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Summary of reviewsGarden & City Clermont-Ferrand - Gerzat is highly regarded by travelers for its strategic location, offering easy access to major highways, making it an ideal stopover for those on long journeys. The proximity to local amenities, such as shops and restaurants, as well as regional attractions like Vulcania and Puy de Dôme, enhances its appeal. Despite being close to major roads, the property is quiet and serene, providing a relaxing environment for guests.
The accommodations are spacious, clean and well-equipped with many guests appreciating the home-like feel of the apartments and cottages, which feature full kitchens, dining and living areas. This setup is especially convenient for families and solo travelers, offering functionality and comfort. The secure, ample parking, often located near the apartments, further adds to the convenience.
Breakfast receives high praise for its variety, quality and value for money with guests enjoying a generous and hearty start to their day. Although the dining options are primarily around the vicinity rather than on-site, nearby restaurants offer attractive choices and discounts, making dining convenient and enjoyable.
The staff at Garden & City Clermont-Ferrand - Gerzat are frequently highlighted for their friendliness, professionalism and helpfulness, enhancing the overall guest experience. The cleanliness of the accommodations is another positive aspect frequently mentioned, though there are occasional mixed reviews regarding some cleaning and maintenance issues.
The property also features a small, seasonal pool, appreciated for providing a refreshing break, though some guests noted that it can be crowded and lacks certain amenities. The free WiFi, while generally good, has received mixed feedback with some guests suggesting improvements.
Overall, Garden & City Clermont-Ferrand - Gerzat provides a comfortable and functional stay with strong positive reviews on its location, staff, spacious accommodations and breakfast offerings, making it a recommended choice for travelers, especially those driving through or planning to explore the scenic Auvergne region. Show more
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Categories
Aparthotel with Free Wi-Fi
As an aparthotel, Garden & City Clermont-Ferrand - Gerzat provides free Wi-Fi for guests. Aparthotels typically offer amenities such as internet access to cater to extended stays.
Aparthotel with Outdoor Pool
Garden & City Clermont-Ferrand - Gerzat, an aparthotel, features an outdoor pool for its residents and guests.
Dog Friendly Aparthotel
Aparthotel with Swimming Pool
Outdoor Pool
Aparthotel with Parking
Accessible Aparthotel
3-Star Aparthotel
Room Types
Two-Bedroom Apartment (6 Adults)This villa provides a living area, a dining area and a kitchen. There is a private bathroom.
One-Bedroom Apartment (4 Adults)This villa provides a living area, a dining area and a kitchen. There is a private bathroom.
Three-Bedroom Apartment (8 Adults)This villa provides a living area, a dining area and a kitchen. There is a private bathroom.
ApartmentThis apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a bath. The well-equipped kitchenette has a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment offers a tea and coffee maker, a seating area, a dining area, a wardrobe and a TV with satellite channels. The unit has 1 bed.
Guest Reviews
7.4
Good
Location
Garden & City Clermont-Ferrand - Gerzat has garnered positive feedback for its strategic location from many travelers. Nestled close to the highway, the accommodation proves to be extremely convenient for those seeking a stopover during long journeys, particularly for overnight stays. Despite its proximity to major roads, the location remains quiet and relaxing, perfect for resting before continuing a long drive.
The property’s accessibility from the highway has been highlighted as a significant asset, making it easy to find and facilitating seamless transit. The venue is well-connected to local amenities, which include shops and dining options like McDonald's and Marie Blachere, providing convenience along with comfort.
Travelers have mentioned its suitability for exploring regional landmarks. It's situated within a short driving distance from popular attractions such as Vulcania, Puy de Dôme and other picturesque sites in the Auvergne region. The location offers a scenic view of the Green countryside without the intrusion of urban noise, thus providing an excellent base for hiking enthusiasts and nature lovers.
