Dom & House – Old Town Waterlane
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Summary of reviewsSituated in the heart of Gdansk, Dom & House – Old Town Waterlane consistently receives praise for its exceptional location, making it an ideal starting point for exploring the historic and modern facets of the city. Guests appreciate being within walking distance to key landmarks, restaurants, bars, markets and cafes. Despite its central location, the property maintains a peaceful atmosphere, thanks to soundproof windows and walls.
Guests often commend the spacious and well-equipped apartments, noting their modern design and cleanliness. Some rooms offer scenic views of the river and marina. Added amenities such as a swimming pool, jacuzzi, sauna and fitness facilities further enhance the guest experience. Although some maintenance issues have been reported, the overall impression remains positive due to the stylish decor and convenient location.
Breakfast options near the hotel are highly recommended, especially Neighbours Kitchen, which is praised for its great value and delicious offerings. Guests enjoy the variety and presentation of breakfast choices, sometimes opting to prepare their own meals in the well-equipped apartments.
The cleanliness of the apartments is generally appreciated with many noting the fresh linens and well-maintained spa and wellness zones. However, some guests have reported inconsistent cleaning standards, highlighting issues like dust, cobwebs and mold in certain areas.
The staff at Dom & House – Old Town Waterlane receive mixed feedback. Many guests appreciate their friendly and helpful nature, efficient communication and quick problem resolution. However, some concerns about language barriers and responsiveness have been noted.
The swimming pool, along with the jacuzzi and sauna, is a popular feature among guests, particularly families. The pool area is described as clean and inviting, although the need to book a slot in advance due to its popularity can be a drawback.
Parking facilities have received mixed reviews. While some guests found the parking options convenient and accessible, others faced challenges with limited spaces, high fees and reservation issues.
The location's proximity to nightlife makes it ideal for party-goers, though it can get noisy at night. The lack of air conditioning may also affect comfort during the summer months.
Opinions on bed comfort are varied. Many guests find the beds cozy, but others report issues with mattress firmness and pillow discomfort. Some have encountered problems with sofa beds and bed linens.
Accessibility features such as elevators and the strategic location have been positively noted, though wheelchair access to the pool area could be improved.
In summary, Dom & House – Old Town Waterlane offers a convenient and stylish accommodation option in Gdansk, praised for its location, amenities and friendly staff. While some areas could benefit from improved maintenance and consistent cleaning, the overall guest experience is largely positive.
Categories
Guests often commend the spacious and well-equipped apartments, noting their modern design and cleanliness. Some rooms offer scenic views of the river and marina. Added amenities such as a swimming pool, jacuzzi, sauna and fitness facilities further enhance the guest experience. Although some maintenance issues have been reported, the overall impression remains positive due to the stylish decor and convenient location.
Breakfast options near the hotel are highly recommended, especially Neighbours Kitchen, which is praised for its great value and delicious offerings. Guests enjoy the variety and presentation of breakfast choices, sometimes opting to prepare their own meals in the well-equipped apartments.
The cleanliness of the apartments is generally appreciated with many noting the fresh linens and well-maintained spa and wellness zones. However, some guests have reported inconsistent cleaning standards, highlighting issues like dust, cobwebs and mold in certain areas.
The staff at Dom & House – Old Town Waterlane receive mixed feedback. Many guests appreciate their friendly and helpful nature, efficient communication and quick problem resolution. However, some concerns about language barriers and responsiveness have been noted.
The swimming pool, along with the jacuzzi and sauna, is a popular feature among guests, particularly families. The pool area is described as clean and inviting, although the need to book a slot in advance due to its popularity can be a drawback.
Parking facilities have received mixed reviews. While some guests found the parking options convenient and accessible, others faced challenges with limited spaces, high fees and reservation issues.
The location's proximity to nightlife makes it ideal for party-goers, though it can get noisy at night. The lack of air conditioning may also affect comfort during the summer months.
Opinions on bed comfort are varied. Many guests find the beds cozy, but others report issues with mattress firmness and pillow discomfort. Some have encountered problems with sofa beds and bed linens.
Accessibility features such as elevators and the strategic location have been positively noted, though wheelchair access to the pool area could be improved.
