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Summary of reviewsHotel Cairoli in Genoa receives numerous positive reviews, particularly lauding its exceptional location in the historic city center. Guests appreciate the hotel's position on a pedestrian street, which provides easy access to key attractions like the Old Port, Genoa Aquarium and significant cultural landmarks. Proximity to train and bus stations also adds to travel convenience. The area around the hotel is described as safe and lively, yet relatively quiet, enhancing the overall attractiveness of the location.
The breakfast offerings at Hotel Cairoli generally receive favorable comments with guests highlighting a variety of savory and sweet options, generous portions and good value. While some guests found it basic or had minor complaints about the selection, the hearty breakfast is appreciated for its quality products and its contribution to a positive start to the day.
The rooms at Hotel Cairoli are praised for their unique and original decor, cleanliness and functional amenities. Guests often mention the comfort provided by the spacious, well-furnished rooms, including family-friendly apartments and studios. Positive reviews frequently highlight the robust air conditioning, clean linens and newly renovated bathrooms. Despite occasional issues with room sizes and noise, many find the rooms comfortable and a good value for money.
Cleanliness is a standout feature at Hotel Cairoli with many guests noting the frequent upkeep and general tidiness of the rooms and common areas. Although a few reviews mentioned isolated issues like dusty air conditioners or a musty smell, the overall consensus is that the hotel maintains high hygiene standards.
The staff at Hotel Cairoli consistently receive high marks for their friendliness, helpfulness and multilingual capabilities. Guests appreciate the warm and welcoming ambiance created by the staff, who are always ready to assist with local tips and ensure a comfortable stay, contributing significantly to the hotel's positive reputation.
While the hotel provides free Wi-Fi, reviews indicate mixed experiences. Some guests noted decent connectivity in certain areas, but many reported issues with unreliable and weak signals, particularly in the rooms, which can be a drawback for those needing consistent internet access.
The gym, albeit small, is well-maintained and functional, suitable for a brief workout session. In terms of parking, guests benefit from secure parking nearby, although it comes at a high cost and can be complicated to navigate, adding to the overall expense.
For families, Hotel Cairoli is a solid option, offering spacious, well-equipped rooms and a family-friendly atmosphere. However, the old building structure with its stairs can be challenging for guests with young children or those carrying heavy luggage.
The quality of beds at Hotel Cairoli receives mixed reviews with many guests finding them comfortable and conducive to a good night's sleep, while others experience issues such as hard pillows, small bed sizes and sagging mattresses.
Overall, Hotel Cairoli is a modest three-star hotel that meets the essential standards for its rating. It provides a clean, comfortable stay with charming characteristics at reasonable rates, ideal for budget-conscious travelers and short visits to Genoa. Show more
Read review summaries for all categories
Categories
Dog Friendly Hotel
Located in Rapallo, near Genoa, this hotel is pet-friendly. It offers a convenient option for travelers with pets in the region.
Hotel with Gym
This hotel provides fitness amenities for guests.
Small Hotel
Located in Via Cairoli, this hotel offers a central and intimate stay in Genoa. Its convenient location and personalized service make it a charming choice for exploring the city.
3-Star Hotel
The hotel is located near the entertainment district and Galata Maritime Museum. It offers a comfortable stay with essential amenities.
Family Friendly Hotel
Hotel with Parking
Room Types
Economy Double RoomThis design room comes with colourful décor. It includes a private bathroom with shower, a satellite TV, and free WiFi.
Double or Twin RoomThis larger design room comes equipped with a private bathroom with shower, a 19" LCD TV with satellite channels, and free Wi-Fi.
Triple RoomThis larger design room comes equipped with a private bathroom with shower, a 19" LCD TV with satellite channels, and free Wi-Fi.
Double RoomThe double room provides air conditioning, a minibar, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 1 bed.
Large Quadruple RoomProviding free toiletries, this quadruple room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. Featuring a terrace, this quadruple room also provides air conditioning, a minibar and a flat-screen TV.
Single RoomProviding free toiletries, this single room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. This single room features air conditioning, a minibar, a flat-screen TV and a terrace. The unit offers 1 bed.
Studio ApartmentFeaturing a private entrance, this air-conditioned apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bidet. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The apartment provides a minibar, a tea and coffee maker, a dining area, a wardrobe and a flat-screen TV. The unit offers 5 beds.
About Hotel Cairoli
License: 010025-ALB-0052, IT010025A1DQMJESKY
Guest Reviews
7.9
Good
Location
Hotel Cairoli in Genoa is widely praised for its exceptional location in the historic center of the city. Positioned in a pedestrian street, the hotel is within easy walking distance to a variety of key attractions, including the Old Port, Genoa Aquarium and significant cultural landmarks such as Palazzo Rosso and Palazzo Bianco. Guests appreciate its proximity to the train and bus stations, making travel convenient. The hotel's strategic location allows visitors to explore Genoa on foot with numerous shops, restaurants and activities right at their doorstep. Many reviews highlight the hotel’s central position as ideal for both sightseeing and accessing the main points of interest. The area is described as safe and lively with a quiet ambiance despite being centrally located. The staff's friendliness and helpfulness further enhance the guest experience, making Hotel Cairoli a perfect hub for discovering the vibrant city of Genoa.