Furthermore, the accommodations are praised for their cleanliness, spaciousness and practicality. The well-thought-out layout of the apartments complements the convenient accessibility, making it an ideal choice for families and solo travelers alike. The presence of secure parking and easy access to facilities further enhances the overall guest experience. With its perfect blend of accessibility, comfort and proximity to key attractions, Garden & City Clermont-Ferrand - Gerzat stands out as a highly recommended stopover and base for exploring the region.
Breakfast
The breakfast at 'Garden & City Clermont-Ferrand - Gerzat' has received a solid thumbs up from most guests. Many highlight the variety and quality of the offerings, noting that the buffet is well-organized and includes a good mix of sweet and savory items. Phrases such as delicious, generous and hearty frequently appear, indicating that the breakfast is both satisfying and plentiful.
Guests particularly appreciate the option to enjoy breakfast in their accommodation at a lower cost, as well as the practical and tasty breakfast baskets. The breakfast is often described as being of good value for money with quality products that make the experience enjoyable.
Despite the overall positive feedback, some reviews pointed out certain shortcomings, such as the breakfast room being too small or the pastries needing improvement. However, these minor issues did not significantly detract from the overall positive sentiment.
Friendly staff and a welcoming atmosphere further enhance the breakfast experience at the hotel, making it a delightful start to the day for many guests.
Dinner
Garden & City Clermont-Ferrand - Gerzat provides a modest yet convenient dining experience for its guests. Notably, the nearby La Boucherie restaurant is a standout option, just a minute's walk from the property and guests appreciate the 10% discount available there. There are two decent dining venues within a 200-meter walk, ensuring guests have choices close by. For a taste of Italian, the streetside pizzeria 'Dadino Pizze' is highly recommended for its delightful offerings. Despite some mentions of the absence of on-site dining, the surrounding area compensates with a variety of eateries, including a McDonald's for a quick dinner option. The well-appointed rooms and sensible check-in/out times make for a comfortable stay, even if guests need to venture a short distance for their meals.
Rooms
Garden & City Clermont-Ferrand - Gerzat offers a variety of spacious and well-equipped accommodations, making it an appealing choice for travelers seeking comfort and practicality. The property features apartments and cottages that feel more like small houses with many guests appreciating the full kitchen, dining and living areas. The rooms are often described as very spacious with ample storage and the ability to comfortably accommodate families, often featuring two toilets and a bathroom for convenience.
The accommodations are generally clean and clear with some units boasting pleasant terraces and outdoor access. The beds are frequently highlighted as comfortable, contributing to a restful stay. The apartments are well-equipped, featuring essential amenities and functional kitchens, although some reviews mentioned a need for modern updates and repairs.
The setting is peaceful with green spaces, making it a serene environment for guests. It's well-situated for those passing through or visiting local attractions like Vulcania and Puy de Dôme. The property also offers easy access, including secure parking and straightforward key retrieval for late arrivals.
Despite some noted drawbacks like outdated furnishings, slow cooking plates and occasional maintenance issues, the overall experience is positive. The spacious layout, the functionality of the accommodations and the friendly service make it a viable option for both short and longer stays, particularly for families and groups looking for the convenience of home-style living while traveling.
Beds
At Garden & City Clermont-Ferrand - Gerzat, experiences with the beds vary, though many guests highlight the comfortable bedding and clean accommodations. Several reviews commend the quality of the mattresses and describe the beds as comfortable and top-notch with guests noting that they slept well. The cleanliness of the bedding and the readiness of the beds upon arrival are also appreciated.
However, there are notable concerns, particularly regarding the sofa beds and certain issues with the bed mattresses. Some guests reported uncomfortable, hard or synthetic mattresses and mentioned problems like plastic covers causing discomfort due to sweating. Issues with small bed sizes, worn-out or deformed mattresses and unpleasant smells were also pointed out by some visitors.
In summary, while the primary beds often receive positive feedback for their comfort and cleanliness, the sofa beds and occasional mattress issues suggest that experiences may vary depending on room specifics. The overall spacious accommodations and friendly, attentive staff contribute positively to the stay, balancing out the mixed reviews on the bedding.
