The George Penang by The Crest Collection
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Summary of reviewsThe George Penang by The Crest Collection shines as a prominent hotel in the heart of George Town, offering guests a harmonious blend of heritage and modern luxury. Its central location is a major draw, providing convenient access to the city's historic sites, cultural attractions, and renowned eateries, allowing visitors to immerse themselves in the vibrant local culture. The beautifully restored colonial building offers spacious rooms equipped with modern amenities, contributing to a comfortable and sophisticated stay. Guests appreciate the hotel's cleanliness, luxurious environment, and the attention to detail in the room design, especially the Pearl Suite, which is a standout for its duplex layout and plush beds.
The staff at The George Penang is often commended for their friendliness and professionalism, enhancing the overall hospitality experience. Although there is room for improvement in some areas, the staff's accommodating nature generally leaves a positive impression. Families find the hotel particularly welcoming, enjoying spacious accommodations and thoughtful amenities, like linked rooms, that cater well to children.
Despite mixed reviews of the breakfast offerings, many guests enjoy the generous buffet spread featuring both Asian and European options, complemented by warm service. The pool area provides a serene escape, though the size and temperature sometimes draw minor critiques. Parking is conveniently available, and while compact, it enhances the experience for driving guests with free spaces.
The hotel's luxury and elegant design imbue a sense of class, creating a nearly perfect stay for visitors. While some aspects may not fully meet five-star expectations, the overall experience remains one of refined elegance and quality. The George Penang by The Crest Collection is favored by travelers seeking a luxurious and culturally rich stay in Malaysia.
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The staff at The George Penang is often commended for their friendliness and professionalism, enhancing the overall hospitality experience. Although there is room for improvement in some areas, the staff's accommodating nature generally leaves a positive impression. Families find the hotel particularly welcoming, enjoying spacious accommodations and thoughtful amenities, like linked rooms, that cater well to children.
Despite mixed reviews of the breakfast offerings, many guests enjoy the generous buffet spread featuring both Asian and European options, complemented by warm service. The pool area provides a serene escape, though the size and temperature sometimes draw minor critiques. Parking is conveniently available, and while compact, it enhances the experience for driving guests with free spaces.
The hotel's luxury and elegant design imbue a sense of class, creating a nearly perfect stay for visitors. While some aspects may not fully meet five-star expectations, the overall experience remains one of refined elegance and quality. The George Penang by The Crest Collection is favored by travelers seeking a luxurious and culturally rich stay in Malaysia.
Luxury Hotel
A luxurious 5-star hotel, it blends colonial charm with modern elegance, featuring an indoor pool and state-of-the-art gym. Rooms are lavishly designed with modern amenities including automated toilet bowls and deep bathtubs.
Hotel Taking Steps Towards Sustainability
The George Penang demonstrates a strong commitment to sustainability by reinvesting at least 10% of its profits into community and sustainability initiatives. The hotel features a vegetable garden and has eliminated single-use plastic coffee stirrers, drinking straws, and soft drink bottles, opting for reusable cups and tableware. It is a signatory to the Tourism Industry Aotearoa Sustainability Commitment and partners with Weeva to measure emissions and track data across conservation, community, culture, and commerce.
Hotel for Honeymoon
Located in the heart of George Town, this hotel offers modern luxury within a heritage setting. Its stylish design and central location make it a great base for couples wanting to explore the city romantically.
Business Hotel
The George Penang provides a stylish and comfortable base for business travelers, offering well-equipped meeting facilities, efficient services, and a central location that enhances convenience and productivity.
Hotel with Parking
Provides free parking facilities for guests, enhancing the convenience of staying at this hotel.
Hotel with Gym
Offering a state-of-the-art gymnasium that is fully equipped with cardio and strength equipment and accessible 24 hours a day. Guests can also utilize the saltwater swimming pool and steam room for a complete wellness routine.
5-Star Hotel
Located in Georgetown, this hotel offers stylish accommodations with a blend of modern and colonial design. It features a saltwater pool, a restaurant, and a 24-hour gym, providing guests with a comfortable and convenient base for exploring the city.
Hotel with Indoor Pool
As a 5-star hotel, it offers a well-maintained indoor pool. Guests have noted the pool's accessibility, with some rooms providing direct access, which adds to the convenience and luxury of the swimming facility.