Breakfast
Hotel Cairoli serves a good breakfast that several guests found to be hearty, enjoyable and offering a decent variety of savory and sweet options. Breakfast is included with the room, though some guests had to pay extra for it. The selection of items is generally well-stocked and varied with high-quality products making it worth the price. The breakfast room is described as perfect by some, though noted for being cold and a bit cramped by others.
Guests appreciated the generous portions and fresh fruit options with the coffee receiving positive mentions. While many found the breakfast to be very good, complete and a great start to the day, others found it basic, ordinary, or even mediocre with comments on the lack of fresh vegetables and the presence of processed products. The breakfast was highlighted for its good value, particularly at €10, but some were dissatisfied with the limited space and the absence of provisions for dietary intolerances. Overall, despite a few critical remarks, the breakfast at Hotel Cairoli is generally considered satisfying and plentiful, adding positively to the overall experience of staying at the hotel.
Rooms
Hotel Cairoli has garnered diverse feedback regarding its room offerings with many guests highlighting several positive aspects. The rooms are noted for their original and unique decor, often described as clean and well-maintained. Guests appreciated the comfortable and cozy atmosphere with new and functional furnishings contributing to an overall pleasant experience.
Many reviews point out the spaciousness of certain rooms, particularly mentioning well-furnished apartments and studios that provide ample space for families or groups. The hotel also offers rooms with practical amenities such as strong air conditioning, mini-bars and comfortable bedding, which have been well-received by guests. Rooms featuring terraces and those decorated with themes based on famous artists add a touch of charm and character.
Cleanliness is frequently praised with references to clean sheets, towels and newly renovated bathrooms. The hotel’s bright and newly refreshed rooms, alongside a robust air conditioning system, offer a welcoming retreat after a day of exploring the city. Guests also enjoyed a large and varied breakfast selection, setting a positive start to their day.
However, some reviews mention smaller-sized rooms and occasional issues with noise due to insufficient soundproofing. The bathrooms in some rooms have been noted to need minor maintenance and deeper cleaning. Despite these points, many travelers found the rooms to be comfortable and felt that the hotel provided good value for money.
Overall, the positive mentions of cleanliness, unique decor and practical amenities, coupled with an excellent breakfast and helpful staff, contribute to a generally favorable view of Hotel Cairoli’s rooms.
Beds
Hotel Cairoli has received mixed reviews regarding the quality of its beds. While many guests have praised the beds for being comfortable and the rooms for being spacious, cozy and well-equipped, some have experienced issues. There are positive mentions of comfortable mattresses, bedding and pillows with guests highlighting that the beds contributed to overall comfort and satisfaction during their stay.
However, there were notable concerns about the quality and size of some of the beds. A recurring issue was small beds, sometimes positioned against a wall, making accessibility an issue and causing some discomfort. Specific complaints included hard pillows, mattresses that sagged and beds leading to back pain. Additionally, some guests pointed out that their requests for specific bedding configurations were not met.
Despite these concerns, the balance of positive comments suggests that many guests found the beds to be quite comfortable, aligning well with the overall comfort and welcoming atmosphere of the rooms.
Cleanliness
Hotel Cairoli stands out for its impressive cleanliness and well-maintained environment, as reflected in numerous guest reviews. Visitors frequently highlight the hotel's tidy atmosphere, from the clean and tidy rooms to the spotless bathrooms. Guests consistently note the frequent upkeep of public areas and the overall well-maintained condition of the hotel. Clean, modern furnishings and a cozy ambiance contribute to the hotel's appeal, making it both welcoming and comfortable.
Guests appreciate the clean, well-equipped rooms that are often described as cozy and comfortable. The hotel's cleanliness extends to the linens with many mentioning clean sheets and towels. The terrace and kitchen areas also receive praise for their pristine condition.
However, a few reviews indicate occasional issues, including dusty air conditioners and a musty room smell. Some guests noted specific areas needing more thorough cleaning, such as bathrooms with mildew and rooms described as very dusty. Despite these isolated comments, the overwhelming sentiment is one of satisfaction with the hotel's cleanliness and hygiene standards.
Hotel Cairoli's commendable cleanliness, coupled with its artistic decor and family-friendly atmosphere, makes it a recommended choice for travelers seeking a comfortable and well-kept stay in a historic setting.
