Grano Residence - Pool, Sauna, SPA & Parking by Downtown Apartments
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Summary of reviewsGrano Residence - Pool, Sauna, SPA & Parking by Downtown Apartments is situated in the heart of Gdańsk, offering guests an ideal base for exploring the city's vibrant cultural scene. Its prime location provides easy access to the historic old town, Motława River, and Green Bridge, enhancing guests' experience with convenience and accessibility. The modern and well-furnished apartments are frequently praised for their cleanliness, comfort, and spaciousness. Guests appreciate contemporary decor and comprehensive amenities, including a valuable underground parking facility, contributing to a stress-free visit, particularly for those traveling by car.
Impeccable cleanliness is a standout feature, with guests often highlighting the spotless condition and stylish aesthetic of the accommodations. The spacious and well-equipped apartments cater to both short and long-term stays, with clean and well-maintained bathrooms enhancing comfort. The combination of prime location, immaculate living spaces, and modern amenities makes the residence an attractive option for visitors seeking high-standard accommodation.
Staff reviews present a mixed picture. Guests generally commend the staff for being helpful, friendly, and responsive, facilitating smooth communication and assistance. However, some express dissatisfaction due to unresponsiveness or a lack of flexibility, affecting overall satisfaction.
While Grano Residence offers conveniences like a pool, sauna, and spa, these amenities require an offsite fee, which can be expensive and disappointing for guests expecting complimentary access. Similarly, WiFi service issues and variable bed comfort, particularly concerning mattresses and sofa beds, are areas for potential improvement.
Despite these minor drawbacks, Grano Residence is recognized for its exceptional four-star standards, promising a superb facility and service experience. The property impresses with its prime location, cleanliness, comfort, and thoughtful amenities, making it a popular choice for travelers exploring Gdańsk. Addressing noted issues would further enhance the overall guest experience, aligning expectations with reality.
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Impeccable cleanliness is a standout feature, with guests often highlighting the spotless condition and stylish aesthetic of the accommodations. The spacious and well-equipped apartments cater to both short and long-term stays, with clean and well-maintained bathrooms enhancing comfort. The combination of prime location, immaculate living spaces, and modern amenities makes the residence an attractive option for visitors seeking high-standard accommodation.
Staff reviews present a mixed picture. Guests generally commend the staff for being helpful, friendly, and responsive, facilitating smooth communication and assistance. However, some express dissatisfaction due to unresponsiveness or a lack of flexibility, affecting overall satisfaction.
While Grano Residence offers conveniences like a pool, sauna, and spa, these amenities require an offsite fee, which can be expensive and disappointing for guests expecting complimentary access. Similarly, WiFi service issues and variable bed comfort, particularly concerning mattresses and sofa beds, are areas for potential improvement.
Despite these minor drawbacks, Grano Residence is recognized for its exceptional four-star standards, promising a superb facility and service experience. The property impresses with its prime location, cleanliness, comfort, and thoughtful amenities, making it a popular choice for travelers exploring Gdańsk. Addressing noted issues would further enhance the overall guest experience, aligning expectations with reality.
Apartment with Spa
Dog Friendly Apartment
Apartment with Swimming Pool
Indoor Pool
Apartment with Free Wi-Fi
Apartment with Parking
4-Star Apartment
Apartment with Indoor Pool
Guest Reviews
Located at the very heart of Gdańsk, Grano Residence by Downtown Apartments enjoys an enviable position that makes it the perfect hub for exploring the city's vibrant cultural scene. The prime location situates guests mere steps away from the historic old town, where bustling streets filled with restaurants, bars, and shops are just around the corner. Proximity to the city center and landmarks like the Motława River and Green Bridge adds to the allure, allowing for convenient exploration.
The property's strategic placement is complemented by modern and well-furnished apartments, which are often praised for their cleanliness, comfort, and spaciousness. Guests appreciate the contemporary decor and comprehensive amenities, noting the inclusion of underground parking as a significant advantage, especially for those traveling by car.
The residence not only offers a superbly located base for city exploration but also ensures a comfortable and quiet stay, making it ideal for both short getaways and extended visits. With everything necessary for a pleasant stay and the old town just a short walk away, Grano Residence is regarded as an excellent choice for those who want to experience the best of Gdańsk.
The reviews for the beds at Grano Residence offer a mix of experiences that are pivotal for discerning travelers. Guests often praise the comfortable beds in the bedrooms, with some expressing satisfaction with their spacious and well-furnished apartments. The pillows are noted to be plentiful and good for sleeping, adding to the overall comfort of the accommodations.
However, there are frequent mentions of issues with the mattresses. Several guests found them to be either excessively soft, causing them to sink in, or too hard and uncomfortable. This variance in comfort could be an important consideration for potential visitors who have specific preferences or needs for sleep support. The sofa beds received criticism for being particularly uncomfortable, with one guest describing a steel beam running through it.
