Mercure Gdańsk Stare Miasto
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Summary of reviewsMercure Gdańsk Stare Miasto is a highly recommended hotel known for its prime location and excellent proximity to key attractions and public transportation. Nestled close to the main train station and the historic Old Town, the hotel offers guests easy access to shopping centers, top-notch local cuisine and significant landmarks like the Solidarity Center and Amber Museum. Many guests also appreciate the scenic views over the Old Town and the peaceful, quiet surroundings despite its central location.
The hotel's breakfast stands out for its varied and plentiful selection, catering to diverse dietary needs, including gluten-free and vegan options. The pleasant and cozy atmosphere in the breakfast restaurant adds to the positive start of the day. While some guests found the breakfast repetitive and slightly expensive, the general consensus points to a tasty and extensive buffet with friendly service.
Dining experiences have also received praise, especially the Winestone restaurant, which offers high-quality, delicious dishes and professional service. Guests enjoy the peaceful terrace ambiance and find the food portions ample and competitively priced. Although there are some mixed reviews about dinner service, the overall feedback is positive with specific mention of standout dishes like grilled salmon.
The rooms at Mercure Gdańsk Stare Miasto are noted for their cleanliness, comfort and spectacular city views. Guests find the rooms spacious and well-decorated, though there are mentions of variability in room sizes and some dated decor. Despite these minor issues, the amenities, including comfortable beds and coffee machines, contribute to a pleasant stay. The hotel maintains high cleanliness standards across all areas with daily cleaning services frequently appreciated.
The staff is consistently highlighted for their friendliness, professionalism and willingness to assist. Polite and courteous reception staff enhance the overall experience from check-in onwards and the proactive nature of the team contributes significantly to the positive guest feedback.
Wi-Fi at the hotel receives a mix of reviews with many guests praising the free and generally reliable connection, although there are occasional reports of weak signals and connectivity issues in certain areas. The gym, while small, is appreciated for its cleanliness and quality cardio machines, though the range of weightlifting equipment is limited.
Parking is convenient but noted to be relatively expensive with limited reservation options that sometimes lead to overcrowding. Families particularly enjoy the hotel’s accommodations, such as spacious family rooms with interconnecting doors and child-friendly amenities, making it an appealing choice for family vacations.
Overall, Mercure Gdańsk Stare Miasto offers a compelling combination of strategic location, good food, comfortable rooms, high cleanliness standards and exceptional service, making it a top choice for travelers seeking to explore the vibrant city of Gdańsk.
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The hotel's breakfast stands out for its varied and plentiful selection, catering to diverse dietary needs, including gluten-free and vegan options. The pleasant and cozy atmosphere in the breakfast restaurant adds to the positive start of the day. While some guests found the breakfast repetitive and slightly expensive, the general consensus points to a tasty and extensive buffet with friendly service.
Dining experiences have also received praise, especially the Winestone restaurant, which offers high-quality, delicious dishes and professional service. Guests enjoy the peaceful terrace ambiance and find the food portions ample and competitively priced. Although there are some mixed reviews about dinner service, the overall feedback is positive with specific mention of standout dishes like grilled salmon.
The rooms at Mercure Gdańsk Stare Miasto are noted for their cleanliness, comfort and spectacular city views. Guests find the rooms spacious and well-decorated, though there are mentions of variability in room sizes and some dated decor. Despite these minor issues, the amenities, including comfortable beds and coffee machines, contribute to a pleasant stay. The hotel maintains high cleanliness standards across all areas with daily cleaning services frequently appreciated.
The staff is consistently highlighted for their friendliness, professionalism and willingness to assist. Polite and courteous reception staff enhance the overall experience from check-in onwards and the proactive nature of the team contributes significantly to the positive guest feedback.
Wi-Fi at the hotel receives a mix of reviews with many guests praising the free and generally reliable connection, although there are occasional reports of weak signals and connectivity issues in certain areas. The gym, while small, is appreciated for its cleanliness and quality cardio machines, though the range of weightlifting equipment is limited.
