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Summary of reviewsMarshall's Creek Rest Motel in Gatlinburg receives abundant praise for its prime location, cleanliness, charming rooms and outstanding service. Nestled adjacent to the Smoky Mountains and positioned just off Gatlinburg's bustling main parkway, the motel offers an ideal blend of convenience and tranquility. Guests relish the proximity to downtown attractions, shops and restaurants, while enjoying the tranquil, quiet atmosphere away from city noise.
The rooms at Marshall's Creek Rest Motel evoke a cozy, rustic cabin-like charm, complete with wood decor and modern amenities such as mini refrigerators and microwaves. Recently remodeled, the rooms are often described as cute, comfortable and immaculately clean, making for a delightful stay. Despite some mentioning the rooms are on the smaller side and a few finding the beds a bit firm, the overall feedback is positive with guests appreciating the quaint and well-maintained environment.
Cleanliness is a standout feature with numerous guests commending the spotless condition of both the rooms and the entire property, including the pool. The staff’s dedication to maintaining this high standard is frequently noted, further enhancing the guest experience. Complementing the pristine surroundings is the friendly and helpful staff, consistently praised for their kindness and attentiveness. The family-owned nature of the motel contributes to a warm, welcoming atmosphere where guest needs are promptly addressed.
The swimming pool, set in a serene spot by the river, adds to the peaceful ambiance. It's described as very clean and well-kept, providing a pleasant space for relaxation despite its small size. Children, in particular, enjoy the pool, which offers a deeper, heated section for extra enjoyment.
Another convenience is the meticulous parking arrangement. Each room has an allocated and numbered parking spot right outside its door, appreciated for its ease and accessibility. Though the parking spaces are tight, this setup is generally viewed as manageable and contributes to the overall hassle-free experience at the motel.
In summary, Marshall's Creek Rest Motel excels in providing guests with a cozy, clean and comfortable stay within a prime Gatlinburg location. Its vintage charm, serene environment and exceptional service make it a standout choice for those looking to explore Gatlinburg and the Smoky Mountains. Show more
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Categories
Motel with Parking
Marshall's Creek Rest Motel provides parking for guests. It is located on Baskins Creek Road, within walking distance of Ripley's Aquarium and Ober Gatlinburg.
Motel near Ski Resorts
Motel with Swimming Pool
Heated Pool Outdoor Pool
Small Motel
Motel with Outdoor Pool
Motel with Heated Pool
Room Types
Superior Queen Room - One Queen BedThe pool with a view and fireplace are the standout features of this double room. Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, parquet floors as well as pool views. The unit has 1 bed.
Superior Double Room - Two Double BedsThis double room features a pool with a view. Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, parquet floors as well as pool views. The unit has 2 beds.
Superior Family Room - Two-Bedrooms with Three Double BedsThe pool with a view and fireplace are the standout features of this family room. This air-conditioned family room is comprised of a flat-screen TV with cable channels, a private bathroom as well as outdoor furniture. The unit has 3 beds.
Guest Reviews
9.1
Excellent
Location
Marshall's Creek Rest Motel in Gatlinburg is praised for its prime location, providing a perfect mix of convenience and tranquility. Nestled next to the Smoky Mountains and just off the main parkway, guests appreciate being within walking distance to downtown Gatlinburg's attractions, shops, restaurants and the bustling main strip. Despite its central location, the motel manages to offer a peaceful, quiet atmosphere away from the city's noise.
The motel is celebrated for its cleanliness and cozy, homely feel, featuring beautifully remodeled rooms. Many guests loved the vintage charm, complete with old-school keys and parking right in front of the rooms. Additionally, the proximity to nature trails like Roaring Fork, as well as soothing creekside ambiance, makes for a relaxing stay.
The convenience extends to easy access for walking to various tourist spots such as the Village and Anakeesta with the local trolley nearby for further explorations. The small property size ensures a friendly and personable environment, making it an excellent choice for those who prefer an intimate setting over large hotels.
Overall, Marshall's Creek Rest Motel's combination of an ideal location, serene surroundings and top-notch cleanliness make it a standout accommodation for exploring Gatlinburg and the Smoky Mountains.
Rooms
Marshall's Creek Rest Motel offers guests charming, cabin-like rooms that are consistently praised for their cleanliness and comfort. Visitors frequently mention the cozy, quaint ambiance provided by the wood decor, which evokes a rustic cabin atmosphere. The rooms include convenient amenities such as mini refrigerators and microwaves. Despite some comments noting the rooms are on the smaller side, they are described as cute and comfortable with ample space for short stays of two to three nights.