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Indoor Pool
Accessible Hotel
Small Hotel
Guest Reviews
Nestled in the heart of the historic city of George Town, The George Penang by The Crest Collection offers visitors an exceptionally convenient and ideal spot for exploring all that Penang has to offer. This hotel boasts a central location, granting easy access to a multitude of attractions and renowned eateries within walking distance. Guests repeatedly praise the hotel's strategic placement, which allows them to effortlessly navigate the bustling streets and vibrant local spots, including the historic old town area and popular food destinations such as Chulia Street.
The immaculate heritage building stands as a beautifully refurbished reminder of the past, while still offering modern facilities that ensure a comfortable stay. The peaceful ambiance of the hotel is rather remarkable, considering its prime position in the center of George Town. Visitors find themselves immersed in the rich culture and history that envelops the surrounding area, all while enjoying the hotel's spacious and well-furnished rooms, exceptional service, and welcoming staff.
With local cafes, famous eateries, and cultural sites just a short stroll away, the location of The George Penang couldn't be better suited for those keen to explore the city's culinary and historic treasures. Moreover, the hotel's excellent facilities, including a fabulous pool, add to the overall experience, making it a superb choice for anyone looking to uncover the fascinating charm of Penang from an unbeatable vantage point.
The breakfast experience at The George Penang by The Crest Collection offers guests a mixed impression. On the positive side, the hotel excels in providing a generous and delicious breakfast buffet with an excellent variety that caters to both Asian and European tastes. Many guests have praised the quality of the food and noted the abundance of options. The buffet features nice warm pastries and a good selection of dishes and juices, adding a delightful touch to the morning meal. The friendly and helpful staff further enhance the breakfast experience with their warm service.
However, some aspects might fall short of expectations for a five-star establishment. While the breakfast spread is extensive, it appears to lack the wow factor some guests anticipate, with several reviews suggesting that the variety could be expanded and quality improved. There are mentions of the hot food being lukewarm and the selection appearing quite basic or repetitive. A few guests noted that the Western options could be more robust and the overall taste did not quite match that of other similarly rated hotels.
Despite the mixed reviews, the breakfast at The George Penang remains a convenient start to the day for travelers, complementing the hotel's attractive amenities and central location close to popular attractions. More enhancements, such as improved cooking at the omelette and egg station or a wider selection, could elevate the breakfast experience to match the elegant standard of the hotel's other offerings.
Nestled in the heart of Georgetown, The George Penang by The Crest Collection offers guests a touch of luxury in a beautifully restored colonial building. The hotel's rooms are spacious and exude a sophisticated charm, with many guests praising the meticulous attention to detail in the design and decor. Most rooms feature comfortable beds and modern amenities, which include deep bathtubs, balconies, automated toilet bowls, and tea and coffee making facilities. Guests appreciate the hotel's impeccable cleanliness and the bright, airy ambiance that permeates the interior spaces.
The view from the balconies, along with the hotel's central location, makes it an ideal spot for exploring the city's vibrant heritage area and its plethora of nearby eateries and bars. While the sound insulation of rooms ensures a peaceful stay, some rooms are described as a bit dark under certain conditions. Despite this, the overall guest experience is enhanced by the stylish room designs and well-maintained hotel facilities.
The Pearl Suite represents the pinnacle of comfort and space, with luxurious beds and a duplex layout that meets five-star standards. Additionally, the friendly and helpful staff contribute positively to the guest experience, although occasional understaffing at the front desk is noted. The hotel’s breakfast buffet and its strategic location make it a notable choice for travelers looking to immerse themselves in the city's cultural hub.
The beds at The George Penang by The Crest Collection consistently receive high praise from guests, who often describe them as comfortable, firm yet cushioning, and exceptionally pleasant for a restful night's sleep. Many reviewers highlight the combination of comfort found not only in the beds but also in the pillows and bedding, enhancing their overall experience. The spaciousness and quality of the beds, paired with the efficient black-out curtains, contribute to a truly peaceful and restful environment. With comments frequently mentioning superb comfort and quality in both the beds and linens, guests can expect a cozy and refreshing sleep experience during their stay.
The George Penang by The Crest Collection stands out as a remarkably clean hotel, with numerous guests highlighting its pristine condition. Visitors often noted that the rooms are spacious, modern, and impeccably clean, contributing to an overall comfortable experience. Several reviews praise the hotel’s renovation and stylish design, creating an elegant and luxurious atmosphere that meets European standards. Guests appreciate the synergy between cleanliness and the hotel's excellent location, allowing easy exploration of George Town.
Despite occasional setbacks in housekeeping detail, such as unclean toilet bowls and bedding stains, many guests feel these issues are generally tolerable and overshadowed by other positive aspects. The hotel's beautiful exterior and interior, including facilities like Japanese toilets, further enhance its appeal. While some guests have mentioned minor issues with lighting and maintenance, the overall cleanliness of the property, including its pool and common areas, is frequently commended.
