Hotel Antico Monastero is celebrated for its exceptional location on the shores of Lake Garda, offering guests direct access to the peaceful waters just a short walk away through the adjacent campsite. The historic building is set in a tranquil, green area, making it perfect for lakeside strolls, sunbathing and exploring local attractions. Guests frequently highlight the beautiful surroundings, including stunning mountain views and well-maintained facilities like the pool area. The hotel's strategic placement allows easy access to ferry connections and nearby beaches, though some guests note that having a car is beneficial due to its somewhat isolated setting.
The breakfast offerings receive generally favorable remarks, appreciated for their abundance and variety with both sweet and savory options and the presence of fresh fruits and chilled prosecco. Some guests criticize the breakfast for lacking local products and point to issues such as cold eggs and hard rolls, but overall, it provides a satisfying start to the day.
Dinner experiences are mixed with positive feedback highlighting generous portions and varied menus. Guests enjoy the affordability and convenience of dining at the hotel, praising the courteous and accommodating staff. However, there are notable criticisms regarding food quality with overcooked dishes and lack of vegetarian options being common complaints. The half-board offerings appear to need improvement in both selection and flavor.
Cleanliness is a strong point for the hotel with consistently maintained rooms, public areas and pool facilities. Guests laud the hardworking cleaning crew for their meticulous efforts, often describing their experiences as spotless. However, there are occasional mentions of areas needing better dust removal during extended stays and some outdated furniture.
The staff at
Hotel Antico Monastero receive high praise for their friendliness and professionalism with many guests highlighting their helpfulness and prompt service. While the majority of the feedback is positive, there are isolated instances of encountering unfriendly or overwhelmed personnel, mostly at the reception.
The Wi-Fi service is widely criticized for being unstable or non-functional in certain buildings with many guests finding it to be a consistent drawback during their stay.
The pool area is generally well-received, noted for its aesthetic and cleanliness and offering a safe experience with supervision by lifeguards. However, guests often find the pools too cold and are inconvenienced by the limited opening hours and reservation requirements. The shared pool arrangement with a nearby campsite also creates some confusion.
Parking at the hotel is mixed with guests appreciating the convenience of free parking but facing challenges during peak seasons when spaces are limited, leading to overcrowded parking lots and occasional parking tickets.
Hotel Antico Monastero stands out as a family-friendly destination, offering various activities for children, a child-friendly beach and a welcoming attitude towards pets. Families appreciate the engaging environment and the variety of food options, although some feel that the menus are overly focused on pasta dishes.
However, a recurring issue lies with the beds, which many guests describe as uncomfortable, hard and narrow. The use of twin beds pushed together to form double beds creates gaps that disrupt sleep and there are reports of insufficient or broken bedding.
Overall,
Hotel Antico Monastero offers a delightful stay with its exceptional location, cleanliness and friendly staff but could benefit from improvements in dining quality, Wi-Fi service and bed comfort to ensure a consistently satisfying experience for all guests.