In summary, Dom & House – Old Town Waterlane offers a convenient and stylish accommodation option in Gdansk, praised for its location, amenities and friendly staff. While some areas could benefit from improved maintenance and consistent cleaning, the overall guest experience is largely positive.
Apartment with Heated Pool
Guests staying in these apartments have access to the heated pool and children's pool located within the Waterlane Island complex facilities.
Dog Friendly Apartment
Apartment near Nightlife Spots
Apartment with Swimming Pool
Heated Pool Indoor Pool
Apartment with Parking
Accessible Apartment
4-Star Apartment
Apartment with Indoor Pool
Guest Reviews
Situated in the heart of Gdansk, Dom & House – Old Town Waterlane offers an exceptional location that consistently garners positive reviews from its guests. Its proximity to the Old Town and main attractions allows visitors to explore the historic and modern facets of the city without the need for transportation. Many guests highlight that the property is situated within walking distance to key landmarks, restaurants, bars, markets and cafes, adding to its convenience.
The apartments are often described as spacious, well-equipped and beautifully furnished with some offering views of the river and marina. Despite being centrally located, the accommodations maintain a peaceful and quiet atmosphere, partly due to soundproof windows and walls.
Guests also appreciate the added amenities, such as access to a spa zone, swimming pool, sauna and fitness facilities, enhancing their stay. Friendly and efficient service from the staff further contributes to the positive experience. Overall, the location serves as a perfect starting point for a comprehensive and enjoyable exploration of Gdansk.
Guests at Dom & House – Old Town Waterlane often praise the breakfast options available near the hotel. Many found the breakfast to be delicious with a specific mention of Neighbours Kitchen, which is highly recommended for its great value for money and delicious offerings. The option to enjoy breakfast in a nearby restaurant with good food is appreciated and some guests enjoyed having their meal with a view of the Motława River. The breakfast served in the nearby atmospheric restaurant/bar is noted for its delightful presentation and variety of choices. While some travelers opted to prepare their own breakfast in the apartment, others found the hotel’s breakfast offerings to be very good and a worthy addition to their stay.
The rooms at Dom & House – Old Town Waterlane generally receive positive reviews for their modern design, cleanliness and spacious interiors. Guests appreciate the beautifully furnished apartments, which are often described as large, comfortable and well-equipped. The location is highly praised, situated conveniently close to the city center and historic parts of Gdansk with added perks like a nearby store and bakery.
Many reviews highlight the aesthetic appeal and modern amenities, including well-maintained kitchens and bathrooms. Comfortable beds and a high-security facility add to the overall comfort of the stay. The availability of facilities such as a swimming pool, jacuzzi and fitness zone further enhance the experience, making it ideal for families and groups.
However, some reviews also point out several maintenance issues. Guests have encountered problems such as broken furniture, malfunctioning appliances and cleanliness concerns in some rooms. Specific complaints include non-working lights, damaged walls, peeling paint and mold in bathrooms. The need for handyman intervention is mentioned multiple times, suggesting that although the apartments are generally well-presented, they could benefit from more consistent upkeep.
Despite these drawbacks, the overall impression remains positive due to the spaciousness, modern decor and convenient location. Dom & House – Old Town Waterlane seems to offer a comfortable and stylish option for travelers, though some attention to maintenance and cleanliness could further enhance the guest experience.
Guest reviews of Dom & House – Old Town Waterlane present mixed opinions about the comfort of the beds. Many guests appreciated the comfortable beds, specifically noting the beds in the bedrooms as particularly cozy. Positive comments about bed comfort were frequent with guests highlighting the beds as a strong point of their stay.
However, there were also numerous complaints about bed discomfort. Some guests found the mattresses either too hard or too soft with some even describing the beds as causing an unpleasant sleep experience. Several reviewers mentioned issues with the sofa beds, stating they were uncomfortable, hard or too small for a good night's sleep. Additionally, there were recurring complaints about pillows being too small or uncomfortable.
Specific issues such as the presence of sunken mattresses, broken cot frames and worn-out sofa beds further detracted from the overall sleep quality for some guests. The condition of bed linens also drew criticism with reports of torn sheets, sandy textures and an unpleasant smell.
