Best Western Plus Galveston Suites
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Summary of reviewsBest Western Plus Galveston Suites boasts an exceptional beachfront location, providing guests with stunning ocean views from their rooms and balconies. Positioned on the quieter end of the Galveston Seawall, it offers a serene ambiance while maintaining proximity to local attractions, restaurants and stores. The convenience of easy beach access and the tranquil environment makes it a favored choice for beachgoers and those seeking relaxation.
Guests generally rave about the breakfast, appreciating its wide variety of hot items such as waffles, eggs, bacon and more. The clean, well-maintained breakfast area and the inclusion of breakfast in the room rate add value to stays. Though some believe the breakfast selection could be more varied, many consider it a highlight of their visit.
Rooms are frequently described as spacious and clean with nearly all offering delightful ocean views and balconies facing the Gulf. Equipped with comfortable beds, the rooms provide good amenities. However, some furniture appears dated and occasional issues like musty odors or inconsistent air conditioning have been reported. Nonetheless, the room size and views are significant benefits for most guests.
Cleanliness across the hotel is mostly well-received with many guests noting spotless and well-maintained rooms and common areas. However, some inconsistencies in housekeeping and maintenance have been observed, including occasional pest issues and worn-out fixtures. Despite these concerns, the overall perception of cleanliness remains positive.
The hotel staff receives mixed but predominantly positive reviews with many guests praising their friendliness, professionalism and helpfulness. Specific staff members are often singled out for exceptional service. Nevertheless, a few guests report encountering unhelpful or indifferent staff members.
WiFi connectivity is a mixed experience for guests with some finding it fast and easy to connect, while others face inconsistent speeds and signal strength. For those requiring reliable internet, inquiring about WiFi quality and room placement beforehand is advised.
The gym, while clean, lacks updated equipment and amenities like water coolers and towels and the small size deters some users. Meanwhile, the pool area garners praise for its cleanliness and heated pool feature, although it sometimes differs from promotional pictures, leading to occasional disappointment.
Beds receive mixed feedback with many guests finding them comfortable, though some consider them too hard. Despite this, clean and well-made bedding contributes to a satisfactory sleep experience for most.
Guests view the hotel as offering a solid three-star experience, providing good value for the price. The amenities and services align well with its rating and while there are some downsides, such as dated furnishings and inconsistent housekeeping, the hotel remains a practical choice for cost-effective accommodation in Galveston.
Business travelers find the hotel’s business center and convenient location beneficial for corporate stays and the property also meets various accessibility needs, making it suitable for guests with disabilities.
In summary, despite some areas needing improvement, Best Western Plus Galveston Suites remains a favored option for its excellent location, spacious rooms with ocean views, generally good breakfast and friendly staff.
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Guests generally rave about the breakfast, appreciating its wide variety of hot items such as waffles, eggs, bacon and more. The clean, well-maintained breakfast area and the inclusion of breakfast in the room rate add value to stays. Though some believe the breakfast selection could be more varied, many consider it a highlight of their visit.
Rooms are frequently described as spacious and clean with nearly all offering delightful ocean views and balconies facing the Gulf. Equipped with comfortable beds, the rooms provide good amenities. However, some furniture appears dated and occasional issues like musty odors or inconsistent air conditioning have been reported. Nonetheless, the room size and views are significant benefits for most guests.
Cleanliness across the hotel is mostly well-received with many guests noting spotless and well-maintained rooms and common areas. However, some inconsistencies in housekeeping and maintenance have been observed, including occasional pest issues and worn-out fixtures. Despite these concerns, the overall perception of cleanliness remains positive.
The hotel staff receives mixed but predominantly positive reviews with many guests praising their friendliness, professionalism and helpfulness. Specific staff members are often singled out for exceptional service. Nevertheless, a few guests report encountering unhelpful or indifferent staff members.
WiFi connectivity is a mixed experience for guests with some finding it fast and easy to connect, while others face inconsistent speeds and signal strength. For those requiring reliable internet, inquiring about WiFi quality and room placement beforehand is advised.