Parking is convenient but noted to be relatively expensive with limited reservation options that sometimes lead to overcrowding. Families particularly enjoy the hotel’s accommodations, such as spacious family rooms with interconnecting doors and child-friendly amenities, making it an appealing choice for family vacations.
Overall, Mercure Gdańsk Stare Miasto offers a compelling combination of strategic location, good food, comfortable rooms, high cleanliness standards and exceptional service, making it a top choice for travelers seeking to explore the vibrant city of Gdańsk.
Hotel Taking Steps Towards Sustainability
Mercure Gdańsk Stare Miasto is Green Key certified and has been identified as having the lowest carbon footprint per night booked in Gdansk. The hotel has reduced its energy usage by sourcing from lower carbon sources and implements a waste strategy that includes sorting hazardous waste and at least two types of recyclable materials: paper, glass, cardboard, or plastic.
Dog Friendly Hotel
This hotel offers spacious rooms and easy access to the city center, making it a convenient option for guests traveling with pets. It provides a comfortable and welcoming environment.
Hotel near Nightlife Spots
Located on Jana Heweliusza Street in Gdańsk, this hotel is near the Old Town, offering convenient access to nightlife venues. Its central location makes it a great base for exploring the city's bars and clubs.
Business Hotel
This hotel offers 9 air-conditioned conference rooms, with the largest accommodating up to 250 people. The meeting rooms are equipped with state-of-the-art equipment, sound, and lighting systems, and the hotel provides a shuttle service to the airport.
Accessible Hotel
Mercure Gdańsk Stare Miasto offers accessible rooms that include roll-in showers, grab bars, and refrigerators for medication storage. This hotel is designed to provide comfort and convenience for guests with mobility needs.
Hotel with Gym
Mercure Gdańsk Stare Miasto has a fitness center available for guests. It also features a sundeck.
4-Star Hotel
This hotel is the highest building in Gdańsk and is located near the Old Town and Madison Shopping Gallery. It offers comfortable accommodations and a central location. The hotel is a great base for exploring the city.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Parking
Guest Reviews
Mercure Gdańsk Stare Miasto boasts a prime location that receives high praise from its guests. Nestled close to the main train station, this hotel provides easy access to various points of interest, including the historic Old Town, making it a perfect base for exploring Gdańsk. Guests frequently highlight the convenience of being within walking distance of key attractions, public transportation, shopping centers like Forum and top-notch restaurants offering local cuisine.
Many reviewers commend the hotel for its scenic views over the Old Town and city, especially from higher floors, adding an extra layer of charm to their stay. The quiet and peaceful surroundings are a welcome surprise given the central location. Moreover, visitors find the proximity to landmarks like the Solidarity Center and the Amber Museum particularly advantageous.
Parking availability and the hotel's cleanliness further enhance the overall experience, alongside friendly and helpful staff. Whether traveling for work or leisure, guests appreciate the comfortable accommodations and the hotel's invaluable position within the heart of Gdańsk. This combination of strategic location and excellent service makes Mercure Gdańsk Stare Miasto a top choice for anyone looking to immerse themselves in the vibrant atmosphere of this historic city.
Located in the heart of Gdańsk, Mercure Gdańsk Stare Miasto offers an array of breakfast options that have garnered positive feedback from numerous guests. The breakfast is frequently highlighted as varied and plentiful with visitors praising the delicious and diverse selection of dishes. Many guests found the breakfast to be extensive with a unique assortment of foods including fresh pastries, fruits and hot dishes. The presence of gluten-free and vegan options also adds to the broad appeal.
The breakfast experience is enhanced by the cozy atmosphere of the breakfast restaurant, making it a pleasant setting to start the day. There are also commendations for the fresh fruit juices and even a juice machine for beets. Guests have noted the appealing presentation and the constant replenishment of items, indicating a high level of service and quality control.