Cleanliness
Garden & City Clermont-Ferrand - Gerzat offers a varied experience when it comes to cleanliness. Many guests appreciated the cleanliness of their accommodations, describing the spaces as very clean, clean and well-equipped, which adds to a comfortable stay. Clean towels and linens were often noted and some visitors felt that the cleanliness was impeccable, describing the accommodations as clean, pleasant and tranquil.
However, there are significant mixed reviews regarding the cleaning standards. Multiple guests noticed issues such as dust, spider webs, dirty floors and stained walls. Specific complaints mention dirty kitchens, inadequate cleaning in corners and unpleasant odors. Some rooms had more severe issues like unclean bathrooms, limescale buildup, broken equipment and insects.
The condition of the furniture and overall maintenance also received criticism with some pieces described as worn out and needing refurbishment. Additionally, guests highlighted the need for more thorough and consistent cleaning services, especially under beds and around nightstands.
Overall, while some guests had a satisfactory and clean experience, others felt that the cleanliness and maintenance required serious attention. The hotel staff’s friendliness and certain clean areas do leave a positive imprint, but improvements in thoroughness and upkeep would enhance the overall guest experience.
Staff
The reviews for 'Garden & City Clermont-Ferrand - Gerzat' overwhelmingly praise the hotel's staff, describing them as friendly, welcoming and highly professional. Guests frequently mention the warmth and kindness of the reception staff, highlighting how well they were received upon arrival. Many reviewers note the efficiency and helpfulness of the personnel, including clear and concise information provided by multilingual receptionists. The night watchman is also commended for his responsiveness and assistance during late hours.
Additionally, the general hospitality and attentiveness of the staff seem to significantly enhance the guest experience, contributing to a pleasant stay at the hotel. Despite a few isolated comments about less-than-ideal interactions, the consensus is that the staff's friendliness and professionalism stand out with many guests expressing their appreciation for the excellent service and warm welcomes. Overall, the friendliness, efficiency and welcoming nature of the staff are key highlights that make Garden & City Clermont-Ferrand - Gerzat a recommended place to stay.
Wi-Fi
The Garden & City Clermont-Ferrand - Gerzat receives mixed reviews regarding its WiFi services. On the positive side, the hotel offers free WiFi, which some guests find to work well. Several reviews appreciate the good WiFi speed and highlight that it is well-placed throughout the premises. Additionally, the availability of fiber connection in the apartments and covered parking adds to the convenience.
However, some guests have noted areas needing improvement, such as transitioning to a fiber optic connection to enhance performance. A few reviews also mention that the WiFi is glitchy with insufficient quality for video work and occasional TV interruptions.
Overall, while the WiFi service at the hotel has its strengths, some improvements could be made to provide a more consistently reliable internet experience for all guests.
Pool
The pool at Garden & City Clermont-Ferrand - Gerzat garners mixed reviews from guests. On the positive side, it is frequently described as a welcome respite, particularly on hot days. Many guests appreciate being able to cool off in the pool with some noting its benefit for their children after a long day of travel. It's often considered a nice, well-maintained spot that enhances the overall experience during a summer stay.
However, several aspects detract from its appeal. The pool is notably small, making it crowded at peak times with limited seating available and a lack of amenities like sun umbrellas. Concerns about cleanliness are mentioned, as well as issues with broken sun loungers. Additionally, the pool is not heated and remains closed after mid-September, which can be disappointing for some guests. Despite its compact size and limitations, generally, the pool is appreciated for offering a refreshing break in the heat.
Parking
'Garden & City Clermont-Ferrand - Gerzat' receives high praise for its parking facilities from numerous guests. The parking is described as secure, spacious and conveniently located near the apartments. Many appreciate the electric gated system with a keypad, which ensures that only guests can access the parking area, adding an extra layer of security.
The availability of ample parking spaces, including designated spots for disabled guests, offers further convenience. The fact that parking is free and often situated right in front of the apartment doors is a notable highlight for many visitors. This is particularly appreciated for its ease of access, making it a practical choice for those traveling by car.
