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Águas do Gerês - Hotel, Termas & Spa

Geres , Avenida Manuel Francisco Da Costa, 296 (Show on Map)

8.0

Very Good

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Summary of reviewsÁguas do Gerês - Hotel, Termas & Spa is a highly regarded accommodation choice centrally located in the picturesque Gerês village. The hotel benefits from its prime location, providing easy access to local shops, restaurants and forest parks, ideal for both relaxation and adventure. Guests consistently praise the friendly staff, cleanliness and comfortable rooms, highlighting the overall welcoming ambiance and serenity of the hotel.

The breakfast experience receives mixed reviews with many guests commending the variety and quality of food, while others point out limitations in selection and management issues. Dinner, on the other hand, is generally well-received with many guests enjoying the delicious and well-presented meals, though some note occasional slow service and high prices.

The rooms are widely appreciated for their cleanliness, spaciousness and comfort with many guests noting the comfortable beds and modern amenities. There are minor drawbacks such as occasional noise and poor ventilation, but overall, the accommodations receive positive feedback.

Cleanliness is a standout feature at the hotel with guests frequently commenting on the immaculate conditions of both the rooms and common areas. The staff's friendliness and dedication further enhance the guest experience, contributing to a pleasant stay.

However, the Wi-Fi service is a notable weak point with many guests reporting unreliable and weak connections throughout the hotel. The spa services receive high praise for quality and friendliness, although the separation of the spa facilities from the main hotel is considered inconvenient by some. Despite this, the collaboration with nearby thermal baths is seen as a positive aspect.

The pool facilities are appreciated for their cleanliness and pleasant settings, though their distance from the main building and additional costs for indoor pool access are seen as drawbacks. Guests also highlight the convenient free parking, despite the slight inconvenience of its distance from the hotel.

Overall, Águas do Gerês - Hotel, Termas & Spa offers a comfortable and welcoming stay with its central location, friendly staff and cleanliness being major highlights. While there are areas for improvement, particularly in breakfast management and Wi-Fi connectivity, the hotel remains a compelling choice for visitors seeking both convenience and a touch of luxury in Gerês village.
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Hotel with Spa

Located in Gerês, this hotel offers a spa and thermal baths. Specific details about the spa's amenities are not available.

Hotel with Swimming Pool

Located in the heart of Peneda-Gerês National Park, this hotel offers a spa and wellness center with an indoor pool, as well as outdoor swimming pools in the 'Parque das Termas'. It provides a unique gastronomic experience and various health and beauty treatments.

Indoor Pool Outdoor Pool

Hotel with Parking

This hotel offers free private parking, located 250 meters from the hotel. It features seasonal outdoor pools and is integrated into the Peneda-Gerês National Park.

Accessible Hotel

This hotel offers wheelchair-friendly rooms designed in accordance with DIN 18024 and 18025 standards. It provides easy access for wheelchairs to various areas of the property. A lift is available to assist guests with mobility to navigate between floors.

Hotel with Gym

Águas do Gerês features a spa, offering thermal treatments.

Small Hotel

This hotel offers a complete wellness experience with outdoor and indoor swimming pools, a snooker room, and a wellness center. Guests can enjoy relaxing massages and whirlpool baths.

3-Star Hotel

This 3-star spa hotel features a full-service spa offering massages, body treatments, and facials. It also provides recreational amenities such as two outdoor swimming pools, a health club, and an outdoor tennis court. Guests can enjoy complimentary wireless internet access, an arcade/game room, and on-site dining.

Hotel with Outdoor Pool

This hotel features two outdoor pools, a spa offering various treatments, and regional cuisine. Guests can also enjoy a poolside bar, a health club, and other amenities for relaxation and recreation.

Family Friendly Hotel

Business Hotel

Hotel with Indoor Pool

Room Types

Twin Room This air-conditioned room includes a TV and a private bathroom with free toiletries.

