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Summary of reviewsQuality Hotel & Suites enjoys a prime location in Gander, offering guests convenient access to local attractions, restaurants, and transportation options such as the highway and ferry routes. This strategic setting is paired with attentive service, making it a favorable choice for travelers despite the property's older age.
The breakfast service at the hotel garners positive reviews, with many guests appreciating the delicious offerings and efficient, friendly service. The hot buffet and self-serve options, including waffles, stand out as highlights, though some guests suggest improvements in variety and space management.
Rooms at the hotel provide a mixed experience. Cleanliness and comfort are frequently praised, with spacious, tidy accommodations and comfortable beds contributing to a pleasant stay. Families benefit from amenities such as a pool, enhancing its appeal as a family-friendly destination. While the queen suites are noted for their luxurious feel, some rooms could benefit from updates, as there are occasional remarks about outdated furnishings and a musty smell.
The staff consistently earn high praise for their friendliness, efficiency, and willingness to go above and beyond for guests. Excellent service is a hallmark of the hotel, whether at the front desk or in the restaurant.
The beds at Quality Hotel & Suites receive generally positive feedback, with many guests finding them very comfortable, aiding a restful night’s sleep. There are some concerns about bed height for shorter individuals and wear, but overall, the hotel provides a comfortable resting experience.
In summary, Quality Hotel & Suites is commended for its excellent location, cleanliness, and commendable staff. While room updates could enhance guest satisfaction further, the combination of these strengths makes it a reliable and appealing choice for travelers. Show more
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Categories
Hotel near Golf Courses
The hotel is located in Gander, home to the Gander Golf Club.
Business Hotel
Located in Gander, this hotel has 137 rooms, a business center, and meeting facilities. It offers 7500 square feet of meeting, banquet, and exhibition space and is known as Central Newfoundland's full-service convention headquarters.
Hotel for Honeymoon
Dog Friendly Hotel
3-Star Hotel
Room Types
Double Room with Two Double Beds - Non-SmokingThis family room has air conditioning, a tea and coffee maker and a TV with cable channels. The unit has 2 beds.
Queen Room with Two Queen Beds - Non-SmokingThis family room features air conditioning, a tea and coffee maker and a TV with cable channels. The unit offers 2 beds.
Standard Double Room - Non-SmokingThis double room features air conditioning, a tea and coffee maker and a TV with cable channels. The unit offers 1 bed.
King Room - Non-SmokingThis double room features air conditioning, a tea and coffee maker and a TV with cable channels. The unit offers 2 beds.
Queen Suite - Non SmokingThe family room features air conditioning, a tea and coffee maker, a seating area, as well as a TV with cable channels. The unit has 2 beds.
King Suite with Living Room - Non SmokingThis suite features air conditioning, a tea and coffee maker and a TV with cable channels.
Quadruple Room - Non SmokingThis quadruple room features air conditioning, a tea and coffee maker and a TV with cable channels. The unit offers 2 beds.
Double Suite with Sofa - Non SmokingThis suite is air-conditioned and has a TV with cable channels, a tea and coffee maker and a seating area.
Double Room - Non SmokingThis double room has air conditioning, a tea and coffee maker and a TV with cable channels. The unit has 1 bed.
Triple Room - Non SmokingThis triple room has air conditioning, a tea and coffee maker and a TV with cable channels. The unit has 2 beds.
Guest Reviews
7.9
Good
Location
Quality Hotel & Suites boasts a prime location that guests frequently praise for its convenience and accessibility. Nestled in the heart of town, it allows effortless exploration of local attractions, restaurants, and amenities. Its proximity to the highway makes it simple to locate while providing smooth access to Farewell and the FOGO Island ferry, as well as other planned excursions. Visitors appreciate the ease of reaching their workplaces from the hotel. The staff complements the excellent location with attentive service, ensuring each stay is comfortable and enjoyable. Despite the property's old age, guests recognize the advantages of its central setting in Gander, making it a favorable choice for travelers.