The gym, while clean, lacks updated equipment and amenities like water coolers and towels and the small size deters some users. Meanwhile, the pool area garners praise for its cleanliness and heated pool feature, although it sometimes differs from promotional pictures, leading to occasional disappointment.
Beds receive mixed feedback with many guests finding them comfortable, though some consider them too hard. Despite this, clean and well-made bedding contributes to a satisfactory sleep experience for most.
Guests view the hotel as offering a solid three-star experience, providing good value for the price. The amenities and services align well with its rating and while there are some downsides, such as dated furnishings and inconsistent housekeeping, the hotel remains a practical choice for cost-effective accommodation in Galveston.
Business travelers find the hotel’s business center and convenient location beneficial for corporate stays and the property also meets various accessibility needs, making it suitable for guests with disabilities.
In summary, despite some areas needing improvement, Best Western Plus Galveston Suites remains a favored option for its excellent location, spacious rooms with ocean views, generally good breakfast and friendly staff.
Resort with Swimming Pool
This hotel offers a well-maintained outdoor pool and hot tub. The pool area provides a relaxing space for guests to unwind after a day of exploring Galveston.
Outdoor Pool
Accessible Resort
This all-suites hotel is located on Galveston Island and is within minutes of sightseeing destinations. It offers fully accessible and spacious rooms with roll-in showers with grab bars or tubs with grab bars, as well as accessible common spaces. There is an accessible indoor pool on site with a disabled hoist.
Resort with Gym
This resort is mentioned as having fitness facilities available for guests. It allows visitors to maintain their exercise habits.
3-Star Resort
This hotel offers suites with added living space and a complimentary breakfast. Its location provides easy access to the beach and other Galveston attractions.
Resort with Outdoor Pool
Provides a clean and inviting outdoor pool area, suitable for both relaxation and recreation. The hotel offers good value with comfortable poolside amenities.
Resort for Honeymoon
Business Resort
Guest Reviews
The Best Western Plus Galveston Suites is situated in an exceptional location directly across from the beach, offering guests stunning ocean views from their rooms and balconies. The hotel is conveniently located on the quieter end of Galveston's Seawall, providing easy access to the beach, yet is still close enough to the area's attractions, restaurants and stores. Guests appreciate the hotel’s beachfront proximity, allowing for quick and simple beach access with just a walk across the street. Despite being slightly away from the hustle and bustle of the busier sections of town, the convenient location affords a peaceful ambiance while keeping you within reach of various activities and dining options. The superb ocean views, coupled with the hotel's prime beachfront setting, make it a top choice for beachgoers and those seeking a tranquil stay in Galveston.
The breakfast at the Best Western Plus Galveston Suites generally received positive feedback from guests. Many highlighted the wide variety of options available, including hot items such as waffles, biscuits and gravy, eggs, bacon, sausage and potatoes. The breakfast area was frequently noted for being clean and well-maintained with the food being replenished quickly even during busy times.
Guests particularly enjoyed the fresh and hot selections, describing the breakfast as tasty, amazing and wonderful. The inclusion of breakfast in the room rate was appreciated, adding value to the stay. The dining area with its ocean view, further enhanced the breakfast experience for many.
However, there were some mixed opinions. A few guests found the selection limited or the food quality inconsistent with specific mentions of cold items and subpar offerings like the breakfast eggs or gravy. Some guests suggested a need for better variety and improvement in breakfast duration.
Despite occasional criticisms, the majority of reviews affirmed that the breakfast was a highlight of their stay with many guests mentioning it was a significant reason for returning to the hotel.
Guests at the Best Western Plus Galveston Suites frequently praise the spaciousness and cleanliness of the rooms. The rooms are consistently described as very large, providing ample space for comfort. Nearly all rooms offer ocean views with balconies facing the Gulf, which guests find delightful. The rooms come equipped with good amenities and the beds are often mentioned as comfortable.