However, there have been occasional mentions of the breakfast being somewhat repetitive or not meeting high expectations based on previous reviews. Some guests found the breakfast to be expensive and not entirely justifying its cost. Issues such as stale bread and lack of bacon were raised, suggesting room for minor improvements.
Overall, the breakfast at Mercure Gdańsk Stare Miasto is often deemed excellent with tasty and plentiful options suited to a wide array of preferences, though it comes at a premium price. The friendly and helpful staff further enhance the breakfast experience, making it well-regarded among many visitors.
The restaurant at Mercure Gdańsk Stare Miasto offers an array of delicious and high-quality dishes, including some vegetarian options. Guests frequently praise the fantastic and delicious food, noting ample portions and a wide variety of hot and cold dishes for dinner. The grilled salmon, in particular, receives special mention for its taste. Many highlight the professional and friendly service, especially from the bartender, which adds to the overall pleasant dining experience.
The hotel restaurant's peaceful terrace is appreciated for its ambiance and the menu is considered sufficient and tasty with competitive prices compared to the city center. Despite a few mixed reviews and isolated incidents of subpar service and food, the general consensus is that the cuisine is wonderful and worth recommending. The Winestone restaurant within the hotel stands out for its noteworthy dining experience, making it one of the best seen by several guests.
Breakfast at the hotel garners positive feedback as well with guests enjoying a decent and varied selection at the buffet. Some guests have found room dining to be a convenient and enjoyable option. Overall, the dining experiences at Mercure Gdańsk Stare Miasto are largely positive with great food and service contributing to a satisfying stay.
Mercure Gdańsk Stare Miasto offers a range of rooms that are frequently praised for their cleanliness and comfortable amenities. Many guests enjoy the spectacular city views, particularly from the higher floors, which include glimpses of the Old Town and beyond. The rooms are often described as spacious and well-decorated, making them suitable for both short and extended stays.
Despite the overall positive reception, some guests have pointed out that the rooms can vary in size with several finding them smaller than expected and occasionally feeling cramped. The lighting and decor, while often labeled as cozy and pleasant, have also been mentioned as somewhat dated or dark in a few instances. There's also feedback indicating that some rooms and bathrooms require minor refurbishments or updates.
Comfortable beds and the inclusion of amenities such as coffee machines and refrigerators add to the room's appeal. While functioning air conditioning is not available in every room, the soundproofing ensures a quiet stay. On the downside, issues such as faulty room cards, occasional cleaning lapses and dated equipment have been noted.
Overall, the views, cleanliness and comfort of the rooms at Mercure Gdańsk Stare Miasto make it a compelling choice, though some inconsistencies and space constraints may need consideration when booking.
At Mercure Gdańsk Stare Miasto, guests frequently highlight the comfort of the beds. Numerous reviews describe the beds as very comfortable with many guests delighted by the softness of the mattresses. The majority appreciated the comfort, noting that they slept well and woke up feeling refreshed. The quality of the bedding also received mention with clean sheets and good maintenance.
However, some guests did mention a preference for firmer mattresses and found the beds too soft. There were also occasional comments about flat pillows with a few guests experiencing discomfort as a result. Despite these issues, the overall feedback indicates that the beds provided a high level of comfort, contributing significantly to a restful stay.
Mercure Gdańsk Stare Miasto consistently receives praise for its cleanliness. Many guests describe the hotel and its rooms as very clean, tidy and well-maintained. Daily cleaning services are frequently appreciated with comments mentioning spotless rooms, fresh sheets and towels and clean bathtubs. The hotel's gym and common areas also maintain high standards of cleanliness. Reviewers highlight the pleasant ambiance created by the clean and modern decor. The friendly and helpful staff further enhance the positive experience.
However, some areas require attention. A few reviews noted issues such as dirty carpets, windows and bathrooms and a need for more thorough room cleaning. Some guests also pointed out that room cleaning must be scheduled in advance, which was an inconvenience for a few. Overall, despite minor areas for improvement, the hotel's cleanliness leaves a generally positive impression on its visitors.
