Colonial Resort-1000Islands

Gananoque 44.32598200, -76.17850700 , 780 King Street West (Show on Map)
6.4
Rated


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Summary of reviewsColonial Resort-1000Islands, located in the charming town of Gananoque, consistently receives praise for its prime location and tranquil ambiance. Guests value its proximity to downtown, the marina beach and the starting point for 1000 Islands cruises. The resort’s extensive and well-maintained grounds offer a peaceful environment perfect for outdoor relaxation.

The resort’s breakfast receives mixed reviews with many appreciating the simplicity of items such as toast, muffins, cereal, yogurt, fruit and beverages. Some guests find it convenient and sufficient, though others suggest expanding the variety to include bagels, cheese and eggs to enhance the experience.

Opinions about the rooms are varied with praises for cleanliness, spaciousness and charming features like King Beds and fireplaces in some rooms. However, there are notable criticisms regarding outdated furniture, inconsistent cleanliness and maintenance issues such as mold and musty smells. The overall condition of the rooms suggests a need for comprehensive updates and renovations.

While some guests commend the hotel’s cleanliness, particularly in terms of comfortable beds and well-maintained facilities, others highlight significant concerns, especially with the bathrooms. Issues like moldy windows and unclean bathtubs detract from the overall cleanliness, indicating that thorough housekeeping is inconsistent.

The staff experiences are similarly mixed. Many guests find the staff friendly, helpful and accommodating, going out of their way to ensure a smooth stay. However, there are complaints about unprofessional behavior, language barriers and insufficient problem resolution.

WiFi at the resort is unreliable, often not functional, particularly in the evenings and at night. Guests needing steady internet service may find this aspect frustrating.

The pool facilities, both indoor and outdoor, generally receive positive remarks for cleanliness, ample sun exposure and inviting lounging areas. Some issues include occasional dirtiness and early closing times. Despite this, the pools are a popular amenity and add to the resort’s appeal.

The beds have a mix of reviews with many finding them comfortable and conducive to a restful stay, while others report discomfort due to worn-out mattresses and insufficiently soft or hard beds.

In summary, Colonial Resort-1000Islands offers a nostalgic, tranquil environment in an excellent location with potential for a pleasant stay highlighted by spacious grounds and friendly staff. However, improvements in room updates, cleanliness, WiFi reliability and breakfast variety could significantly enhance the overall guest experience.
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Hotel with Tennis Courts
Offers tennis courts. This provides recreational opportunities during their stay. A suitable choice for travelers seeking accommodation with tennis facilities.

3-Star Hotel
This resort provides a relaxing getaway with access to the scenic 1000 Islands. Guests can enjoy amenities such as an indoor pool, outdoor tennis court, and seasonal outdoor pool, ensuring a memorable stay.

Hotel with Rooms With Jacuzzi / Hot-tub

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Hotel with Swimming Pool

  Heated Pool    Indoor Pool  


Accessible Hotel

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types
Standard Room with Two Double Beds Room offers a mini fridge, coffee maker, alarm clock and radio. A hairdryer can be found in the bathroom. A pool view is subject to availability. Some rooms also offer disability access.

Family Room Features a small fridge and tea/coffee-making facilities. It also includes an alarm clock, radio and hairdryer.

Deluxe King Room Featuring a hot tub,this room offers a fireplace and fridge. Features a small fridge and tea/coffee-making facilities. Bathrobes are also included.

Standard Twin Room Features a small fridge and tea/coffee-making facilities. It also includes an alarm clock, radio and hairdryer.

Queen Room Features a small fridge and tea/coffee-making facilities. It also includes an alarm clock, radio and hairdryer.

Double Room with Two Double Beds and Pool View This room overlooks the pool and offers air conditioning.

Double Room with Two Double Beds - Disability Access Offering disability access, this room offers a spacious bathroom for wheelchair access.

