Hotel Britannia
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsHotel Britannia in Genoa is lauded for its exceptional and strategic central location, providing unparalleled convenience for travelers. Situated close to major attractions and just steps away from Genoa Piazza Principe train station, the hotel makes exploring the city and nearby areas effortless. Its lively yet safe neighborhood, filled with bars, restaurants and shopping areas, further enhances its appeal, making it ideal for solo travelers, families and those on short layovers.
The breakfast experience receives predominantly positive feedback with guests appreciating its varied and abundant offerings, from pastries to cold cuts. The buffet style and extended service time contribute to a relaxed and enjoyable breakfast atmosphere. Although there are occasional comments about limited variety and quality, the overall sentiment is that the breakfast provides good value for money.
Evening activities at the hotel are lively and enjoyable with the bar featuring live music and a great selection of beers. The hotel’s trendy bar and restaurant offer an inviting atmosphere and affordable options, complemented by the flexibility of bringing in outside food or cooking in a well-equipped common kitchen. Some guests note the noisier evenings, but this is generally seen as part of the vibrant ambiance.
The rooms are spacious, clean and functional, accommodating various guest needs, including families. Some rooms feature mezzanine floors, balconies and scenic views. While there are mentions of outdated decor and the need for renovations, the general consensus is that the rooms are comfortable and practical for longer stays.
Cleanliness throughout the hotel is frequently praised with the rooms and public areas being well-maintained. Friendly and attentive staff contribute positively to the experience, ensuring that the hotel environment is welcoming and pleasant. Occasional lapses in detailed cleaning are noted, but overall, the cleanliness is satisfactory.
The staff at Hotel Britannia are a standout feature, consistently receiving commendations for their friendliness, courtesy and helpfulness. Guests feel welcomed and well-cared-for with the staff's attentive and accommodating approach enhancing the overall stay. Their multilingual capabilities and local knowledge add to the convenience and comfort of international visitors.
Free WiFi is available throughout the property, generally meeting guests' needs, though some areas, such as bedrooms and the ground floor, may experience weaker connections. The family-friendly facilities are highly appreciated with family rooms, play areas and a warm atmosphere making it an excellent choice for families with children.
The bed comfort receives mixed reviews with some guests finding them clean and comfortable while others report issues with mattress firmness and noisy frames. Nevertheless, clean rooms and practical bedding add to the overall positive experience for many guests.
While Hotel Britannia offers a unique and youthful atmosphere, some guests feel that the quality and amenities fall short of traditional three-star expectations, likening it more to a hostel. However, the urban vibe and trendy design appeal to certain visitors.
Finally, the hotel is exceptionally pet-friendly, welcoming pets without extra charges and providing facilities such as pet feeding stations. The kind and accommodating staff further enhance the experience for guests traveling with pets.
Overall, Hotel Britannia stands out for its prime location, friendly staff and practical facilities, making it a recommended stay for travelers seeking convenience and a welcoming atmosphere in Genoa.
Categories
The breakfast experience receives predominantly positive feedback with guests appreciating its varied and abundant offerings, from pastries to cold cuts. The buffet style and extended service time contribute to a relaxed and enjoyable breakfast atmosphere. Although there are occasional comments about limited variety and quality, the overall sentiment is that the breakfast provides good value for money.
Evening activities at the hotel are lively and enjoyable with the bar featuring live music and a great selection of beers. The hotel’s trendy bar and restaurant offer an inviting atmosphere and affordable options, complemented by the flexibility of bringing in outside food or cooking in a well-equipped common kitchen. Some guests note the noisier evenings, but this is generally seen as part of the vibrant ambiance.
The rooms are spacious, clean and functional, accommodating various guest needs, including families. Some rooms feature mezzanine floors, balconies and scenic views. While there are mentions of outdated decor and the need for renovations, the general consensus is that the rooms are comfortable and practical for longer stays.
Cleanliness throughout the hotel is frequently praised with the rooms and public areas being well-maintained. Friendly and attentive staff contribute positively to the experience, ensuring that the hotel environment is welcoming and pleasant. Occasional lapses in detailed cleaning are noted, but overall, the cleanliness is satisfactory.