The staff at Mercure Gdańsk Stare Miasto consistently receives high praise for their friendliness, professionalism and helpfulness. Guests frequently describe the team as kind, well-prepared and always willing to assist with a cheerful demeanor. The reception staff are particularly noted for being polite, courteous and competent, enhancing the overall experience from the moment of check-in.
Service across the hotel, including at the restaurant and during breakfast, is highlighted as excellent with specific commendation for attentive and friendly waiters and bartenders. Guests appreciate the proactive and responsive nature of the staff, who go the extra mile to resolve issues and ensure a pleasant stay.
Despite occasional feedback about less engaged or slower service, the majority of reviews reflect a consistent level of high-quality service and a welcoming atmosphere throughout the hotel. Cleanliness and maintenance of rooms are also well-received, often attributed to the diligent and approachable housekeeping team.
Overall, the staff’s professionalism and enthusiasm seem to contribute significantly to the positive experiences of guests at Mercure Gdańsk Stare Miasto, making it a recommended choice for travelers seeking reliable and friendly service.
The Mercure Gdańsk Stare Miasto offers a mixed bag when it comes to Wi-Fi. Many guests highlighted the positive aspects of the hotel's internet service, noting the availability of free Wi-Fi in all rooms and public areas. They appreciated the reliable internet connection, which worked perfectly for some and were pleased with the good signal coverage throughout the hotel. The high-speed internet and fast Wi-Fi received praise from several reviewers, indicating a generally satisfactory experience.
Despite these positive points, there are areas for improvement. Comments about weak Wi-Fi signal around the lobby area and occasional issues with connectivity suggest inconsistencies in the service. Some guests found the internet slow or spotty, while others reported problems with getting connected to the Wi-Fi. The Wi-Fi quality, although often good, did not meet the expectations of all.
Overall, the hotel seems to offer a decent and usually satisfactory Wi-Fi experience with free and often fast internet, though occasional connectivity issues suggest that there is room for enhancement.
The gym at Mercure Gdańsk Stare Miasto is frequently highlighted for its cleanliness and spaciousness. Guests often appreciate that the gym is well-maintained with clean equipment and windows. The cardio machines have received positive feedback for their quality, though some guests point out that the range of weightlifting equipment is rather limited.
Despite its smaller size, the gym provides a quiet and functional space for workouts, making it an accessible facility for those staying at the hotel. While a few reviews note a lack of amenities such as water, towels and cleaning accessories, the overall impression remains favorable due to the gym's pleasant ambiance and tidiness. For guests looking for basic fitness accommodations, the gym at Mercure Gdańsk Stare Miasto offers adequate facilities.
Parking at the Mercure Gdańsk Stare Miasto is a mix of conveniences and challenges. The hotel offers both public and private parking options, though it's noted that all parking is paid without any free spaces available. There is ample and monitored parking behind the building and the availability is generally sufficient. However, the parking fee is deemed expensive by many guests with some finding it more cost-effective to utilize nearby city zone parking.
While the hotel allows parking in front and behind the building, issues do arise with the operation and management of parking spaces. The parking cannot be reserved in advance, leading to occasional overcrowding and difficulties in finding a spot upon arrival. The limited number of hotel-designated spaces, marked in blue, often results in guests having to seek alternatives and facing high hourly fees in public parking areas.
For those who do secure a spot, the parking is described as convenient and peaceful, contributing positively to their overall experience. Nonetheless, the high costs associated with parking and the lack of reservation options are seen as significant drawbacks. The proximity to alternative parking areas offers a partial solution, although these too come with their own costs and limitations.
Mercure Gdańsk Stare Miasto is highly praised for its accommodations and amenities tailored to families. Guests frequently highlight the spacious and comfortable family rooms, many of which include interconnecting doors and separate beds, making them ideal for hosting parents and children together. The hotel offers family apartments, often consisting of two connected rooms, providing ample space and comfort for everyone.