Guest reviews highlight the motel's recent renovations, which have enhanced the cabin-like decor and updated the facilities, making the rooms not just adorable but also modern and well-maintained. The beds generally receive positive feedback for comfort, although a few found them on the smaller and harder side.
Additionally, the motel's location is highly convenient for access to nearby shops and attractions, adding to its appeal. Overall, the Marshall's Creek Rest Motel excels in providing a cozy, clean and comfortable stay with a charming, cabin-style experience.
Beds
Marshall's Creek Rest Motel garners largely positive feedback regarding its beds with many reviews highlighting their comfort. Guests frequently describe the beds as comfortable, clean and even excellent in some cases. However, there are consistent mentions that the beds are a bit firm with some guests finding them too hard for their liking. Size also appears to be a common concern, as the full-size beds may feel cramped for two adults. A few guests noted issues with older mattresses that should be replaced or had noticeable dips. Despite some variability in personal preferences, many guests seem satisfied with the bed quality, emphasizing that they found them generally comfortable and conducive to a good night's sleep.
Cleanliness
Marshall's Creek Rest Motel receives high praise for its impeccable cleanliness from numerous guests. Visitors frequently highlight the spotless condition of the rooms, often describing them as extremely clean, immaculate and well-maintained. The updated and vintage decor of the rooms adds to their charm, contributing to an inviting and cozy atmosphere. Guests also appreciate the comfortable beds and the quiet environment, which ensures a restful night's sleep. The facility itself, including the pool and the general property, consistently impresses with its cleanliness.
The staff at the motel are often mentioned as helpful and friendly, further enriching the guest experience. The location is another strong point; it's within walking distance to downtown, providing both convenience and a quiet retreat. While a few isolated comments suggest room for improvement in certain areas, the overwhelming consensus is that Marshall's Creek Rest Motel is exceptionally clean with many guests declaring it the cleanest place they have ever stayed.
Staff
Marshall's Creek Rest Motel prides itself on exceptional customer service, consistently reflected through the positive feedback from guests. The family-owned establishment is frequently noted for its kind and helpful demeanor. Guests repeatedly mention the friendly and helpful nature of the staff, highlighting their politeness and attentiveness throughout their stay.
Many reviews specifically praise the owners for their accommodating and approachable presence, ensuring visitors feel welcomed and well cared for. The management's vigilance and dedication to guest needs are frequently highlighted, adding to the overall positive experience. With staff described as courteous, cheerful and always willing to assist, it's clear that hospitality is a priority at this motel.
Guests appreciate the staff's consistent efforts to check in on their needs daily, contributing to a warm and supportive environment. Even the check-in process receives commendations for its efficiency and friendliness, emphasizing the commitment to excellent service. Overall, the atmosphere at Marshall's Creek Rest Motel is one of warm, family-friendly hospitality, ensuring a comfortable and pleasant stay.
Pool
Marshall's Creek Rest Motel boasts a consistently praised swimming pool that guests often describe as very clean and well-maintained. It's a serene spot, especially delightful given its location by the river, where the calming sounds of the creek enhance the relaxing ambiance. Parents note that their children particularly enjoyed the pool, which, although small, offers a pleasant space for a quick dip. Some visitors highlight the pool as being exceptionally clear and well-kept, despite the outdoor facilities appearing somewhat dated. There's also mention of a deep, heated section of the pool, adding to the enjoyment. Overall, the pool area, complemented by beautiful surroundings, provides a lovely spot for relaxation and family fun.
Parking
Marshall's Creek Rest Motel offers its guests a convenient and well-organized parking experience. Each room comes with its own allocated and numbered parking spot, ensuring that guests can park right outside their door. This arrangement is highly appreciated for its convenience and ease of access, especially for those who prefer to walk to nearby attractions. Despite the parking spaces being tight and only one per unit, many find this manageable and not a significant issue. The complimentary parking is an added bonus, eliminating any additional cost worries during the stay. Overall, the designated parking spots close to the rooms and the ability to park without additional fees make the parking situation at Marshall's Creek Rest Motel a practical and beneficial feature for guests.
Yes, Marshall's Creek Rest Motel has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Marshall's Creek Rest Motel.
No, Marshall's Creek Rest Motel doesn't allow dogs.
Yes, parking facilities are available at Marshall's Creek Rest Motel.
No, Marshall's Creek Rest Motel doesn't have a gym.