The staff at Hotel Britannia are a standout feature, consistently receiving commendations for their friendliness, courtesy and helpfulness. Guests feel welcomed and well-cared-for with the staff's attentive and accommodating approach enhancing the overall stay. Their multilingual capabilities and local knowledge add to the convenience and comfort of international visitors.
Free WiFi is available throughout the property, generally meeting guests' needs, though some areas, such as bedrooms and the ground floor, may experience weaker connections. The family-friendly facilities are highly appreciated with family rooms, play areas and a warm atmosphere making it an excellent choice for families with children.
The bed comfort receives mixed reviews with some guests finding them clean and comfortable while others report issues with mattress firmness and noisy frames. Nevertheless, clean rooms and practical bedding add to the overall positive experience for many guests.
While Hotel Britannia offers a unique and youthful atmosphere, some guests feel that the quality and amenities fall short of traditional three-star expectations, likening it more to a hostel. However, the urban vibe and trendy design appeal to certain visitors.
Finally, the hotel is exceptionally pet-friendly, welcoming pets without extra charges and providing facilities such as pet feeding stations. The kind and accommodating staff further enhance the experience for guests traveling with pets.
Overall, Hotel Britannia stands out for its prime location, friendly staff and practical facilities, making it a recommended stay for travelers seeking convenience and a welcoming atmosphere in Genoa.
Business Hotel
Offers basic business amenities and a convenient location in the city.
Accessible Hotel
This hotel provides rooms and facilities specifically designed for disabled guests, including wheelchair access, dedicated toilets for disabled guests, and bathrooms for disabled guests. It also features a lift and an emergency cord in the bathroom for added safety and convenience.
3-Star Hotel
Located near Genova Piazza Principe Railway Station, this hotel offers a convenient base. It has a gym, a sauna, and a Jacuzzi. The hotel also features an all-hours reception and valet parking.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Gym
About Hotel Britannia
License: 010025-ALB-0089, IT010025A13NDUHSWI
Guest Reviews
Location
Guests frequently mention how the location is perfect for those with short layovers or who require quick access to the train station and other key spots. The proximity to bars, restaurants and shopping areas is another added bonus, making it easy to enjoy the local culture and cuisine. The hotel is also noted for being in a lively yet safe neighborhood, adding to its appeal for both solo travelers and families.
Overall, Hotel Britannia’s strategic and central location makes it a prime choice for convenience and accessibility, ensuring guests can make the most of their stay in Genoa.
Breakfast
The breakfast service extends until 11:00 AM, providing ample time for guests to enjoy their morning meal. The self-service nature is also highlighted, contributing to a relaxed dining atmosphere. Coffee, available via an automatic espresso machine, receives special commendation, as does the welcoming ambiance created by friendly and efficient staff. The breakfast setting is described as family-oriented and uncomplicated with some entertainment like musical performances enriching the overall experience.
However, not all reviews are entirely positive. A number of guests found the breakfast to be somewhat lacking in variety and occasionally of lower quality with specific mentions of disappointing croissants and limited options. Despite these criticisms, the general consensus remains that the breakfast is good and provides solid value for money, making it a notable highlight for many visitors to Hotel Britannia.
Dinner
The hotel also features a trendy bar and restaurant, which receive positive mentions for their inviting atmosphere and affordability. The staff are noted for their friendliness, contributing to a pleasant dining experience. Additionally, the hotel extends the convenience of allowing guests to bring in outside food or cook their own meals in a well-equipped common kitchen, which includes free pasta, vegetables and spices. This flexibility and the chance to dine with fellow travelers add to the unique charm of the hotel.
Despite some comments about noisier and youthful evenings, especially during organized late-night activities, the overall impression is one of a lively and enjoyable environment perfect for those looking to mingle and unwind with good food and drinks.
Rooms
The hotel offers rooms that are suitable for up to five people and some have even described their accommodations as being akin to having a whole apartment. However, some rooms have been noted for being outdated with suggestions that a renovation is needed. Cleanliness is frequently mentioned positively, although there were occasional reports of insufficient cleaning services and dated decor.
