Summer Tree Hotel Penang
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Summary of reviewsSummer Tree Hotel Penang is highly praised for its strategic location in Georgetown, making it an ideal base for travelers eager to explore the city's rich culinary and cultural landscapes. The hotel is conveniently situated near a variety of eateries, prominent tourist attractions and shopping centers, easily accessible by public transportation, including Grab taxis and nearby bus stops. Despite its central position, the hotel provides a peaceful retreat on a quiet side street and the proximity to historical sites and modern conveniences adds to its appeal.
Guests consistently commend the hotel for its clean, comfortable and spacious rooms. The simple yet warm décor, large windows offering good ventilation and meticulous maintenance of cleanliness, particularly in the rooms and bathrooms, contribute to a pleasant stay. However, some minor issues, such as occasional noise disturbances, small room sizes for larger groups and sporadic maintenance needs, are noted. Nonetheless, the overall satisfaction remains high with the majority finding the accommodations suitable for both short and long stays.
The staff at Summer Tree Hotel Penang are often highlighted for their exceptional friendliness and helpfulness. Visitors appreciate the welcoming and accommodating atmosphere created by the efficient and polite employees, contributing to positive interactions and a pleasant overall experience. Families find the hotel particularly accommodating with spacious family rooms, connecting doors and amenities suitable for both adults and children. The hotel’s commitment to providing a family-friendly environment ensures a comfortable stay for guests of all ages.
While the hotel offers good value for money with its comfortable beds and reasonable pricing, the WiFi receives mixed reviews. Some guests report a strong and reliable connection, while others face significant issues with slow speeds and poor connectivity. The hotel's comfortable, large and cozy beds are frequently praised, although there are occasional mentions of issues with bed linens and pillows.
Summer Tree Hotel Penang stands out as an excellent choice for budget travelers and business professionals alike. The hotel's location, combined with comfortable accommodations, helpful staff and adequate facilities for work, makes it a convenient and practical option for those traveling for business. Overall, despite minor drawbacks, the hotel delivers a pleasant and comfortable experience, making it a favored choice for visitors to Penang.
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Guests consistently commend the hotel for its clean, comfortable and spacious rooms. The simple yet warm décor, large windows offering good ventilation and meticulous maintenance of cleanliness, particularly in the rooms and bathrooms, contribute to a pleasant stay. However, some minor issues, such as occasional noise disturbances, small room sizes for larger groups and sporadic maintenance needs, are noted. Nonetheless, the overall satisfaction remains high with the majority finding the accommodations suitable for both short and long stays.
The staff at Summer Tree Hotel Penang are often highlighted for their exceptional friendliness and helpfulness. Visitors appreciate the welcoming and accommodating atmosphere created by the efficient and polite employees, contributing to positive interactions and a pleasant overall experience. Families find the hotel particularly accommodating with spacious family rooms, connecting doors and amenities suitable for both adults and children. The hotel’s commitment to providing a family-friendly environment ensures a comfortable stay for guests of all ages.
While the hotel offers good value for money with its comfortable beds and reasonable pricing, the WiFi receives mixed reviews. Some guests report a strong and reliable connection, while others face significant issues with slow speeds and poor connectivity. The hotel's comfortable, large and cozy beds are frequently praised, although there are occasional mentions of issues with bed linens and pillows.
Summer Tree Hotel Penang stands out as an excellent choice for budget travelers and business professionals alike. The hotel's location, combined with comfortable accommodations, helpful staff and adequate facilities for work, makes it a convenient and practical option for those traveling for business. Overall, despite minor drawbacks, the hotel delivers a pleasant and comfortable experience, making it a favored choice for visitors to Penang.
3-Star Hotel
Located in Georgetown, Summer Tree Hotel Penang provides well-maintained rooms and a convenient location. Its proximity to local attractions makes it a practical choice for travelers seeking to explore the city. The hotel offers a comfortable stay with essential amenities.