In essence, while many guests enjoyed the comfort of the beds at Dom & House – Old Town Waterlane, a significant number encountered issues that impacted their sleep quality, including mattress firmness, pillow discomfort and the state of the sofa beds and bed linens.
Dom & House – Old Town Waterlane offers a clean and well-located accommodation option in Gdansk with many guests highlighting the cleanliness and safety of the apartments. The apartments are generally clean and well-maintained, making for a pleasant stay. Guests have appreciated the fresh and clean linens and the thorough cleaning of certain areas, such as the water from the spa and wellness zone.
However, several reviewers reported inconsistent cleaning standards. While some apartments were spotless, many others had issues like dust, cobwebs and leftover food. Specific areas such as sinks, curtains and corners were noted as needing more attention. Mold in bathrooms, dirty curtains and stained furniture were also mentioned. Some common areas and apartments appeared to be superficially cleaned, leading to dust and dirt build-ups.
Despite these mixed reviews on cleanliness, the location's convenience and the friendly reception staff received positive remarks. The overall sentiment suggests that while Dom & House – Old Town Waterlane has the potential to offer a clean and comfortable environment, there is room for significant improvement in consistent cleaning practices across all apartments.
Dom & House – Old Town Waterlane has received a mix of feedback about its staff with a notable emphasis on their friendly and helpful nature. Efficient communication is a recurring highlight, especially with the prompt responses to customer needs and the ease of contact via phone and text messages. Guests have frequently praised the staff for being accommodating, particularly the lady at reception and security personnel, describing them as very friendly, cooperative and easy-going.
There were mentions of occasional problems, such as language barriers with some staff members and issues with responsiveness, but these were often offset by instances of quick problem resolution and assistance. The front desk staff, despite being described as grumpy or unresponsive at times, also received commendations for their willingness to help and provide necessary information.
The cleaning services have garnered both positive and negative reviews. While some guests reported cleanliness issues unresolved from previous stays, others appreciated the cleanliness upon arrival and the prompt action taken by the staff to address complaints.
Overall, while there are areas for improvement, particularly in communication and consistent service quality, the friendliness and helpfulness of many staff members leave a positive impression on guests. The convenient location close to the center also enhances the overall experience.
The overall experience with WiFi at 'Dom & House – Old Town Waterlane' has been largely disappointing for many guests. Numerous reviews highlight significant issues with connectivity with many reporting that the WiFi either didn't work at all or only worked intermittently. Several guests mentioned the absence of information regarding WiFi access, which added to their frustration. Some did note moments where the internet was fast and functional, but these instances appear to be rare. Despite attempts to contact staff for assistance, many guests felt that the problems with the WiFi were not adequately addressed. Overall, the WiFi experience has been inconsistent, making it challenging for guests who needed a reliable internet connection during their stay.
The swimming pool at Dom & House – Old Town Waterlane is a notable feature highlighted by many guests. The facility offers access to a swimming pool, jacuzzi and sauna, contributing to a pleasant and comfortable stay. The pool area, described as nice, clean and inviting, is particularly popular among children and families. The warm water and clean environment make it an enjoyable spot for relaxation.
However, the pool's popularity often leads to crowding with a capacity limit of 20 people frequently reached. Guests mention that it can be difficult to secure a spot, as usage is restricted to one hour per day by prior reservation. Despite these limitations, the pool remains a well-appreciated amenity for its convenience and the added value it brings to guests' stays.
There are also some issues reported, such as occasional technical problems and limited access, which can dampen the experience. Some guests noted that the saunas were sometimes non-operational or in poor condition. Despite these challenges, the overall sentiment about the pool is positive due to its inclusion in the accommodation and its appealing, clean environment.
Guest reviews for Dom & House – Old Town Waterlane frequently highlight mixed sentiments about the parking facilities. There are both paid and free parking options available with some guests mentioning good parking and access to a modern, comfortable underground garage. Additionally, free parking is available in the neighborhood and an option for a paid underground garage exists.
