Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? No
Do you ensure contactless check-in/check-out? Other manual check in
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 24 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? No
Are luggage trolleys sanitized after each use? No
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? No
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? There are no elevators
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? Yes
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? No
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? No
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? Yes
Are rugs removed from guest rooms? Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? No
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? Yes
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
The Collectionneurs safe plan
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? No
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes Details: isolation
Is there a doctor available either on-site or on-call? Yes
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? hammam closed
Has the hotel closed during the pandemic? Yes Reopening Date: June, 05 2020
Double Room with Access for Disabled GuestsThis room offers a private bathroom and a TV with satellite channels. It is suitable for guests with reduced mobility.
Junior Suite with Lake ViewThis suite offers a private bathroom, a seating area with a TV and a balcony with lake views.
Two-Bedroom Apartment (4 Adults ) "Jonquille" Vue LacThis apartment's standout feature is the pool with a view. This spacious apartment includes 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as lake views. The unit has 4 beds.
Chambre Double MansardéeGuests will have a special experience as this double room provides a pool with a view. Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 1 bed.
Suite with Lake View Grands BoisThe room is in the villa "Les grands bois" situated in the garden (200m). The pool is in the main building "Le Manoir".
Standard Room with Lake View Grands BoisThe room is in the villa "Les grands bois" situated in the garden (200m). The pool is in the main building "Le Manoir".
Superior Double Room with Lake View ManoirThe pool with a view is a top feature of this double room. This air-conditioned double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with lake views. The unit has 1 bed.
Suite with TerraceGuests will have a special experience as the suite offers a pool with a view. The air-conditioned suite features 2 bedrooms and 2 bathrooms with a bath and a shower. Featuring a terrace with lake views, this suite also provides soundproof walls and a flat-screen TV with satellite channels. The unit offers 2 beds.
Superior Queen RoomThis double room features a pool with a view. Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a hairdryer and slippers. The air-conditioned double room provides a flat-screen TV, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 1 bed.
Standard Room with Park/Lake View Grands BoisThis double room features a lake view, microwave and bathrobe.
The room is in the villa "Les grands bois" situated in the garden (200m). The pool is in the main building "Le Manoir".
Superior Double RoomThe pool with a view is the standout feature of this double room. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The double room features soundproof walls, a minibar, a tea and coffee maker, a flat-screen TV with satellite channels, as well as lake views. The unit has 1 bed.
Yes, Le Manoir Au Lac has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool. For more information, read the answers to the Pool questionnaire
No, a spa isn't available at Le Manoir Au Lac.
No, Le Manoir Au Lac doesn't allow dogs.
Yes, parking facilities are available at Le Manoir Au Lac.