Twin Room with Spa Package This offer Includes; - Accommodation in a Twin Room with access to Spa circuit of Gerês (duration 60 minutes), which includes: Indoor Swimming Pool (30’) and Cardio-Fitness Gym (30’). The Spa Circuit is subject to previous booking and is only accessible for guests aged 16 years or over.

Romantic Package - Double Room This special offer includes: - 2 Nights accommodation in Standard Double Room; - Buffet Breakfast; - VIP treatment in the room at arrival (chocolates, glass of Port wine and water); - 1 candle light dinner (Chef's suggestion of the day, beverages excluded); - 30 minutes couple massage; - 1 Thermal and Spa circuit; - Relaxation area with complimentary tea; - Late check-out until 13:00, upon availability.

Double Room with SPA Package Accommodation in a Double Room with access to the Gerês Spa circuit (duration 60 minutes), which includes: Indoor Swimming Pool (30’) and Cardiofitness Gym (30’). The Spa Circuit will be reserved, subject to available service hours upon receipt of the reservation, and is only accessible to guests aged 16 or over.

Double Room This air-conditioned room features a TV and a private bathroom with free toiletries. Rooms with bathtub are subject to availability.

Double Room with Deluxe Romantic Package This Special offer includes: - 2 Nights of Accommodation in a Double Room with Buffet Breakfast; - 1 VIP Romance treatment in the Room that includes: Bonbons, Glasses of Port, Bottle of Water and grapes; - 1 Dinner for two – Chef's Suggestion Menu (drinks not included); - 1 Picnic (date and time to be confirmed at Check-in); - 1 hour Carriage ride through Peneda-Gerês National Park, shared up to 6 people (booked upon receipt of the reservation, subject to availability of services); - 1 Access to the “Gate” of the Peneda-Gerês National Park, where you can obtain all information about the Park and visit the Museum Center of “Geira” Romana and the submerged village of Vilarinho da Furna (displacement of the client’s responsibility); - 1 Romance and Aroma Ritual 120’ includes: 1 Thermal & SPA Circuit, 1 Cupid Massage or Aphrodite Massage with EO* (depending on availability), Rest and tea for 2 (Aphrodisiac – Ginger and Lemon) Check-out until 13:00 (upon availability) *SPA treatments will be scheduled after receipt of the reservation. Upon availability of services The program includes registration at the Spa and the use of bathrobe, towels and slippers. It is mandatory to wear a swimming cap and swimsuit/bikini in the swimming pool and appropriate equipment in the gym (if services that include a swimming pool and gym are purchased).

Special Offer - Twin Room The twin room has a private bathroom fitted with a shower and a hairdryer. The air-conditioned twin room features a flat-screen TV with cable channels, a wardrobe, a safe deposit box, heating as well as mountain views. The unit has 2 beds.

Deluxe Double Room The double room has a private bathroom fitted with a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, a wardrobe, a safe deposit box, heating as well as mountain views. The unit has 1 bed.

About Águas do Gerês - Hotel, Termas & Spa

License: 710

Guest Reviews

8.0

Very Good

Location

Nestled in the heart of Gerês village, Águas do Gerês - Hotel, Termas & Spa boasts an exceptional location, ideal for both relaxation and adventure. The central setting provides convenient access to shops, restaurants and nearby forest parks, making it perfect for those looking to explore the natural beauty of the area. Visitors consistently highlight the superb location with easy access to hiking trails and the village's main attractions.

The hotel’s proximity to the village center ensures guests are just steps away from local amenities, lending an air of tranquility and comfort. The beautifully renovated property, complete with modern conveniences and spa access, offers a serene retreat amid the bustling village life.

Guests frequently commend the friendliness of the staff and the overall cleanliness, accentuating the appeal of the central location. The combination of excellent decor, comfortable rooms and a good breakfast further enhances the guest experience, as does the accessible parking.

Overall, the unparalleled location and welcoming ambiance of Águas do Gerês make it a compelling choice for visitors seeking both convenience and a touch of luxury in this picturesque village.

