Bernstorff Castle Hotel
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Summary of reviewsBernstorff Castle Hotel, located amidst a vast and meticulously maintained park, offers a serene and almost fairy-tale-like setting that consistently leaves guests in awe. The beautiful surroundings, filled with lush gardens and expansive forest trails, are perfect for leisurely strolls and a quiet escape from city life, while still being conveniently close to Copenhagen. The hotel’s peaceful environment, coupled with its dog-friendly policies, makes it an excellent choice for nature lovers seeking tranquility with easy access to the city's attractions.
Accommodations at the hotel are clean and charming, harmonizing well with the park’s understated elegance. The rooms, described as spacious and clean with modern touches, have earned praise for their comfort, providing a cozy retreat. Some comments note the small room sizes and outdated decor, but the overall charm and historical ambiance largely compensate for these minor drawbacks.
The breakfast experience is generally lauded for its delicious and varied options served in a beautiful historical setting. Guests appreciate the excellent buffet, which includes a range of pastries, fresh fruits and hot items. The serene environment of dining in the castle, particularly on the terrace or with a garden view, further enhances the experience. Occasionally, breakfast items run out or the spread may lack variety, but the overall sentiment is positive.
Dinner and lunch options at the hotel are limited with some guests noting scarce and irregular offerings. However, the Sunday brunch is highly recommended and a nearby Italian restaurant provides an excellent alternative for meals outside the hotel. The polite and professional staff add to the pleasant dining experience, even though more robust on-site dining services would be beneficial.
Guests frequently commend the friendliness and accommodation of the hotel's staff. The team is described as polite, helpful and attentive with the exceptional service of certain members often highlighted. This high level of service creates a welcoming and relaxed atmosphere, significantly enhancing the overall guest experience.
WiFi at the hotel receives mixed reviews with some guests experiencing a stable connection, while others report instability and weak signals in certain areas. Improvements in this area would be welcomed to ensure a consistently reliable connection throughout the property.
Parking is noted as a strong point with ample free parking spaces available. Some concerns about lighting and navigation in the parking area are mentioned, but the convenience of free parking remains a significant advantage for guests.
Overall, Bernstorff Castle Hotel offers a picturesque retreat with its stunning natural setting, historic charm and high-quality service. Though there are areas for improvement, especially in dining options and modern amenities in the rooms, the positive experiences around the beautiful grounds, comfortable accommodations and exceptional staff make it a memorable destination for both leisure and business travelers.
Categories
Accommodations at the hotel are clean and charming, harmonizing well with the park’s understated elegance. The rooms, described as spacious and clean with modern touches, have earned praise for their comfort, providing a cozy retreat. Some comments note the small room sizes and outdated decor, but the overall charm and historical ambiance largely compensate for these minor drawbacks.
The breakfast experience is generally lauded for its delicious and varied options served in a beautiful historical setting. Guests appreciate the excellent buffet, which includes a range of pastries, fresh fruits and hot items. The serene environment of dining in the castle, particularly on the terrace or with a garden view, further enhances the experience. Occasionally, breakfast items run out or the spread may lack variety, but the overall sentiment is positive.
Dinner and lunch options at the hotel are limited with some guests noting scarce and irregular offerings. However, the Sunday brunch is highly recommended and a nearby Italian restaurant provides an excellent alternative for meals outside the hotel. The polite and professional staff add to the pleasant dining experience, even though more robust on-site dining services would be beneficial.
Guests frequently commend the friendliness and accommodation of the hotel's staff. The team is described as polite, helpful and attentive with the exceptional service of certain members often highlighted. This high level of service creates a welcoming and relaxed atmosphere, significantly enhancing the overall guest experience.
WiFi at the hotel receives mixed reviews with some guests experiencing a stable connection, while others report instability and weak signals in certain areas. Improvements in this area would be welcomed to ensure a consistently reliable connection throughout the property.
Parking is noted as a strong point with ample free parking spaces available. Some concerns about lighting and navigation in the parking area are mentioned, but the convenience of free parking remains a significant advantage for guests.