Despite some criticisms regarding old furnishings, non-functioning air conditioning and noisy top floors, most rooms are described as spacious and comfortable. The unique and youthful theme in some rooms was appreciated by younger travelers and many found the rooms to be very clean and well-maintained.
Overall, Hotel Britannia provides ample, clean and functional spaces that can comfortably accommodate various types of guests, although updating certain facilities would enhance the overall guest experience.
Beds
However, numerous reviews indicated issues with bed comfort. Guests frequently commented on uncomfortable mattresses with some describing them as too hard or too soft and even pointing out protruding springs in some instances. The metal beds also seemed problematic, often being described as noisy and reminiscent of hospital environments. A common point of dissatisfaction was twin beds being pushed together, which many found uncomfortable.
There were also mentions of outdated and squeaky beds which detracted from a peaceful night's sleep. While some guests liked the firmness of the bedding, others found it less favorable. Pillows, similarly, received mixed feedback with some finding them uncomfortable but appreciating the availability of extras upon request.
In summary, while Hotel Britannia has a number of clean and comfortable beds that made a sub-group of guests happy, many others felt that improvements, especially to the mattresses and bed structures, were necessary to enhance the overall sleeping experience.
Cleanliness
However, the reviews reveal that not all aspects of cleanliness are consistent across the hotel. Some guests report issues such as old and poorly maintained furniture, stained carpets and inadequately cleaned bathrooms. Despite these occasional lapses, the common sentiment is that the rooms and general environment of the hotel are kept clean and presentable.
Overall, while there are areas for improvement in terms of detailed and consistent cleaning, the hotel's cleanliness is largely satisfactory, paired with excellent service and a strategic location. This makes Hotel Britannia a viable and practical choice for travelers, especially those who value proximity to transport hubs and friendly, helpful staff.
Staff
The attentiveness of the staff extends beyond mere greetings, as they are always ready to accommodate guests' needs and resolve issues promptly. This level of service is evident from the multiple mentions of how staff members go above and beyond to ensure a pleasant stay. Words like empathetic, cooperative and supportive frequently appear in guest reviews, further highlighting the personable approach of the team.
Guests also appreciate the multilingual capabilities of the staff, adding to the convenience and comfort of international visitors. The team’s knowledgeability and the ability to offer good local advice enhance the guests' overall experience.
In summary, the friendly and helpful demeanor of the staff at Hotel Britannia significantly contributes to the positive and welcoming atmosphere, making it a highly recommended stay for travelers.
Wi-Fi
Family
The helpful and polite staff enhance the family experience, accommodating the specific needs of families to ensure a comfortable and pleasant stay. The hotel provides practical solutions such as rooms that comfortably fit four persons and rooms with baby cots, although some guests noted that space can be tight with additional furniture.
Both children and adults have plenty to keep them entertained. Families can spend quality time together in game rooms or enjoy the convenience of a well-equipped kitchen in their accommodations. Overall, Hotel Britannia stands out as a family-centered hotel with great facilities and a welcoming, friendly environment, making it an excellent choice for a family vacation in Genoa.
3 Star
The spaciousness of the rooms is a notable positive and the hotel does aim to cater to various needs with its urban vibe. However, there is significant feedback indicating that the overall quality and amenities do not align with the expectations of a three-star hotel. Many guests have suggested that the establishment feels more like a hostel, citing basic room features, poor quality amenities and outdated or unmet standards for a three-star establishment. Some reviews note discrepancies in pricing and perceived value with some considering the rates high for the quality provided.
While the unique and youthful atmosphere might delight some, others may find the differences from traditional three-star hotels less favorable. Therefore, guests planning a stay should consider these points to ensure their expectations are aligned with what Hotel Britannia offers.
Dog Friendly
No, Hotel Britannia doesn't have any pool.
No, a spa isn't available at Hotel Britannia.
Yes, Hotel Britannia welcomes dogs.
No, parking facilities aren't available at Hotel Britannia.
Yes, Hotel Britannia has a gym.
Location Show Map
More Options
