as a hearty buffet and gluten-free selections. While there are occasional criticisms regarding the consistency and availability of certain items, most guests find it delicious and satisfying. Dinner services, however, draw mixed reviews with limited availability and quality issues noted by many guests.

The rooms are described as spacious, clean and comfortable, featuring modern amenities and large, cozy beds. Although a few mention dated furniture and noise disturbances, the overall standard of cleanliness and service is high. The hotel's housekeeping staff receive commendations for their efficiency and attention to detail, ensuring well-maintained facilities.

The staff at Exe Getafe are often highlighted as a significant asset, recognized for their friendliness, attentiveness and professionalism, which enhances the guest experience. However, some isolated issues with staff availability, especially on weekends, are noted.

Family travelers find Exe Getafe accommodating with family-friendly rooms and amenities and a welcoming atmosphere. The location's tranquility and the benefits like free breakfast for children under six add to its appeal for families.

In terms of Wi-Fi, experiences are mixed with a number of guests facing connectivity issues, although some report satisfactory service. Despite these occasional setbacks, the hotel's parking facilities are universally praised, offering ample, secure and convenient parking options.

Opposing the overwhelmingly positive feedback, some guests feel the hotel falls short of its four-star rating, citing areas like room maintenance, limited amenities and dated facilities. Yet, for business travelers, the hotel's spacious rooms with large desks and other work-friendly amenities make for a comfortable stay.

In summary, Exe Getafe is well-regarded for its convenient location, high standard of cleanliness and exceptional service, making it a suitable choice for travelers seeking comfort and reliability near Madrid, despite minor areas needing improvement.
Show more
Categories
Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Business Hotel

Hotel with Parking

Accessible Hotel

4-Star Hotel

Room Types
Standard Triple Room Bright, exterior-facing rooms with air conditioning, free Wi-Fi, satellite TV, a minibar, a safe and a private bathroom.

Junior Suite Spacious suite with a small seating area with a sofa bed, air conditioning, free Wi-Fi, satellite TV, a minibar, a safe and a private bathroom. We offer the option of a double bed or two beds upon availability.

Double or Twin Room Offering free toiletries, this twin/double room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned twin/double room offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a wardrobe as well as city views.

King Suite with Spa Bath This suite offers a hot tub. This spacious suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a wardrobe as well as garden views. The unit offers 2 beds.

Guest Reviews
8.5
Very Good
Location
The Exe Getafe hotel boasts a notably convenient location that guests have found appealing for various reasons. Strategically located next to major highways and offering easy access in all directions, it allows for a seamless transit experience for those visiting Madrid or its surrounding areas. The hotel is situated in a peaceful, quiet neighborhood, which guests appreciate for its safe and clean environment.

Many reviews highlight the hotel's proximity to various dining options, including McDonald's, Burger King and an Asian restaurant, as well as nearby supermarkets and shops. For those traveling with families, the hotel is in a favorable spot, being just a short drive from attractions like the Warner Bros. Park and the Nassica shopping center.

Although some guests mentioned the distance from the city center and the train station—about a 20-minute walk—those with cars found the location to be ideal, especially with ample parking facilities available onsite. Public transportation is accessible with Getafe Central station offering quick and inexpensive train rides into Madrid.

Overall, the Exe Getafe is well-regarded for its excellent reception service, clean and comfortable rooms and tranquil atmosphere, making it a suitable choice for travelers looking to explore Madrid and its vicinity without the hassle of city traffic.

Breakfast
The breakfast at Exe Getafe receives a mixed but largely positive reception from its guests. Many reviews highlight the variety and quality of the buffet breakfast, complimenting its completeness and the ample choice available, including gluten-free options. Some guests described it as very delicious and one of the best they've seen in hotels, noting the balanced quality-price ratio and hearty offerings. The food service is praised as excellent with special mentions for the breakfast being particularly rich and plentiful.

However, a few reviewers found the breakfast experience less satisfactory, mentioning a lack of vegetable options and noting instances where certain items weren't replenished in a timely manner. Additionally, the cost of breakfast was considered high by some, although they still acknowledged the quality of the food. Issues such as noise on Sundays and strict seating policies also detracted from the experience for some guests.

Despite these minor drawbacks, most guests seemed satisfied with the breakfast, appreciating the wide variety, the freshness of the offerings and the accommodating schedule. The breakfast room itself was described as nice and clean, contributing positively to the overall guest experience. Overall, while there are areas for improvement, the breakfast at Exe Getafe is largely considered enjoyable and substantial.

Dinner
While 'Exe Getafe' hotel receives high praise for its breakfast offerings, guests express a mixed experience regarding dinner services. The breakfast buffet is described as excellent, abundant and even caters to kids under six for free. The service by staff, particularly Sara in the restaurant, is highlighted as cheerful and pleasant.

However, many guests were disappointed with the limited availability and quality of dinner options. There were multiple instances where the restaurant and cafeteria were closed, especially during weekends, making it difficult for guests to have dinner on-site. Those who arrived late appreciated the possibility of ordering dinner, but the lack of service on certain days and the absence of room service were notable downsides.