The property is particularly appreciated for being child-friendly with dedicated play areas and treats like cotton candy and ice cream specifically for the younger guests. This emphasis on creating an enjoyable experience for children makes it a popular choice for family trips.
Families also value the convenience of practical amenities such as extra mattresses for children, safe environments for kids and even bicycle storage for family outings. With fantastic views of the shipyard or old town from many rooms, the hotel offers both visual appeal and functional family-oriented solutions.
Despite a few minor drawbacks, such as limited drink selections, the overall consensus suggests that Mercure Gdańsk Stare Miasto provides an excellent and enjoyable stay for families, making it perfect for family holidays and short family getaways.
Situated close to the Old Town, Mercure Gdańsk Stare Miasto offers guests convenient access to a vibrant and lively nightlife. The hotel is ideally located right in the center, near various bars, clubs and restaurants, making it easy to explore the fun nightlife options within walking distance. Despite being in the heart of the city's nightlife, many guests were not disturbed by the bustling atmosphere. However, some noted occasional noise from ground-floor parties, a nearby disco or roaring motorcycles. Overall, the hotel's proximity to nightlife activities and beautiful, clean rooms with fantastic daytime views make it a desirable choice for those wanting to experience the energetic spirit of Gdańsk.
Mercure Gdańsk Stare Miasto provides an experience that somewhat aligns with its four-star rating, though opinions vary among guests. Visitors generally appreciate the clean rooms and good soundproofing, which contribute to a peaceful stay. The bar receives high praise and the hotel's location is noted as a positive feature. Breakfast garners mixed reviews; some guests find it delicious and enjoy the extensive selection of fruit, pastries and seafood, while others feel it falls short of four-star expectations due to limited variety and quality of certain items.
There are mentions that some elements, such as room and bathroom cleanliness, the quality of toiletries and breakfast cold cuts, require improvement to fully meet four-star standards. Some guests feel the hotel could better meet expectations associated with its rating, especially in terms of amenities and overall service. Despite these critiques, Mercure Gdańsk Stare Miasto still manages to meet the general criteria of a four-star establishment, making it a fine choice for travelers, though some believe there are better four-star options in the vicinity.
Mercure Gdańsk Stare Miasto receives favorable feedback from business travelers, noted for its relatively good location and facilities tailored to business needs. The hotel is praised for being a very good option for short business stays with rooms well-equipped for business travelers, including desks suitable for working with laptops. Guests appreciate the polite and helpful staff, who are quick to assist, ensuring a smooth and efficient stay.
The internet speed is quick, accommodating essential business requirements and the hotel provides business-friendly amenities and services. Conference rooms and a quiet work environment further enhance its appeal to corporate visitors. Convenient check-in and check-out processes are also highlighted as beneficial for those on tight schedules.
Though some reviews mention that the soundproofing between rooms is less than ideal and average business services, the overall consensus is that Mercure Gdańsk Stare Miasto is great for business trips, offering a business atmosphere that is conducive to productivity.
Mercure Gdańsk Stare Miasto offers a generally positive experience for guests with disabilities. The hotel is centrally located, making it highly accessible for exploring the city center. The property features well-accessible facilities and public areas, including wheelchair-accessible rooms and access ramps. Guests appreciate the good accessibility features that cater to both wheelchair users and elderly individuals. Parking for disabled guests is conveniently available right in front of the hotel. The hotel's proximity to the train station further enhances its accessibility. However, it's worth noting that the hotel hallways have room for improvement regarding cleanliness and may pose minor challenges for some older guests. Overall, the hotel combines a great location with a clean, comfortable and disability-friendly environment.
Situated in the heart of Gdańsk, Mercure Gdańsk Stare Miasto stands out as an ideal retreat for honeymooners. The hotel’s proximity to the train station makes it conveniently accessible, while also providing a private and secluded atmosphere perfect for romantic getaways. Numerous guests have highlighted the romance-infused amenities and the availability of a dedicated honeymoon suite, transforming stays into unforgettable experiences.
