Grand Ion Delemen Premium Suites & Room by TOP HOME
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Summary of reviewsGrand Ion Delemen Premium Suites & Room by TOP HOME enjoys a prime location at the highest point of Genting Highlands, offering a serene and cozy atmosphere with cool, pleasant weather. Guests appreciate its strategic positioning, which, despite being a short drive from major attractions, ensures a tranquil escape from the bustling crowds. The convenience of nearby amenities, such as a 24-hour supermarket and accessible transportation options, further adds to its appeal.
The accommodations receive high praise for their cleanliness, modern design and spaciousness. Guests find the rooms well-maintained, tastefully decorated and fully equipped with comprehensive amenities, including a stove, oven, TVs and comfortable bedding. Stunning mountain views from the rooms significantly enhance the overall experience. While minor issues like lengthy room access passwords and occasional hot water problems are noted, they do not overshadow the generally positive feedback about the rooms being cozy and neat.
Cleanliness standards, however, show some inconsistencies. While many guests describe their rooms and the hotel environment as clean and modern, there are reports of cleanliness issues in common areas and some individual rooms. Specific concerns include dusty surfaces, cockroaches, insects and unvacuumed carpets. Yet, the overall sentiment leans towards a positive experience in terms of room conditions.
The staff at Grand Ion Delemen Premium Suites & Room by TOP HOME are frequently praised for their friendliness, responsiveness and excellent customer service. Efficient check-in processes and the personal touch provided by staff members like Joe contribute to a welcoming environment. The willingness of staff to accommodate guest needs, including facilitating room changes, highlights their commitment to providing a five-star comfort experience.
The hotel is highly recommended for families and groups, thanks to its family-friendly facilities and spacious rooms. The pool is a popular feature, particularly for family enjoyment. Guests appreciate the variety of comfortable bed options, including large double beds, extra single beds and queen beds, which ensure a pleasant sleep experience for both adults and children. Flexible sleeping arrangements and the provision of additional beds upon request make the hotel ideal for large families and groups of friends.
Categories
The accommodations receive high praise for their cleanliness, modern design and spaciousness. Guests find the rooms well-maintained, tastefully decorated and fully equipped with comprehensive amenities, including a stove, oven, TVs and comfortable bedding. Stunning mountain views from the rooms significantly enhance the overall experience. While minor issues like lengthy room access passwords and occasional hot water problems are noted, they do not overshadow the generally positive feedback about the rooms being cozy and neat.
Cleanliness standards, however, show some inconsistencies. While many guests describe their rooms and the hotel environment as clean and modern, there are reports of cleanliness issues in common areas and some individual rooms. Specific concerns include dusty surfaces, cockroaches, insects and unvacuumed carpets. Yet, the overall sentiment leans towards a positive experience in terms of room conditions.
The staff at Grand Ion Delemen Premium Suites & Room by TOP HOME are frequently praised for their friendliness, responsiveness and excellent customer service. Efficient check-in processes and the personal touch provided by staff members like Joe contribute to a welcoming environment. The willingness of staff to accommodate guest needs, including facilitating room changes, highlights their commitment to providing a five-star comfort experience.
The hotel is highly recommended for families and groups, thanks to its family-friendly facilities and spacious rooms. The pool is a popular feature, particularly for family enjoyment. Guests appreciate the variety of comfortable bed options, including large double beds, extra single beds and queen beds, which ensure a pleasant sleep experience for both adults and children. Flexible sleeping arrangements and the provision of additional beds upon request make the hotel ideal for large families and groups of friends.
Family Friendly Hotel
Offers premium suites with enhanced amenities and services. Provides a luxurious experience for families seeking extra comfort.
Hotel with Parking
This property, categorized as a hotel, offers parking facilities for its guests. Hotels are equipped to provide convenient parking options to accommodate visitors with vehicles.
4-Star Hotel
Grand Ion Delemen Premium Suites offers premium accommodations with enhanced amenities. Guests can expect well-designed suites and rooms. The hotel provides a comfortable and upscale experience.
Hotel with Indoor Pool
Situated at the Grand Ion Delemen address and listed as a hotel, this property is expected to provide guests with access to the indoor swimming pool facilities of the Grand Ion Delemen Hotel.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Romantic Hotel
Hotel with Swimming Pool
Indoor Pool
Accessible Hotel
Hotel with Gym
Small Hotel
Guest Reviews
Grand Ion Delemen Premium Suites & Room by TOP HOME is situated in a prime location at the highest part of Genting Highlands. The breathtaking mountaintop setting offers cool and pleasant weather, contributing to a tranquil and cozy atmosphere. Guests appreciate the calm and chill surroundings, which provide a serene contrast to the bustling and crowded areas of Genting, such as First World. The hotel's strategic positioning ensures it is well-connected, although it takes approximately 10-15 minutes to drive to major attractions like the outdoor and indoor parks and Sky Avenue. For convenience, there is a small 24-hour supermarket right next to the building and the availability of taxi services and shuttle options helps mitigate any transportation challenges. Overall, despite some remarks about the distance from key sites, the location of Grand Ion Delemen Premium Suites is praised for its ambiance, safety and connections.