Breakfast
Breakfast at Quality Hotel & Suites generally receives positive feedback from guests, with many describing it as great, excellent, delicious, and well-served. The breakfast service is often praised for its efficiency and friendliness, contributing to an enjoyable morning start. Guests appreciate the inclusion of breakfast in their stay and highlight the hot buffet as a standout feature. Some guests found the coffee excellent and enjoyed the offerings such as waffles and the self-serve hot and cold options.
However, impressions vary regarding variety and arrangement, as some guests noted limited options and crowded conditions at the breakfast bar. Suggestions for improvement include the addition of healthier choices like fruits and vegetables and the need for more waffle makers to accommodate the number of guests. Despite these occasional criticisms, the overall consensus is that the breakfast experience at this hotel is positive and contributes to the overall favorable perception of stays here, especially given its convenient location for travelers.
Rooms
Quality Hotel & Suites offers a mixed bag of experiences when it comes to their rooms. Many guests have praised the cleanliness and comfort of the accommodations, highlighting spacious and tidy rooms that provide a peaceful retreat. Several reviews mention the comfort of the beds and the helpful, welcoming staff, which contribute to a pleasant stay. Families appreciate the added bonus of a pool for the children, enhancing the hotel’s appeal as a family-friendly destination.
The location of the hotel is also appreciated, with convenient drive-up access to some rooms, making it easy for guests to settle in. Queen suites receive special recognition for their spaciousness and luxurious feel, albeit with some mixed feedback on the decor.
However, not all aspects of the rooms at Quality Hotel & Suites meet expectations. Some guests found the furnishings and overall building to be outdated, suggesting a need for renovation. Occasional complaints include a lingering musty smell throughout the hotel and lack of freshness in some rooms. Instances of uncomfortable mattresses and issues such as the presence of fleas have been noted, highlighting inconsistencies in quality.
Overall, while the rooms offer comfort and space alongside excellent service, an update to the property could enhance the overall guest experience.
Beds
Quality Hotel & Suites offers a generally satisfying experience for guests when it comes to their bedding. Many guests have praised the hotel's beds as being very comfortable, highlighting that a restful sleep is a key feature of their stay. After long travels, the cozy and plush nature of the beds leaves a positive impression on visitors, often described as super comfortable. The pillows also receive a nod of approval, enhancing the overall comfort level. However, some guests noted issues such as the beds being too high for shorter individuals and instances of certain beds being worn out and lacking support. Despite these occasional concerns, the overarching consensus leans towards a comfortable and restful sleeping experience at the hotel.
Cleanliness
Quality Hotel & Suites consistently delivers on cleanliness and comfort. Guests repeatedly mention the pristine condition of the rooms, as well as the common areas, highlighting the meticulous attention to cleaning throughout the property. The hotel is praised for offering a clean and welcoming environment, complemented by friendly and helpful staff who enhance the guest experience. The spacious and well-furnished rooms ensure a comfortable stay, with several guests noting the pet-friendly accommodations as an added bonus. Strategically located on the Trans Canada Highway in Gander, this hotel upholds the standards expected of Quality Hotel chains, ensuring that guests' needs are met with a reassuring consistency. Overall, the combination of cleanliness, excellent service, and convenient location makes it a reliable choice for travelers.
Staff
Quality Hotel & Suites consistently receives high praise for its commendable staff, earning accolades for being friendly, welcoming, and highly efficient. The team is noted for their helpfulness and courteous nature, contributing to an environment where guests feel respected and well-cared for throughout their stay. Visitors often highlight the excellent service provided at the front desk during check-in, as well as the attentive and engaging restaurant personnel. The staff’s ability to go above and beyond for guests has been emphasized, with particular mention of the exceptional service provided during breakfast. Whether interacting with front desk personnel or dining staff, guests routinely encounter a dedicated and bright team, underpinning the positive experiences at this hotel.
No, Quality Hotel & Suites doesn't have any pool.
No, a spa isn't available at Quality Hotel & Suites.
Yes, Quality Hotel & Suites welcomes dogs.
No, parking facilities aren't available at Quality Hotel & Suites.