Imperial Hotel Galway

Galway 53.27457400, -9.05079800 , Eyre Square (Show on Map)
8.0
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsImperial Hotel Galway receives high praise for its prime location, nestled in the heart of the city and just steps from Eyre Square. This central positioning allows guests to easily explore Galway’s attractions, shopping areas, bars and restaurants. The proximity to train and bus stations adds to its convenience for both leisure and business travelers, despite some parking challenges that are offset by discounted nearby parking options.

The hotel’s breakfast is lauded for its variety and quality with dishes like Eggs Benedict and brown bread earning special mentions. Although some guests found the breakfast menu limited and occasionally inconsistent, the overall feedback is positive with friendly and attentive staff enhancing the morning dining experience. Similarly, the dinner service is well-regarded, noted for its tasty and reasonably priced food, a pleasant atmosphere and attentive staff. Minor criticisms included a limited menu and occasional service lapses.

Rooms at the Imperial Hotel Galway are generally appreciated for their spaciousness, cleanliness and comfort with large, comfortable beds being a highlight for many. Some issues such as dark rooms, outdated furniture and noise disturbances from the nightlife were noted, but the value for money and central location remained strong points. Cleanliness is another mixed category; while rooms and bathrooms are often described as spotless, some areas like carpets and communal spaces could use more attention and updating.

The hotel staff receive overwhelmingly positive reviews for their friendliness, helpfulness and efficient service, making guests feel welcome and at home. Names like Rachel, Flip and Claudia stand out for their exceptional service. Though a few less positive interactions were mentioned, the staff's overall dedication and courteous behavior significantly enhance the guest experience.

WiFi experiences vary widely. While some guests found the connection reliable and strong, others reported it as patchy and inconsistent. This suggests room for improvement in providing a uniformly strong internet connection across the hotel.

Family travelers find the hotel accommodating with spacious rooms suitable for larger groups and a generally friendly environment for children. However, issues such as night disturbances and parking challenge the overall family experience.

For those interested in nightlife, the hotel’s central location is ideal with numerous pubs, bars, clubs and restaurants within walking distance. This makes it a great spot for stags and hens or anyone looking to enjoy Galway’s vibrant social scene, despite potential nighttime noise from the bustling area.

Finally, guest feedback on the beds is mixed. While many describe them as comfortable and clean, some found them too firm or worn out. Cleanliness and protective bedding are consistently noted, but there's an inconsistency in comfort levels.

Overall, the Imperial Hotel Galway is characterized as a budget-friendly option offering good value in a fantastic location with helpful staff, pleasant dining experiences and a generally high standard of cleanliness.
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Hotel near Golf Courses
The hotel features a golf course as one of its amenities. It also provides access to various recreational activities including golf, with Galway Golf Club and Glenlo Abbey Hotel Golf Course located nearby.

Hotel near Nightlife Spots
Located in Eyre Square, the Imperial Hotel is within walking distance of Galway's nightlife, offering a balance of proximity to the action and a comfortable distance for a good night's sleep. The hotel also has an on-site bar and restaurant.

Hotel Taking Steps Towards Sustainability

Family Friendly Hotel

Hotel with Parking

3-Star Hotel

Room Types
Single Room With free internet, this room also provides a multi-channel flat-screen TV. Tea and coffee making facilities are included.

Double Room With free internet, this room also provides a multi-channel flat-screen TV. Tea and coffee making facilities are included. Please request twin or double room at time of booking (requests are subject to availability).

Triple Room With free internet, this room also provides a multi-channel flat-screen TV. Tea and coffee making facilities are included.

Twin Room Offering free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The twin room offers a tea and coffee maker, a wardrobe, a safe deposit box, a carpeted floor, as well as a flat-screen TV with cable channels. The unit has 2 beds.

Family Room The spacious family room provides a tea and coffee maker, a wardrobe, as well as a private bathroom featuring a bath and a shower. The unit offers 1 bed.

