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Summary of reviewsHotel Sentral Seaview @ Beachfront enjoys a stellar reputation thanks to its enviable beachfront location. The hotel is strategically positioned for both beach activities and city exploration, making it a prime choice for tourists. Guests consistently praise the stunning sea views from the rooms and balconies, which provide a serene and beautiful backdrop any time of day. The proximity to local amenities, food courts, restaurants and markets enhances the overall experience, ensuring guests have a variety of dining options right at their doorstep. Despite mentions of dated interiors, the property is valued for its reasonable pricing, spacious family-friendly rooms and accommodating staff.
The dining experience at the hotel has its highlights, particularly the breakfast, which is appreciated for its variety and inclusivity. Specific dishes like curry chicken and nasi lemak receive special mentions and the breakfast area offers scenic sea views that contribute positively to the dining atmosphere. However, there are areas for improvement, such as food variety, quality and service efficiency. Dinner options benefit greatly from the hotel’s proximity to numerous food venues like local food courts, night food markets and hawker centers, all offering a delightful array of local dishes at great value.
Rooms are spacious and offer beautiful seaviews, enhancing the overall comfort of the stay. Guests frequently note the comfortable beds, good air conditioning and family-suited amenities. Nonetheless, cleanliness and maintenance issues such as dust, peculiar smells and broken fixtures are recurring concerns. The friendly staff often contribute positively to guests' experiences, although inconsistent service quality and professionalism have been pointed out.
Cleanliness across the property is a mixed bag; while some areas are well-maintained, several reviews call attention to dirty public spaces, unclean linens and bathroom hygiene issues. The need for more effective housekeeping and maintenance is evident.
The hotel's staff receive both praise and criticism. While many guests appreciate the friendly and helpful demeanor of certain staff members, there are consistent reports of rudeness and unprofessionalism, particularly at the front desk. This indicates a need for improved staff training and management oversight.
While the in-room Wi-Fi is commonly described as slow and unreliable, the pool is a favored spot due to its beachfront location and stunning views, though it could benefit from better maintenance and extended hours. The beach itself offers wonderful views and a tranquil ambiance, although it has some cleanliness issues and is not ideal for swimming.
Hotel Sentral Seaview @ Beachfront is particularly well-suited for families, offering spacious and comfortable family suites, a kids club and a safe environment for children. Despite minor inconveniences like parking challenges, the hotel’s reasonable pricing and family-friendly amenities help ensure an enjoyable stay for families looking to experience the coastal charm of the area. Show more
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Beachfront Hotel
Located in Tanjung Tokong, offers sea views and is close to the beach. Provides basic amenities and comfortable accommodations. A budget-friendly option for a beach stay.
Hotel near The Beach
Located on Tanjung Tokong Beach, this hotel features air-conditioned rooms with sea views. It offers an outdoor pool and cafe. It is located right on the beach, offering scenic views and immediate access.
Accessible Hotel
Hotel Sentral Seaview @ Beachfront is wheelchair accessible and provides accessible parking options. Upper floors of the hotel are accessible by elevator, and on-site accessible restaurants and lounges are available.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Panoramic View Pool Outdoor Pool
3-Star Hotel
Hotel with Outdoor Pool
Hotel with Panoramic View Pool
Room Types
Deluxe King or Twin Room with Partial Sea ViewRoom features a private balcony with views of the ocean.
Superior Double or Twin with Partial SeaviewAir-conditioned room with a TV and tea/coffee making facilities. Private bathroom has a shower and free toiletries.
Deluxe King Suite with Sea ViewAir-conditioned suite with a TV and tea/coffee making facilities. Private bathroom has a shower and free toiletries.
Family Suite with Sea view Air-conditioned suite with a TV and tea/coffee making facilities. Private bathroom has a shower and free toiletries
Deluxe Triple Suite with Sea ViewThe air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a bidet. Featuring a balcony with sea views, this suite also provides a minibar and a TV. The unit offers 2 beds.
Kiddie RoomThe spacious triple room offers air conditioning, a minibar, as well as a private bathroom featuring a shower and a bidet. This triple room features a wardrobe, an electric kettle, a TV and a balcony. The unit offers 2 beds.
Premium Family Suite with Bathtub & Sea viewThis spacious suite is comprised of 1 living room, 2 separate bedrooms and 1 bathroom with a shower and free toiletries. The air-conditioned suite offers a TV, a minibar, a wardrobe, an electric kettle as well as sea views. The unit offers 3 beds.
