Highland Lodge in Geilo garners generally positive reviews with particular praise for its prime location and dining options. Situated conveniently in the town center, guests appreciated easy access to shops, a ski bus stop and the train station, making it an excellent base for exploring the area. The lodge's centrality allows for seamless travel between Oslo and Bergen, enhancing its appeal as a practical stopover. Additional amenities like a swimming pool, sauna, free parking and beautiful balcony views, combined with helpful staff and a warm lodge atmosphere, leave a lasting positive impression.
In terms of dining, the in-house restaurant and pizzeria consistently receive accolades for high-quality food and friendly service. The restaurant Smakeriet is particularly noted for its excellent dinner offerings and families appreciate the kid's menu. Despite some pointing out the simplicity of the pizzeria's fare, the overall dining experience at
Highland Lodge remains a significant highlight.
The accommodation options—ranging from standard rooms to spacious apartment-style units—provide varying experiences. Many guests praised the clean, modern and well-equipped rooms, particularly the larger ones offering scenic mountain views. However, some found certain rooms to be small, dark and lacking in storage or amenities like a refrigerator or kettle.
Cleanliness standards received mixed reviews. While many guests found their rooms clean and well-maintained, others pointed out specific areas needing improvement, such as carpets, windows and bathroom facilities. The modern bathrooms were noted positively, contributing to general comfort.
Staff interactions were also mixed with many guests praising friendly and attentive service during critical situations. However, issues such as long queues, lack of visible staff presence and instances of inexperience contributed to an inconsistent service quality.
The indoor swimming pool area, featuring pleasant temperatures, a children's area, sun loungers and a sauna, received commendations for enhancing relaxation. Families particularly enjoyed the pool and the kid playroom, despite suggestions for additional showers and notices of its relatively small size.
Lastly, the bedding experience varied among guests. While some praised the comfortable beds and quality of mattresses, duvets and pillows, others found the beds too soft, narrow or even uncomfortable. Sofa beds and bunk beds received some criticism for quality, though many guests enjoyed restful sleep, highlighting potential comfort.
Overall,
Highland Lodge offers a strong stay experience with its excellent location, food quality and array of amenities, though it may benefit from some improvements in room features, cleanliness details and service consistency to fully meet guests' expectations.