Deluxe Double Room This double room features a tea and coffee maker, heating and a flat-screen TV. The unit offers 1 bed.

Guest Reviews
8.0
Very Good
Location
The Imperial Hotel Galway has garnered overwhelmingly positive reviews for its prime location. Nestled right in the heart of Galway, the hotel is literally steps away from Eyre Square, making it incredibly convenient for exploring the city's myriad attractions. Guests repeatedly laud the hotel's central position, noting its proximity to shopping areas, bustling bars and diverse restaurants. This ideal locale is particularly celebrated for its closeness to the train and bus stations, which adds to its accessibility for travelers.

Visitors find the location perfect for both leisure and business stays with all major amenities and tourist spots within easy walking distance. Its placement in the city’s core allows for effortless exploration of Galway’s vibrant cultural and entertainment scenes. The strategic positioning of the hotel is cited for making impromptu shopping trips, dining out and sightseeing exceptionally straightforward.

Despite some mentions of parking challenges, the benefits of staying so centrally far outweigh any inconveniences. The Imperial Hotel’s location is characterized as unbeatable, convenient and perfect for immersing oneself in the Galway experience, earning it high praise from those who appreciate being in the thick of the city's lively atmosphere.

Breakfast
The breakfast at the Imperial Hotel Galway generally received high praise from guests, who appreciated its variety and quality. Many described the breakfast as excellent, amazing, outstanding and delicious. Particular highlights included the Eggs Benedict and the brown bread, which some guests claimed was the best they ever had. The staff were often commended for their friendliness and attentiveness with several guests mentioning that the breakfast service made their experience extra special.

However, there were a few criticisms. Some guests noted that the breakfast menu could be limited, particularly the continental options and there were comments about it being overpriced. A notable downside was that breakfast was not included in all room rates, which some found disappointing. Additionally, a few guests experienced inconsistent quality with breakfast being excellent one day and poor the next.

Overall, while there were some areas for improvement, most guests found the breakfast at the Imperial Hotel Galway to be a positive aspect of their stay, offering good quality food and a pleasant start to their day.

Dinner
The dinner experience at the Imperial Hotel Galway generally receives high praise from guests. Many commend the hotel for its excellent food quality with descriptions ranging from tasty and lovely to outstanding and delicious. A significant number highlight the food in the restaurant as being of a high standard and fairly priced, noting the value for both dinner and breakfast.

Guests who chose to dine in the bar area also had positive remarks, appreciating the atmosphere and the nicely prepared meals. The carvery lunch, cocktails and specific dishes like Irish pub staples received favorable mentions, particularly the fresh Guinness served.

Service-wise, the hotel scores well with many guests mentioning friendly and helpful staff. Specific instances of exceptional service, especially regarding dietary needs, are highlighted.

However, some areas for improvement are noted. Feedback on the dinner menu indicates a somewhat limited selection with a few guests finding the options basic or not meeting their expectations. Occasional issues such as cold dishes, improperly cooked items and slow service are also mentioned, though these seem to be less frequent.

Despite occasional negative experiences, the consensus leans towards a very positive dining experience with great food, excellent service and a pleasant dining environment at the Imperial Hotel Galway.

Rooms
Imperial Hotel Galway offers a mixed experience when it comes to its rooms. Many guests appreciated the spaciousness, cleanliness and comfort of the rooms with several reviews highlighting the large room sizes and comfortable beds. The bathrooms were generally described as clean and a few were noted as being modern and well-equipped. Daily housekeeping provided clean towels and sundries, adding to the overall comfort. Some rooms also boasted lovely views and good storage space.

However, there were frequent mentions of rooms being dark due to small windows with poor lighting contributing to this issue. Some guests found the furniture to be outdated and in need of renovation and occasional reports of musty odors and water stains affected the overall ambiance. Noise was a problem for some with thin walls and proximity to nightlife impacting the quietness.