While bedding quality is often praised as being hotel-grade, there were isolated incidents where bedding and towels were not provided, causing inconvenience. Overall, it appears that while certain aspects of bedding at Grano Residence can offer a nice sleeping experience, there are notable inconsistencies that guests should be aware of before booking their stay.
Grano Residence - Pool, Sauna, SPA & Parking by Downtown Apartments shines brightly in the realm of cleanliness based on guest reviews. Visitors repeatedly praise the apartments for being impeccably clean, with some describing the cleanliness as superbly equipped and spotless. The pristine condition of the residences is complemented by a modern and stylish aesthetic, ensuring comfort and visual appeal. Guests often mention the apartments being spacious, providing ample room to relax and unwind, further enhancing their sense of comfort.
The apartments are notable for being well-equipped, catering well to both short and long-term stays with necessary amenities intact and functioning perfectly. The exceptional cleanliness extends to all areas, including bathrooms and showers, that are often highlighted as clean and well-maintained. Cleanliness is paired with functionality, as guests find the apartments to be well-structured and practical for everyday use.
In addition to the remarkable cleanliness, guests appreciate the central location of the residences, which offers convenience and accessibility to important spots in the city. The combination of immaculate living spaces, modern amenities, and prime location creates an attractive package for visitors looking to experience a high standard of accommodation.
Overall, Grano Residence impresses with its high level of cleanliness, attention to detail, and thoughtful provision of amenities, making it a popular choice among travelers seeking comfort and convenience in a vibrant city setting.
Guest reviews of Grano Residence - Pool, Sauna, SPA & Parking by Downtown Apartments reveal a varied picture of the hotel's staff and their approach to customer service. On the positive side, many guests praised the staff for being helpful and responsive, with some stating that their communication was seamless and contact was excellent. The staff was often described as friendly and reachable, providing quick assistance and reliable check-in instructions. Guests appreciated the smooth interaction with the hotline, highlighting clear explanations and, in instances of issues, the proactive approach of the staff offering later check-out options and small gifts.
However, there are also mentions of experiences on the less favorable side. Several guests reported difficulties in communication, such as unresponsiveness and a lack of flexibility. Some found the staff to be unhelpful, with reports of cold and distant service and even rude interactions both at the property and over the phone. There were complaints of poor customer service mindset, specifically regarding early check-in requests and failure to communicate necessary check-in information.
Overall, Grano Residence seems to deliver inconsistent staff service, receiving mixed reviews. While some guests experience excellent, friendly communication and assistance, others encounter significant hurdles, affecting their overall satisfaction with their stay.
Grano Residence offers an attractive range of features with its pool, sauna, and convenient parking facilities, making it an appealing option for travelers. However, its WiFi service appears to be a significant area for improvement. Guests have consistently experienced weak and unstable internet connections, making it challenging to watch content or conduct business activities during their stay. The setup, which relies on a single router shared by two apartments, often leads to connectivity issues whenever neighboring guests disconnect their room's electricity. This arrangement has resulted in persistent connection disruptions, rendering the internet service inadequate for guests who depend on reliable connectivity. Accessing the WiFi requires scanning a QR code, which some guests find inconvenient, especially given the connectivity issues. Despite these challenges, the residence provides everything guests need for a short stay, but resolving internet connectivity issues would significantly enhance the experience.
Grano Residence - Pool, Sauna, SPA & Parking by Downtown Apartments offers guests the enticing promise of wellness services, but the experience doesn't quite match up to expectations. While the prospect of a pool, sauna, and spa is attractive, many guests have noted that these amenities are not directly available on the premises. Instead, they are located in a nearby hotel, requiring an additional fee of 150 PLN or around 35€ per hour per person, which many find to be on the expensive side. This elevated cost and the fact that the facilities are offsite have led to disappointment among visitors seeking immediate access to these amenities as part of their stay. On the positive side, the spa and sauna facilities are described as nice, but the additional costs and lack of clear communication about these charges are common concerns. For those who prioritize convenience and cost-effective access to wellness amenities, this destination might present some challenges.
Grano Residence, situated in the heart of the city, offers a delightful stay with its well-equipped, large, and spacious rooms that are both comfortable and clean. However, guests have expressed concerns regarding the swimming pool, which is advertised as part of the amenities but requires an extra fee. The pool and associated wellness facilities are actually located in a separate, adjacent building with an entirely different entrance. Access to these facilities incurs a significant charge, approximately 150 PLN per adult per hour, leading to disappointment among guests who expected complimentary access as part of their booking.
This additional cost and lack of transparent communication have led to misunderstandings, as many visitors were unaware that access to the pool was not included in the accommodation price. The pool itself, once accessed, is great, and its proximity to key city attractions like Motława enhances the overall experience. However, the substantial fees and limited availability may deter some travelers from utilizing this aspect of their stay at Grano Residence.
Understanding these nuances can help potential guests make a well-informed decision when considering a visit to Grano Residence. The overall experience can be rewarding if the additional costs for pool access align with personal expectations and if guests are well-prepared for possible extra charges associated with these wellness amenities.