However, many guests faced frustrations with parking availability and management. Issues include the limited number of spaces, difficulties in accessing tight spots in the underground garage and complications with making and confirming reservations. Guests have also encountered unexpectedly high fees for parking with some mentioning hefty daily charges for municipal parking and others referring to hidden costs.
There are several mentions of the need for reservations to secure a parking spot with some guests finding that spaces were not available even after making a booking. Height restrictions add another layer of complexity, limiting parking for vehicles over 1.9 meters.
Overall, while some guests found parking to be convenient and accessible, others describe it as a challenging and troublesome experience. Advanced planning and early reservations are recommended to mitigate potential parking issues.
'Dom & House – Old Town Waterlane' is ideally situated for those looking to immerse themselves in the vibrant nightlife of the city. The location is praised for its proximity to a variety of restaurants and party attractions, making it a convenient choice for party-goers. However, given the popularity of the area for weekend festivities and the high number of young visitors, it can get quite noisy at night with sounds from the street and late-night revelers. Guests should be aware that there is no air conditioning, which might affect comfort levels, especially during the summer months.
Dom & House – Old Town Waterlane is a hotel that has received positive remarks regarding its accessibility features. Guests have highlighted its good and convenient accessibility, particularly noting the easy access to the old town. The presence of an elevator in the building and within the apartments has been praised, making it easier for guests to move around. Most facilities are functional and clean, although there were some minor issues such as broken blinds and a lack of extra bedding for cotbeds. While the overall accessibility is commendable, it is worth noting that wheelchair access to the pool area is somewhat limited. Nonetheless, the hotel's strategic location and accessible design have generally impressed visitors.
Dom & House – Old Town Waterlane boasts a heated pool that adds significant value to its offerings. The pool's warm water and indoor location enhance guest comfort, making it a notable feature of the hotel. Equipped with a self-cleaning system, the pool area is consistently described as clean, maintaining a high standard of hygiene. The facility also offers a pleasant view, further elevating the experience for visitors. However, due to its popularity, the pool can become overcrowded, so booking a slot in advance is advisable. While the pool is a standout amenity, understanding and adhering to the access rules is essential for an enjoyable visit.
The indoor pool at Dom & House – Old Town Waterlane is a notable feature, appreciated for its cleanliness and warm water. Guests value the added convenience of having access to the swimming pool, jacuzzi and sauna, considering it a significant advantage. The pool area, including a kids' pool, is well-maintained and adds to the overall appeal of the venue. While some reviews mention that the indoor pool can get crowded, the positive aspects of its availability and upkeep are consistently highlighted. The inclusion of a spa zone further enhances the experience, making it a valued bonus for those seeking relaxation and leisure. Access rules are strict, ensuring that only authorized guests can enjoy these amenities, which contributes to a secure and pleasant environment.
Dom & House – Old Town Waterlane offers a selection of pet-friendly apartments, making it a suitable choice for those traveling with dogs. The property is recognized for its dog-friendly environment and its location allows for safe and convenient walks with a pet. Despite some guests noting that allowing pets could be viewed as a downside by particular travelers, the overall sentiment highlights the pet-friendly nature of the accommodation. The presence of an indoor pool adds to the appeal, though pet owners should note that pets are not permitted in this facility.
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Location
The apartments are often described as spacious, well-equipped and beautifully furnished with some offering views of the river and marina. Despite being centrally located, the accommodations maintain a peaceful and quiet atmosphere, partly due to soundproof windows and walls.
Guests also appreciate the added amenities, such as access to a spa zone, swimming pool, sauna and fitness facilities, enhancing their stay. Friendly and efficient service from the staff further contributes to the positive experience. Overall, the location serves as a perfect starting point for a comprehensive and enjoyable exploration of Gdansk.
Breakfast
Rooms
Many reviews highlight the aesthetic appeal and modern amenities, including well-maintained kitchens and bathrooms. Comfortable beds and a high-security facility add to the overall comfort of the stay. The availability of facilities such as a swimming pool, jacuzzi and fitness zone further enhance the experience, making it ideal for families and groups.
However, some reviews also point out several maintenance issues. Guests have encountered problems such as broken furniture, malfunctioning appliances and cleanliness concerns in some rooms. Specific complaints include non-working lights, damaged walls, peeling paint and mold in bathrooms. The need for handyman intervention is mentioned multiple times, suggesting that although the apartments are generally well-presented, they could benefit from more consistent upkeep.