Temperature control also appeared inconsistent; while some rooms had air conditioning, others were too hot or too cold. The layout of the hotel meant some rooms were far from the elevators, adding to the inconvenience for guests. Despite these drawbacks, many guests found the rooms to be a good value for money, particularly given the hotel's central location and generally high level of cleanliness.

Beds
The beds at the Imperial Hotel Galway have garnered a variety of feedback from guests. While many praised the beds as comfortable, clean and even super comfy, a significant number also found them less than ideal. Descriptions of the beds ranged from very comfortable to firm and not particularly comfortable. Some guests noted issues with old, worn-out mattresses and beds feeling too hard, while others enjoyed the spaciousness and size of the beds.

Several guests appreciated the cleanliness and the presence of clean, protective bedding. However, there were mentions of beds needing renewal and specific complaints about firmness that made sleep difficult for some. Despite this, many reviews also highlighted the cozy and well-maintained rooms with a few guests mentioning they slept very well.

In summary, while the beds at Imperial Hotel Galway achieved high marks for cleanliness and comfort from numerous guests, there were noticeable inconsistencies in comfort levels with some beds described as too hard or worn out.

Cleanliness
The Imperial Hotel Galway has received a mix of feedback regarding its cleanliness standards from its guests. On the positive side, numerous reviews praised the hotel's overall cleanliness, describing it as spotless, immaculate and exceptionally clean. Guests were particularly satisfied with the cleanliness of the rooms and bathrooms, frequently mentioning the high standards of housekeeping. The hotel’s facilities, including towels and beds, were often noted as clean and well-maintained, contributing to a comfortable stay. Housekeeping staff were frequently commended for their thoroughness and diligence.

However, the reviews also indicated areas where the hotel could improve. Several guests pointed out issues with outdated decor, particularly the carpets and corridors, which were described as dirty, threadbare and in some instances, stained. Communal areas, such as lifts and hallways, were also mentioned as needing more attention to cleanliness. Some specific complaints included dusty rooms, stained towels and occasional lapses in housekeeping services, such as rooms not being serviced during a multi-night stay or superficial cleaning.

Despite these occasional drawbacks, the general consensus is that the Imperial Hotel Galway maintains a high standard of cleanliness in many areas, though it could benefit from updating certain aspects of its decor and ensuring consistency in housekeeping across the board. Overall, the cleanliness of the rooms and the dedication of the housekeeping staff are notable highlights for guests.

Staff
The reviews for the Imperial Hotel Galway are overwhelmingly positive, especially when it comes to the staff. Guests frequently highlighted the helpfulness, friendliness and accommodating nature of the staff. Reception staff were often noted for being particularly friendly and efficient, promptly assisting with check-ins and going the extra mile to manage luggage and provide guidance. Specific staff members, like Rachel, Flip, Claudia and maintenance personnel, were mentioned multiple times for their exceptional service.

The hotel's bar and restaurant staff also received high praise for their attentiveness and friendly demeanor, enhancing the overall guest experience. Despite a few instances of less helpful interactions, the general sentiment remains that the staff are a standout feature of the hotel. Cleanliness and courteous behavior are consistent themes with many guests appreciating the staff's efforts in maintaining a welcoming and spotless environment.

Overall, the Imperial Hotel Galway's staff seem to play a crucial role in making guests feel at home, ensuring their stays are pleasant and hassle-free.

Wi-Fi
At the Imperial Hotel Galway, guests have shared a diversity of experiences regarding the WiFi connection. Many praised the service, noting that the free WiFi worked great with strong and reliable connections throughout the hotel. Several reviewers highlighted that the WiFi was good in their rooms and had constant access with no issues.

However, not all feedback was positive. Some guests reported poor signal strength, describing the WiFi as patchy, intermittent and at times non-functional. While several enjoyed fast and reliable internet, others encountered sluggish and inconsistent service. In summary, while the hotel does offer WiFi that many found acceptable, experiences varied widely, indicating room for improvement in ensuring a consistently strong and stable connection for all guests.

