citizenM Geneva

Geneva 46.20273400, 6.14768500 , 31-33 Rue De La Rotisserie (Show on Map)


Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests 1 room, 2 guests
Info
Summary of reviewsCitizenM Geneva is highly acclaimed for its unbeatable central location, making it a perfect base for exploring Geneva's historic old town, picturesque lakeside attractions and central shopping areas. Guests appreciate the accessibility to key tourist attractions, public transport and various dining and shopping options. Despite the bustling surroundings, the hotel provides a tranquil retreat, ideal for both leisure and business travelers.

The breakfast experience at citizenM Geneva meets widespread approval, highlighted by the delicious and high-quality food, including standout items like Swiss cheeses and Bircher muesli. The extended breakfast hours until 11:00 AM add flexibility for guests. While some reviews mention the breakfast could offer more variety, the overall sentiment is positive with friendly staff enhancing the experience.

Dinner and bar services draw mixed feedback. While the lobby's restaurant and bar receive praise for their modern atmosphere and tasty food and drinks, some guests find the dinner options limited and the prices high. Nevertheless, the 24/7 service and excellent location make dining at citizenM Geneva convenient and enjoyable, despite some concerns about menu variety and service efficiency.

Rooms at citizenM Geneva are notably compact but exceptionally well-designed, featuring innovative space use and high-tech amenities like iPad-controlled lighting and temperature. The cleanliness and modern décor are consistently praised and the king-sized beds are deemed super comfortable. Some reviews mention minimal bathroom privacy and the small room size, but overall, the chic design and cozy environment offer a pleasant stay, especially for short visits.

Cleanliness is a strong point for citizenM Geneva with guests commending the spotless, well-maintained rooms and common areas. The hotel maintains high standards of hygiene, contributing to a relaxing and comfortable stay.

The staff at citizenM Geneva are frequently highlighted as a key strength, known for their friendliness, efficiency and attentiveness. Guests appreciate the helpful and welcoming demeanor of the team, adding to the positive atmosphere of the hotel.

The free and robust WiFi service is another highlight, providing strong connectivity throughout the hotel, ideal for both casual use and business needs. The modern technological amenities in the rooms further enhance the guest experience.

The beds at citizenM Geneva are widely praised for their comfort with many guests highlighting the large, plush bedding that ensures a restful night's sleep. While the bed configuration may be awkward for some, the overall comfort remains a standout feature.

As a four-star hotel, citizenM Geneva delivers a modern and luxurious experience, cleverly designed to maximize comfort and efficiency. The hotel is particularly suited for business travelers, offering functional business facilities, a pleasant work environment and a seamless combination of work and leisure amenities.

Overall, citizenM Geneva is a highly recommended choice for travelers seeking a centrally located, modern and comfortable stay in Geneva with minor areas for improvement in breakfast variety, dinner options and room layout.
Show more
Categories
Accessible Hotel
This modern hotel has a variety of accessible features, including accessible rooms, an accessible restaurant, and an accessible bar. The hotel also has a 24-hour reception desk that is staffed by multilingual staff.

4-Star Hotel
citizenM Geneva features modern, tech-savvy rooms and a stylish design. The hotel is appreciated for its convenient location and contemporary vibe.

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Business Hotel

Room Types
King Room The double room provides air conditioning, an iPad, as well as a private bathroom featuring a shower and a hairdryer. This double room features a safe deposit box, heating and a TV. The unit offers 1 bed.

King Room with Lake View The double room offers air conditioning, an iPad, as well as a private bathroom boasting a shower and a hairdryer. The unit has 1 bed.

Guest Reviews
Location
CitizenM Geneva boasts an unbeatable location that repeatedly earns high praise from its guests. Nestled in the heart of Geneva, the hotel is perfectly positioned for exploring the city's historic old town, the picturesque lakeside attractions and the central shopping areas. Visitors highlight the convenience of being just steps away from key tourist attractions, public transportation and an array of restaurants and shops.

The central location is ideal for both leisure and business travelers, offering easy access to major landmarks like the Jet d'Eau and St. Pierre Cathedral, as well as quick connections to the airport and train station. Guests appreciate the seamless blend of modern comforts and the hotel's strategic placement, making it an excellent base for cultural sightseeing and urban exploration.

Despite being in a bustling area, the hotel manages to provide a quiet retreat, allowing guests to relax after a day of activities. The proximity to public transport, including bus and tram stops, further enhances its appeal, ensuring that all parts of the city are within easy reach.

