Cititel Express Penang

Georgetown 5.41241400, 100.32988700 , No. 123, Nordin Street (Show on Map)
7.7
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsCititel Express Penang stands out as a popular choice for travelers due to its superb location in the heart of George Town, offering convenient access to shopping malls, famous local eateries, and historical attractions. Guests frequently praise this strategic positioning, emphasizing the ease of exploring Penang's vibrant culinary scene and participating in nearby events, which is especially beneficial for both leisure and business travelers. The hotel itself complements its prime location by providing clean, modern, and comfortable accommodations. Despite some compact space concerns, rooms are well-maintained, showcasing signs of recent renovation, and ensuring a cozy atmosphere. Cleanliness is highlighted across reviews, with both rooms and common areas frequently described as well-kept, contributing to a pleasant stay.

The staff at Cititel Express Penang further enhance the overall experience through their friendliness and professionalism. Guests consistently commend team members for their attentive and accommodating service, from front desk operations to housekeeping, ensuring a smooth and welcoming environment. While occasional understaffing is noted during peak times, the overall service quality is highly praised, adding significantly to the positive guest experience.

Breakfast offerings receive mixed reviews, with some guests appreciating the variety available and the strategic location of the dining area, while others suggest room for improvement in menu expansion and food quality. Similarly, bed comfort varies, with many guests finding them super comfortable and clean, although there are remarks about firmness and bed size concerns. Overall, Cititel Express Penang delivers a satisfactory level of comfort and service at a reasonable price, making it an appealing choice for those seeking convenience and reliability in a bustling city setting.
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Hotel near Nightlife Spots
Situated on Nordin Street in Georgetown, Cititel Express Penang offers a convenient location for exploring the city's attractions and nightlife. The hotel provides comfortable accommodations and easy access to nearby entertainment venues.

Hotel with Free Wi-Fi
This hotel offers free Wi-Fi access. It's a conveniently located hotel in George Town, providing essential amenities and services for a comfortable stay.

Business Hotel
As a Cititel brand, this hotel likely offers essential business facilities and services. Its location in Georgetown is convenient for accessing business districts.

Cheap Hotel
Located in Georgetown, this hotel offers modern comforts at an affordable price. With cozy rooms and easy access to popular attractions, it's a great choice for those wanting to explore the city without breaking the bank.

3-Star Hotel
Cititel Express Penang, located on Nordin Street, offers a streamlined and efficient stay for travelers. Its central location in Georgetown provides easy access to local attractions and transport links. The hotel focuses on providing essential amenities and comfortable accommodations for a convenient visit.

Family Friendly Hotel

Accessible Hotel

Room Types
Standard Queen Room This queen room features air-conditioning.

Standard Twin Room This air-conditioned twin room features a tea and coffee maker and a safe deposit box. The unit offers 2 beds.

Superior Twin This air-conditioned twin room features a tea and coffee maker and a safe deposit box. The unit offers 2 beds.

Family Quad The spacious double room provides air conditioning, a tea and coffee maker and a safe deposit box. The unit offers 3 beds.

Guest Reviews
7.7
Good
Location
Cititel Express Penang boasts a strategic location that consistently garners praise from guests who have stayed there. Situated in the heart of George Town, this hotel offers incredible convenience, surrounded by shopping malls, famous food destinations, and iconic sights. Many guests appreciate its proximity to 1st Avenue Mall and Komtar, as well as the ease of access to public transport, making it an excellent choice for both leisure and business travelers.

The hotel's central position means guests can easily explore Penang's vibrant culinary scene, with popular street food stalls and cafes just a short walk away. This accessibility is a highlight for visitors eager to experience the local flavors without having to venture far. Moreover, guests have noted the nearby supermarkets and the advantageous location for those participating in events like marathons, further emphasizing its appeal for various travel purposes.

While some mention the location as the standout feature of their stay, the accommodation itself also receives positive feedback for being clean, modern, and comfortable. The friendly and approachable staff contribute to an overall pleasant stay experience. Additionally, the hotel provides its own parking space, further enhancing the convenience for those driving.

In summary, Cititel Express Penang presents a compelling choice for travelers due to its superb location in George Town, offering easy access to shopping, local eateries, and historical attractions, all while delivering a satisfactory level of comfort and service at a reasonable price.

