An exceptional combination of modern luxury and classic elegance, the hotel offers 115 luxurious rooms and suites catering for families, golfing groups, conferences, individual travelers or special needs.
Summary of reviews
The Fancourt Hotel is an exceptional 5-star establishment and dream destination for golf enthusiasts. Its well-maintained lawns, beautiful grounds and ideal location make it a perfect choice for exploring the surrounding area. The breakfast is the standout feature with many options to suit all tastes, while the meals in the Lounge and buffets were also enjoyable. The hotel rooms are clean, comfortable and spacious, furnished with class and with stunning views, though some rooms may be in need of renovation. The staff is exceptional from security to reception to client relations and the turndown service is a nice touch. If seeking a fun-filled family vacation, Fancourt Hotel is an excellent choice, providing amenities, activities and programs for children to enjoy. The pool area is breathtaking and exceptional, though the spa has received mixed reviews on hospitality and booking difficulties. Finally, the golf facilities are world-class, providing an unforgettable golf vacation. Overall, Fancourt Hotel is simply in a class of its own, providing exceptional luxury accommodation and an unforgettable stay.
The Protea Hotel by Marriott George King George is highly regarded for its central and convenient location, making it easy to access various nearby attractions such as Knysna, Wilderness, Plettenberg Bay and the George Airport. The location offers breathtaking views of the surrounding mountains, secured parking and proximity to shops and restaurants, contributing to its appeal for various events and occasions. Guests particularly appreciate the cleanliness, spacious rooms and excellent facilities with the ground floor rooms offering a charming, motel-like feel.
Breakfast offerings at the hotel are generally well-received with many guests noting the variety, presentation and tastiness of the dishes. Despite some minor criticisms about specific items and occasional overcooked or underdone dishes, the overall breakfast experience is described as delightful and satisfying. The dinner service has also garnered positive feedback with guests praising the quality, generous portions and value of the food. The hotel's restaurant is rated highly, particularly for the Buttered Chicken and room service is commended for its efficiency and amiable staff.
Guests commonly highlight the cleanliness of the rooms, describing them as neat, spacious and well-maintained. The hotel's peaceful atmosphere and accommodating staff contribute to a comfortable and restful stay. The modern updates, beautiful room locations and amenities such as comfy beds and blackout curtains are frequently mentioned. While there are occasional remarks about dated furniture or minor maintenance issues, the overall room experience remains positive.
The staff at Protea Hotel by Marriott George King George are frequently praised for their friendliness, helpfulness and efficiency, making guests feel welcome and ensuring a smooth, enjoyable stay. The most commendable aspect is how the staff’s demeanor and service contribute to an overall positive and memorable experience for visitors.
The beds are generally described as very comfortable, significantly contributing to the guests’ restful stays, although a few guests noted that some mattresses were too hard and in need of replacement. Despite this minor criticism, the combination of cleanliness, spacious accommodations and the helpful nature of the staff ensure most visitors leave with a favorable impression of their stay at the hotel.
A 5-star boutique guest house located at the foot of the beautiful Outeniqua Mountain Valley and just 400m from one of the best beaches in the area, Wilderness Beach. With just 13 suites, all of which have their own balcony, this property offers a cozy, welcoming atmosphere to all guests who value unpretentious luxury.
Summary of reviews
Cinnamon Boutique Guest House is a top-class and exceptional five-star hotel located in the heart of Wilderness. The location is excellent with many local amenities within walking distance, including restaurants, shops and the beach. The breakfast experience is fantastic with guests enjoying local products, a wonderful coffee machine in the room and a variety of options during their four-night stay. The rooms are spacious, clean and beautifully decorated with comfortable beds, big bathrooms and two balconies that offer stunning views of the lush gardens. The staff is exceptional, friendly, helpful, attentive, professional and hardworking, going out of their way to make guests feel welcome and accommodated. The beds are super comfortable and guests have truly enjoyed their comfortable stay at the hotel. Overall, Cinnamon Boutique Guest House is a magical oasis with outstanding facilities and a wonderful vibe, making it one of the best hotels you'll ever stay in.