Breakfast

The breakfast experience at 'Águas do Gerês - Hotel, Termas & Spa' receives notably mixed reviews from guests. Many guests praise the breakfast as excellent, highlighting the variety and quality of food options, describing it as very good, well served and capable of meeting diverse tastes. Several reviews commend the presentation and taste, noting that the buffet format provides ample choices and is well-managed.

However, numerous guests express dissatisfaction, citing limited variety, inadequate stock replenishment and subpar management. Some reviews mention specific shortcomings, such as the absence of multiple fruit options, reliance on instant coffee and occasionally unenthusiastic staff. Additionally, logistical issues, such as overcrowded breakfast rooms and the need to reserve breakfast slots, also detract from the overall experience for some guests.

In summary, while the breakfast at Águas do Gerês earns high marks for its quality and variety from many visitors, there are consistent reports of limitations in variety, supply issues and management that suggest room for improvement.

Dinner

The dinner experience at Águas do Gerês - Hotel, Termas & Spa generally receives positive remarks for the quality and taste of the food. Guests frequently compliment the delicious meals served at the hotel's restaurant, praising their good presentation and variety. Many find the dinner to be excellent and good value for money, often highlighting specific dishes like the mushroom risotto. The evening meals are often described as lovely and making the hotel an ideal place to relax.

However, some reviews indicate certain areas for improvement. There are mentions of slow service and occasional organizational issues within the restaurant. A few guests also note that the price-to-variety ratio could be better with high prices not always matching the quality or diversity of the menu. Despite these critiques, the overall sentiment towards the dinner experience focuses on the tasty and well-prepared food, making it a recommended option for guests staying at the hotel.

Rooms

Águas do Gerês - Hotel, Termas & Spa offers rooms that are widely appreciated for their cleanliness, spaciousness and comfort. Many guests highlighted the rooms as clean and pleasant, often exceeding expectations with their size and contemporary design. The beds were frequently noted as comfortable, providing a good night's rest. Some rooms boast beautiful street views and many are considered ideal for families given their generous dimensions.

Guests also appreciated the modern touches, spacious bathrooms and well-maintained wooden flooring found in several rooms. Despite some minor drawbacks like a lack of soundproofing, poor ventilation and occasional musty smells, most reviews were positive overall. Reviewers also mentioned that certain rooms could benefit from renovations to update their aesthetic and improve the quality of mattresses.

Several rooms came with thoughtful amenities, including plenty of towels, pillows and even bathtubs, adding to the guests' comfort. While internet connectivity in some rooms was found lacking, this did not overshadow the generally favorable opinions regarding the coziness and overall pleasant atmosphere of the accommodations. The staff's approachable nature and the hotel's good location further added to the positive experience, making Águas do Gerês a solid choice for travelers seeking comfort and convenience.

Beds

At 'Águas do Gerês - Hotel, Termas & Spa', guests frequently commend the quality of the beds, describing them as very comfortable and often highlighting the size and firmness of the mattresses. Several visitors have particularly noted their satisfaction with the huge, giant beds which contribute to a restful experience. The combination of very firm mattresses with soft pillows is also mentioned positively, indicating a well-balanced sleep arrangement. On the downside, some guests have reported uncomfortable mattresses and hard beds with a few mentions of plastic mattress covers detracting from overall comfort. Despite these occasional issues, the majority of reviews reflect a satisfactory experience regarding bed comfort, underpinning a generally positive stay at the hotel.

Cleanliness

Águas do Gerês - Hotel, Termas & Spa consistently impresses guests with its exceptional cleanliness standards. Visitors praise the immaculate rooms, describing them as very clean, comfortable and spacious with some mentioning spotless conditions. The hotel's cleanliness extends beyond individual rooms to the entire property, including the pools and common areas. Despite some comments on noise levels in the rooms, the positive reviews overwhelmingly highlight the excellent hygiene and organization maintained throughout the hotel. The staff also receive commendation for their friendliness and dedication to cleanliness, further enhancing the overall guest experience. The hotel’s prime location and beautiful setting are added bonuses, solidifying its reputation as a well-maintained and pleasant place to stay.