In summary, the location of CitizenM Geneva is repeatedly described as "fantastic", "super central" and "perfect", making it an exemplary choice for those wanting to experience the essence of Geneva.

Breakfast
The breakfast experience at citizenM Geneva is a blend of positive highlights and some areas for improvement, reflecting a range of preferences among guests. Many guests rave about the delicious, varied and high-quality food with specific praise for items like the Swiss cheeses and the best 'Bircher muesli' some have ever had. The extension of breakfast times until 11:00 AM is appreciated, offering flexibility for late risers.

The breakfast includes both cold and hot meals with options like fresh organic juices, pastries, yogurts, baked bread, eggs, bacon, hashbrowns and a wonderful selection of Swiss cheeses. Guests fondly mention the unlimited barista-made coffee and hot chocolate, which is a delightful treat in the mornings, while some highlight the fluffy and creamy scrambled eggs as a standout.

The staff's friendliness and efficiency add to the appealing breakfast experience. However, the price of the buffet is a common concern with several guests finding it expensive relative to the variety offered. Some reviews mention that while the breakfast is good, it could benefit from more variety and a more generous spread.

A handful of guests felt that the breakfast was too basic or lacked flavor with some highlighting specific dislikes like lukewarm chocolate and minimalistic options. Others appreciated the breakfast but noted that offerings could be more extensive and that the quality has somewhat deteriorated over time.

Despite these mixed reviews, the overall consensus is that the breakfast at citizenM Geneva is very good, providing a solid start to the day with a notable selection of food, friendly service and a convenient location in the city center.

Dinner
The dining experience at citizenM Geneva receives generally positive feedback from guests with the bar and restaurant in the lobby being particularly praised for their delicious food and drinks. Many guests highlight the breakfast as delicious and excellent, though some mention specific issues like the absence of milk on the buffet. The bar is noted as a great place to hang out, offering tasty drinks such as the mango mojito and providing 24/7 service, which adds convenience.

However, there are mixed reviews regarding dinner options with some guests finding the evening meals fine and the food quality commendable, while others note the limited menu choices and discrepancies between advertised and available menu items. A portion of the reviews express concern over the high prices of food and drinks, including wine prices that are higher than in some Michelin-starred restaurants in Geneva.

Issues of service efficiency are raised with a few guests mentioning slow or forgetful service at the bar and restaurant. Despite these points, the modern and trendy atmosphere of the dining area, coupled with its superb location, make the dining experience at citizenM a notable feature for many guests. Overall, the culinary offerings at citizenM Geneva are generally well-received, albeit with room for improvement in menu variety and consistency.

Rooms
citizenM Geneva has made a distinct impression with its innovative design and use of space, despite the consistent feedback about the size of the rooms. The rooms are universally described as small, tiny or narrow. However, the clever, efficient and functional design seems to make up for the compact dimensions. Many guests highlighted the well-thought-out organization and modern, minimalist aesthetic.

The high-tech features in the rooms, such as iPad-controlled amenities, lighting and room temperature, add a futuristic touch that several guests appreciated. These smart home technologies, while not deemed essential by everyone, provided a unique and interesting experience. There's also a nod to the modern room decor and clean environments, which are consistently maintained throughout the hotel.

Comfort isn't sacrificed despite the compact space. Reviews frequently mention the rooms being cozy and the beds, especially the king-sized ones, are noted for being super comfortable. The room's insulation also ensures a quiet environment, adding to the overall comfort. However, some guests criticize the bathroom setup, which features minimal privacy and cramped shower spaces.

Views from the rooms, particularly of Lake Geneva or Place Molard, received high praise, offering a beautiful and calming perspective of the city.

While the small size of the rooms may not suit everyone and the layout could be claustrophobic for some, the hotel's chic design, cleanliness and central location make it appealing for short stays, particularly for solo travelers or couples without much luggage. The attention to detail, cleanliness and modern facilities make citizenM Geneva a unique but efficient accommodation choice.

Beds
The beds at citizenM Geneva receive high praise from guests with multiple reviews highlighting their exceptional comfort. Most descriptions emphasize that the beds are very large, cozy and conducive to a restful night's sleep. Reviewers frequently mention the beds as being "super comfortable" or "extremely comfortable," and refer to them as "massive" or "large and comfortable."