Despite these drawbacks, the overall impression remains positive due to the spaciousness, modern decor and convenient location. Dom & House – Old Town Waterlane seems to offer a comfortable and stylish option for travelers, though some attention to maintenance and cleanliness could further enhance the guest experience.
Beds
However, there were also numerous complaints about bed discomfort. Some guests found the mattresses either too hard or too soft with some even describing the beds as causing an unpleasant sleep experience. Several reviewers mentioned issues with the sofa beds, stating they were uncomfortable, hard or too small for a good night's sleep. Additionally, there were recurring complaints about pillows being too small or uncomfortable.
Specific issues such as the presence of sunken mattresses, broken cot frames and worn-out sofa beds further detracted from the overall sleep quality for some guests. The condition of bed linens also drew criticism with reports of torn sheets, sandy textures and an unpleasant smell.
In essence, while many guests enjoyed the comfort of the beds at Dom & House – Old Town Waterlane, a significant number encountered issues that impacted their sleep quality, including mattress firmness, pillow discomfort and the state of the sofa beds and bed linens.
Cleanliness
However, several reviewers reported inconsistent cleaning standards. While some apartments were spotless, many others had issues like dust, cobwebs and leftover food. Specific areas such as sinks, curtains and corners were noted as needing more attention. Mold in bathrooms, dirty curtains and stained furniture were also mentioned. Some common areas and apartments appeared to be superficially cleaned, leading to dust and dirt build-ups.
Despite these mixed reviews on cleanliness, the location's convenience and the friendly reception staff received positive remarks. The overall sentiment suggests that while Dom & House – Old Town Waterlane has the potential to offer a clean and comfortable environment, there is room for significant improvement in consistent cleaning practices across all apartments.
Staff
There were mentions of occasional problems, such as language barriers with some staff members and issues with responsiveness, but these were often offset by instances of quick problem resolution and assistance. The front desk staff, despite being described as grumpy or unresponsive at times, also received commendations for their willingness to help and provide necessary information.
The cleaning services have garnered both positive and negative reviews. While some guests reported cleanliness issues unresolved from previous stays, others appreciated the cleanliness upon arrival and the prompt action taken by the staff to address complaints.
Overall, while there are areas for improvement, particularly in communication and consistent service quality, the friendliness and helpfulness of many staff members leave a positive impression on guests. The convenient location close to the center also enhances the overall experience.
Wi-Fi
Pool
However, the pool's popularity often leads to crowding with a capacity limit of 20 people frequently reached. Guests mention that it can be difficult to secure a spot, as usage is restricted to one hour per day by prior reservation. Despite these limitations, the pool remains a well-appreciated amenity for its convenience and the added value it brings to guests' stays.
There are also some issues reported, such as occasional technical problems and limited access, which can dampen the experience. Some guests noted that the saunas were sometimes non-operational or in poor condition. Despite these challenges, the overall sentiment about the pool is positive due to its inclusion in the accommodation and its appealing, clean environment.
Parking
However, many guests faced frustrations with parking availability and management. Issues include the limited number of spaces, difficulties in accessing tight spots in the underground garage and complications with making and confirming reservations. Guests have also encountered unexpectedly high fees for parking with some mentioning hefty daily charges for municipal parking and others referring to hidden costs.
There are several mentions of the need for reservations to secure a parking spot with some guests finding that spaces were not available even after making a booking. Height restrictions add another layer of complexity, limiting parking for vehicles over 1.9 meters.
Overall, while some guests found parking to be convenient and accessible, others describe it as a challenging and troublesome experience. Advanced planning and early reservations are recommended to mitigate potential parking issues.
Nightlife
Accessible
Heated Pool
Indoor Pool
Dog Friendly
Yes, Dom & House – Old Town Waterlane has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Dom & House – Old Town Waterlane.
Yes, Dom & House – Old Town Waterlane welcomes dogs.
Yes, parking facilities are available at Dom & House – Old Town Waterlane.
No, Dom & House – Old Town Waterlane doesn't have a gym.
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