Breakfast
The breakfast experience at Cititel Express Penang receives mixed reviews. Several guests appreciated the variety offered in the good buffet breakfast, noting many options available and the strategic location of the dining area. There is an indication that the breakfast buffet caters to diverse tastes, including options for Indian delegates, which suggests an effort towards inclusivity. However, some guests felt that the breakfast was not worth the additional cost, citing a limited selection with food that was sometimes cold. This mixed feedback indicates room for improvement, particularly in expanding the menu and enhancing food quality to match the price point. Overall, while some guests enjoy the breakfast offerings, others prefer to explore alternative options outside the hotel.

Rooms
Cititel Express Penang, located in a prime area that’s perfect for exploring the local food scene, offers clean and comfortable rooms that exude a sense of coziness. While the rooms are compact and might feel cramped, especially for families or those with larger luggage, they are generally well-maintained, showcasing signs of recent renovation. The layout is thoughtfully designed and features amenities like a comfortable bed and functional television. Cleanliness is consistently noted, contributing to a pleasant stay for guests. The staff is friendly and attentive, enhancing the overall experience. For those seeking convenience, parking is straightforward, with a smooth exit process provided by the hotel. While the space may not be ample for prayer or extensive activities, it comfortably accommodates short stays. Patrons should be aware, however, that some minor signs of aging, such as ripped curtains or corners, can occasionally be found, and some rooms may have a faint musty smell upon entry. Overall, with its excellent location and attentive service, Cititel Express Penang is a viable option for travelers seeking convenience and cleanliness in a bustling city setting.

Beds
Cititel Express Penang offers a varied experience when it comes to the comfort of its beds. Many guests found the beds to be comfortable, with descriptions such as super comfy or nice and clean frequently mentioned. For those who value a good night's sleep, the pillows also received positive feedback, often described as very comfortable.

However, the comfort level of the beds can vary. While many beds are praised for their comfort, there are remarks about beds being too firm and concerns about small bed sizes. Some guests pointed out issues such as beds on wheels moving quite a bit or beds being infested with mites, which suggest inconsistencies in bed quality. Pillow quality also has mixed reviews, with some finding them too high or reminiscent of airplane pillows.

Despite these occasional critiques, the cleanliness seems to satisfy most guests, contributing positively to the overall sleeping experience. While the room size and view limitations might be a concern for some, the newness of furniture and dedicated staff help ensure that guests leave with a generally positive impression of their stay at Cititel Express Penang.

Cleanliness
Nestled in a prime location, Cititel Express Penang is a choice destination for travelers looking for convenience and comfort in one package. The hotel enjoys a favorable spot within walking distance to popular food spots, cafes, and several major shopping malls like First Avenue, GAMA, and Prangin Mall. Guests often commend the hotel's cleanliness, highlighting the tidy and well-maintained rooms as a highlight of their stay. The rooms are described as comfortable and cozy, and the common areas are similarly kept in excellent condition. Despite some isolated issues with cleanliness, many guests appreciate the hotel's efforts to maintain high standards. The accommodating and friendly staff, particularly Megha at the St. Giles Coffee House, enhance the overall guest experience by being attentive and responsive to needs. While some found the room size a bit modest, the hotel offers a comfortable, clean, and reasonably priced stay ideal for both short and long visits.

Staff
At Cititel Express Penang, guests consistently commend the hotel’s staff for their friendliness and professionalism. Remarkably attentive and accommodating, team members like Megha at the St. Giles Coffee House, counter staff Willy, Eric, Kooi, and Saran at the front desk, and the housekeeping staff, Mohin, are highlighted for making guests feel welcome and attending promptly to their needs. The hotel seems to foster an environment where smiling, courteous, and efficient service is a priority. Front desk operations run smoothly, offering quick and friendly check-in and check-out experiences. Despite occasional comments about understaffing during peak times, the overall service quality provided by the reception and housekeeping staff receives high praise for politeness and helpfulness, contributing significantly to a positive stay. The combination of exemplary service and a convenient location enhances the guest experience at the hotel.


No, Cititel Express Penang doesn't have any pool.

No, a spa isn't available at Cititel Express Penang.

No, Cititel Express Penang doesn't allow dogs.

No, parking facilities aren't available at Cititel Express Penang.

No, Cititel Express Penang doesn't have a gym.

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