Nestled in a prime location, Grano Residence offers guests the ultimate convenience when it comes to parking facilities. The underground garage, spacious and secured, is a standout feature appreciated by many. A guaranteed parking space is reserved for each apartment, granting peace of mind to those who arrive by car. This designated parking comes included in the price of the stay, making it a valuable advantage for guests. For hassle-free access, the garage features direct elevator connectivity, allowing easy movement between the parking and residential areas. The convenience and security of free parking is a major plus, making it a seamless experience for travelers looking to explore the vibrant surroundings without concern for vehicle safety or extra costs. The availability of such a well-equipped parking facility complements the location perfectly, contributing to an overall enjoyable stay.
Grano Residence, hailed for its exceptional standards, stands out as a four-star retreat that offers superb facilities and services. This highly rated property captivates guests with its fully equipped amenities, ensuring everything needed for a comfortable and enjoyable stay is readily available. The residence boasts a prime location, combining convenience with the tranquility of its surroundings. Guests have consistently praised the cleanliness and comfort of the apartments. While the majority of feedback is overwhelmingly positive, one area of improvement mentioned is the bed mattress, which some feel needs to be upgraded. Overall, Grano Residence impresses with a high standard of service and hospitality, promising an exceptional experience for visitors.
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Location
The property's strategic placement is complemented by modern and well-furnished apartments, which are often praised for their cleanliness, comfort, and spaciousness. Guests appreciate the contemporary decor and comprehensive amenities, noting the inclusion of underground parking as a significant advantage, especially for those traveling by car.
The residence not only offers a superbly located base for city exploration but also ensures a comfortable and quiet stay, making it ideal for both short getaways and extended visits. With everything necessary for a pleasant stay and the old town just a short walk away, Grano Residence is regarded as an excellent choice for those who want to experience the best of Gdańsk.
Beds
However, there are frequent mentions of issues with the mattresses. Several guests found them to be either excessively soft, causing them to sink in, or too hard and uncomfortable. This variance in comfort could be an important consideration for potential visitors who have specific preferences or needs for sleep support. The sofa beds received criticism for being particularly uncomfortable, with one guest describing a steel beam running through it.
While bedding quality is often praised as being hotel-grade, there were isolated incidents where bedding and towels were not provided, causing inconvenience. Overall, it appears that while certain aspects of bedding at Grano Residence can offer a nice sleeping experience, there are notable inconsistencies that guests should be aware of before booking their stay.
Cleanliness
The apartments are notable for being well-equipped, catering well to both short and long-term stays with necessary amenities intact and functioning perfectly. The exceptional cleanliness extends to all areas, including bathrooms and showers, that are often highlighted as clean and well-maintained. Cleanliness is paired with functionality, as guests find the apartments to be well-structured and practical for everyday use.
In addition to the remarkable cleanliness, guests appreciate the central location of the residences, which offers convenience and accessibility to important spots in the city. The combination of immaculate living spaces, modern amenities, and prime location creates an attractive package for visitors looking to experience a high standard of accommodation.
Overall, Grano Residence impresses with its high level of cleanliness, attention to detail, and thoughtful provision of amenities, making it a popular choice among travelers seeking comfort and convenience in a vibrant city setting.
Staff
However, there are also mentions of experiences on the less favorable side. Several guests reported difficulties in communication, such as unresponsiveness and a lack of flexibility. Some found the staff to be unhelpful, with reports of cold and distant service and even rude interactions both at the property and over the phone. There were complaints of poor customer service mindset, specifically regarding early check-in requests and failure to communicate necessary check-in information.
Overall, Grano Residence seems to deliver inconsistent staff service, receiving mixed reviews. While some guests experience excellent, friendly communication and assistance, others encounter significant hurdles, affecting their overall satisfaction with their stay.
Wi-Fi
Spa
Pool
This additional cost and lack of transparent communication have led to misunderstandings, as many visitors were unaware that access to the pool was not included in the accommodation price. The pool itself, once accessed, is great, and its proximity to key city attractions like Motława enhances the overall experience. However, the substantial fees and limited availability may deter some travelers from utilizing this aspect of their stay at Grano Residence.
Understanding these nuances can help potential guests make a well-informed decision when considering a visit to Grano Residence. The overall experience can be rewarding if the additional costs for pool access align with personal expectations and if guests are well-prepared for possible extra charges associated with these wellness amenities.
Parking
4 Star
Yes, Grano Residence - Pool, Sauna, SPA & Parking by Downtown Apartments has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at Grano Residence - Pool, Sauna, SPA & Parking by Downtown Apartments.
Yes, Grano Residence - Pool, Sauna, SPA & Parking by Downtown Apartments welcomes dogs.
Yes, parking facilities are available at Grano Residence - Pool, Sauna, SPA & Parking by Downtown Apartments.
No, Grano Residence - Pool, Sauna, SPA & Parking by Downtown Apartments doesn't have a gym.
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