Premium Triple Suite with Bathtub & Sea viewThe spacious triple room features air conditioning, a minibar, a balcony with sea views as well as a private bathroom boasting a shower. The unit has 2 beds.
Premium Deluxe Suite with Bathtub & Sea viewThe spacious double room offers air conditioning, a minibar, a balcony with sea views as well as a private bathroom boasting a shower. The unit has 1 bed.
Staycation deal - Superior RoomThe spacious twin/double room offers air conditioning, a minibar, as well as a private bathroom featuring a shower and a bidet.
Guest Reviews
6.9
Rated
Location
Nestled right in front of the beach, 'Hotel Sentral Seaview @ Beachfront' boasts an enviable location that consistently earns praise from its guests. The proximity to the beach is unbeatable, offering direct access and making it an ideal spot for those looking to enjoy the sand and sea. Many reviews highlight the stunning sea views from the rooms and balconies, which provide a serene and beautiful backdrop whether you are enjoying a sunrise or sunset.
The hotel's strategic position not only places it adjacent to the beach but also near various amenities and attractions, making it easy to explore Georgetown and Batu Ferringhi. Guests appreciate the convenient access to local food courts, restaurants and markets, enhancing their overall stay with a variety of dining options.
The property itself, despite some mentions of dated interiors, is valued for its reasonable pricing, spacious rooms suitable for families and a friendly, accommodating staff. The swimming pool next to the beach offers another pleasant spot to relax while taking in the ocean views.
Additionally, the hotel's location is described as very strategic, placing guests within walking distance to both the beach and key points within the town, offering good bus routes and Grab services. This makes it a practical choice for tourists wanting to balance beachfront relaxation with city exploration. The general consensus underscores that the location, combined with scenic views and beach access, makes 'Hotel Sentral Seaview @ Beachfront' a worthy consideration for travelers.
Breakfast
The breakfast experience at Hotel Sentral Seaview @ Beachfront has received mixed feedback from guests. Positively, many reviewers highlight the deliciousness of the breakfast, praising specific dishes like curry chicken and nasi lemak. Numerous guests find the breakfast sufficiently varied and satisfactory with an emphasis on the many choices available, especially appreciated by children. The courteous and helpful breakfast service staff are frequently noted, contributing to a pleasant dining atmosphere. Additionally, some guests appreciate the inclusivity and value aspect of the breakfast package.
However, several reviews point out significant areas for improvement. A common concern is the limited variety and monotony of the breakfast menu with calls for more diversity in food options. Cleanliness issues, such as unclean plates and glasses and delayed replenishment of food items are mentioned. Some guests find the taste of the food unappetizing, describing it as bland or comparable to low-quality roadside eateries. The breakfast space is often deemed crowded and insufficient, impacting the overall experience.
Despite these criticisms, there is a consistent acknowledgment of the good value provided by the breakfast, especially when considering the price. The hotel boasts a scenic breakfast venue with a nice sea view, contributing positively to the dining experience. Yet, the general consensus suggests that while the breakfast is acceptable and has its highlights, there is ample room for improvement in variety, quality and overall service efficiency.
Dinner
'Hotel Sentral Seaview @ Beachfront' offers a favorable dining situation, primarily due to its strategic location near several food venues. Directly in front of the hotel lies a local food court that serves a variety of delicious and copious local dishes, providing guests with great value. Additionally, the hotel is across the road from a vibrant night food market and adjacent to a Chinese Hawker centre, both praised for their numerous food choices and tasty offerings, including affordable pad thai.
Despite these appealing external options, the on-site dining experience has received mixed feedback. The Ramadan buffet garnered some praise for being enjoyable, though it received criticism this year for its quality. Guests have noted that the dine-in menu did not align with the prices and the quality of room service food needs improvement with complaints about salty dishes and poor food safety. Furthermore, issues such as the unavailability of food service at certain times and limited breakfast options were highlighted. Kitchen staff have shown inflexibility, even refusing to provide plates for outside food.
Overall, while the immediate vicinity offers guests plenty of delightful dining opportunities, the in-house dining services could benefit from enhancements in quality, variety and service responsiveness.
