The Emily Morgan Hotel - A DoubleTree by Hilton garners high praise from guests for its prime location in the heart of San Antonio. Situated directly across from The Alamo and in close proximity to the Riverwalk, the hotel provides an immersive experience blending historical charm with modern convenience. Guests are pleased with the stunning city views and find it easy to access a plethora of downtown activities, restaurants and shops on foot.
The breakfast experience at the hotel, while generally good, features a varied selection with a well-organized buffet including fresh berries, melons, eggs, bagels and pastries. Most guests appreciate the excellent service and flavorful offerings, although some feel the options are limited and overpriced.
The rooms receive positive feedback for their comfort and spaciousness. Many guests enjoy the vintage aesthetic and beautiful views of downtown San Antonio. However, opinions vary with some noting issues with cleanliness, inconsistent climate control and outdated furnishings.
Cleanliness at the hotel is often commended, especially in public spaces such as the lobby. While many find the rooms clean and comfortable, some guests point out concerns such as dust buildup and lack of thorough cleaning in certain areas.
The staff at The Emily Morgan Hotel is frequently praised for their friendliness and professionalism. Guests highlight the helpfulness of the bellboys and front desk staff with specific commendations for individuals like Caleb and Angelika. Their attentive service significantly enhances the overall guest experience.
The outdoor pool, though small, is enjoyed by some guests, particularly during evening hours. However, there are mixed reviews regarding its maintenance and cleanliness with some areas needing attention.
Parking presents a consistent challenge, as the hotel lacks specific parking facilities and relies on a nearby public lot and valet service. Though convenient, valet parking is quite expensive, adding to the overall stay cost. Some guests recommend negotiating better parking options with nearby garages.
Finally, the beds earn mostly positive remarks for their comfort and the quality of the pillows provided. While many guests report a restful sleep, a few note issues with firmness and lumpy mattresses.
Overall,
The Emily Morgan Hotel - A DoubleTree by Hilton offers a historic and charming stay with excellent service and a fantastic location, though it has areas for improvement in cleanliness, breakfast variety and parking affordability.