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Summary of reviewsRavensworth Arms by Chef & Brewer Collection consistently receives high marks for its idyllic location, nestled in the tranquil countryside yet conveniently close to major attractions and the city center. Guests appreciate its serene setting combined with easy accessibility to Newcastle, Durham and Gateshead, making it an ideal spot for both relaxation and exploration.
The breakfast experience at the hotel is generally well-received with most guests enjoying the excellent quality and variety of freshly cooked items, such as made-to-order dishes and the hearty Full English breakfast. The attentive and friendly staff contribute to the positive dining atmosphere, enhancing the overall experience despite occasional hiccups with service efficiency.
The dinner offerings are particularly praised for their high quality, generous portions and the warm, welcoming pub environment. Dishes like fish and sticky toffee pudding are standout favorites and the reasonable value for money adds to the attraction. While there are occasional mixed reviews on certain dishes, the overall dining experience remains positive.
Comfort and cleanliness of the rooms are frequently highlighted with guests praising the spacious, well-decorated and airy interiors. Modern amenities, comfortable beds and powerful showers contribute to a restful stay, although minor issues such as the occasional dated decor or room warmth are noted.
Cleanliness throughout the hotel is commendable with rooms and public areas consistently described as spotless and well-maintained. The diligent cleaning efforts ensure a comfortable and inviting atmosphere for guests.
The hotel's staff are often described as exceptionally friendly, professional and accommodating, significantly enhancing the guest experience. Their commitment to excellent service, from check-in to dining, leaves a lasting positive impression.
While the free wifi service performs well in the bar and main areas, its coverage in the rooms could use improvement with many guests reporting poor signal and intermittent connectivity.
Bed comfort is another highlight with many guests finding the beds exceptionally comfortable and conducive to a good night's sleep, despite some minor preferences regarding pillow firmness.
Overall, Ravensworth Arms offers a pleasant three-star experience with good value for money. Its charming location, comfortable rooms, dog-friendly policies and attentive staff make it a favorable choice for travelers seeking a cozy and accessible stay. Show more
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Categories
Dog Friendly Inn
This hotel is a charming pub with rooms that welcomes pets. It offers free Wi-Fi and is located a short drive from the A1(M).
3-Star Inn
This charming inn offers bright, traditional rooms and panoramic countryside views. It provides a relaxing atmosphere with the convenience of free Wi-Fi and an on-site restaurant and bar.
Cheap Inn
Accessible Inn
Small Inn
Room Types
Standard Double RoomThis room has an en suite bathroom with a bath, shower and hairdryer. Also includes tea/coffee making facilities and a TV with satellite channels.
Standard Twin RoomThis room has an en suite bathroom with a bath, shower and hairdryer. Also includes tea/coffee making facilities and a TV with satellite channels.
Family Room (2 Adults + 1 Child)This room has an en suite bathroom with a bath, shower and hairdryer. Also includes tea/coffee making facilities and a TV with satellite channels.
A maximum age of 16 is applicable for children staying in this room type.
Superior Double RoomThe spacious double room offers a tea and coffee maker, a wardrobe, as well as a private bathroom featuring a bath and a shower. This double room features a carpeted floor, heating and a flat-screen TV. The unit offers 1 bed.
Guest Reviews
8.6
Very Good
Location
Ravensworth Arms by Chef & Brewer Collection boasts an enviable location that consistently impresses its guests. Nestled in a tranquil countryside setting, it offers the perfect balance of peace and accessibility. Guests appreciate its proximity to the A1 and the quick ten-minute drive to Newcastle city center, making it ideal for both relaxation and convenience. The hotel is particularly favored by visitors planning trips to local attractions, such as the Beamish Living Museum, Angel of the North and other nearby points of interest in Durham and Gateshead.
The quiet and picturesque surroundings provide a serene escape, yet the hotel remains close enough to the hustle and bustle of city life for those seeking more vibrant activities. With easy access to local bus services and central road networks, it is an excellent starting point for exploring the region. The rural charm of the location doesn't compromise convenience, as amenities and family visits are within comfortable reach.
Overall, the location of Ravensworth Arms is praised for offering a peaceful retreat with superb accessibility, making it a favored choice for travelers looking to enjoy the best of both worlds.