Couples celebrating special occasions, such as anniversaries, have expressed heartfelt satisfaction with their stays, cherishing memories that will last a lifetime. The hotel’s reputation as a honeymoon-worthy destination is well-earned with many describing their experience as magical and perfect for a honeymoon.
Service at Mercure Gdańsk Stare Miasto is both reliable and accommodating with staff going above and beyond to prepare surprises in the room per guest requests. Delicious breakfasts add an additional touch of delight to the stay, enhancing the overall romantic retreat atmosphere. For those seeking a memorable and romantic destination, this hotel stands out as an ideal choice.
Mercure Gdańsk Stare Miasto offers an opulent atmosphere with a touch of French elegance that caters to guests seeking a luxurious experience. The hotel is characterized by high-class services and top-notch amenities, including rooms that are both luxurious and welcoming. Guests will appreciate the luxurious bedding and the presence of branded toiletries, all contributing to an indulgent experience.
The hotel exudes a luxurious feel through its refined decorations and high-end facilities, ensuring an extravagant stay for its visitors. While some aspects such as the lack of a clothing repair kit and the entrance to the pool may fall short of luxury expectations, the overall experience still maintains a standard of refined luxury. However, the parking can be expensive, which may be a minor drawback to an otherwise luxurious stay at this good standard hotel.
Mercure Gdańsk Stare Miasto is an ideal destination for couples looking to experience a romantic getaway. Guests often remark on the romantic atmosphere with beautiful settings that include romantically lit rooms and stunning city views at night. Many couples, including those celebrating significant anniversaries, have cherished the romantic ambiance and cozy touches that make the stay unforgettable.
The hotel offers perfect seating by the windows, providing a charming spot to admire the picturesque backdrop of Gdańsk. The overall ambiance of the hotel is designed to create an intimate and romantic experience, making it perfect for couples seeking a wonderful escape. Despite a few mentions of rooms appearing larger in pictures, the overwhelming sentiment is that of a beautiful and romantic setting, ideal for creating lasting memories.
Mercure Gdańsk Stare Miasto is well-regarded for its dog-friendly facilities and services, making it an excellent choice for pet owners. Guests have noted that pets are not only allowed but also treated well with specific dog amenities available to ensure a comfortable stay for your furry companion. The hotel is highly accommodating to pets with fantastic services catering specifically to the needs of both dogs and their owners. Despite a few reviews indicating inconsistencies in pet policies, the majority highlight the hotel's welcoming atmosphere for pets. Offering a combination of pet-friendly rooms and services, this hotel is an ideal option for those traveling with their pets.
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Location
Many reviewers commend the hotel for its scenic views over the Old Town and city, especially from higher floors, adding an extra layer of charm to their stay. The quiet and peaceful surroundings are a welcome surprise given the central location. Moreover, visitors find the proximity to landmarks like the Solidarity Center and the Amber Museum particularly advantageous.
Parking availability and the hotel's cleanliness further enhance the overall experience, alongside friendly and helpful staff. Whether traveling for work or leisure, guests appreciate the comfortable accommodations and the hotel's invaluable position within the heart of Gdańsk. This combination of strategic location and excellent service makes Mercure Gdańsk Stare Miasto a top choice for anyone looking to immerse themselves in the vibrant atmosphere of this historic city.
Breakfast
The breakfast experience is enhanced by the cozy atmosphere of the breakfast restaurant, making it a pleasant setting to start the day. There are also commendations for the fresh fruit juices and even a juice machine for beets. Guests have noted the appealing presentation and the constant replenishment of items, indicating a high level of service and quality control.
However, there have been occasional mentions of the breakfast being somewhat repetitive or not meeting high expectations based on previous reviews. Some guests found the breakfast to be expensive and not entirely justifying its cost. Issues such as stale bread and lack of bacon were raised, suggesting room for minor improvements.