ANEW Resort Wilderness Garden Route, nestled in the picturesque Wilderness village, receives high praise for its prime location which offers easy access to pristine beaches, a lagoon and numerous local attractions, restaurants and shops. The hotel provides secure parking and situates guests conveniently close to essential amenities, making it ideal for both relaxation and adventure.
The breakfast at ANEW Resort Wilderness Garden Route stands out as a major highlight, earning accolades for its extensive variety, quality and delicious options. Guests frequently describe it as superb and world-class. The buffet, including special mentions like 'Annie's waffles,' caters well to all tastes, adding significant value to the overall stay. Dinner experiences also receive positive remarks for the quality and value of the food, though some guests feel the menu could benefit from more variety.
The rooms are generally spacious, clean and comfortable with some recently updated to offer a modern and pleasant experience. However, reviews indicate the need for upgrades, particularly concerning dated furnishings and occasional maintenance issues.
Cleanliness presents a mixed picture; while many guests find the hotel and its facilities well-maintained, recurrent issues such as stained carpets, outdated decor and inconsistent housekeeping services indicate areas requiring improvement.
Staff at ANEW Resort Wilderness Garden Route are consistently praised for their friendliness, professionalism and attentiveness. Exceptional service from the reception team and overall supportive interactions significantly enhance guests’ experiences.
The hotel’s WiFi service receives varied feedback with some guests satisfied with the connectivity while others experience slow, unreliable service. The spa, despite some suggestions for further investment, is well-regarded for its excellent treatments and modern facilities, contributing to a relaxing stay.
Guests appreciate the pool areas for their cleanliness, family-friendly amenities and overall pleasant atmosphere, although occasional maintenance issues are noted. The beachside location, safe and beautiful environment and proximity to scenic spots further add to the hotel’s appeal.
ANEW Resort Wilderness Garden Route is highly recommended for families, offering child-friendly activities and facilities like playrooms, putt-putt and jungle gyms, making it a favorable choice for budget-friendly family vacations. The hotel's commitment to providing a delightful experience, particularly for families and those seeking a blend of tranquility and exploration, remains evident through its positive reviews.
Botlierskop Private Game Reserve offers an extraordinary retreat characterized by a harmonious blend of nature, luxury, and exceptional hospitality. Nestled in a breathtakingly beautiful location, the reserve provides stunning vistas of the surrounding mountains and valleys, where guests can observe wildlife roaming freely. The well-maintained environment and breathtaking scenery make it an ideal destination for special occasions like honeymoons.
The culinary experiences at Botlierskop are highlighted by delicious and high-quality offerings. Breakfast is praised for its variety and taste, although there is room for improvement in terms of pricing transparency. Dinner experiences are elevated by the warm, cozy ambiance of the restaurant, complete with views of wildlife that create an unforgettable backdrop to the meals. The combination of top-quality food and enchanting atmosphere ensures lasting positive impressions.
Accommodations at the reserve seamlessly integrate luxury with the tranquility of the wilderness. Guests particularly appreciate the luxurious glamping tents that offer comfort alongside stunning views. These well-appointed accommodations provide privacy and peace, frequently praised for their cleanliness and thoughtful designs. For those preferring more traditional accommodations, the Manor House is available, although it is the tents that receive the most accolades.
Cleanliness is consistently lauded, with the property and rooms meticulously maintained to provide a pristine environment. This commitment to cleanliness is matched by a team of exceptionally friendly and attentive staff, who enhance the guest experience with their warmth and hospitality. Rangers and guides are noted for their extensive knowledge, adding depth to the wildlife experiences.
Embodying a super luxurious outdoor experience, Botlierskop offers guests an elegant retreat marked by a perfect balance of comfort and extravagance. The resort's design, attention to detail, and high standards across all aspects of the stay make it a premier destination for a serene and opulent getaway.