Deluxe Suite with Spa Bath This air-conditioned suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a bath. Featuring a patio, this suite also provides a coffee machine, parquet floors and a flat-screen TV with cable channels. The unit offers 1 bed.

Guest Reviews
6.4
Rated
Location
Located in the charming town of Gananoque, Colonial Resort-1000Islands consistently receives praise for its prime location and tranquil ambiance. Guests appreciate that the resort is within easy walking distance to downtown and the marina beach, making it convenient to explore local attractions and the starting point for 1000 Islands cruises. The property itself is described as large, green and peaceful with plenty of outdoor space for evening relaxation.

The resort's proximity to key sites and amenities is frequently highlighted with visitors noting that it’s close to everything they wanted to do during their stay. Moreover, the grounds are well-kept, contributing to the pleasant overall appearance of the site. Many found the serene environment and beautiful views from their rooms particularly delightful.

The resort features an inviting swimming pool, adding to the relaxing setting and many guests found the rooms to be clean, spacious and comfortable. With a layout that offers easy access from major streets and a quiet, friendly atmosphere, Colonial Resort provides a restful retreat while being conveniently located.

Breakfast
The breakfast at Colonial Resort-1000 Islands receives mixed feedback from guests. Many appreciate the simplicity and find it good with items like toast, muffins, cereal, yogurt, fruit and a variety of beverages forming the core offerings. Some highlight that the breakfast, while basic, was enough to start the day and note the convenience of a self-serve setup. Packed breakfasts, potentially introduced due to COVID-19 restrictions, were also positively received by a few guests for their healthiness and quality.

However, several guests feel the breakfast spread is too limited and could benefit from additional options like bagels, cheese, eggs and a more efficient setup to avoid long lines. Some mention specific shortcomings like weak coffee, stale muffins and a lack of variety. The breakfast room itself is described as quite basic and there are suggestions that reopening the restaurant for breakfast could significantly enhance the experience.

Overall, while some find the breakfast satisfactory and convenient, others suggest that a broader and higher-quality selection would greatly improve their stay.

Rooms
Colonial Resort-1000 Islands offers a mix of experiences when it comes to room accommodations. Guests have noted the presence of lovely gardens surrounding the rooms and some found their rooms to be clean, spacious and exactly as described. Certain reviews highlight positives like rooms equipped with King Beds and fireplaces, making for a cozy, appealing stay in some instances.

However, there are significant criticisms regarding the state and upkeep of the rooms. Many guests pointed out that the rooms are outdated with old and ugly furniture and the overall design could benefit from a modern update. Cleanliness seems to be inconsistent, as some rooms were reported to be clean, while others were found in need of more thorough housekeeping. Issues like mold on ceilings and windows, worn-out mattresses, musty smells and hair on linens and bathroom floors were mentioned.

Additionally, the functionality of amenities such as hairdryers and reliable bed preparation varied with some guests finding their room amenities less than satisfactory. Problems with insulation and dampness were also cited, impacting comfort levels and there were mentions of bug infestations and an overall need for a comprehensive renovation.

Thus, while the resort certainly has potential with its spacious grounds and some charming room features, there are notable areas requiring attention to improve guest satisfaction fully.

Beds
The beds at Colonial Resort-1000Islands have received mixed reviews from guests. Many found them to be comfortable with several guests specifically mentioning the comfort and size of the beds as highlights. Some guests even described the beds as amazingly comfortable, contributing to a restful stay. Positive comments also noted welcoming staff and clean accommodations. However, some guests reported issues such as skimpy pillows, rough linens and beds that were too soft or hard. Complaints about worn-out mattresses and discomfort due to feeling springs indicate that some beds might need upgrading. While comfort seems to be a recurring theme for many, there are notable mentions of beds that require attention to ensure consistently good sleep quality for all guests.