Many guests appreciate the plush bedding and fluffy pillows, further enhancing the sleep experience. The beds are described as clean and well-maintained with housekeeping receiving positive remarks for their attention to detail. Some reviews note that the bedding quality is exceptional, adding to the overall luxurious feel.

However, a few guests find the bed configuration problematic, particularly the placement against walls or under windows, which can make it awkward for two people to access. For those who need to get up in the night, the layout might be less than ideal. Despite this, the general consensus remains overwhelmingly positive with many guests highlighting the comfortable beds as a standout feature of their stay at citizenM Geneva.

Cleanliness
CitizenM Geneva garners high marks for its immaculate cleanliness, as echoed by numerous satisfied guests. Visitors repeatedly highlighted the hotel's impeccable standards, describing the rooms as spotless, cozy and modern. Functionality and comfort were common themes with many praising the quiet ambiance that ensured restful sleep, ideal for a city break in the heart of beautiful Geneva.

The hotel's cleanliness extends beyond the rooms to the entire facility, including common areas and the restroom. Guests appreciated the modern, tidy environment and well-maintained spaces, which contributed to a relaxing stay. The staff received accolades for maintaining these high standards and were described as delightful and attentive.

Despite a few minor issues, such as sporadic dust and occasional lapses in daily cleaning, reviews overwhelmingly emphasize the exceptional hygiene and well-kept nature of the premises. Overall, the hotel's cleanliness, combined with its prime location and functional yet stylish design, makes it a highly recommended choice for travelers seeking a spotless and comfortable stay in Geneva.

Staff
The reviews for the staff at citizenM Geneva highlight a resoundingly positive experience, underscoring the team's friendliness, helpfulness and professionalism. The staff's welcoming demeanor and consistent willingness to assist guests create a warm and inviting atmosphere. Most reviewers praise the staff for being courteous, attentive, kind and extremely efficient. Notably, the interaction with the reception and check-in crew stands out for its friendliness and accommodating nature.

Several specific staff members were mentioned for their exceptional service, reflecting the personal attention guests received. Despite a few comments about inexperience and occasional delays during check-in/out, the overall sentiment towards the staff remains highly favorable due to their proactive and genuine customer service. The employees’ ability to communicate in multiple languages was also appreciated, enhancing the guest experience.

In summary, the staff at citizenM Geneva are often described as a key factor in making stays memorable and pleasant, going out of their way to ensure guest comfort and satisfaction. The high level of service and the friendly, positive attitudes leave a lasting impression on visitors.

Wi-Fi
At citizenM Geneva, guests can enjoy a stay with reliable and efficient WiFi services. With fast and easily accessible WiFi that extends throughout the entire hotel, visitors experience strong and stable connectivity, making it convenient for both casual browsing and work-related tasks. In-room WiFi speeds are typically about 50 Mbps, ensuring smooth streaming and quick access.

The hotel features modern technological amenities with each room containing an iPad that controls lighting, entertainment and other functionalities. This smart arrangement enhances the overall guest experience, delivering both convenience and comfort. Whether in the room or in public areas, WiFi remains accessible and free for all guests, facilitating a seamless digital experience during their stay.

4 Star
CitizenM Geneva is popularly recognized for providing a consistent four-star experience that meets expectations for both first-time visitors to Geneva and business travelers. The modern and luxurious concept of the hotel is highly praised, offering a stylish and smart environment. Despite some concerns about room size, the cleverly designed spaces make the most of every centimeter, maximizing efficiency and comfort.

Many guests commend the excellent service and decor, stepping closer to a five-star experience in some aspects. The hotel boasts an excellent location in a vibrant area with helpful staff adding to its positive ambiance. Travelers find great value for the price, especially when compared to local three-star hotels. The hotel is clean, beautiful and equipped with all necessary comforts, although some debates occur regarding breakfast quality and service level.

Despite being marketed as a four-star hotel, there is a split in opinions about whether it truly meets that standard due to its smaller rooms and self-service elements. While some feel it should be rated lower, others argue that it fits four-star descriptions perfectly with high-end amenities and overall quality. CitizenM Geneva stands out as a modern, well-located hotel that consistently delivers a solid four-star experience with minor caveats revolving around personal expectations and preferences.