Staff

Águas do Gerês - Hotel, Termas & Spa prides itself on having exceptionally friendly and helpful staff, contributing to a welcoming atmosphere for all guests. Many reviews highlight the staff's attentiveness, professionalism and willingness to go the extra mile, such as offering the use of a garage for motorbikes or providing spa passes. The reception team consistently receives praise for their kindness and the valuable advice they offer. The service from specific employees, including Brazilians, is noted as impeccable with positive interactions reported across all areas of the hotel. Guests repeatedly mention the friendliness and approachability of the entire team, making the overall experience pleasant and enjoyable. Despite a few criticisms, particularly regarding some receptionists, the overwhelming majority of feedback underscores the staff's remarkable hospitality and exceptional service quality.

Wi-Fi

The Wi-Fi service at Águas do Gerês - Hotel, Termas & Spa leaves much to be desired with many guests reporting very weak or almost nonexistent signals in their rooms. Frequent outages and unstable connections make it challenging to use the internet reliably, often forcing guests to switch to mobile data. The issue extends beyond individual rooms, as both the hotel restaurant and common areas suffer from insufficient and unreliable connectivity. While the hotel offers many amenities, those who require a stable internet connection may find it lacking.

Spa

Águas do Gerês - Hotel, Termas & Spa offers a mixed experience when it comes to its wellness amenities. The spa services themselves receive high praise for their quality and exemplary friendliness with some guests particularly enjoying massages. However, potential visitors should be aware that the spa and indoor pool are located in a separate building across the street, which could be inconvenient for some. Access to the indoor pool requires an additional fee, although hotel guests receive a discount. This separation of facilities is reflected in the terminology, as some guests describe the spa more as a wellness center rather than an integral part of the hotel. Despite these logistical issues, the establishment's collaboration with the thermal baths across the street is seen as a positive aspect. Overall, while the spa services are lovely and offer a good relaxing experience, there are notable drawbacks such as limited appointment availability, additional costs and the spa's early closing time that impact the overall convenience and value.

Pool

The pool facilities at Águas do Gerês - Hotel, Termas & Spa receive mixed feedback from guests, primarily due to their location. The outdoor pools, although described as great, clean and offering beautiful views, are situated between 400 meters to 2 kilometers away from the main hotel building, which many find inconvenient. Additionally, the indoor pool and spa services come at an extra cost. The pool area in the thermal park is noted as an ideal spot for rest and relaxation, though the lack of shade and limited access hours until 6:00 PM might be a drawback for some guests. Despite some challenges with distance and signage, the overall setting of the pools and the surrounding park is appreciated for its pleasant ambiance. Special mention is given to the remarkable staff who enhance the overall experience.

Parking

The reviews on parking at Águas do Gerês - Hotel, Termas & Spa highlight both positive and negative aspects. Guests appreciate that the hotel offers free private parking, which includes options on the street or in the hotel's designated parking lot. However, a recurring concern is the distance of the parking facilities from the hotel, often cited as being between 250 to 500 meters away. This distance can be a bit inconvenient, especially considering the uphill walk back to the hotel, which may pose a challenge for guests carrying luggage. Despite its location-related drawbacks, the availability of free parking remains a significant asset for guests staying at the hotel.

Yes, Águas do Gerês - Hotel, Termas & Spa has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.

Yes, a spa is available at Águas do Gerês - Hotel, Termas & Spa.

No, Águas do Gerês - Hotel, Termas & Spa doesn't allow dogs.

Yes, parking facilities are available at Águas do Gerês - Hotel, Termas & Spa.

Yes, Águas do Gerês - Hotel, Termas & Spa has a gym.

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