The hotel's newness is cited as a contributing factor to its immaculate condition, and many guests find the balance of cleanliness and design impressive. The combination of clean environments, friendly staff, and strategic location make The George Penang a favored choice for visitors seeking a classy and fresh experience in Malaysia.
The George Penang by The Crest Collection boasts a team of staff renowned for their friendliness and helpfulness, qualities that consistently receive praise from guests. Visitors frequently highlight the warmth and amiability of the staff, who are both welcoming and attentive throughout the entire stay. The hotel staff is often described as professional, polite, and accommodating, enhancing the overall positive experience for guests. Noteworthy mentions include the exceptional customer service provided by individuals such as Mr. Elan and Mr. Shyafiq, emphasizing their dedication to hospitality and guest satisfaction.
Although largely celebrated for being friendly and consistently helpful, guest reviews suggest that there is room for improvement in certain areas. A few guests noted that the staff could benefit from additional training to enhance their customer care skills and better manage complex situations. Instances of inattentiveness and a need for improved service were also sporadically mentioned, indicating variability in staff performance.
Nevertheless, the positive sentiments towards the staff are overwhelmingly prominent, with many guests praising their accommodating nature and courtesy. The friendliness and prompt service exhibited play a significant role in contributing to the overall charm and appeal of The George Penang's location and atmosphere, making it a noteworthy destination for travelers seeking a warm and welcoming stay.
The pool at The George Penang by The Crest Collection has garnered mostly positive feedback from guests, providing a refreshing retreat during their stay. Described as a lovely, nice, and excellent addition to the hotel, the pool offers a relaxing ambiance and a great way to cool down after exploring the city in the heat. Although it's a saltwater pool, some guests are unsure if it actually maintains a saltwater base. The pool's shaded location ensures a consistently cool temperature, which some have found ideal for a refreshing dip, though others consider it too cold. The size of the pool is a point of contention; while some find it perfectly enjoyable, others note that it can feel a bit cramped. Despite this, guests appreciate the peaceful environment around the pool, with comfortable loungers enhancing the relaxation. There have been a few concerns about insufficient seating and minor maintenance issues, but overall, the pool area is a valued feature of the hotel for a serene escape amidst the bustling locale.
The George Penang by The Crest Collection offers several parking options for guests, including a convenient basement carpark. This provides the advantage of free parking, ensuring guests don’t have to worry about additional expenses for their vehicles. The hotel's strategic location makes it easy for guests to access various attractions, often allowing them to leave their cars parked and explore on foot. However, it's worth noting that the parking spaces are on the compact side, with some guests advising caution when navigating the tight areas within the underground garage. Although the parking is generally reliable, there have been occasional issues, such as limited spaces during peak times and minor inconveniences like flooding after heavy rain. Overall, parking at The George Penang is conveniently available, free of charge, and strategically positioned, enhancing the travel experience for driving guests.
The George Penang by The Crest Collection emerges as a family-friendly oasis, receiving high praise for its superior service and attention to detail. Families consistently highlight the attentive care provided by the hotel’s staff, ensuring that guests feel well taken care of throughout their stay. The hotel offers spacious and comfortable accommodations, with rooms that cater well to families of various sizes. Many reviews commend the availability of linked rooms, which is a thoughtful consideration for those traveling with children.
The hotel's modern and cozy atmosphere, coupled with its strategic location, makes it an ideal base for families to explore Penang. Guests often enjoy strolling through the area's attractions with their children. Additionally, the breakfast spread receives positive remarks, delighting families with its variety and quality. The overall kindness of the staff and the pleasant environment make The George Penang by The Crest Collection a recommended choice for families planning a stay in Penang.
The George Penang by The Crest Collection presents a mixed experience for its guests. While the hotel boasts an exceptional reputation and is conveniently located near many attractions, some visitors find that it falls short of the anticipated five-star experience. Key highlights include the Pearl Suite, which is noted for its spacious, comfortable, and newly decorated duplex design that aligns with five-star standards. However, the service does not consistently meet the expectations associated with a luxury hotel, with guests describing the staff as inattentive and lacking the warm welcome typical of high-end hospitality in Asia. Despite the lovely swimming pool, there are comments about the absence of expected details and service quality. Overall, guests express a combination of satisfaction and disappointment, leaving some questioning its five-star accreditation.