Overall, the breakfast at Mercure Gdańsk Stare Miasto is often deemed excellent with tasty and plentiful options suited to a wide array of preferences, though it comes at a premium price. The friendly and helpful staff further enhance the breakfast experience, making it well-regarded among many visitors.
Dinner
The hotel restaurant's peaceful terrace is appreciated for its ambiance and the menu is considered sufficient and tasty with competitive prices compared to the city center. Despite a few mixed reviews and isolated incidents of subpar service and food, the general consensus is that the cuisine is wonderful and worth recommending. The Winestone restaurant within the hotel stands out for its noteworthy dining experience, making it one of the best seen by several guests.
Breakfast at the hotel garners positive feedback as well with guests enjoying a decent and varied selection at the buffet. Some guests have found room dining to be a convenient and enjoyable option. Overall, the dining experiences at Mercure Gdańsk Stare Miasto are largely positive with great food and service contributing to a satisfying stay.
Rooms
Despite the overall positive reception, some guests have pointed out that the rooms can vary in size with several finding them smaller than expected and occasionally feeling cramped. The lighting and decor, while often labeled as cozy and pleasant, have also been mentioned as somewhat dated or dark in a few instances. There's also feedback indicating that some rooms and bathrooms require minor refurbishments or updates.
Comfortable beds and the inclusion of amenities such as coffee machines and refrigerators add to the room's appeal. While functioning air conditioning is not available in every room, the soundproofing ensures a quiet stay. On the downside, issues such as faulty room cards, occasional cleaning lapses and dated equipment have been noted.
Overall, the views, cleanliness and comfort of the rooms at Mercure Gdańsk Stare Miasto make it a compelling choice, though some inconsistencies and space constraints may need consideration when booking.
Beds
However, some guests did mention a preference for firmer mattresses and found the beds too soft. There were also occasional comments about flat pillows with a few guests experiencing discomfort as a result. Despite these issues, the overall feedback indicates that the beds provided a high level of comfort, contributing significantly to a restful stay.
Cleanliness
However, some areas require attention. A few reviews noted issues such as dirty carpets, windows and bathrooms and a need for more thorough room cleaning. Some guests also pointed out that room cleaning must be scheduled in advance, which was an inconvenience for a few. Overall, despite minor areas for improvement, the hotel's cleanliness leaves a generally positive impression on its visitors.
Staff
Service across the hotel, including at the restaurant and during breakfast, is highlighted as excellent with specific commendation for attentive and friendly waiters and bartenders. Guests appreciate the proactive and responsive nature of the staff, who go the extra mile to resolve issues and ensure a pleasant stay.
Despite occasional feedback about less engaged or slower service, the majority of reviews reflect a consistent level of high-quality service and a welcoming atmosphere throughout the hotel. Cleanliness and maintenance of rooms are also well-received, often attributed to the diligent and approachable housekeeping team.
Overall, the staff’s professionalism and enthusiasm seem to contribute significantly to the positive experiences of guests at Mercure Gdańsk Stare Miasto, making it a recommended choice for travelers seeking reliable and friendly service.
Wi-Fi
Despite these positive points, there are areas for improvement. Comments about weak Wi-Fi signal around the lobby area and occasional issues with connectivity suggest inconsistencies in the service. Some guests found the internet slow or spotty, while others reported problems with getting connected to the Wi-Fi. The Wi-Fi quality, although often good, did not meet the expectations of all.
Overall, the hotel seems to offer a decent and usually satisfactory Wi-Fi experience with free and often fast internet, though occasional connectivity issues suggest that there is room for enhancement.
Gym
Despite its smaller size, the gym provides a quiet and functional space for workouts, making it an accessible facility for those staying at the hotel. While a few reviews note a lack of amenities such as water, towels and cleaning accessories, the overall impression remains favorable due to the gym's pleasant ambiance and tidiness. For guests looking for basic fitness accommodations, the gym at Mercure Gdańsk Stare Miasto offers adequate facilities.
