Summary of reviewsThe Durban Hotel Guyana INC. is a highly recommended hotel for those visiting Georgetown, Guyana. The hotel's location is convenient and accessible, despite some nearby ramshackle buildings. The breakfast is delicious and well-presented with options available for vegetarians. The rooms are clean and tidy with immaculate bed linen and spotless bathrooms and towels. The hotel prioritizes cleanliness and safety with a polite and friendly staff that goes above and beyond to make guests feel welcome. The wifi has received mixed reviews, but overall, guests have had positive experiences. The hotel is family-oriented and accommodating, although there is no cot available. Overall, The Durban Hotel is an exceptional and superb four-star hotel that offers good value for the money, surpassing any other hotel in the area. Show more
Read review summaries for all categories
Categories
Luxury Hotel
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Business Hotel
Hotel with Parking
4-Star Hotel
Room Types
Deluxe RoomThe hot tub is the standout feature of this double room. The double room features air conditioning, a private entrance, as well as a private bathroom boasting a bath and a shower. The unit has 1 bed.
Superior Double RoomThe double room offers air conditioning, a private entrance, as well as a private bathroom boasting a bath and a shower. The unit has 1 bed.
Family RoomThe family room offers air conditioning, a private entrance, as well as a private bathroom boasting a bath and a shower. The unit has 2 beds.
One-Bedroom SuiteProviding free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. In the well-fitted kitchenette, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned suite provides a flat-screen TV, a private entrance, soundproof walls, a tea and coffee maker as well as city views. The unit offers 1 bed.
Queen SuiteThis suite provides a hot tub. Meals can be prepared in the well-fitted kitchen, which is fitted with a stovetop, a refrigerator, kitchenware and a microwave. The suite offers air conditioning, a private entrance, a balcony with city views as well as a private bathroom boasting a bath. The unit has 1 bed.
The Durban Hotel Guyana INC. holds a great location which is very easy to find and right in the heart of the city. Despite some ramshackle buildings nearby, most guests appreciate the hotel's central location, which is better than other options around Georgetown. While a few reviewers describe the area as unpleasant or not recommendable, it is important to note that the hotel's location is far from the city center. Overall, The Durban Hotel Guyana INC. offers a convenient and accessible location for its guests.
Breakfast
The Durban Hotel Guyana INC. offers breakfast for its guests and most guests have positive things to say about it. There are options available for vegetarians and guests appreciate the quality and presentation of the dishes. Although some guests find the breakfast basic or lacking in variety, others describe it as delicious, superb and well worth paying for if not included with the room. The "English" breakfast has local options that guests enjoy and the breakfast is fresh and quiet. Some guests note that the basic breakfast option advertised on the booking is not very impressive. Overall, the staff are courteous and guests appreciate the smile they receive. There are also suggestions for improvement, such as installing an electronic gate opening mechanism and providing more variety in the breakfast offerings.
Rooms
The Durban Hotel Guyana INC. offers clean and tidy rooms with immaculate bed linen, spotless bathroom and towels. While some guests found the rooms to be small and basic, others enjoyed the additional space. A few guests noted that the photos of the rooms online did not match the actual rooms they got, however, they still acknowledged the cleanliness of the hotel as a whole. Though some rooms may be outdated, they still offer better options compared to other hotels in Georgetown. Overall, the hotel is highly praised for its cleanliness and some guests gushed about the flexibility to request room cleaning as needed.
Cleanliness
The Durban Hotel Guyana INC. is an excellent choice for a clean and comfortable stay. Guests have noted that the rooms are immaculately clean with spotless facilities including bathrooms, towels and linen. The hotel is safe and pleasant with a polite staff eager to help. The property itself is clean enough and the common areas are tidy to maintain an overall clean environment. Though a dead cockroach was found in one of the bathrooms, it is clear that the hotel prioritizes maintaining absolute cleanliness. Overall, guests have appreciated the hotel's emphasis on safety, cleanliness and excellent service.
Staff
The Durban Hotel Guyana INC. boasts of an amazing team of staff that are diligent, professional, friendly and go above and beyond to make guests feel welcome. From the reception girls to the manager, all staff members are knowledgeable about the hotel and the surrounding area, providing tips on where to get great food or find the closest gas station open in the middle of the night. The breakfast was good and service from the staff was excellent. Guests were well looked after by the manager and all other staff. There were a few negative comments about some staff members, but on the whole, the staff were friendly and personable. The manager greeted every guest personally and escorted them to their room, making them feel like family. While there were some issues with hot water and wifi, the excellent service from the staff made up for it. Overall, visitors praised the staff for their courteousness, professionalism, kindness and hospitality, which made their stay at the hotel a memorable experience.
Wi-Fi
The wifi at The Durban Hotel Guyana INC. has received mixed reviews with some guests reporting issues with their connection or the internet code not working. However, many guests have also reported good or even excellent wifi during their stay, describing it as "usable everyday" and "working good." One guest even had a positive experience with the hotel manager personally explaining an issue with the internet to them. While there are some negative comments about the wifi being "bad" or "very unstable", the overall consensus seems to be that there were mostly positive experiences with the wifi during stays at this hotel.
Family
The Durban Hotel Guyana INC. is a welcoming family-oriented hotel that is perfect for those who are travelling with their loved ones. The hotel's staff go out of their way to make sure that their guests feel like family, making the stay incredibly pleasant. Although the hotel is not specifically built for children, the staff are friendly towards kids and are more than happy to accommodate them as best they can. Unfortunately, there is no cot available for families who need it. Nonetheless, it is still a friendly place close to family, where whatever guests need is taken care of as best as possible. One recommendation is for the hotel to have an area for children to play in, which would be a great addition to the already accommodating and hospitable environment.
4 Star
If you're planning a trip to Georgetown, Guyana, make sure to consider The Durban Hotel for your stay. Judging by the numerous positive reviews, it's clear that guests enjoy their time at this four-star hotel. The accommodations are good, clean and comfortable, making it a home away from home. The staff is friendly and professional and they go out of their way to make sure guests are satisfied. Additionally, the breakfast on the fourth floor is praised as a highlight of the stay. Solo travelers will find the hotel to be good and it offers good value for the money. Overall, The Durban Hotel is where you want to be when visiting Georgetown, as it's exceptional and superb, surpassing any other hotel in the area.
No, The Durban Hotel Guyana INC. doesn't have any pool.
No, a spa isn't available at The Durban Hotel Guyana INC..
No, The Durban Hotel Guyana INC. doesn't allow dogs.
Yes, parking facilities are available at The Durban Hotel Guyana INC..
No, The Durban Hotel Guyana INC. doesn't have a gym.