Staff
Hotel Cairoli impresses with its consistently well-regarded staff, earning praise for a multitude of positive attributes from its guests. The warm, friendly and courteous nature of the team stands out with numerous mentions of their kindness and helpfulness. The staff, including the multilingual and accommodating managers, provides excellent communication and is always ready to assist with local tips and recommendations.
The welcoming ambiance of the hotel is enhanced by the attentive and service-oriented approach of the hosts and receptionists. Guests appreciate the family-like atmosphere and the personal touch offered by the owners, who contribute significantly to making stays enjoyable. The staff’s ability to speak multiple languages, including French, further enriches the guest experience.
Moreover, the hotel staff's dedication to meeting requests and ensuring a comfortable visit is frequently highlighted. Courteous interactions, excellent hospitality and an eagerness to interact with guests contribute to the highly positive reviews. Whether it’s holding luggage, greeting guests warmly or providing efficient service, the staff at Hotel Cairoli consistently delivers a memorable and pleasant experience.
Wi-Fi
Hotel Cairoli has received mixed feedback regarding its Wi-Fi service. On a positive note, some guests have experienced fast Wi-Fi that works well in certain areas outside of the rooms. Several mentions indicate that the internet was decent, which suggests that there are times and places within the hotel where the connectivity suffices for basic online activities.
However, the majority of reviews highlight significant issues with the Wi-Fi. Many guests reported that the Wi-Fi is unreliable with frequent disconnections and weak signals, making it difficult to use in the rooms. Some indicated that the internet is either very slow or completely unusable, affecting their ability to connect on multiple devices such as phones and computers. Repeated mentions of poor signal strength and intermittent connections suggest that the hotel's Wi-Fi struggles to deliver consistent performance, making it a major drawback for those needing reliable internet access during their stay.
Gym
Hotel Cairoli offers a compact yet functional gym facility. Guests have praised it as well-maintained and well-equipped, perfect for a brief workout session. Despite its small size, the gym is appreciated for its sufficient and basic equipment, making it an adequate addition for those looking to maintain their fitness routine during their stay. The fitness center is noted as nice and fairly functional, providing essential workout amenities for travelers.
Parking
Parking at Hotel Cairoli seems to be a mixed experience for guests. While there is monitored, secure parking available nearby in partnership with a garage, many guests find the costs to be excessively high with daily fees ranging between 20 and 25 euros. There are also comments about the parking being quite complicated and challenging to navigate. The hotel offers private parking options, but these often come with additional fees and limited availability.
Loading and unloading luggage is facilitated, as the hotel has coordinated with local police for temporary access directly outside the hotel. However, due to the hotel's location on the 3rd and 4th floors of a residential building, there's no direct parking facility, which can be inconvenient. Guests frequently mention the underground parking garage, a five-minute walk away, as the primary option, although it adds to the overall cost of the stay.
Overall, while there is secure and convenient parking available, the experience is marred by high costs and potential difficulties, making it a point of consideration for future visitors.
Family
Hotel Cairoli seems to be a solid choice for family-oriented travel in Genoa, drawing consistent praise for its suitability for families. Guests appreciate the spacious accommodations, noting that the quadruple rooms feel much like apartments, complete with kitchens and amenities that can comfortably fit larger families.
The hotel staff receive high marks for their hospitality and flexibility, accommodating early arrivals and providing excellent service throughout the stay. The family-friendly ambiance and welcoming environment further add to the hotel's charm.
Despite its family-friendly nature, some logistical aspects could pose challenges, especially for families with young children. The hotel is situated on the 3rd and 4th floors of an old building, accessible only by a common entrance hall and old stairs, which can be cumbersome for those with strollers, bags or small kids.
Overall, Hotel Cairoli's central location, combined with its family-centric approach and well-equipped rooms, make it a strong contender for families visiting Genoa, despite minor inconveniences related to its building structure.
3 Star
Hotel Cairoli is a modest three-star establishment that offers a unique charm typical of older structures. Guests will find modern rooms, albeit small with standard amenities expected of a three-star hotel. The hotel meets all the necessary standards for its rating and is reasonably clean with very decent rates, making it ideal for short visits.
Despite the hotel's basic facilities and budget-friendly nature, some guests have found it to have charming and atypical characteristics that set it apart from typical accommodations. However, the entrance might initially seem unassuming or even puzzling, but it leads to a pleasant surprise inside.
On the downside, the hotel falls short in some areas, such as outdated furniture, dirty walls and no reception during the day. This can sometimes leave guests feeling less than impressed. Still, for a budget-conscious traveler, Hotel Cairoli can be a convenient choice offering reasonable assurance of cleanliness and basic comfort.
No, Hotel Cairoli doesn't have any pool.
No, a spa isn't available at Hotel Cairoli.
Yes, Hotel Cairoli welcomes dogs.
Yes, parking facilities are available at Hotel Cairoli.