Parking
While the hotel allows parking in front and behind the building, issues do arise with the operation and management of parking spaces. The parking cannot be reserved in advance, leading to occasional overcrowding and difficulties in finding a spot upon arrival. The limited number of hotel-designated spaces, marked in blue, often results in guests having to seek alternatives and facing high hourly fees in public parking areas.
For those who do secure a spot, the parking is described as convenient and peaceful, contributing positively to their overall experience. Nonetheless, the high costs associated with parking and the lack of reservation options are seen as significant drawbacks. The proximity to alternative parking areas offers a partial solution, although these too come with their own costs and limitations.
Family
The property is particularly appreciated for being child-friendly with dedicated play areas and treats like cotton candy and ice cream specifically for the younger guests. This emphasis on creating an enjoyable experience for children makes it a popular choice for family trips.
Families also value the convenience of practical amenities such as extra mattresses for children, safe environments for kids and even bicycle storage for family outings. With fantastic views of the shipyard or old town from many rooms, the hotel offers both visual appeal and functional family-oriented solutions.
Despite a few minor drawbacks, such as limited drink selections, the overall consensus suggests that Mercure Gdańsk Stare Miasto provides an excellent and enjoyable stay for families, making it perfect for family holidays and short family getaways.
Nightlife
4 Star
There are mentions that some elements, such as room and bathroom cleanliness, the quality of toiletries and breakfast cold cuts, require improvement to fully meet four-star standards. Some guests feel the hotel could better meet expectations associated with its rating, especially in terms of amenities and overall service. Despite these critiques, Mercure Gdańsk Stare Miasto still manages to meet the general criteria of a four-star establishment, making it a fine choice for travelers, though some believe there are better four-star options in the vicinity.
Business
The internet speed is quick, accommodating essential business requirements and the hotel provides business-friendly amenities and services. Conference rooms and a quiet work environment further enhance its appeal to corporate visitors. Convenient check-in and check-out processes are also highlighted as beneficial for those on tight schedules.
Though some reviews mention that the soundproofing between rooms is less than ideal and average business services, the overall consensus is that Mercure Gdańsk Stare Miasto is great for business trips, offering a business atmosphere that is conducive to productivity.
Accessible
Honeymoon
Couples celebrating special occasions, such as anniversaries, have expressed heartfelt satisfaction with their stays, cherishing memories that will last a lifetime. The hotel’s reputation as a honeymoon-worthy destination is well-earned with many describing their experience as magical and perfect for a honeymoon.
Service at Mercure Gdańsk Stare Miasto is both reliable and accommodating with staff going above and beyond to prepare surprises in the room per guest requests. Delicious breakfasts add an additional touch of delight to the stay, enhancing the overall romantic retreat atmosphere. For those seeking a memorable and romantic destination, this hotel stands out as an ideal choice.
Luxury
The hotel exudes a luxurious feel through its refined decorations and high-end facilities, ensuring an extravagant stay for its visitors. While some aspects such as the lack of a clothing repair kit and the entrance to the pool may fall short of luxury expectations, the overall experience still maintains a standard of refined luxury. However, the parking can be expensive, which may be a minor drawback to an otherwise luxurious stay at this good standard hotel.
Romantic
The hotel offers perfect seating by the windows, providing a charming spot to admire the picturesque backdrop of Gdańsk. The overall ambiance of the hotel is designed to create an intimate and romantic experience, making it perfect for couples seeking a wonderful escape. Despite a few mentions of rooms appearing larger in pictures, the overwhelming sentiment is that of a beautiful and romantic setting, ideal for creating lasting memories.
Dog Friendly
No, Mercure Gdańsk Stare Miasto doesn't have any pool.
No, a spa isn't available at Mercure Gdańsk Stare Miasto.
Yes, Mercure Gdańsk Stare Miasto welcomes dogs.
Yes, parking facilities are available at Mercure Gdańsk Stare Miasto.
Yes, Mercure Gdańsk Stare Miasto has a gym.
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