The bar service also faced criticism for its restricted hours, not opening until 8.00pm and often being closed on weekends. Nearby dining alternatives, such as an excellent Chinese restaurant, were often recommended by guests due to the limited options at the hotel. Overall, while breakfast at 'Exe Getafe' is a highlight, dinner services appear to need significant improvements to meet guest expectations.

Rooms
Exe Getafe boasts a reputation for providing spacious, clean and comfortable rooms that frequently exceed guest expectations. The rooms offer ample space, well-maintained modern amenities and a bright atmosphere that enhances the overall experience. Key features appreciated by guests include large, comfortable beds, cleanliness and practical details like toiletries and a mini fridge. The bathrooms are also notably spacious and equipped with modern fixtures, contributing further to guest comfort.

Free parking and proximity to central Madrid add convenience, making it a favorable choice for both leisure and work-related stays. Despite a few mentions of dated furniture and occasional noise disturbances, the hotel manages to maintain a high standard of cleanliness and service. In particular, the friendliness of the staff and thoughtful touches such as welcome details and early check-ins further elevate the guest experience.

Overall, Exe Getafe delivers a comfortable and quiet stay with well-equipped, spacious rooms that cater well to various needs, from family suites to business travel accommodations. The consistency in room quality, coupled with the cleanliness and modern amenities, make it a commendable choice for travelers looking for a reliable and pleasant stay near Madrid.

Beds
At Exe Getafe, the beds have received mixed reviews from guests. On the positive side, many found the beds to be very comfortable, highlighting the exceptional comfort of both the beds and pillows. Several guests appreciated the spaciousness and size of the beds with some noting the availability of super comfortable king-size beds and large double beds. The presence of soft pillows and a good quality mattress were frequently mentioned as adding to a restful sleep experience. Guests also pointed out the cleanliness and overall comfort of the bedding.

However, not all feedback was favorable. Some guests experienced discomfort with the sofa beds and double beds which were occasionally described as small or hard. There were reports of mattresses being worn out, sinking in the middle and making noise. A few guests felt that the pillows were too flat and others noted that the beds moved due to the wheels. Issues such as beds being pushed together instead of providing a proper double bed and mattresses that needed replacing were also highlighted as areas needing improvement.

Overall, while many guests had a very comfortable stay, there are areas that could benefit from some upgrades and attention.

Cleanliness
Exe Getafe presents a predominantly positive impression when it comes to cleanliness with numerous guests applauding its high standards. Many reviews highlight the hotel's rooms as clean, spacious and comfortable, adding that the facilities are well-maintained and emit a pleasant scent. Exceptional cleanliness and detailed attention to hygiene appear to be notable strengths, often described as impeccable and spotlessly clean. Guests frequently mention the cleanliness of essential amenities like bathrooms, towels and sheets, all contributing to a cozy and comfortable stay.

The housekeeping staff receive praise for their friendliness and efficiency, ensuring that rooms are left in good condition daily. The modern and renewed features in some rooms also add to the overall clean and fresh ambiance of the hotel. Several reviews emphasize that the hotel maintains an excellent balance of comfort and cleanliness, making the environment welcoming and pleasant for its guests.

However, a few reviews do point out occasional lapses in cleanliness, mentioning areas like stained sofas, mold in bathroom ceilings and insufficient housekeeping in certain rooms. Some specific complaints about maintenance issues, such as bathtub plugs and sink drains, add minor blemishes to an otherwise stellar reputation.

In summary, while Exe Getafe is overwhelmingly recognized for its high standards of cleanliness and comfort with an attentive and efficient housekeeping team, there are occasional lapses that future guests might want to be aware of.

Staff
The staff at Exe Getafe receive overwhelmingly positive praise from guests. Described as super friendly, kind, attentive and professional, the employees ensure a welcoming and pleasant experience for visitors. Special mentions highlight their helpfulness and willingness to assist with any needs, projecting a high level of customer service. The reception staff, including individuals like Andrei and Maribel, are frequently noted for their exceptional service and efficiency. Some reviews mention issues with the availability of staff on weekends and isolated instances of inattentiveness, but the overall feedback suggests that the hospitality at Exe Getafe greatly enhances the hotel experience. Additionally, the hotel's cleanliness and comfort are consistently highlighted alongside the excellent service provided by the staff.

Wi-Fi
Guests at Exe Getafe have varied experiences with the hotel's Wi-Fi. While the wireless is free, a number of visitors reported issues with weak, slow or unstable connections, particularly on higher floors. Some guests found the internet to be not working at all or unavailable at certain times, which made tasks like accessing TV applications difficult. However, there are also positive remarks highlighting that the Wi-Fi worked perfectly for some with some describing it as good quality or very good. Although the wi-fi service has been inconsistent for many, it seems to provide decent connectivity when functioning optimally.

Parking
The overwhelmingly positive feedback about parking at Exe Getafe is hard to miss. Guests frequently praised the ample and free parking options available, both covered and outdoor. Many noted the convenience of having easily accessible parking spaces that are also safe. The parking is not only abundant but also supervised, ensuring peace of mind for travelers. Additionally, the hotel's location in a peaceful area adds to the overall experience, making it an ideal spot for those looking to enjoy a weekend in Madrid without the hassle of parking issues.

