Sutherlands Hotel

Gateshead 54.94132000, -1.57500100 , Stone Street (Show on Map)
8.2
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsSutherlands Hotel receives high praise from guests for its convenient location, delightful dining experiences, and exceptional service, creating an inviting and enjoyable stay. Situated ideally for easy access to Newcastle city center and local attractions, the hotel offers a large free car park and excellent public transport options, making it a perfect base for sightseeing and attending nearby events.

Breakfast at the hotel delights most guests with its exceptional quality, including freshly cooked meals and substantial full English options, complemented by friendly and accommodating staff. The Italian restaurant attached to the hotel is also highly regarded for its exceptional offerings, providing good value and fantastic flavors, despite minor inconsistencies in the kitchen at times.

The accommodations at Sutherlands Hotel stand out with their modern, well-maintained, and beautifully decorated rooms. Guests appreciate the cleanliness and spaciousness of the rooms, complete with comfortable beds and spacious bathrooms, making a restful night's sleep a guarantee. The spotlessly clean environment extends throughout the hotel, supported by a friendly and attentive staff who excel in customer service.

Overall, Sutherlands Hotel impresses with its comfort, cleanliness, and outstanding hospitality, ensuring a satisfying and memorable experience for all visitors.
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Categories
Hotel near Golf Courses
Located in Gateshead, it provides access to golf courses in the surrounding Tyne and Wear area.

Hotel with Parking
Sutherlands Hotel offers free private parking on-site for guests. This provides a convenient and secure place to park vehicles during the stay.

Boutique-style Hotel

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Business Hotel

Accessible Hotel

Small Hotel

Room Types
Standard Twin Room This room includes a TV, an en suite bathroom and a radio.

Family Room This room includes a TV, an en suite bathroom and a radio.

Deluxe King Room This room includes a TV, an en suite bathroom and a radio.

Family Room Providing free toiletries, this family room includes a private bathroom with a walk-in shower, a bath and a hairdryer. This family room features a seating area, a wardrobe, flat-screen TV with satellite channels, as well as chocolate for guests. The unit offers 3 beds.

Deluxe King Suite This suite is comprised of a TV with satellite channels and a private bathroom. The unit has 1 bed.

Guest Reviews
8.2
Very Good
Location
Sutherlands Hotel is well-positioned for various activities and points of interest in the area. Guests frequently highlight the convenience of its location, particularly praising the large free car park and ease of access to Newcastle city center, thanks to a short bus journey. Those attending events or parties nearby find it ideal, benefiting from the peaceful environment for a good night's rest. The hotel is also appreciated for its proximity to local attractions such as the Beamish Museum and the Angel of the North, making it suitable for sightseeing enthusiasts. While the hotel is situated in a busy residential area, it offers accessibility to public transport, including the metro, which many guests find advantageous. Some mention that it is a bit distant from Newcastle's center, but the availability of buses compensates for this, ensuring that transportation is not an issue for visitors.

Breakfast
At Sutherlands Hotel, breakfast seems to be a delightful experience for most guests. Many praised the exceptional quality of the food, often describing it as excellent, fab, and outstanding. Guests appreciated the freshly cooked meals and the substantial full English breakfasts that were served. The opportunity to choose a convenient breakfast time was mentioned favorably, although the relatively late start at 9:30 or 10 a.m. did raise some concerns for early risers. The staff received glowing comments for their friendliness and fantastic service, with particular mentions of the manager and the cook who went out of their way to accommodate guests' needs, sometimes even without prior notice. Despite some issues with breakfast availability and timing, the overall impression is one of a pleasant and satisfying breakfast experience.

Dinner
Dining at Sutherlands Hotel seems to be a delightful experience for most guests. The Italian restaurant attached to the hotel stands out for its exceptional offerings, praised for being both very good and affordably priced. In addition to the Italian fare, guests enjoyed lovely meals, noting the fantastic flavors and good value provided. The attentive staff contribute positively to the dining experience, with some going above and beyond to accommodate diners' needs. Dinner options in the hotel's restaurant and bar were generally appreciated, leaving guests satisfied with the quality and taste. However, there were isolated instances where some meals were not cooked properly and dinner had to be missed, suggesting slight inconsistencies in the kitchen. Overall, the dining experience at Sutherlands Hotel receives favorable remarks for its quality and price, complemented by a helpful team catering to diners.

Rooms
Sutherlands Hotel offers guests a delightful stay with its well-maintained, modern accommodations. Visitors consistently praise the hotel's rooms for their cleanliness and spaciousness, with many commenting on the beautifully decorated interiors. The comfortable beds are frequently highlighted, contributing to a restful night's sleep. Guests enjoy spacious bathrooms equipped with both baths and showers. The rooms are consistently described as bright and airy, some even featuring seating areas. Many guests note that the accommodations are not only true to the photographs but also appear to be recently renovated, offering a contemporary and fresh atmosphere. Overall, the rooms at Sutherlands Hotel are well-received for their comfort, size, and cleanliness.

Beds
At Sutherlands Hotel, guests frequently praise the comfort of the beds. Many describe the beds as comfortable, with several emphasizing their exceptional comfort. However, one comment notes that joined single beds were not as satisfactory. On the whole, guests seem to consistently appreciate the comfy beds and bedding, which contribute to a restful stay. In addition to the comfortable sleeping arrangements, guests also mention the friendly, helpful staff and clean, spacious rooms, enhancing the overall experience at the hotel.

Cleanliness
Sutherlands Hotel consistently impresses guests with its outstanding cleanliness, becoming a defining feature of their stay. The rooms are not only spotlessly clean but also comfortable and spacious, providing all the necessary amenities for a pleasant stay. The cleanliness extends throughout the entire hotel, with many areas described as immaculate. Guests consistently commend the hotel for its bright and tidy rooms, demonstrating that maintaining a clean environment is a top priority. The staff also contribute positively to the experience with their friendly demeanor. This dedication to cleanliness and service ensures a comfortable and inviting atmosphere for any visitor.

Staff
At Sutherlands Hotel, guests consistently highlight the exceptional quality of service provided by the staff. Visitors are greeted by welcoming and friendly hosts who truly go above and beyond to ensure a memorable stay. The staff are described as super friendly and always eager to help, making guests feel at ease from the moment they arrive. Whether dealing with routine requests or unexpected incidents, such as assisting a guest after a fall during a walk, the staff consistently demonstrate their commitment to providing outstanding service. The atmosphere is further enhanced by the host’s kindness and accommodating nature, creating an inviting environment that guests seem to appreciate deeply. Their extensive knowledge and readiness to assist with anything needed accentuate their superb hospitality. Overall, the warm and attentive service from the team at Sutherlands Hotel appears to be a significant factor in making guests’ experiences pleasant and enjoyable.


No, Sutherlands Hotel doesn't have any pool.

No, a spa isn't available at Sutherlands Hotel.

No, Sutherlands Hotel doesn't allow dogs.

Yes, parking facilities are available at Sutherlands Hotel.

No, Sutherlands Hotel doesn't have a gym.

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