Overall, Bernstorff Castle Hotel offers a picturesque retreat with its stunning natural setting, historic charm and high-quality service. Though there are areas for improvement, especially in dining options and modern amenities in the rooms, the positive experiences around the beautiful grounds, comfortable accommodations and exceptional staff make it a memorable destination for both leisure and business travelers.
Historic Hotel
Located in an 18th-century Neoclassical palace that was a former royal residence. Although situated in Gentofte, its history and architecture are significant.
Hotel with Parking
The hotel offers free private parking on site. This ensures a convenient and complimentary parking experience for all guests.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
3-Star Hotel
Guest Reviews
Nestled amidst the gorgeous greenery of a vast and meticulously maintained park, the Bernstorff Castle Hotel boasts a tranquil, almost fairy-tale-like setting that consistently leaves guests in awe. The historic castle itself is a delightful retreat, offering beautiful surroundings filled with lush gardens and expansive forest trails that provide a perfect backdrop for leisurely strolls and explorations.
Guests repeatedly highlight the serene and peaceful environment, which feels like an escape from the bustling city life yet remains conveniently accessible. The park's proximity to Copenhagen, just a short train or bicycle ride away, adds to the hotel's appeal, making it an ideal base for exploring the city and its attractions, such as Dyrehavsbakken and Louisiana Museum.
The location also garners praise for being dog-friendly, appealing to nature lovers and those seeking a quiet refuge. The castle's close distance to public transportation, restaurants and other amenities ensures that guests have everything they need within reach.
Accommodations are noted for their cleanliness and charm, harmonizing with the park's understated elegance. The delicious breakfast served amidst this serene setting is often highlighted as a delightful start to the day.
Overall, Bernstorff Castle Hotel provides an exceptional location for those looking to enjoy natural beauty and tranquility with the added benefit of being near Copenhagen. Whether for a peaceful retreat, a picturesque walk or convenient access to the city, this castle hotel effortlessly combines charm, convenience and an enchanting environment.
The breakfast experience at Bernstorff Castle Hotel is generally well-received by guests, who frequently highlight the delicious and varied options available in a beautiful and historic setting. Many reviews praise the breakfast as excellent, fantastic and lovely, often noting the generous and tasty buffet that includes a variety of pastries, fresh fruit, dairy products and hot items like scrambled eggs with bacon and sausages.
The ambiance of having breakfast in the castle with its beautiful rooms and soothing, historical surroundings, significantly enhances the experience. Guests appreciate the serene environment and the added charm of dining on the terrace or with a view of the garden.
While most comments are positive, there are occasional criticisms about the breakfast running out of items, a lack of variety and sporadic mentions of hygiene and quality concerns. Some guests noted that the breakfast time could be restrictive and it wasn't always restocked adequately. Despite these issues, the overall sentiment suggests that the breakfast at Bernstorff Castle Hotel is a highlight for many, often described as wonderful, delicious and well-catered.
Bernstorff Castle Hotel offers a delightful dining experience with many guests praising the delicious and great breakfast. The Sunday brunch receives particular acclaim, often described as fantastic and highly recommended. Although food at the hotel is generally regarded as good, the options for dinner and lunch appear limited with reviews noting a scarce buffet that isn’t always replenished and no food options on certain occasions. The ability to purchase even a light dinner at the location is appreciated, though the limited dining hours and lack of nearby restaurants can be a downside. For lunch or coffee needs, guests are without options on-site, but for those looking to explore beyond the castle, a nearby Italian restaurant comes highly recommended for dinner. The hotel’s polite staff and suitability for company conferences are mentioned positively, despite the limited dining services.
The rooms at Bernstorff Castle Hotel evoke a blend of charm and practicality, though varied in their appeal. Many guests appreciated the spacious and clean accommodations, which were often described as bright and modern. The renovated premises and outward charm of the old buildings provided a lovely setting, along with the benefits of quiet and peaceful surroundings. Cleanliness was generally reliable, if sometimes inconsistent and the rooms furnished what most considered to be functional and comfortable for short stays.
The rooms, however, were frequently remarked upon for their small size, particularly when traveling with more than one suitcase. The decor and furniture appear somewhat outdated with a number of guests noting that certain aspects seemed worn or in need of renovation. Comfort varied as well; while many found the beds comfortable, others pointed out issues with pillows, lack of air conditioning and the occasional draughty window.