Breakfast
Guests at Ravensworth Arms by Chef & Brewer Collection have left a variety of reviews regarding the breakfast experience, highlighting both positives and areas for improvement. The majority of guests found the breakfast to be excellent, delicious and of very good quality with many praising the great selection and freshly cooked items. There was specific appreciation for a wide choice of offerings, including made-to-order dishes like Eggs Benedict and the well-received Full English breakfast. The breakfast service was acknowledged to be superb with friendly and attentive staff adding to the positive atmosphere.
However, a few guests noted that the breakfast service could be unorganized and slow at times. Some mentioned that the "hot" breakfast items were served cold, while others pointed out issues such as limited or underwhelming continental options and occasional overcooked dishes. Despite these hiccups, many agreed that the breakfast was good value for money with lovely added touches like fresh milk in the room contributing to an overall pleasant stay.
The breakfast area boasted a welcoming ambiance with mentions of an excellent lounge/bar area complete with a real fire, which offered a relaxing setting for a morning meal. Additionally, the breakfast was described as hearty and plentiful, providing a good start to the day for most guests.
Dinner
The Ravensworth Arms by Chef & Brewer Collection offers a remarkable dining experience, particularly praised for its evening meals and generous portion sizes. Guests commonly mentioned the high quality of the food with terms like excellent, delicious and superb frequently appearing in the reviews. The breakfast offerings received positive feedback as well, further enhancing the overall dining reputation of the establishment.
The pub setting is described as pleasant with a friendly and welcoming atmosphere, complemented by attentive staff. Highlights include a great selection of dishes with some standout items such as the fish and sticky toffee pudding. Value for money is noted as reasonable, adding to the appeal for both meals and drinks.
While most guests enjoyed their meals, some had mixed experiences with certain dishes, such as the signature burger and steak pie and expressed a preference for more straightforward menu options. Issues with reheated chips and overcooked lasagne were mentioned, suggesting occasional inconsistencies.
Nevertheless, the overall impression remains overwhelmingly positive, making the Ravensworth Arms a recommended spot for those seeking good quality food in a cozy pub environment.
Rooms
Guests of the Ravensworth Arms by Chef & Brewer Collection consistently praised the rooms for their comfort, cleanliness and spaciousness. Many reviews highlighted the lovely and well-decorated interiors with some mentioning tasteful and contemporary decor. The rooms were described as having all the necessary amenities, including good tea and coffee options, plenty of power sockets, comfortable beds and powerful showers.
Several guests found the rooms to be quite large and airy, offering ample space and a pleasant atmosphere. The chalets, in particular, received positive feedback for their size and modern appeal. Guests appreciated the private and quiet environment of the rooms, which contributed to a restful stay.
However, a few reviews noted some minor drawbacks, such as dated decor in certain rooms, occasional dustiness and some rooms being too warm. There were also mentions of minor setup issues, such as a missing towel or cup, which were quickly resolved by the helpful staff.
Overall, the rooms at Ravensworth Arms provided a comfortable, clean and cozy experience, making it a favorable choice for travelers seeking a pleasant stay in a well-located and charming environment.
Beds
Guests at Ravensworth Arms by Chef & Brewer Collection overwhelmingly find the beds to be a highlight of their stays. Many reviews emphasize how comfortable the beds are, describing them as very comfortable or comfy. The bedding is often noted to be clean and inviting. The rooms are also frequently mentioned as lovely and clean, adding to the overall comfort.
However, some guests did mention specific concerns. Several found the pillows to be too hard and a few thought the mattresses were overly firm, which affected their sleep. Despite these occasional issues, the general consensus portrays a positive experience with bed comfort. Guests have options for big beds and their requests for double beds often lead to comfortable sleep.
Overall, the beds at Ravensworth Arms are a significant factor in the positive experiences of many guests, contributing to a restful stay in a well-maintained setting.
Cleanliness
The Ravensworth Arms by Chef & Brewer Collection receives high praise for its cleanliness with many guests consistently describing the rooms and accommodations as clean, tidy and comfortable. Frequent mentions of spotless conditions underscore the diligence of daily cleaning efforts. Guests appreciate the fresh and well-maintained surroundings, noting that both the hotel and bar areas uphold high cleanliness standards. Rooms are frequently commended for being spacious, cosy and inviting, adding to the overall sense of comfort.
While the hotel is generally maintained to a high standard, a few reviews mention minor issues such as dusty areas and overlooked spots like balconies or windowsills that would benefit from deep cleaning. Some decorative aspects, such as paintwork and sticky table tops, were pointed out but did not significantly detract from an excellent overall experience.