Cleanliness
Colonial Resort-1000Islands presents a mixed bag concerning cleanliness. Many guests praise the establishment for offering clean rooms with comfortable beds, often describing them as very clean and close to the city center. The facilities are acknowledged as well-maintained, contributing to an overall comfortable stay.

However, there have been consistent complaints about the state of the bathrooms with some reviews pointing out specific issues such as moldy windows, unclean bathtubs and the need for more thorough cleaning. Often mentioned is the outdated condition of the rooms and furniture, adding to a general sense of the place being dingy and in need of renovation. Some guests have gone as far as to describe parts of the hotel as filthy with the cleanliness of the bathrooms drawing particular ire.

Despite the criticisms, the tranquility of the location, affordability and basic cleanliness are often highlighted, suggesting that while the property has its drawbacks, it still provides a satisfactory stay for those with modest expectations.

Staff
In the guest reviews of Colonial Resort-1000Islands, the sentiments towards the staff are a mix of positive and negative experiences. On the bright side, many guests commended the staff for being very friendly, helpful and accommodating. The receptionist was praised for flexibility, allowing early check-ins and room changes when necessary. Specific mentions highlight the friendly and helpful breakfast staff as well as the proprietor's welcoming nature. Positive reviews frequently note the staff's kindness and their effort to ensure guests feel well taken care of.

However, not all feedback was glowing. Some guests reported unprofessional behavior at the reception desk with certain employees described as rude, grumpy or curt. A recurring criticism was the lack of English proficiency among some staff members and there were claims of unhelpful responses and a failure to take responsibility for issues.

Overall, while there are numerous commendations highlighting friendly and supportive interactions, there are also notable concerns about professionalism and communication that the Colonial Resort might need to address.

Wi-Fi
The "Colonial Resort-1000 Islands" offers a nostalgic and clean environment with a touch of kitsch that brings guests back year after year. However, one aspect that consistently receives criticism is the unreliable and often non-functional WiFi. Many guests found the internet service to be unavailable for most of their stay with connectivity issues particularly prevalent after 5 pm and during the night when the WiFi seemed to be switched off. As a result, those needing a steady internet connection may want to prepare alternative plans or rely on mobile data during their visit.

Pool
Colonial Resort-1000Islands offers a variety of pool options that have generally impressed guests seeking relaxation and recreation. Both the outdoor and indoor pools are frequently highlighted for their positive attributes. Many guests appreciated the outdoor pool area, noting its cleanliness and ample sun exposure, making it an ideal spot for lounging and enjoying the large grassy areas around it. The indoor pool also received commendations, although some guests noted it could be quite cold.

Families and groups found the pool areas to be welcoming and well-maintained with areas set up for gathering and relaxing in the evening. The hot tub was another hit, providing additional relaxation options.

However, some reviews pointed out areas for improvement. There were mentions of the outdoor pool occasionally appearing dirty or having green water and an indoor pool deck described as filthy with a hot tub that was only half full. A few reviews also noted that both pools closed rather early, at 7 pm.

In summary, despite some room for enhancement, the pool facilities at Colonial Resort-1000Islands generally offer a refreshing and enjoyable experience, enhanced by the hotel’s great location and inviting outdoor spaces.

Indoor Pool
The indoor pool at Colonial Resort-1000Islands garners mixed reactions from guests. Many appreciate having both an indoor and outdoor option, describing the facilities as nice and the overall surroundings as quiet and convenient. Some guests find the indoor pool enjoyable and appreciate exclusive use, marking it as a highlight of their stay. However, there are several comments noting that the indoor pool wasn't operating during their visit, wasn't heated or was dirty. Despite these concerns, the presence of the indoor pool still adds to the amenities available at this basic motel with a great location in a park-like setting.


Yes, Colonial Resort-1000Islands has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at Colonial Resort-1000Islands.

Yes, Colonial Resort-1000Islands welcomes dogs.

No, parking facilities aren't available at Colonial Resort-1000Islands.

No, Colonial Resort-1000Islands doesn't have a gym.

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