Family Friendly Hotel
Hotel with Free Wi-Fi
Hotel with Parking
Guest Reviews
Summer Tree Hotel Penang boasts a highly strategic and convenient location in Georgetown, making it an ideal choice for travelers. Nestled in the heart of the town, the hotel is within walking distance of a myriad of eateries, food courts and local hawker stalls. Guests can easily access prominent tourist attractions and shopping centers, such as Komtar and various quarters of the city without the need to drive much. The hotel is also conveniently reachable by ferry and offers hassle-free public transportation options, including Grab taxis and nearby bus stops.
Despite being centrally located, the hotel sits on a relatively quiet side street, providing a peaceful retreat from the bustling city life. Visitors appreciate the close proximity to both historical sites and modern conveniences, including malls, gas stations and souvenir shops. Additionally, the area surrounding the hotel offers various vegetarian restaurants, mix stores and pharmacies, enhancing the overall convenience for guests.
While some guests note that the hotel's position may not be the absolute best in George Town for café-hopping, its competitive pricing and excellent facilities often outweigh this minor drawback. The Summer Tree Hotel Penang stands out for its prime location, making it a perfect base for those looking to explore the rich culinary and cultural landscape of Penang.
At the Summer Tree Hotel Penang, the general consensus among guests is that the rooms are a strong point of the hotel. The rooms are consistently described as clean, tidy and comfortable with several guests emphasizing the spaciousness. Many rooms feature large windows, allowing for good ventilation and bright natural light, enhancing the overall ambiance. The décor is simple yet warm, often leaving a positive impression on visitors.
However, there are a few drawbacks worth noting. Some guests found the rooms to be small, especially when accommodating multiple people. Noise issues were also a recurrent theme with soundproofing being inadequate in several cases, leading to disturbances from adjacent rooms or street noise. Occasional maintenance issues, such as old carpets, worn-out blinds and minor repair needs, were also mentioned.
Despite these minor inconveniences, the comfort level remains high with basic amenities well-provided, making the rooms suitable for both short stays and longer visits. The cleanliness is meticulously maintained, ensuring a pleasant and hygienic environment for all guests. Overall, Summer Tree Hotel Penang offers good room quality at a reasonable price, appealing to those looking for a comfortable and straightforward accommodation option in Penang.
At Summer Tree Hotel Penang, guests frequently highlight the comfort of the beds, often describing them as large, cozy and perfect for a restful night's sleep. Many reviews mention the beds being super comfy with mattresses and pillows receiving positive feedback for their softness and support. The rooms themselves are also noted to be spacious and well-maintained, often featuring big windows that allow plenty of natural light.
Cleanliness of the bed linens is generally appreciated with multiple reviewers commending the hotel for providing well-washed sheets and blankets. However, there are isolated mentions of issues such as smelly or stained sheets and pillows, indicating occasional lapses in housekeeping.
Specific beds in twin rooms receive mixed reviews with some guests finding them merely adequate, while others find them perfectly comfortable. Despite a few comments about hard mattresses and other issues, the overall sentiment leans heavily towards praise for the comfortable bedding.
In terms of room aesthetics, many guests find the decoration pleasing and the overall environment conducive to a pleasant stay. The cold air conditioning and clean, fragrant rooms only add to the comfort.
In summary, Summer Tree Hotel Penang seems to provide a generally comfortable and pleasant sleeping experience with large, cozy beds being a standout feature, though there's room for improvement in maintaining bed linen quality consistently.
The cleanliness at 'Summer Tree Hotel Penang' consistently receives positive feedback from guests, emphasizing clean, comfortable and cozy rooms. The meticulous maintenance of rooms and bathrooms is frequently highlighted with many noting a fragrant and fresh environment. The hotel lobby also garners praise for its clean and ambient atmosphere.
Guests appreciate the high standards of hygiene with rooms being described as spotless, well-maintained and free from odors. Cleaning protocols are commendably stringent, ensuring an overall very clean environment. The cleanliness of bed linen and towels, however, appears to have occasional lapses with some reports of stains and dirt.
While the general cleanliness is upheld, there are sporadic mentions of neglected details, such as dusty corners, dirty showers and poorly maintained common areas. Some reviews also mention issues like a moldy smell, stained towels and general maintenance improvements needed in certain areas. Despite these occasional issues, the overall sentiment reflects a commendable level of cleanliness, contributing to a pleasant and comfortable stay for guests.