Overall, the attention to cleanliness at Ravensworth Arms ensures a pleasurable stay with guests highlighting the spotless and well-cared-for environment as a key feature of their positive experiences.
Staff
Ravensworth Arms by Chef & Brewer Collection boasts a largely positive reputation, especially when it comes to its staff. Reviews frequently highlight the exceptionally friendly and welcoming nature of the staff, who are described as helpful, lovely and professional. Guests consistently note that the staff go above and beyond to ensure a pleasant stay, whether it's through accommodating specific needs or remembering returning visitors. The service is often praised as excellent with many guests feeling that every interaction, from check-in to dining service, is marked by warmth and attentiveness. There’s a consistent theme of guests appreciating the staff's knowledge and competence, as well as their ability to promptly address any issues that arise. Overall, the staff at Ravensworth Arms contribute significantly to the positive experiences of those who stay there, leaving a lasting impression of exceptional hospitality.
Wi-Fi
The Ravensworth Arms by Chef & Brewer Collection offers wifi services, though guests have pointed out some limitations. While the wifi is free and performs well in the bar and main areas of the building, it is often challenging to access in the accommodation rooms. The network coverage in the main areas is described as sufficient and fantastic. However, connecting to wifi in individual rooms can be a struggle with many guests reporting poor signal and intermittent connectivity. Some guests highlighted the lack of information about the wifi service in the room literature, making it necessary to seek assistance from the helpful staff. Overall, while the wifi experience in communal areas is largely positive, improvements in the accommodation rooms could enhance the guest experience.
3 Star
Ravensworth Arms by Chef & Brewer Collection offers great value for the price charged, making it a good deal for what guests receive. This traditional inn provides a pleasant three-star experience with cosy rooms and adequate facilities. Its perfect location makes it convenient for those walking into town and the outside rooms with parking right in front are a handy feature.
Guests appreciate the good free WiFi and excellent breakfast, particularly the perfectly cooked eggs. While the room cleanliness could be improved, the overall stay at this charming three-star hotel is very good. It also accommodates dogs, although there is limited access for walking them. Ideal for a value-for-money stay with a decent and pleasant atmosphere.
Accessible
Ravensworth Arms by Chef & Brewer Collection offers a commendable level of accessibility for guests with disabilities. The hotel provides good accessible parking directly outside the rooms, making it extremely convenient for those with mobility issues. The ground-floor rooms are designed for easy access with sockets positioned conveniently for use. Guests have noted that their rooms were carefully prepared to enhance convenience. Additionally, the hotel's location is ideal for visits to Durham with no reported issues related to access. While the hotel does not feature walk-in showers, overall impressions suggest that it caters well to the needs of elderly guests and those requiring easy access. However, it's recommended that accommodation parking spaces be reserved for guests staying at the hotel to maintain this level of convenience.
Dog Friendly
Ravensworth Arms by Chef & Brewer Collection stands out as a truly dog-friendly hotel, delighting pet owners with its various amenities tailored for canine companions. There is no surcharge for bringing dogs, ensuring a cost-effective stay. Guests have highlighted the easy access to dog-friendly rooms, which are conveniently located near parking areas. The hotel also boasts decent walking areas and trails directly accessible from the parking lot, making it easy to exercise pets.
The rooms designated for dogs are adequately comfortable and even feature dog-friendly decoration, adding a touch of warmth. Guests were particularly pleased with rooms situated close to the reception, where dogs received warm greetings. The presence of dog stickers on doors further emphasizes the hotel’s inclusive approach.
Dining with pets is a pleasure, as the hotel offers a dog-friendly bar and restaurant where dogs can join their owners for meals. The hotel's commitment to being pet-friendly extends to a welcoming atmosphere where dogs are more than welcome, contributing to a five-star dog-friendly experience.
Staff have been described as pleasant and extremely helpful with special mentions of team members going the extra mile to ensure comfort. Some guests noted that a gated area for dogs to run would have been an added benefit, suggesting room for minor enhancements. Nonetheless, the overwhelming sentiment is that the Ravensworth Arms is very dog-friendly, delivering a brilliant stay for both dogs and their owners.
No, Ravensworth Arms by Chef & Brewer Collection doesn't have any pool.
No, a spa isn't available at Ravensworth Arms by Chef & Brewer Collection.
Yes, Ravensworth Arms by Chef & Brewer Collection welcomes dogs.
No, parking facilities aren't available at Ravensworth Arms by Chef & Brewer Collection.
No, Ravensworth Arms by Chef & Brewer Collection doesn't have a gym.