Location-wise, it's important to note that rooms are often located in buildings separate from the castle itself, sometimes involving a climb with no elevator. Bathroom facilities were adequate but could benefit from better maintenance with specific gripes about the lack of water pressure and occasional missing essentials like soap.
While the charm of staying in a historic setting amidst beautiful grounds certainly shines through, the overall experience of the rooms can fluctuate, offering a mix of both quaint appeal and the need for some modern updates.
Nestled within the charming surroundings of Bernstorff Castle Hotel, the accommodations offer a compelling mix of experiences when it comes to beds. Many guests have praised the comfort and quality, noting good beds, very comfortable sleep surfaces and good quality bedding. Several reviews highlight that the beds are particularly conducive to a restful night's sleep, often described as lovely and really comfortable.
However, opinions on the bed sizes and firmness reveal some variability. There is mention of smaller beds, which might be more suited for solo travelers or those who don’t mind close quarters. Some guests found the double beds to be less ideal, as they were often composed of two single mattresses which tended to separate in the middle. A few travelers expressed a desire for firmer or larger beds, suggesting that the hotel could benefit from more consistent bedding options.
Though the beds receive generally favorable comments, it is worth noting that a few guests found them to be uncomfortable or lacking adequate support with some citing issues like soft spots and varying firmness. A minor but recurring point of contention was the inadequacy of the provided pillows and duvets.
Overall, while Bernstorff Castle Hotel's beds provide a mostly pleasant sleeping experience bolstered by high-quality bedding, potential visitors might want to consider personal preferences regarding bed size and firmness.
Bernstorff Castle Hotel has received mixed reviews regarding cleanliness. Guests frequently praise the hotel for its general tidiness, describing the rooms and surroundings as consistently neat and clean. Many found their accommodations very clean and well-maintained with clean bathrooms and practical furnishings. The spacious, clean rooms further contributed to a positive experience for several visitors.
However, there have been reports indicating that the hotel could improve its cleaning protocols. Some guests noted issues such as dirty windowsills, stained towels and walls and an unclean atmosphere in certain areas. Specific complaints include outdated rooms, empty soap dispensers and missed towel changes. Apparent shortcuts in the cleaning process, like brief cleanings and lack of deep cleaning, have also been highlighted.
Additionally, there were a few concerns about the staff’s practices, such as housekeeping entering rooms before check-out and knocking early on weekends. Despite these critiques, overall guest sentiment still leans towards finding the hotel clean and welcoming, suggesting that while some improvements are needed, many visitors have had satisfactory experiences regarding cleanliness.
Bernstorff Castle Hotel is widely praised for its exceptional staff and quality service. Guests frequently highlight the friendliness and accommodation provided by the hotel's team. Reviews often mention the polite and helpful nature of the receptionists, who assist with various issues, including check-ins and code-handling. Service is described as professional and commendable with many guests feeling welcomed and attended to by a kind and competent staff.
Several reviews emphasize the particular excellence of certain team members, such as Sara, whose service was noted as exemplary. The chefs and dining staff also receive accolades for creating fantastic dining experiences, adding to the overall pleasant stay. The hotel's management is recognized for maintaining a positive and relaxed atmosphere, contributing to the inviting ambiance.
Although there are rare mentions of staff being short-tempered or not welcoming, these instances are overshadowed by the numerous accounts of super friendly, sweet and smiling staff members who go out of their way to ensure guests have a great stay.
In sum, Bernstorff Castle Hotel’s staff is a cornerstone of its positive reviews with guests frequently expressing gratitude for their efforts in providing a top-notch service, making their stays both memorable and enjoyable.
The WiFi experience at Bernstorff Castle Hotel presents a mixed bag for guests. While some have had a seamless experience with good, functioning internet, others have found the connection to be unstable and spotty at times. There are areas within the hotel where the signal is weak or almost non-functional. Despite these inconsistencies, there is a general consensus that the WiFi is operational in the rooms, albeit sometimes slower than expected. Some guests have reported no issues with the WiFi, highlighting the variability in experiences. The hotel could benefit from more prompt attention to WiFi issues to ensure a consistently reliable connection throughout the property.