Parking
While the Imperial Hotel Galway impresses with its central location and amenities, guest reviews highlight significant challenges associated with parking. The hotel does not offer on-site parking, requiring guests to use public car parks nearby. These car parks are often at a considerable distance, ranging from a five to fifteen-minute walk from the hotel, adding inconvenience especially when transferring luggage or during inclement weather.

Though there are agreements for discounted parking with rates around €8 per day, some guests noted confusion and initial misinformation about where to park. The parking quality varied with some guests finding the arrangements complex and parking spaces distant.

Despite these issues, certain reviewers found the subsidized rates through nearby parking facilities advantageous. Secure parking options were available, albeit not directly adjacent to the hotel, which involved a bit of walking. Nonetheless, the parking situation appears as a recurring concern, suggesting visitors plan ahead for the best experience.

Family
Imperial Hotel Galway has garnered favorable reviews for being an accommodating destination for families. Highlighted as great for family gatherings, the hotel offers family-sized rooms that are spacious and fit for larger groups. Guests have complimented the hotel's ability to easily settle children, making it convenient for family outings and ideal for extended stays. The friendly kids environment is a notable advantage for those traveling with children. Though there are mentions of issues such as disturbances at night and challenges with parking and accessibility, overall, the hotel is praised for its suitability for families, making it a good choice for those looking to enjoy time with loved ones.

Nightlife
Imperial Hotel Galway is perfectly situated for those looking to dive into the vibrant nightlife of the city. Its central location near Eyre Square puts guests in close proximity to a plethora of pubs, bars, clubs and restaurants, making it an ideal base for night owls. Entertainment options such as live music, happy hours and local attractions are all within walking distance, ensuring that guests don't have to travel far for a night out.

The hotel itself seems to be tailored for those who enjoy nightlife with features like an on-site bar and a night porter available. Though the area can get quite lively, especially with students and partygoers, this buzz adds to the atmosphere of a fun and social environment. This makes it especially suitable for groups like stags and hens looking to celebrate in Galway's thriving party scene.

Despite the fantastic location and the ease with which guests can access entertainment options, it's worth noting that the external noise can be a disturbance at night with reports of street noise from nearby clubs and the general bustle of people enjoying the nightlife.

Overall, for those seeking a central and budget-friendly hotel with easy access to Galway’s bustling nightlife, the Imperial Hotel Galway offers a prime spot. Just be prepared for some noise if opting to stay in this highly social and energetic area.

3 Star
Imperial Hotel Galway provides good value for those seeking budget-friendly accommodation in a prime location. Situated in the heart of Eyre Square, the hotel is within easy walking distance to the starting points of tours and a variety of nearby restaurants, giving guests the advantage of convenience.

The rooms are spacious and clean, offering basic three-star facilities that meet the needs of most guests. Despite some concerns about outdated decor and tired interiors, the overall consensus highlights the hotel as good value for money, especially given its central location. The hotel’s restaurant and bar receive positive mentions, though some feel that they could benefit from renovation.

While some guests noted issues such as squeaky floors, basic room amenities and occasional noise at night, these are generally outweighed by the positives. A clean establishment with good service, Imperial Hotel is viewed favorably in comparison to other more expensive options.

However, it's worth noting that the hotel's standard, particularly in terms of breakfast offerings and room decor, doesn't always meet the expectations some might have for a three-star rating. Yet, those looking for a pleasant stay without the frills would not be disappointed.


No, Imperial Hotel Galway doesn't have any pool.

No, a spa isn't available at Imperial Hotel Galway.

No, Imperial Hotel Galway doesn't allow dogs.

Yes, parking facilities are available at Imperial Hotel Galway.

No, Imperial Hotel Galway doesn't have a gym.

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