Visitors to the Summer Tree Hotel in Penang consistently commend the staff for their exceptional friendliness and helpfulness. Many guests highlight the efficient, welcoming and polite nature of the employees, including front desk receptionists and housekeeping staff. The hotel is noted for creating a very welcoming and accommodating atmosphere with team members that are quick to respond and eager to assist. Guests appreciate the staff's great service attitude, effective communication and professional demeanor. Overall, the positive interactions with courteous, kind and attentive staff contribute significantly to the pleasant experiences reported by guests at this hotel.
Visitors to the Summer Tree Hotel Penang have shared mixed feelings about the hotel's WiFi. Many complimented the WiFi, describing it as good with a strong and reliable connection in several instances. Some guests noted that the internet worked well in their rooms and found it easy to surf the web, while a few even mentioned enjoying a fast-speed WiFi experience.
On the downside, numerous reviews highlighted significant issues with the hotel’s WiFi. Common complaints included slow internet speeds, poor connectivity and trouble maintaining a stable connection. Some guests faced difficulties connecting to the WiFi with signals being notably weak or only available near the room entrance. In some cases, the WiFi performance was described as extremely slow or very poor, disrupting the online experience.
In general, although the Summer Tree Hotel Penang offers instances of good WiFi connectivity, many guests reported encountering recurring problems with hopes for improvement in this area.
Families visiting Summer Tree Hotel Penang can look forward to a comfortable and spacious environment that caters well to their needs. The hotel offers family rooms with connecting doors, providing plenty of space for both adults and children, which larger families especially appreciate. With amenities such as superb air conditioning and ample room for small families, guests have found it to be a good value option for a family getaway.
The family-friendly atmosphere ensures that all members, including babies, are comfortable and satisfied during their stay. While some reviews suggest that the front desk could remind families with children to keep noise levels down, overall satisfaction is high. The hotel's popularity with large families underscores its ability to provide a welcoming and enjoyable experience for those traveling with kids.
Located strategically in Penang, Summer Tree Hotel offers a comfortable stay at an affordable price, making it an excellent choice for budget travelers. Guests have consistently found the hotel to provide good value for money with many praising the comfortable beds and reasonable pricing. The hotel’s strategic location has earned positive remarks, especially for those looking to explore local food options and travel conveniently around the area.
Combined with swift check-in and check-out procedures and a helpful front desk, the service quality aligns well with its three-star rating. Although basic, the rooms meet the expectations for their category with adequate facilities that reflect its three-star status. However, guests have pointed out that the rooms could benefit from better soundproofing and communication policies such as 'pay-at-hotel' could be improved.
Despite minor issues such as limited shampoo supplies and lightly concealed pillars, the overall ambiance and performance of the hotel live up to the expectations of a three-star establishment. The hotel is especially appreciated for its value-for-money proposition and is often cited as an ideal spot for a return stay when visiting Penang.
The Summer Tree Hotel Penang stands out as a convenient and comfortable choice for business travelers. It offers a self-laundry area, making extended stays more manageable. The large tables provided in the rooms are ideal for getting work done, while the ability to transform the bathroom into a personal steam room adds a touch of relaxation after a long day. Parking is ample for anyone driving or renting a car, further enhancing its practicality.
The hotel's prime location makes it particularly appealing for business trips and the staff are both accommodating and engaged, ensuring a pleasant and efficient stay. With business facilities available and a reputation for being a suitable option for professional visits, it's a top pick for anyone on a business trip to Penang.
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Location
Despite being centrally located, the hotel sits on a relatively quiet side street, providing a peaceful retreat from the bustling city life. Visitors appreciate the close proximity to both historical sites and modern conveniences, including malls, gas stations and souvenir shops. Additionally, the area surrounding the hotel offers various vegetarian restaurants, mix stores and pharmacies, enhancing the overall convenience for guests.
While some guests note that the hotel's position may not be the absolute best in George Town for café-hopping, its competitive pricing and excellent facilities often outweigh this minor drawback. The Summer Tree Hotel Penang stands out for its prime location, making it a perfect base for those looking to explore the rich culinary and cultural landscape of Penang.