Rooms
Hotel Sentral Seaview @ Beachfront provides guests with spacious rooms, often praised for being cozy and picturesque. The direct access to the beach and strategic location enhance the overall experience, allowing guests to enjoy beautiful seaviews from their balconies. Many reviews highlight the reasonable pricing relative to the size and amenities of the rooms with frequent mentions of comfortable beds and good air conditioning.
Despite the appealing attributes, the hotel has several consistent drawbacks. The cleanliness of the rooms is a recurring issue with numerous reports of dust, peculiar smells and dirty linens. Maintenance problems are significant, including malfunctioning door locks, broken bathroom fixtures and aging furniture needing refurbishment. Rooms show signs of wear, such as cracked vinyl floors and worn-out carpets. Additionally, some guests mention the lack of essential amenities, like toiletries and functional remote controls.
The staff is often described as friendly and helpful, contributing to a positive experience despite the cleanliness and maintenance issues. The breakfast offers a wide variety and the overall atmosphere is relaxed. However, the ineffective room service response and limited parking space add to the inconveniences some guests encounter. While some facilities and areas, like the walkways and pool, also suffer from cleanliness issues, the stunning views and spacious rooms tend to leave a favorable impression on those prioritizing the scenic environment and comfort over the finer details of room maintenance.
Beds
The beds at Hotel Sentral Seaview @ Beachfront have a mix of sentiments from guests. Some reviews praise the beds for being comfortable, noting that they did not experience backaches and found the sleep quality satisfactory. A few guests appreciated the king-size beds, clean mattresses and the option to change bed types when requested. However, a significant number of reviews highlight issues with the beds. Many guests found the mattresses hard and uncomfortable, even describing them as feeling like bricks or being able to feel the springs. There were complaints about old, sagging and creaking beds with some guests noting stains and unclean conditions. Pillows also received mixed feedback; while some found them soft, others reported them as old, smelly and uncomfortable. Cleanliness was a recurring issue with several mentions of dirty bedsheets and even instances of bed bugs.
Overall, while some guests enjoyed a comfortable sleep, others pointed out various issues ranging from hard mattresses to cleanliness concerns.
Cleanliness
Hotel Sentral Seaview @ Beachfront has garnered a diverse range of feedback when it comes to cleanliness. While some guests found their rooms clean and well-maintained upon arrival, many others had less favorable experiences. A recurring issue is that public areas such as hallways and elevators often appear dirty and carry unpleasant odors. Several reviewers mentioned that their rooms and bathrooms were not up to standard with reports of dust, sticky floors and even encounters with insects and cockroaches.
The condition of the carpets, both in rooms and corridors, was frequently criticized for being dirty and smelly. Guests also noted that the cleanliness of towels and bed linens left much to be desired with some pointing out stains and bad odors. Bathroom hygiene was another common concern with multiple mentions of clogged sinks, mold and uncleaned surfaces. Additionally, some guests reported a lapse in housekeeping services, stating that cleaning took too long or was incomplete.
Overall, while there are instances of guests encountering clean and satisfactory rooms, the general consensus points towards a need for significant improvements in the hotel's maintenance and cleanliness standards to provide a more consistent and pleasant stay.
Staff
At Hotel Sentral Seaview @ Beachfront, guest opinions about the staff vary widely. Many guests appreciated the staff's friendly and welcoming nature, highlighting instances of helpful service and polite interactions. Special mentions were given to specific members like Rizal and Aqilah for their attentiveness and support. Guests also found the overall service good at times with efficient check-in and check-out processes.
However, there were consistent reports of staff being rude, unprofessional and lacking basic customer service skills, particularly at the front desk. Complaints included unfriendly demeanor, slow responses and inadequate support. It was noted multiple times that the staff needed more training in customer care and professionalism.
There were also instances where specific staff members were described as kind and helpful, yet harsh or indifferent to other guests. The inconsistency in behavior and service quality indicated a need for better staff training and management oversight.
Overall, while there are positive aspects regarding the friendliness and helpfulness of some staff, significant improvement is needed in terms of consistent professional behavior and effective customer service across the board.
Wi-Fi
The Wi-Fi service at Hotel Sentral Seaview @ Beachfront has been a frequent point of contention among guests. While some have mentioned that the Wi-Fi works well in the lobby, the overall consensus is that the in-room internet connection is highly problematic. Many guests reported that the Wi-Fi is slow, often requiring multiple logins and frequent reentry of passwords. Descriptions like "very bad," "practically non-existent," and "unpredictable" are common, indicating significant dissatisfaction. At times, the Wi-Fi was described as not functional at all and there were instances of no internet even in the lobby. The need for improvement is clear, as the current state is far from meeting guest expectations.