However, some guests note that the furniture within the rooms can be a bit dated and worn and in certain instances, the rooms have a musty odor or show signs of sub-par repairs. The air conditioning in some rooms has been reported to struggle with the heat.
Overall, the hotel seems to maintain clean and comfortable accommodations with fantastic ocean views, but could benefit from updates and more consistent maintenance. Despite isolated issues, the room size and view are significant highlights for many guests.
The beds at Best Western Plus Galveston Suites have received varied reviews. Many guests have praised the comfort and cleanliness of the beds, describing them as comfortable and even extremely comfortable in some cases. The bedding is often noted for being soft and luxurious, adding to a pleasant sleeping experience.
However, there are also numerous mentions of beds being too hard or uncomfortable. While some found the firmness acceptable or even preferred it, others could not get a good night's sleep due to the hardness of the mattresses. Additionally, a few guests pointed out issues with worn-out or saggy sofa beds and occasional problems with sand in the bedsheets, impacting their overall comfort.
Despite the mixed reviews, the prevailing sentiment leans towards a generally satisfactory experience concerning bed comfort, enhanced by clean and well-made bedding.
The reviews for Best Western Plus Galveston Suites reveal a mixed yet predominantly positive picture regarding cleanliness. Guests commonly noted that the hotel and rooms were very clean, comfortable and well-maintained. Common areas like the lobby and pool area were also frequently mentioned as clean and nicely organized. Some reviewers appreciated the fresh smell and the neat appearance of the facilities. Cleanliness of the rooms was consistently highlighted with many describing them as spotless and very clean.
However, there were also several criticisms. Issues such as dirty floors in rooms, hallways and elevators, as well as occasional encounters with cockroaches and other pests, were mentioned. Some guests experienced inadequate housekeeping services, noting that rooms weren't cleaned during their multi-day stays unless requested, leading to dirty bathrooms and trash not being emptied. There were also comments about areas needing refurbishment and maintenance, including outdated fixtures and worn furniture.
Overall, the cleanliness of the Best Western Plus Galveston Suites was generally well-received by guests, though there were notable exceptions pointing towards inconsistent housekeeping and maintenance practices.
The Best Western Plus Galveston Suites receives mixed reviews about its staff, though the majority of comments lean positively. Many guests highlight the staff as friendly, helpful and professional with numerous mentions of excellent and efficient service, particularly at the front desk. Individuals like Canyon and Brittney are repeatedly praised for their outstanding hospitality. Politeness, attentiveness and competence are common themes, contributing to pleasant experiences for many visitors.
Conversely, a minority of reviews note issues with rudeness, unhelpfulness or inefficiency with some guests encountering indifferent or inattentive staff members. Maintenance and cleaning issues are sporadically mentioned, though they seem less frequent. Despite these negative points, the consensus suggests that the staff generally strive to provide a welcoming environment, going out of their way to assist guests and maintain cleanliness in public areas and rooms.
Overall, while not without its flaws, the staff at Best Western Plus Galveston Suites largely contribute positively to the guest experience through their friendly and accommodating demeanor.
In the charming coastal setting of Galveston, the Best Western Plus Galveston Suites offers a mixed bag when it comes to WiFi connectivity. On the positive side, many guests have found the internet to be good with descriptors like fast, easy to connect and excellent frequently appearing in reviews. Some even highlighted that the WiFi connection was great and had no issues during their stay.
However, the experience appears to be inconsistent across different rooms and times. Several guests noted that the WiFi wasn't very fast in their rooms with some experiencing it as weak or spotty in specific areas. There were mentions of fluctuating WiFi quality with occasional downtimes and varying signal strength, resulting in an unreliable internet connection for certain visitors. On rare occasions, the WiFi was completely down or unusable.
In summary, while the WiFi at Best Western Plus Galveston Suites can provide a satisfactory experience for some guests, others may find it lacking in consistency and reliability. It might be advisable for potential guests needing reliable internet access to inquire about WiFi quality and room placement before booking.