Additionally, the proximity to the highway makes it an ideal stopover location with clean and secure accommodations complementing the overall positive experience. Despite a few minor issues, such as an envelope not being available and some guests mentioning the need to update the living room sofa, the parking experience is overwhelmingly positive, reflecting the overall secure and accessible environment offered by the establishment.
3 Star
Garden & City Clermont-Ferrand - Gerzat lives up to its three-star rating, offering a comfortable and functional stay for travelers. The proximity to major highways is perfect for an overnight stopover, making the property ideal for those in transit. Guests highlight the establishment's good value for money, noting that it provides better facilities than some other three-star hotels. The rooms are described as spacious and sober with enough space to accommodate families, making it suitable for both short and extended stays.
The accommodations are functional and clean, though some minor issues such as dust on tables have been mentioned. The hotel features a small pool, which is particularly appreciated for children, along with the convenience of on-site parking.
Overall, Garden & City Clermont-Ferrand - Gerzat is a solid choice for those seeking practical and affordable lodging near Clermont-Ferrand with easy access to attractions like Vulcania and Puy de Dôme. The establishment offers a reliable three-star experience with a focus on value for money, making it a recommended option for travelers.
Accessible
The accessibility of Garden & City Clermont-Ferrand - Gerzat received positive feedback from guests with disabilities. Many appreciated the smiley and informative reception staff, as well as the straightforward access procedures, such as receiving access codes via SMS and managing keys outside of reception hours. The hotel is noted for its ease of access, making it especially suitable for guests with limited mobility and those who use wheelchairs.
The location is well-situated for travelers, being easily accessible from the highway and close to various points of interest, including supermarkets and a well-maintained pool. This makes it an ideal stop for an overnight stay or transit accommodation. Additionally, the convenience and comfort of the hotel are highlighted, though it is advised to have a vehicle for optimal access.
Overall, Garden & City Clermont-Ferrand - Gerzat is praised for its accessible, comfortable and convenient accommodations, making it a great choice for those needing easy access on their journey.
Outdoor Pool
The outdoor pool at Garden & City Clermont-Ferrand - Gerzat has garnered positive feedback, particularly for its refreshing appeal on hot days when temperatures soar to 40 degrees Celsius. Guests appreciate the pool's suitability for children, citing it as a well-sized and pleasant spot for kids to have fun and cool off. It also offers a convenient place for relaxation after a long journey.
However, there are mixed opinions on the pool's size with some finding it ideal for a quick dip or for a cooling swim, while others consider it too small and requiring refurbishment. Sunbathing beds are in demand, suggesting a need for more facilities to enhance the lounging experience. Despite these critiques, the pool is regularly noted for being clean and accessible, making it a welcome amenity for families and travelers looking to unwind outdoors.
Overall, the pool area is highlighted as a nice outdoor space perfect for swimming and relaxing, although improvements could enhance its appeal further.
Dog Friendly
Garden & City Clermont-Ferrand - Gerzat is recognized for its pet-friendly environment, offering a welcoming space for travelers with pets. Guests appreciate the ability to bring their dogs, describing the hotel as dog friendly and emphasizing the convenience for those traveling with pets. The hotel is considered great for long stays with both kids and pets, enhancing its appeal for families. Pets are warmly welcomed and the inclusive approach towards pets stands out in the reviews. However, there are concerns regarding safety due to an illegal caravan site nearby with dogs barking throughout the night causing a nuisance. One guest mentioned a safety issue involving their dog falling out of a window. Despite these concerns, the overall sentiment leans towards positive regarding the pet-friendly nature of the hotel.
Yes, Garden & City Clermont-Ferrand - Gerzat has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Garden & City Clermont-Ferrand - Gerzat.
Yes, Garden & City Clermont-Ferrand - Gerzat welcomes dogs.
Yes, parking facilities are available at Garden & City Clermont-Ferrand - Gerzat.
No, Garden & City Clermont-Ferrand - Gerzat doesn't have a gym.