Bernstorff Castle Hotel offers several advantages when it comes to parking. Guests appreciate the availability of free parking spaces and good parking facilities. Many reviews highlight that there are plenty of free parking options on site, making it convenient for those traveling by car. Free parking is repeatedly emphasized, amplifying its attractiveness to guests.
However, there are some concerns raised by reviewers. The lack of lighting in the parking area has made some guests feel unsafe and others have noted difficulties due to the confusing parking procedures and misleading directions. The paths from the parking lot to the entrance can be tricky to navigate, which could be challenging, especially for older visitors or during busy events like the Christmas market, when parking can become particularly difficult and spaces might be blocked.
On the plus side, the hotel does have prioritized free parking and the secured parking option was found by some guests. For the most part, people found parking at Bernstorff Castle Hotel straightforward and comfortable with clear positive feedback on the quality and availability of the parking spaces despite a few logistical issues and the occasional busy period.
Bernstorff Castle Hotel is a charming 3-star destination, ideal for business meetings and conferences. The castle itself is beautiful, offering an excellent environment for business-related events. Equipped with conference centers and dedicated brainstorming rooms, it serves as a good starting point for business activities. Guests have praised the hotel for its excellent and friendly service tailored to business clients. However, some reviews note a lack of amenities typical for a business stay, as the hotel is more focused on hosting conferences, weddings and events rather than accommodating regular hotel guests.
Nestled in a captivating historical setting, Bernstorff Castle Hotel offers guests a unique blend of history and beauty. This intriguing former castle showcases well-maintained gardens, offering picturesque views and a large park for serene walks. The hotel's dining rooms exude charm and elegance, reflecting the rich history embedded within its walls. The ambiance is fascinating, blending the allure of a historic building with the enchanting fairytale atmosphere of its surroundings. Ideal for those interested in exploring historically rich sites, Bernstorff Castle Hotel promises a memorable stay in a beautifully preserved manor house.
Nestled within stunning surroundings, Bernstorff Castle Hotel is a haven for dog owners. The hotel is situated in a beautiful park that not only accommodates dog walkers but also allows dogs to roam freely. Visitors can enjoy watching numerous happy dogs playing in the adjacent park, which also doubles as a dog forest. This area is perfect for taking leisurely walks with canine companions. The hotel is very dog-friendly, permitting dogs to move off-leash, which makes it an ideal location for those traveling with pets. The acceptance of dogs in the accommodations and the welcoming atmosphere further enhance the positive experience for pet owners. For those seeking a unique and picturesque place to stay while visiting Copenhagen, Bernstorff Castle Hotel comes highly recommended.
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Location
Guests repeatedly highlight the serene and peaceful environment, which feels like an escape from the bustling city life yet remains conveniently accessible. The park's proximity to Copenhagen, just a short train or bicycle ride away, adds to the hotel's appeal, making it an ideal base for exploring the city and its attractions, such as Dyrehavsbakken and Louisiana Museum.
The location also garners praise for being dog-friendly, appealing to nature lovers and those seeking a quiet refuge. The castle's close distance to public transportation, restaurants and other amenities ensures that guests have everything they need within reach.
Accommodations are noted for their cleanliness and charm, harmonizing with the park's understated elegance. The delicious breakfast served amidst this serene setting is often highlighted as a delightful start to the day.
Overall, Bernstorff Castle Hotel provides an exceptional location for those looking to enjoy natural beauty and tranquility with the added benefit of being near Copenhagen. Whether for a peaceful retreat, a picturesque walk or convenient access to the city, this castle hotel effortlessly combines charm, convenience and an enchanting environment.
Breakfast
The ambiance of having breakfast in the castle with its beautiful rooms and soothing, historical surroundings, significantly enhances the experience. Guests appreciate the serene environment and the added charm of dining on the terrace or with a view of the garden.
While most comments are positive, there are occasional criticisms about the breakfast running out of items, a lack of variety and sporadic mentions of hygiene and quality concerns. Some guests noted that the breakfast time could be restrictive and it wasn't always restocked adequately. Despite these issues, the overall sentiment suggests that the breakfast at Bernstorff Castle Hotel is a highlight for many, often described as wonderful, delicious and well-catered.
