Accessible HotelThis hotel includes wheelchair accessible guest rooms, specifically designed to cater to the special needs of visitors. It offers handicapped rooms/facilities and provides ground floor rooms for easy access.
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Summary of reviews related to the 'Accessible' categoryHotel Inn Design Macon Sancé, previously known as Kyriad, offers a mixed experience regarding accessibility for guests with disabilities. On the positive side, the hotel's location is highly praised for its ease of access, being conveniently situated near the highway and well-connected by public transportation, including TGV and local train stations. This makes it an ideal stopover for travelers looking for a quick and easy stay. Guests appreciated the ground-floor rooms, which were available upon request and the large bathrooms designed to be walker-friendly. The menu and reception hall are also noted as accessible.
However, there are areas where the hotel falls short. Guests pointed out the difficulty in finding the location due to poor signage and inaccurate directions. Another significant drawback is the lack of an elevator, which poses challenges for disabled or elderly guests needing to reach higher floors. Additionally, there are no specific equipment or facilities tailored for people with reduced mobility. Some guests also reported issues with noise due to inadequate soundproofing and found the provided address on booking platforms to be incorrect, which adds further confusion.
Overall, while Hotel Inn Design Macon Sancé is well-located and offers some basic accessibility features, improvements are needed to better serve guests with disabilities, particularly in terms of directional signage, soundproofing and installation of essential facilities like elevators.
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