The gym at Best Western Plus Galveston Suites has received mixed feedback from guests. On the positive side, it is appreciated for its cleanliness and some guests enjoyed their time there. However, there are several areas for improvement. The gym equipment appears to be outdated and maintenance is lacking. Guests noted the absence of a water cooler and issues like the gym being cold and having no towels or dried out wipes available. Additionally, the exercise room is described as very small with limited access and lacks weights. Overall, while the gym has some positive aspects, it could benefit from several enhancements to better meet guest expectations.
The pool at Best Western Plus Galveston Suites receives varied feedback. Many guests praised the cleanliness and maintenance, describing it as clean, well-kept and inviting. Several reviews noted the heated pool feature, contributing to a pleasant swimming experience. The hot tub also received positive mentions, being described as clean and enjoyable. Some visitors commended the pool's charming and nice appearance with kids and adults alike enjoying the amenities.
On the downside, some guests pointed out discrepancies between the pool area's actual appearance and the promotional pictures. Issues with cleanliness were also mentioned with some finding the pool area dirty or in need of more frequent maintenance. The pool appeared small to a few reviewers, who also noted it could get crowded and noisy, particularly at night. Despite these critiques, the pool area was generally appreciated for its pleasant atmosphere. It seems attention to cleanliness and more accurate marketing could improve overall guest satisfaction.
Best Western Plus Galveston Suites offers a solid three-star experience, aligning well with its rating. The amenities and services meet typical three-star standards, providing good value for the price. Guests appreciate the clean rooms and overall cleanliness of the hotel. The staff delivers satisfactory service, which many find commendable for the price point.
Though the facilities are older and some furnishings and decor are dated, the hotel remains a viable option for those seeking affordable accommodations. While the breakfast is as expected for a three-star hotel and there's occasional mention of issues such as small trash cans and loud A/C settings, these drawbacks don't seem to overshadow the positive aspects for most guests.
Despite some ageing furniture and the lack of housekeeping being a noted downside, guests recommend this hotel for its affordability and reasonable quality. For a three-star property, it achieves what is expected, making it a practical choice for visitors looking for a cost-effective stay in Galveston.
Best Western Plus Galveston Suites proves to be an ideal choice for business travelers. The property features a business center and offers access to essential office supplies, catering well to corporate needs. Its advantageous location makes it convenient for business meetings and corporate stays. With business-friendly amenities, the hotel ensures a seamless experience for those traveling for work.
The Best Western Plus Galveston Suites garnered positive feedback for its accessibility features, making it an accommodating choice for guests with disabilities. The hotel's accessible rooms are described as spacious and well-equipped with particular praise for the design of accessible bathrooms and ramps. Guests appreciated the easy accessibility to all floors via the elevator and highlighted the convenience of an accessible path to the beach, facilitating a straightforward route to the ocean. The hotel's location was frequently praised for its easy access by road and proximity to important attractions in Galveston. Although the pool area was mentioned in context, the gym's lack of accessibility was noted as an area needing improvement. Overall, the hotel was commended for meeting various accessibility needs, making it a suitable option for both business and leisure travelers with disabilities.
Guests of the Best Western Plus Galveston Suites have shared mixed feedback regarding the outdoor pool. On the positive side, many visitors found the pool to be clean and inviting, often remarking on the overall cleanliness of the area. Families, particularly those with children, enjoyed spending time at the pool and numerous guests loved its inviting atmosphere. The hot tub was frequently mentioned as a highlight and was noted to be large and excellent for relaxation. The pool area, when operational and well-maintained, received praise for contributing positively to the guest experience.
However, some reviews pointed out issues such as dirty or poorly maintained pool water, closed pool facilities and lack of pool towels. A few guests felt that the pool area could benefit from new furniture and more attentive upkeep. Despite these occasional drawbacks, the outdoor pool remained a popular feature among many visitors, providing a pleasant amenity next to the beach.