The Grand Ion Delemen Premium Suites & Room by TOP HOME in Genting Highlands receives positive feedback for its clean and modern accommodations. Guests consistently praise the spaciousness and comfort of the rooms, noting that they are well-maintained and tastefully decorated. The facilities within the rooms are comprehensive, including amenities such as a stove, oven, two TVs, iron, ironing board and a fridge. Comfortable beds and additional sleeping arrangements are appreciated, making the units suitable for families. Many reviews highlight the superb mountain views from the rooms, which add to the overall pleasant experience. Despite some minor issues like a long password for room access and occasional hot water problems, the overall sentiment is highly favorable with many describing the units as cozy, neat and boasting a modern design.
The Grand Ion Delemen Premium Suites & Room by TOP HOME offers a variety of bed options including large double beds, extra single beds and even extra queen beds. Many guests have noted the availability of comfortable single beds and extra pillows, enhancing their stay. A recurring highlight in the reviews is the exceptional comfort of the beds with guests frequently describing them as very comfortable, nice and even "so comfy." Some rooms include multiple bedding options, such as a double bed paired with a single bed and a foldable mattress, providing flexible sleeping arrangements suitable for families. The large beds can comfortably accommodate two adults and a child. Additionally, the attentive staff is willing to provide extra beds upon request.
Grand Ion Delemen Premium Suites & Room by TOP HOME offers a mixed bag when it comes to cleanliness, though many reviews highlight its positive aspects. Guests frequently describe the rooms as clean, modern and spacious with some noting that they smell good and are nicely decorated. The hotel itself is often remarked upon as clean and comfortable with a peaceful and scenic surrounding environment. Many units offer fantastic views, enhancing the overall appeal.
However, despite the plentiful praise, there are significant cleanliness issues reported in common areas and some individual rooms. Guests have pointed out problems such as cockroaches, insects, dusty and dirty surfaces, unvacuumed carpets and unpleasant smells from bed linens and pillows. Issues extend to neglected areas like dirty windows, corridors and balconies scattered with cigarette butts.
While the hotel boasts many clean units and a generally positive experience regarding room conditions, potential guests should be aware of the inconsistent cleanliness standards in other areas of the property.
The staff at Grand Ion Delemen Premium Suites & Room by TOP HOME receive high praise in guest reviews with many highlighting their friendliness, responsiveness and excellent customer service. Guests were particularly impressed by the efficient check-in process with individuals like Joe personally greeting and assisting guests upon arrival. The host and owner are frequently noted for their approachability and helpfulness, providing a warm and welcoming environment. The customer service stands out with its prompt responses and the willingness of staff to accommodate guest needs, such as updating room numbers and facilitating room changes. Overall, the hospitality provided, along with easy self-check-in options, contributes to a five-star comfort experience for visitors.
The Grand Ion Delemen Premium Suites & Room by TOP HOME is highly recommended for families and groups. Guests consistently highlight its suitability for large families and groups of friends, making it an ideal choice for gatherings. The facilities are particularly family-friendly with the pool frequently mentioned as a favorite feature for family enjoyment. The overall atmosphere and amenities are well-suited for creating memorable experiences for both adults and children, ensuring that everyone has an enjoyable stay.
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Location
Rooms
Beds
Cleanliness
However, despite the plentiful praise, there are significant cleanliness issues reported in common areas and some individual rooms. Guests have pointed out problems such as cockroaches, insects, dusty and dirty surfaces, unvacuumed carpets and unpleasant smells from bed linens and pillows. Issues extend to neglected areas like dirty windows, corridors and balconies scattered with cigarette butts.
While the hotel boasts many clean units and a generally positive experience regarding room conditions, potential guests should be aware of the inconsistent cleanliness standards in other areas of the property.
Staff
Family
Yes, Grand Ion Delemen Premium Suites & Room by TOP HOME has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Grand Ion Delemen Premium Suites & Room by TOP HOME.
No, Grand Ion Delemen Premium Suites & Room by TOP HOME doesn't allow dogs.
Yes, parking facilities are available at Grand Ion Delemen Premium Suites & Room by TOP HOME.
Yes, Grand Ion Delemen Premium Suites & Room by TOP HOME has a gym.
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