Pool
At Hotel Sentral Seaview @ Beachfront, the swimming pool is frequently highlighted by guests for its convenient beachfront location and stunning sea views, making it a pleasant spot for relaxation. Families, in particular, appreciate the child-friendly features and the presence of a kids' pool, although some noted that it can be noisy due to children's activities. Several reviewers found the pool area clean and well-maintained, but there were consistent mentions of it being too cold for comfort.
However, the pool does have some drawbacks. It tends to become crowded, leading to concerns about its size and limitations for the number of guests. Cleanliness was another issue pointed out with some reviews mentioning cloudy water, a need for better sanitation and occasional sightings of monitor lizards. Additionally, the absence of pool towels and restricted hours, closing as early as 8 PM, were noted inconveniences.
Despite these mixed reviews, the pool's proximity to the beach and the panoramic sea views make it a favorite spot for many guests. Improvements in maintenance and amenities could enhance the overall experience, making the pool an even more attractive feature of the hotel.
Beach
Hotel Sentral Seaview @ Beachfront boasts a prime location steps from the beach, offering easy and direct access for guests to enjoy seaside activities. The beach is praised for its wonderful views, allowing guests to enjoy peaceful sea vistas right from their rooms, balconies or during a stroll along the shore. The sounds of the waves add a serene ambiance to the hotel's environment, further elevating the overall experience.
The beach suits families as children enjoy playing on the sand and guests can appreciate beautiful, scenic sea views. The hotel's proximity to food centers and the ease of accessing other popular beaches, like Batu Ferringhi, add convenience to the stay.
However, there are a few downsides worth noting. While the beach is accessible and provides scenic views, it has some cleanliness issues, including odors and stray dogs. Additionally, the beach is not recommended for swimming, partly due to these factors. There is also a mention of a rusty ladder used to access the beach, which could be a minor inconvenience.
Despite these concerns, the hotel's beachfront location, stunning sea views and tranquil ambiance make it an appealing choice for those looking to enjoy the coastal charm of the area.
Family
Hotel Sentral Seaview @ Beachfront is a popular choice for families seeking a comfortable and accommodating stay with their children. Guests consistently highlight the hotel's family-friendly nature, noting the spacious and comfortable family suites that can easily accommodate large groups. The rooms, particularly the family suites, are praised for being clean and offering views of the beach, making them perfect for family vacations.
Although some reviewers mention issues such as a dirty pool or items in the rooms not working, the overall consensus is that the hotel provides good value for money. Families appreciate the reasonable prices, comfortable accommodations and family-friendly amenities. Moreover, the hotel’s staff are noted for being friendly and accommodating, which enhances the family-friendly environment.
The location of the hotel is another advantage with a night food market conveniently located across the road. However, the parking situation can be challenging for some guests. On the positive side, children seem to enjoy their stay immensely, thanks in part to the engaging kids club and other activities designed with young guests in mind. The hotel is deemed safe for children, which is a significant plus for families traveling with little ones.
In summary, while there are a few drawbacks such as the lack of a dedicated kid pool and a family restaurant, the overall experience for families at Hotel Sentral Seaview @ Beachfront is positive, making it a suitable option for a family getaway.
3 Star
Hotel Sentral Seaview @ Beachfront offers a mixed three-star experience that primarily stands out for its value for money and affordability. Reviewers commonly highlight the hotel’s reasonable pricing, making it a good option for budget travelers seeking seaside accommodation. The hotel boasts clean rooms and decent amenities with particularly positive mentions of the bedroom views and the beachfront location.
However, many reviews point out areas where the hotel falls short. Issues such as worn-out carpets, dusty areas and old-style pools have been reported, suggesting that hotel maintenance and cleanliness might need improvement. The front desk reception service receives mixed feedback and some guests note the need for better housekeeping practices, including replacing dirty bathtub covers and providing essential items like slippers.
Despite these drawbacks, the three-star amenities generally meet guests' expectations for this hotel category. Breakfast offerings are appreciated, though no specific details are highlighted in the reviews. The overall ambiance with features such as a seaside lounge, adds to the average but satisfactory experience of staying at Hotel Sentral Seaview. While some guests suggest that the service and facilities are comparable to a higher-rated establishment, others find the experience average at best with certain elements even falling below the two-star standard.