Easy access from the Toledo highway and clear directions make finding the hotel a breeze. Guests mentioned the comfort of knowing that parking is always available, whether on-site or nearby. Although a few reviews pointed out occasional limitations in parking space, the general consensus remains positive, highlighting the ample and convenient parking facilities. All in all, Exe Getafe ensures that parking is hassle-free and straightforward, allowing guests to focus on enjoying their stay.

Family
Exe Getafe stands out as an excellent choice for families seeking a comfortable stay. The hotel offers a plethora of family-friendly amenities and an inviting children-friendly atmosphere, making it an appealing option for travelers with kids. Guests particularly appreciate the suite and family rooms, designed to accommodate the needs of larger families comfortably. These rooms are spacious, clean and well-suited for family stays, although some visitors noted that extra beds could have been more comfortable.

The quiet location of the hotel adds to its appeal, providing a peaceful environment ideal for both relaxation and work. Families frequently find themselves returning to this hotel due to its welcoming environment and the overall feeling of comfort and safety. Free breakfast for children under six adds an extra layer of convenience for families with young kids.

For families exploring Madrid, Exe Getafe offers a practical, welcoming base, ensuring a pleasant and enjoyable stay.

4 Star
Exe Getafe, once granted the prestige of a four-star rating, seems to have fallen short of maintaining the standards expected of such an accolade. Guests frequently note the subpar cleanliness, from smudged bathtubs to generally poor upkeep, which is surprising for a hotel of its category. Basic amenities like bar and restaurant services are unavailable on weekends and the rooms, featuring small double beds and dated facilities, do little to uphold the four-star promise.

The breakfast offerings are often described as below expectations with insufficient variety, particularly lacking specialty breads. Additionally, there's notable criticism about the absence of room service and an unusable minibar, diminishing the anticipated luxury experience. Maintenance issues are glaring with reports highlighting everything from broken sinks and dusty smells to worn furnishings and even structural damage within suites.

Despite its four-star label, many visitors feel the hotel delivers more of a three-star experience, citing a significant discrepancy between the price and the quality received. While it's acknowledged that the establishment once held a good reputation, the current state leaves much to be desired, marking a need for serious improvements to recapture the essence of its former glory.

Business
Exe Getafe proves to be a suitable destination for business travelers, offering a range of amenities tailored to work-related needs. The rooms are notably spacious with large desks that accommodate work comfortably and the presence of ample storage enhances the convenience for an extended stay. The hotel’s location is advantageous as it is close to transportation and parking areas, facilitating ease of commute.

The hotel stands out as a typical business hotel and ensures a quiet environment conducive for work. Furthermore, business amenities are well-presented, making it an ideal venue for business stays and trips. It provides good value for business travel, supported by reasonable pricing for services such as room service.

Cleanliness and friendly service are consistently highlighted, along with the provision of adequate breakfast adapted to the current circumstances. With its large TV and financially reasonable room service, the hotel's offerings are rounded out to support a productive stay. Exe Getafe comes across as an excellent choice for those on business travel, providing the reliable and business-friendly environment expected from a chain hotel.

Accessible
Exe Getafe is commendable for its accessibility features, catering to guests with various needs. The hotel provides accessible rooms and bathrooms, designed to accommodate people with disabilities and elderly guests. Practical solutions such as elevators ensure seamless movement within the hotel. Guests have appreciated the accessible suite and kitchen, highlighting the hotel's dedication to inclusivity. The showers are tailored for elderly individuals, adding to the overall convenience. Additionally, Exe Getafe offers a free garage, simplifying access for those arriving by car. Its strategic location near the central part of town further enhances its appeal, making it a practical choice for travelers in need of accessible accommodations.

Romantic
The reviews of Exe Getafe highlight its exceptional suitability for a romantic getaway. It offers spacious rooms that are particularly perfect for couples, fostering a pleasant and trusting environment. The availability of bathrobes for couples adds a thoughtful touch to the stay. Guests have praised the very pleasant atmosphere and the quiet, romantic setting of the hotel, which makes it ideal for a weekend retreat with a loved one. The guest attentiveness and the incredible suite further enhance the experience, ensuring a memorable romantic stay for couples.


No, Exe Getafe doesn't have any pool.

No, a spa isn't available at Exe Getafe.

No, Exe Getafe doesn't allow dogs.

Yes, parking facilities are available at Exe Getafe.

No, Exe Getafe doesn't have a gym.

Location Show Map
More Options
  • Hotel in Getafe

  • 8.3 Very Good

  • From $64

  • Hotel in Getafe

  • 8.1 Very Good

  • From $89

  • Hotel in Getafe

  • 8.2 Very Good

  • From $70

  • Hotel in Madrid

  • 9.2 Excellent

  • From $245



6,746,021

Hotels

60

Categories

49,805

Regions

209,065

Cities


×
×
Checkin
× Home About Press Categories Blog Hotel Awards Travelmyth GPT Contact Terms & Conditions Privacy Policy Cookies Policy FAQ