The George Penang by The Crest Collection embodies a true luxury experience, living up to its reputation as a 5-star hotel. The property, which feels brand new, combines an air of class with a nicely designed heritage aesthetic. Guests frequently commend its beautiful and clean environment, highlighting the exceptional standards and first-class service provided. The interior decoration stands out for its luxurious and attractive design, contributing to the almost perfect stay experienced by many. Though there are minor discrepancies compared to similar rated hotels, the overall impression of this establishment is one of refined elegance and quality.
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Location
The immaculate heritage building stands as a beautifully refurbished reminder of the past, while still offering modern facilities that ensure a comfortable stay. The peaceful ambiance of the hotel is rather remarkable, considering its prime position in the center of George Town. Visitors find themselves immersed in the rich culture and history that envelops the surrounding area, all while enjoying the hotel's spacious and well-furnished rooms, exceptional service, and welcoming staff.
With local cafes, famous eateries, and cultural sites just a short stroll away, the location of The George Penang couldn't be better suited for those keen to explore the city's culinary and historic treasures. Moreover, the hotel's excellent facilities, including a fabulous pool, add to the overall experience, making it a superb choice for anyone looking to uncover the fascinating charm of Penang from an unbeatable vantage point.
Breakfast
However, some aspects might fall short of expectations for a five-star establishment. While the breakfast spread is extensive, it appears to lack the wow factor some guests anticipate, with several reviews suggesting that the variety could be expanded and quality improved. There are mentions of the hot food being lukewarm and the selection appearing quite basic or repetitive. A few guests noted that the Western options could be more robust and the overall taste did not quite match that of other similarly rated hotels.
Despite the mixed reviews, the breakfast at The George Penang remains a convenient start to the day for travelers, complementing the hotel's attractive amenities and central location close to popular attractions. More enhancements, such as improved cooking at the omelette and egg station or a wider selection, could elevate the breakfast experience to match the elegant standard of the hotel's other offerings.
Rooms
The view from the balconies, along with the hotel's central location, makes it an ideal spot for exploring the city's vibrant heritage area and its plethora of nearby eateries and bars. While the sound insulation of rooms ensures a peaceful stay, some rooms are described as a bit dark under certain conditions. Despite this, the overall guest experience is enhanced by the stylish room designs and well-maintained hotel facilities.
The Pearl Suite represents the pinnacle of comfort and space, with luxurious beds and a duplex layout that meets five-star standards. Additionally, the friendly and helpful staff contribute positively to the guest experience, although occasional understaffing at the front desk is noted. The hotel’s breakfast buffet and its strategic location make it a notable choice for travelers looking to immerse themselves in the city's cultural hub.
Beds
Cleanliness
Despite occasional setbacks in housekeeping detail, such as unclean toilet bowls and bedding stains, many guests feel these issues are generally tolerable and overshadowed by other positive aspects. The hotel's beautiful exterior and interior, including facilities like Japanese toilets, further enhance its appeal. While some guests have mentioned minor issues with lighting and maintenance, the overall cleanliness of the property, including its pool and common areas, is frequently commended.
The hotel's newness is cited as a contributing factor to its immaculate condition, and many guests find the balance of cleanliness and design impressive. The combination of clean environments, friendly staff, and strategic location make The George Penang a favored choice for visitors seeking a classy and fresh experience in Malaysia.
Staff
Although largely celebrated for being friendly and consistently helpful, guest reviews suggest that there is room for improvement in certain areas. A few guests noted that the staff could benefit from additional training to enhance their customer care skills and better manage complex situations. Instances of inattentiveness and a need for improved service were also sporadically mentioned, indicating variability in staff performance.
Nevertheless, the positive sentiments towards the staff are overwhelmingly prominent, with many guests praising their accommodating nature and courtesy. The friendliness and prompt service exhibited play a significant role in contributing to the overall charm and appeal of The George Penang's location and atmosphere, making it a noteworthy destination for travelers seeking a warm and welcoming stay.
Pool
Parking
Family
The hotel's modern and cozy atmosphere, coupled with its strategic location, makes it an ideal base for families to explore Penang. Guests often enjoy strolling through the area's attractions with their children. Additionally, the breakfast spread receives positive remarks, delighting families with its variety and quality. The overall kindness of the staff and the pleasant environment make The George Penang by The Crest Collection a recommended choice for families planning a stay in Penang.
5 Star
Luxury
Yes, The George Penang by The Crest Collection has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at The George Penang by The Crest Collection.
No, The George Penang by The Crest Collection doesn't allow dogs.
Yes, parking facilities are available at The George Penang by The Crest Collection.
Yes, The George Penang by The Crest Collection has a gym.
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