Country Town N' Suites

Gatlinburg 35.71735100, -83.50169800 , 523 East Parkway (Show on Map)
7.3
Good


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Summary of reviewsCountry Town N' Suites enjoys high praise for its prime location close to downtown Gatlinburg, providing easy access to shops, restaurants and attractions, as well as proximity to Pigeon Forge and the Smoky Mountain National Park. Guests highly value the convenience of being on the trolley route, allowing for seamless travel around the area while benefiting from a peaceful and quiet environment, away from the bustling city center.

The rooms at Country Town N' Suites are appreciated for their cleanliness, size and comfort, particularly the large beds and ample space. Some rooms feature additional amenities like refrigerators, jacuzzi tubs and connecting rooms for families, which are well-received. Despite these positives, there are noted issues with outdated decor and the need for more consistent maintenance and cleaning practices. Some rooms require significant updates with complaints about minor damages, uncomfortable beds and inconsistencies in room temperatures.

Cleanliness receives mixed reviews. Many guests commend the hotel for its clean and comfortable rooms and well-maintained grounds. However, there are occasional criticisms regarding mold, dirty bathroom floors, unpleasant smells and stained baseboards. The friendly and responsive staff is often highlighted as a positive aspect, contributing positively to the overall stay.

The staff at Country Town N' Suites is consistently praised for their friendliness and helpfulness with many guests mentioning the exceptional service they received. Specific staff members, like Sandy the housekeeper, are commended for their attentiveness and willingness to assist. Although a few negative experiences were reported, they are considered outliers among generally positive interactions.

Guests have mixed experiences with the hotel's wifi with some finding it fast and stable, while others report intermittent or unavailable connections. Parking options also receive mixed reviews; while many appreciate the free and inexpensive parking, some found the spaces narrow and limited. The presence of a well-lit parking area with easy access to rooms is generally appreciated.

The beds at Country Town N' Suites receive a broad spectrum of reviews. Many guests find the beds large and comfortable, conducive to a good night's sleep, while others report issues with hard mattresses and uncomfortable frames. Cleanliness of the beds and linens is frequently mentioned positively, though a few guests noted old smells and noise from bed frames.

For guests with disabilities, the hotel offers various accessible features, including wheelchair accessibility and ramps. However, steep ramps and the distant check-in location may pose challenges for some. Despite these areas for improvement, guests find the hotel largely accommodating and convenient for their needs.

In summary, Country Town N' Suites is valued for its convenient location, comfortable and sizeable rooms, friendly and helpful staff and overall good value. Addressing the noted issues with room updates, cleanliness and wifi consistency could enhance the guest experience further.
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Accessible Hotel
Country Town N' Suites is committed to making their property accessible. They state that properties with 6 units or more should provide a unit reserved for customers with disabilities and clearly identify accessible features.

Hotel near Ski Resorts

Hotel Taking Steps Towards Sustainability

Hotel with Swimming Pool

  Outdoor Pool  


Hotel with Parking

Hotel with Outdoor Pool

Room Types
Queen Room with Two Queen Beds This room features a microwave, refrigerator, and coffee-making facilities. A cable TV is also included.

King Room This room features a microwave, refrigerator, and coffee-making facilities. A cable TV is also included.

King Room with Spa Bath This room boasts an in-room spa bath, microwave, and refrigerator. Coffee-making facilities are also included.

Queen Room Located on the 3rd level, this room features a microwave and a small refrigerator. A cable TV is also included. Please note this room is only accessible by stairs.

Guest Reviews
7.3
Good
Location
Country Town N' Suites boasts an enviable location that's consistently praised by its guests. Nestled conveniently close to downtown Gatlinburg, the hotel offers easy access to a variety of shops, restaurants and attractions, making it an ideal spot for tourists. Visitors appreciate being on the trolley route, which simplifies travel around the area. The location is described as peaceful and just outside the bustling city center, providing a quieter stay while still being near enough to enjoy the Smoky Mountain National Park and its hiking trails.

The short walk to downtown Gatlinburg is a definite perk with many key attractions and dining options just 15-20 minutes away on foot. For those looking to explore further, the hotel’s proximity to Pigeon Forge offers convenient access to even more activities and entertainment. Many guests find the location excellent for both its convenience and value, often mentioning how it strikes a perfect balance between being centrally located and away from the crowd.

Overall, the location of Country Town N' Suites is highly regarded for its convenience, enabling guests to enjoy the best of what Gatlinburg has to offer while providing a comfortable and quiet retreat at the end of the day.

Breakfast
Guests at Country Town N' Suites have consistently highlighted the absence of a breakfast service at the hotel. While the lack of breakfast options and any food amenities on the property is a recurring point, it should be noted that there are positive remarks regarding other aspects of their stay. Many suggest that adding breakfast could enhance the visitor experience, implying satisfaction with the rest of the amenities provided by the hotel.

Rooms
Country Town N' Suites offers a mixed experience for travelers, showcasing both strengths and areas in need of improvement. The rooms are often praised for their cleanliness, size and comfort. Guests especially appreciate the large, comfy beds and ample space with some rooms featuring additional amenities such as nice-sized refrigerators, jacuzzi tubs and even connecting rooms for families. The hotel also boasts a clean facility overall with many reviewers highlighting the value for money and the convenience of its location.