Dinner
Rooms
The rooms, however, were frequently remarked upon for their small size, particularly when traveling with more than one suitcase. The decor and furniture appear somewhat outdated with a number of guests noting that certain aspects seemed worn or in need of renovation. Comfort varied as well; while many found the beds comfortable, others pointed out issues with pillows, lack of air conditioning and the occasional draughty window.
Location-wise, it's important to note that rooms are often located in buildings separate from the castle itself, sometimes involving a climb with no elevator. Bathroom facilities were adequate but could benefit from better maintenance with specific gripes about the lack of water pressure and occasional missing essentials like soap.
While the charm of staying in a historic setting amidst beautiful grounds certainly shines through, the overall experience of the rooms can fluctuate, offering a mix of both quaint appeal and the need for some modern updates.
Beds
However, opinions on the bed sizes and firmness reveal some variability. There is mention of smaller beds, which might be more suited for solo travelers or those who don’t mind close quarters. Some guests found the double beds to be less ideal, as they were often composed of two single mattresses which tended to separate in the middle. A few travelers expressed a desire for firmer or larger beds, suggesting that the hotel could benefit from more consistent bedding options.
Though the beds receive generally favorable comments, it is worth noting that a few guests found them to be uncomfortable or lacking adequate support with some citing issues like soft spots and varying firmness. A minor but recurring point of contention was the inadequacy of the provided pillows and duvets.
Overall, while Bernstorff Castle Hotel's beds provide a mostly pleasant sleeping experience bolstered by high-quality bedding, potential visitors might want to consider personal preferences regarding bed size and firmness.
Cleanliness
However, there have been reports indicating that the hotel could improve its cleaning protocols. Some guests noted issues such as dirty windowsills, stained towels and walls and an unclean atmosphere in certain areas. Specific complaints include outdated rooms, empty soap dispensers and missed towel changes. Apparent shortcuts in the cleaning process, like brief cleanings and lack of deep cleaning, have also been highlighted.
Additionally, there were a few concerns about the staff’s practices, such as housekeeping entering rooms before check-out and knocking early on weekends. Despite these critiques, overall guest sentiment still leans towards finding the hotel clean and welcoming, suggesting that while some improvements are needed, many visitors have had satisfactory experiences regarding cleanliness.
Staff
Several reviews emphasize the particular excellence of certain team members, such as Sara, whose service was noted as exemplary. The chefs and dining staff also receive accolades for creating fantastic dining experiences, adding to the overall pleasant stay. The hotel's management is recognized for maintaining a positive and relaxed atmosphere, contributing to the inviting ambiance.
Although there are rare mentions of staff being short-tempered or not welcoming, these instances are overshadowed by the numerous accounts of super friendly, sweet and smiling staff members who go out of their way to ensure guests have a great stay.
In sum, Bernstorff Castle Hotel’s staff is a cornerstone of its positive reviews with guests frequently expressing gratitude for their efforts in providing a top-notch service, making their stays both memorable and enjoyable.
Wi-Fi
Parking
However, there are some concerns raised by reviewers. The lack of lighting in the parking area has made some guests feel unsafe and others have noted difficulties due to the confusing parking procedures and misleading directions. The paths from the parking lot to the entrance can be tricky to navigate, which could be challenging, especially for older visitors or during busy events like the Christmas market, when parking can become particularly difficult and spaces might be blocked.
On the plus side, the hotel does have prioritized free parking and the secured parking option was found by some guests. For the most part, people found parking at Bernstorff Castle Hotel straightforward and comfortable with clear positive feedback on the quality and availability of the parking spaces despite a few logistical issues and the occasional busy period.
Business
Historic
Dog Friendly
No, Bernstorff Castle Hotel doesn't have any pool.
No, a spa isn't available at Bernstorff Castle Hotel.
Yes, Bernstorff Castle Hotel welcomes dogs.
Yes, parking facilities are available at Bernstorff Castle Hotel.
No, Bernstorff Castle Hotel doesn't have a gym.
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