In summary, Hotel Sentral Seaview @ Beachfront serves as an affordable choice with a strong emphasis on value for money, though potential visitors should temper expectations regarding its facilities and services.
Accessible
Hotel Sentral Seaview @ Beachfront provides a highly accessible experience for guests with disabilities. The hotel features accessible parking and wheelchair access, ensuring easy navigation within the premises. Its location offers convenient access to the beach, nearby restaurants and city attractions like Georgetown and Batu Ferringhi. The rooms come equipped with accessible features designed to accommodate guests with special needs. Despite a few mentions of unaccommodating staff, the overall sentiment underscores the hotel's commitment to inclusivity, making it a suitable option for travelers requiring accessible amenities.
Outdoor Pool
Hotel Sentral Seaview @ Beachfront boasts a variety of appealing features with its outdoor pool frequently highlighted by guests. The pool is described as facing the beach, providing a lovely and clean environment with a nice view. Many visitors find the outdoor pool to be beautifully maintained with descriptors like amazing and lovely often used. Its proximity to the beach adds to the overall appeal, making it a preferable spot for relaxation compared to the beach itself.
Guests appreciate the fun and cleanliness of the pool, noting that it contributes positively to their stay. The poolside area also receives positive mentions, adding to the pool's charm and functionality. However, some reviews pointed out that the pool is sometimes not operational, which detracts from the overall experience. Additionally, the location of the pool in front of the restaurant is occasionally cited as less comfortable for some guests.
Overall, the outdoor pool at Hotel Sentral Seaview @ Beachfront is a standout feature, greatly enhancing the guest experience with its beautiful setting and cleanliness, despite a few minor inconveniences.
Honeymoon
Hotel Sentral Seaview @ Beachfront seems to be an excellent choice for honeymooners, offering a range of features that cater specifically to couples seeking a romantic getaway. Positioned just steps from a serene beach, the location provides guests with stunning sea views, enhancing the overall experience of calmness and relaxation. The rooms are described as beautiful and cozy, offering a comfortable ambiance perfect for celebrating a honeymoon.
Reviewers frequently highlight the hotel’s suitability for both couples and families, making it a versatile option for various types of travelers. For those on a romantic holiday, the hotel seems to hit all the right notes with a lovely and romantic atmosphere that is ideal for honeymoon-related activities and celebrations.
The facilities and services tailored for honeymooners receive consistent praise with mentions of honeymoon suites and amenities designed to offer the utmost comfort and enjoyment. Guests also enjoyed the selection of meals and the special touches that made their stay feel more exclusive and memorable.
Whether it's the tranquil environment, the breathtaking views or the attentive services, Hotel Sentral Seaview @ Beachfront appears to be meticulously curated to provide an ideal honeymoon experience. Couples looking to celebrate their love would likely find this hotel to be a haven of romance and relaxation.
Beachfront
Hotel Sentral Seaview at Beachfront is located right in front of the beach, providing guests with direct and easy access to the serene shores. Many reviews highlight the excellent area for family vacations as the hotel offers a variety of rooms with balconies facing the sea, allowing guests to enjoy stunning beachfront views and even watch the sunrise from their rooms.
Guests can often hear the calming sound of waves from their rooms, further enhancing the relaxation experience. The hotel's seafront location is frequently praised for its proximity to the beach, allowing a few steps from the hotel to reach the sands, making it perfect for peaceful walks along the shoreline.
The hotel is also commended for its beautiful beachfront and superb seaviews, creating a picturesque backdrop for any stay. It is noted to be an ideal place for those looking to immerse themselves in the natural beauty of the seaside environment while being conveniently close to malls and other amenities. Families especially appreciate the location for its quiet and safe environment for children.
Overall, the hotel's beachfront location and easy access to the beach, coupled with mesmerizing sea views from the rooms, make it a highly recommended destination for beach lovers and families seeking a relaxing seaside vacation.
Yes, Hotel Sentral Seaview @ Beachfront has pool(s) that belong to one or more of the following categories: Panoramic View Pool, Outdoor Pool.
No, a spa isn't available at Hotel Sentral Seaview @ Beachfront.
No, Hotel Sentral Seaview @ Beachfront doesn't allow dogs.
No, parking facilities aren't available at Hotel Sentral Seaview @ Beachfront.
No, Hotel Sentral Seaview @ Beachfront doesn't have a gym.