However, the property is undeniably dated with many rooms requiring significant updates and maintenance. Issues like outdated decor, stained linens, mold and lingering odors were noted in various reviews. Some rooms didn't match the pictures online and there were complaints about cleanliness and minor damages, such as broken fixtures or missing amenities. Specific problems like loud air conditioning units, uncomfortable beds and inconsistencies in room temperatures were also mentioned.

In summary, while Country Town N' Suites offers sizeable and comfortable accommodations with decent amenities and good value, the property could greatly benefit from a comprehensive update and more consistent maintenance and cleaning practices to improve the guest experience.

Beds
Nestled in the heart of the countryside, Country Town N' Suites boasts a range of guest experiences when it comes to its bedding. Many visitors raved about the large, comfy beds that offer a restful night's sleep with several mentioning the comfort therein comparable to what they have at home. The king-sized beds received particular praise for being both roomy and comfortable with some guests even describing them as amazing.

However, it should be noted that the reviews were mixed. While some found the beds to be very comfortable, others had a less pleasant experience, citing issues with hard mattresses and uncomfortable frames. Some beds were described as hard but not necessarily uncomfortable and a few guests mentioned that the mattresses squeaked with each movement or did not fit the bed frames properly.

Cleanliness was another positive highlight, as many guests pointed out that the beds and linens were spotless and seemed almost new. Despite this, a few reviews mentioned old smells and issues with bed frame noises.

Overall, while there is a broad spectrum of experiences, many guests did find the beds at Country Town N’ Suites comfortable and conducive to a good night's sleep.

Cleanliness
Country Town N' Suites receives mixed reviews regarding cleanliness with many guests praising the hotel for its clean and comfortable rooms. Numerous reviews highlight that the rooms are very clean with spotless conditions noted frequently. Clean towels and bed linens add to the overall comfort. The hotel grounds are also well maintained, offering a peaceful and quiet environment.

However, some criticisms exist with a few guests pointing out issues such as mold in the shower grout, dirty bathroom floors and stained baseboards. Occasional reports of an unpleasant room smell and outdated amenities detract from the experience for some visitors. Despite these concerns, the staff is generally described as friendly and responsive, contributing positively to the stay.

In summary, while most guests find Country Town N' Suites to be clean, comfortable and quiet, a few cleanliness issues and the dated facility might need addressing to ensure a consistently pleasant experience.

Staff
Country Town N' Suites consistently delivers a welcoming and supportive environment, thanks to its amiable and helpful staff. Nearly all reviews underscore the friendliness and accommodating nature of both the front desk and the general staff. Many guests highlight the exceptional kindness and helpfulness they experienced, praising the staff for going above and beyond, whether it involved extending stays, answering queries about local amenities or assisting with personal issues such as vehicle repairs.

Particular appreciation is directed towards certain members of the team with special mention of Sandy the housekeeper, who earned praise for her attentiveness and willingness to assist, including providing laundry soap and useful local tips. Additionally, the management and overall service garnered high praise for creating a family-like, cooperative environment.

Guests generally found the staff to be polite, accommodating and incredibly gracious, contributing significantly to a home-like atmosphere. However, amidst the overwhelmingly positive reviews, a handful of reports pointed to instances of rudeness and unfriendliness. These negative experiences seem to be outliers in a sea of predominantly favorable interactions.

Overall, the consistency of positive remarks about the staff indicates that Country Town N' Suites largely succeeds in providing a warm, welcoming experience, making guests feel at home throughout their stay.

Wi-Fi
Guests at Country Town N' Suites had mixed experiences with the hotel's wifi. On the positive side, some found the wifi to be fast and very stable, which made their stay more convenient. However, others reported that the internet connection was spotty, intermittent or entirely unavailable, particularly in certain buildings. Issues like "no real wifi" and difficulty connecting were mentioned and some were concerned about the lack of secure wifi. Despite these challenges, the hotel does offer cable TV with a channel guide, which some guests found useful.

Parking
For those visiting 'Country Town N' Suites', the parking options have received mixed reviews from guests. On the positive side, many appreciated the availability of free parking spaces and found the parking costs, when applicable, to be quite inexpensive compared to the pricey alternatives in town. A convenient trolley stop right at the entrance of the motel parking lot allows guests to easily explore local attractions without the hassle of additional parking fees.

The parking area is well-lit, enhancing the sense of security and is cleaner than expected with easy access to the rooms, which follow an apartment-type configuration. However, some guests noted that the parking spaces were very narrow and sometimes insufficient for the number of rooms available, making the parking experience slightly challenging. Despite these points, the ease of getting in and out of the parking lot was generally appreciated by those who stayed at the hotel.

Accessible
Country Town N' Suites offers various features and amenities that cater to guests with disabilities. The hotel provides wheelchair accessibility and has ramps available for convenience. However, guests noted that the ramps to the second floor are quite steep, which may pose challenges for individuals with leg problems. The check-in desk is not situated near the rooms and some guests have found the walk from the office to be too long, particularly for elders. Despite these challenges, the hotel is generally handicap accessible and they accept all major credit cards, making transactions straightforward for guests. Overall, while it offers several accessible features, there are areas such as the steep ramps and distant check-in location that may require consideration for guests with specific mobility needs.


Yes, Country Town N' Suites has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Country Town N' Suites.

No, Country Town N' Suites doesn't allow dogs.

Yes, parking facilities are available at Country Town N' Suites.

No, Country Town N' Suites doesn't have a gym.

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