The Point Hotel & Spa enjoys a prime location at the headland of Mossel Bay, offering awe-inspiring sea views and easy access to local attractions. The hotel's geographic positioning is consistently praised for its serene beauty, making it a memorable choice for travelers. Guests appreciate the direct access to picturesque shoreline walks, scenic balconies, and nearby restaurants, enhanced by friendly and attentive staff who foster a welcoming atmosphere.
The hotel’s breakfast garners positive feedback for its quality and variety, complemented by stunning views and a pleasant dining environment. However, guests note that improvements in food variety and service consistency could enhance the experience.
Dining experiences have been mixed, with many finding the dinner service lacking due to issues with food quality and understaffing. These aspects have resulted in a dining experience that does not meet the potential of the grand setting.
Reviews of the rooms present a mixed picture; while some guests find them spacious and well-decorated with breathtaking ocean views, concerns about cleanliness, outdated decor, and insufficient maintenance are prevalent. Improvements in maintenance and decor updates could greatly enhance guest satisfaction.
Cleanliness throughout the hotel receives varied feedback. Despite some praise for neatness and clean environments, recurring issues such as dirty rooms, maintenance failures, and unpleasant odors need addressing to improve overall guest satisfaction.
The staff's warmth and exceptional service leave a lasting impression on guests, often enhancing the overall experience. Staff are noted for their friendliness and attentiveness, contributing significantly to the hotel's appeal.
Wireless internet service at the hotel is noted as slow and unreliable, with poor connectivity affecting the guest experience. An upgrade to a more stable network would benefit many visitors.
The spa offers excellent treatments that guests find relaxing, becoming a tranquil highlight for those seeking relaxation. However, concerns over non-operational facilities and a lack of clear information detract from the overall spa experience.
Bed comfort is a mixed aspect of the hotel experience, with some guests praising the beds, while others point to discomfort and a need for replacements. Updating the beds would align guest comfort with expectations.
While the hotel's charming location and attentive service are celebrated, it falls short of the four-star standard it claims to be. Significant facility upgrades, resolution of service inconsistencies, and a proper liquor license would enrich the guest experience and align the hotel more closely with its advertised rating.
Protea Hotel by Marriott Mossel Bay receives consistently high marks from guests, attributed largely to its prime location offering stunning panoramic views of the bay, beach and harbor. Ideally situated in the town's center, it provides easy access to the marina, seafront restaurants, shops and local attractions, making it a convenient base for exploring the area. The hotel's cleanliness and well-maintained facilities enhance the appeal, reaffirming the high standards of the establishment.
The breakfast at the hotel is highly regarded for its variety and quality with the buffet earning praise for its assortment of delicious offerings. Guests particularly enjoy dining in the garden area, although there's occasional feedback on the price and inclusion in the room cost. The dinner experience at the renowned Café Gannet is frequently highlighted with guests lauding the exceptional meals, great vibe and beautiful presentation of dishes. The restaurant staff's friendliness significantly adds to the positive dining atmosphere.
Rooms at the hotel are commended for their spacious, modern design and comfort, featuring amenities such as separate showers and balconies with breathtaking sea or harbor views. Cleanliness is a standout point with rooms and facilities being well-kept and inviting. The beds receive exceptional praise for their comfort, contributing to a restful sleep experience.
The staff at Protea Hotel by Marriott Mossel Bay play a pivotal role in creating a welcoming and enjoyable stay. Guests frequently commend their friendly, helpful and hospitable nature, which greatly enhances overall satisfaction.
The hotel's pool area, although modestly sized, offers a relaxing, cozy space with a pleasant sea view, while the clean and inviting atmosphere further appeals to guests. Parking facilities are convenient and secure, despite an extra charge for parking. The high standards of service, combined with the beautiful coastal setting and excellent amenities, make Protea Hotel by Marriott Mossel Bay a highly recommended destination for travelers.