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Summary of reviews7Hotel&Spa is situated in a serene and quiet location on the southern outskirts of Strasbourg, making it ideal for business travelers or those seeking a peaceful retreat. The hotel's proximity to Illkirch Innovation Park and its easy access to public transport and major transit routes cater well to guests with work commitments. The location is somewhat remote and though not ideal for tourists aiming to explore Strasbourg's vibrant life, the tranquil atmosphere, ample parking and proximity to the airport and the Rhone Canal cycle path are appreciated.
The breakfast at 7Hotel&Spa generally receives praise for its variety and hearty offerings. Guests enjoy the wide selection of sweet and savory items and the option of room service for breakfast. However, there are some criticisms regarding the quality and diversity of the breakfast items with issues such as limited fruit options and inadequate heating of certain foods being noted.
Dining experiences at the hotel's restaurant receive varied reviews. While many laud the delicious quality of specific dishes like sea bass fillet and mushroom risotto, some diners find the food and menu options lacking for a 4-star establishment. The restaurant ambiance and chef's proficiency are often praised, although unexpected closures and high prices are points of contention.
Rooms at 7Hotel&Spa are frequently described as spacious, clean and comfortable, equipped with modern amenities. Guests appreciate the well-furnished interiors and effective soundproofing. However, there are mentions of dated decor and maintenance issues, such as stained carpets and old-fashioned bathrooms, indicating that some areas could benefit from updates.
The hotel's cleanliness standards are generally high with many guests noting the spotless rooms and inviting common areas. Professional and friendly staff enhance the overall experience, although some cleanliness inconsistencies, such as stained towels and dusty furniture, have been reported.
The staff at 7Hotel&Spa are consistently commended for their exceptional service and warm hospitality. Descriptions often include terms like friendly, attentive and professional, illustrating their commitment to providing a welcoming atmosphere. The dedication of the restaurant and bar staff to enhancing the dining experience is particularly noted.
Complimentary wifi is available, but with mixed reliability. Some guests have experienced a strong and sufficient connection, while others report significant issues with speed and connectivity, particularly problematic for those traveling for work.
The spa facilities at 7Hotel&Spa are a notable highlight with many guests appreciating the range of amenities, including a hot tub, sauna, hammam and sensory showers. The clean and inviting environment, coupled with friendly and attentive staff, enhances the experience. Some drawbacks include the pool's cold temperature, overcrowding and additional costs for access.
The gym, located next to the hotel, is well-equipped and features amenities like a small pool and sauna. Guests appreciate the variety of equipment and yoga exercises provided, despite occasional minor issues like an incomplete dumbbell set.
The pool, while clean and equipped with a jacuzzi, sauna and steam room, is subject to mixed reviews due to its small size and cold water. Additional charges and restricted access times, especially for families with children, are also concerns.
Parking at 7Hotel&Spa is highly praised for its ample, accessible and free spaces, including accommodations for electric vehicles. The convenience of easy parking access contributes positively to the guest experience, outweighing occasional minor issues with vehicle size accommodation.
In summary, 7Hotel&Spa is well-suited for business travelers and those seeking a quiet, comfortable stay. Its serene location, spacious rooms, excellent cleanliness standards and friendly staff are standout features. While there are areas for improvement, particularly regarding dining options, wifi reliability and some maintenance aspects, the overall guest experience remains positive.
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