Business
CitizenM Geneva stands out as an exceptional choice for business travelers. With a modern and easily accessible location, the hotel is ideally suited for both work and leisure, providing a quiet and comfortable environment that is perfect for productivity. The efficient business facilities include meeting rooms, a business center and a business corner, which is seamlessly organized to cater to professional needs.

Guests have noted the hotel’s appropriateness for business trips, highlighting the high-quality rooms that are well-equipped for a business stay. The lobby provides a pleasant workspace and the overall business-friendly atmosphere makes it an ideal stay option for those in town for work. Essential amenities such as free internet and the availability of staff around the clock add to the convenience, as does the modern technology integrated throughout the hotel.

The hotel is appreciated for its strategic central location, making it accessible by public transport and optimal for urban travel. The staff receives praise for their efficiency and willingness to make guests' stays easier and the smooth check-out process contributes to a hassle-free experience. With a variety of functional areas to meet both relaxation and working needs—such as the quiet rooms and the excellent meeting space in the restaurant and bar—CitizenM Geneva proves to be a well-decorated, practical choice for short and productive business stays.

Accessible
CitizenM Geneva receives commendations for its accessibility, making it a suitable choice for travelers with disabilities. The hotel benefits from an accessible location that is easy to reach via public transport, including convenient bus routes from the airport. The amenities include easily accessible WiFi and free public transport cards, enhancing guest convenience.

The accessibility throughout the hotel is particularly praised, highlighting ease of access for disabled guests and functional, well-laid-out equipment. Guests emphasize the efficient digital check-in and check-out process, facilitated through user-friendly technology and note the availability of a staffed lobby around the clock for additional assistance.

However, there are some limitations. Specifically, the hotel entrance is noted for lacking luggage access due to stairs and rooms might pose challenges for older guests or those with mobility issues, particularly because of the small size and bed positioning. While generally accommodating, the hotel presents hurdles for wheelchair users and first-time visitors.

Despite these shortcomings, the central location of the hotel, close to shops, restaurants and public transportation, makes it a convenient base for exploring Geneva. High-quality amenities and smart home functions add to the comfortable experience, though some guests missed having in-room coffee machines and ironing facilities. Overall, CitizenM Geneva provides a safe, accessible and tech-forward stay, particularly effective for digitally savvy travelers.

Luxury
Nestled amidst several luxury shops and fine dining options, citizenM Geneva exudes a modern and luxurious ambiance. The hotel embraces a high-tech, futuristic concept while maintaining a chic and stylish decor that captivates from the moment one steps inside. The design is modern and enchanting and the premium facilities add to the luxurious feel throughout the stay.

The luxurious amenities include high-end furniture and a luxurious rainfall shower head that guests find particularly fabulous. Despite being a four-star hotel, it boasts a luxury atmosphere with a minimalist approach, optimizing every centimeter of its space. This modernity extends to an eco-friendly guestroom design that demonstrates a commitment to new, high-quality equipment and sustainability.

While the rooms might strike some as being on the smaller side, they nonetheless feature luxury bedding and a luxurious coffee machine, providing a high-class feel and luxurious comfort. The facilities, from the stylishly decorated rooms to the beautifully curated art, reflect a sophisticated and upmarket environment. The bed, often described as very luxurious, is strategically placed next to the window, offering guests a beautiful view to wake up to.

Futuristic technology is seamlessly integrated into the guest experience, including a DIY check-in system that, although different, is complemented by the considerate and smooth service of the staff. These little attentions and surprises dedicated to guests ensure an enjoyable and engaging stay.

Overall, citizenM Geneva combines luxury and modernism with a unique, futuristic twist, presenting a compelling option for those seeking a stylish, high-tech and comfortable accommodation in the heart of Geneva.


No, citizenM Geneva doesn't have any pool.

No, a spa isn't available at citizenM Geneva.

No, citizenM Geneva doesn't allow dogs.

No, parking facilities aren't available at citizenM Geneva.

No, citizenM Geneva doesn't have a gym.

Location Show Map
More Options
  • Hotel in Geneva

  • 9.0 Excellent

  • From $347

  • Hotel in Geneva

  • 8.7 Very Good

  • From $204

  • Hotel in Geneva

  • 8.0 Very Good

  • From $216



6,893,169

Hotels

60

Categories

49,805

Regions

209,065

Cities


×
×
Checkin
× Home About Press Categories Blog Hotel Awards Travelmyth GPT Contact Terms & Conditions Privacy Policy Cookies Policy FAQ