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Summary of reviews'Stays by Friends' in Gelsenkirchen is consistently praised for its excellent location, especially for visitors attending events at the Veltins Arena. Its close proximity to the stadium and convenient access to highways make it an ideal base for both local and international travelers. Guests appreciate the quiet, central setting, ample parking options and beautiful views over the Ruhr area.
The breakfast service is celebrated for its rich variety and quality, offering an extensive buffet with fresh options. Despite occasional criticisms about organization during busy times, the dining area's efficiency, cleanliness and the helpfulness of the staff contribute to a fulfilling morning experience.
Dinner receives positive feedback for its food quality and ambiance with guests enjoying the hotel's beer selection and tasty meals. However, service delays, a limited menu and occasional unavailability of dining options present some challenges.
Room accommodations are noted for their spaciousness and cleanliness. Comfortable beds and well-maintained bathrooms further enhance the guest experience, although some furnishings and decor are seen as outdated and in need of modernization.
Cleanliness is generally upheld with many guests appreciating the well-maintained rooms and public areas. However, some inconsistencies in housekeeping standards, such as occasional issues with room cleaning and maintenance, are reported.
Staff at 'Stays by Friends' are frequently recognized for their friendliness and helpfulness, contributing to a welcoming atmosphere. While minor issues with staffing levels during peak times are noted, the overall service quality remains positive.
The WiFi service is mixed with some guests experiencing good connectivity while others report frequent dropouts and additional costs for access. Parking options are well-regarded, offering free spaces and secure underground parking at a reasonable fee.
The hotel is very accommodating for families, offering practical room arrangements and various amenities for children, making it a favorable choice for family trips. The comfortable beds are a standout feature, commended for their quality and cleanliness.
Business travelers find the hotel suitable, thanks to its quiet location, clean rooms and good meeting facilities. While parking during busy periods can be difficult, the overall value remains strong for short business stays.
Accessibility is well-catered for with spacious, wheelchair-accessible rooms and convenient routes through the hotel, though some bathtub designs may pose challenges for guests with mobility issues.
In summary, 'Stays by Friends Gelsenkirchen' stands out for its prime location, quality breakfast, comfortable accommodations and friendly staff, making it a strong choice for various types of travelers, despite some areas needing improvement.
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