Rooms
However, there are a few drawbacks worth noting. Some guests found the rooms to be small, especially when accommodating multiple people. Noise issues were also a recurrent theme with soundproofing being inadequate in several cases, leading to disturbances from adjacent rooms or street noise. Occasional maintenance issues, such as old carpets, worn-out blinds and minor repair needs, were also mentioned.
Despite these minor inconveniences, the comfort level remains high with basic amenities well-provided, making the rooms suitable for both short stays and longer visits. The cleanliness is meticulously maintained, ensuring a pleasant and hygienic environment for all guests. Overall, Summer Tree Hotel Penang offers good room quality at a reasonable price, appealing to those looking for a comfortable and straightforward accommodation option in Penang.
Beds
Cleanliness of the bed linens is generally appreciated with multiple reviewers commending the hotel for providing well-washed sheets and blankets. However, there are isolated mentions of issues such as smelly or stained sheets and pillows, indicating occasional lapses in housekeeping.
Specific beds in twin rooms receive mixed reviews with some guests finding them merely adequate, while others find them perfectly comfortable. Despite a few comments about hard mattresses and other issues, the overall sentiment leans heavily towards praise for the comfortable bedding.
In terms of room aesthetics, many guests find the decoration pleasing and the overall environment conducive to a pleasant stay. The cold air conditioning and clean, fragrant rooms only add to the comfort.
In summary, Summer Tree Hotel Penang seems to provide a generally comfortable and pleasant sleeping experience with large, cozy beds being a standout feature, though there's room for improvement in maintaining bed linen quality consistently.
Cleanliness
Guests appreciate the high standards of hygiene with rooms being described as spotless, well-maintained and free from odors. Cleaning protocols are commendably stringent, ensuring an overall very clean environment. The cleanliness of bed linen and towels, however, appears to have occasional lapses with some reports of stains and dirt.
While the general cleanliness is upheld, there are sporadic mentions of neglected details, such as dusty corners, dirty showers and poorly maintained common areas. Some reviews also mention issues like a moldy smell, stained towels and general maintenance improvements needed in certain areas. Despite these occasional issues, the overall sentiment reflects a commendable level of cleanliness, contributing to a pleasant and comfortable stay for guests.
Staff
Wi-Fi
On the downside, numerous reviews highlighted significant issues with the hotel’s WiFi. Common complaints included slow internet speeds, poor connectivity and trouble maintaining a stable connection. Some guests faced difficulties connecting to the WiFi with signals being notably weak or only available near the room entrance. In some cases, the WiFi performance was described as extremely slow or very poor, disrupting the online experience.
In general, although the Summer Tree Hotel Penang offers instances of good WiFi connectivity, many guests reported encountering recurring problems with hopes for improvement in this area.
Family
The family-friendly atmosphere ensures that all members, including babies, are comfortable and satisfied during their stay. While some reviews suggest that the front desk could remind families with children to keep noise levels down, overall satisfaction is high. The hotel's popularity with large families underscores its ability to provide a welcoming and enjoyable experience for those traveling with kids.
3 Star
Combined with swift check-in and check-out procedures and a helpful front desk, the service quality aligns well with its three-star rating. Although basic, the rooms meet the expectations for their category with adequate facilities that reflect its three-star status. However, guests have pointed out that the rooms could benefit from better soundproofing and communication policies such as 'pay-at-hotel' could be improved.
Despite minor issues such as limited shampoo supplies and lightly concealed pillars, the overall ambiance and performance of the hotel live up to the expectations of a three-star establishment. The hotel is especially appreciated for its value-for-money proposition and is often cited as an ideal spot for a return stay when visiting Penang.
Business
The hotel's prime location makes it particularly appealing for business trips and the staff are both accommodating and engaged, ensuring a pleasant and efficient stay. With business facilities available and a reputation for being a suitable option for professional visits, it's a top pick for anyone on a business trip to Penang.
No, Summer Tree Hotel Penang doesn't have any pool.
No, a spa isn't available at Summer Tree Hotel Penang.
No, Summer Tree Hotel Penang doesn't allow dogs.
Yes, parking facilities are available at Summer Tree Hotel Penang.
No, Summer Tree Hotel Penang doesn't have a gym.
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