Best Western Plus Galveston Suites offers a romantic ocean view that is perfect for couples seeking a quiet and peaceful retreat. Guests have praised the comfortable lobby and dining areas and highlight the great bed and beautifully cold A/C in the honeymoons suite. The cleanliness of the room and the pleasant experience at the pool add to the charm of a special honeymoon stay. The hotel appears to cater perfectly to a quick honeymoon getaway, ensuring all necessary amenities for a memorable visit.
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Location
Breakfast
Guests particularly enjoyed the fresh and hot selections, describing the breakfast as tasty, amazing and wonderful. The inclusion of breakfast in the room rate was appreciated, adding value to the stay. The dining area with its ocean view, further enhanced the breakfast experience for many.
However, there were some mixed opinions. A few guests found the selection limited or the food quality inconsistent with specific mentions of cold items and subpar offerings like the breakfast eggs or gravy. Some guests suggested a need for better variety and improvement in breakfast duration.
Despite occasional criticisms, the majority of reviews affirmed that the breakfast was a highlight of their stay with many guests mentioning it was a significant reason for returning to the hotel.
Rooms
However, some guests note that the furniture within the rooms can be a bit dated and worn and in certain instances, the rooms have a musty odor or show signs of sub-par repairs. The air conditioning in some rooms has been reported to struggle with the heat.
Overall, the hotel seems to maintain clean and comfortable accommodations with fantastic ocean views, but could benefit from updates and more consistent maintenance. Despite isolated issues, the room size and view are significant highlights for many guests.
Beds
However, there are also numerous mentions of beds being too hard or uncomfortable. While some found the firmness acceptable or even preferred it, others could not get a good night's sleep due to the hardness of the mattresses. Additionally, a few guests pointed out issues with worn-out or saggy sofa beds and occasional problems with sand in the bedsheets, impacting their overall comfort.
Despite the mixed reviews, the prevailing sentiment leans towards a generally satisfactory experience concerning bed comfort, enhanced by clean and well-made bedding.
Cleanliness
However, there were also several criticisms. Issues such as dirty floors in rooms, hallways and elevators, as well as occasional encounters with cockroaches and other pests, were mentioned. Some guests experienced inadequate housekeeping services, noting that rooms weren't cleaned during their multi-day stays unless requested, leading to dirty bathrooms and trash not being emptied. There were also comments about areas needing refurbishment and maintenance, including outdated fixtures and worn furniture.
Overall, the cleanliness of the Best Western Plus Galveston Suites was generally well-received by guests, though there were notable exceptions pointing towards inconsistent housekeeping and maintenance practices.
Staff
Conversely, a minority of reviews note issues with rudeness, unhelpfulness or inefficiency with some guests encountering indifferent or inattentive staff members. Maintenance and cleaning issues are sporadically mentioned, though they seem less frequent. Despite these negative points, the consensus suggests that the staff generally strive to provide a welcoming environment, going out of their way to assist guests and maintain cleanliness in public areas and rooms.
Overall, while not without its flaws, the staff at Best Western Plus Galveston Suites largely contribute positively to the guest experience through their friendly and accommodating demeanor.
Wi-Fi
However, the experience appears to be inconsistent across different rooms and times. Several guests noted that the WiFi wasn't very fast in their rooms with some experiencing it as weak or spotty in specific areas. There were mentions of fluctuating WiFi quality with occasional downtimes and varying signal strength, resulting in an unreliable internet connection for certain visitors. On rare occasions, the WiFi was completely down or unusable.
In summary, while the WiFi at Best Western Plus Galveston Suites can provide a satisfactory experience for some guests, others may find it lacking in consistency and reliability. It might be advisable for potential guests needing reliable internet access to inquire about WiFi quality and room placement before booking.
Gym
Pool
On the downside, some guests pointed out discrepancies between the pool area's actual appearance and the promotional pictures. Issues with cleanliness were also mentioned with some finding the pool area dirty or in need of more frequent maintenance. The pool appeared small to a few reviewers, who also noted it could get crowded and noisy, particularly at night. Despite these critiques, the pool area was generally appreciated for its pleasant atmosphere. It seems attention to cleanliness and more accurate marketing could improve overall guest satisfaction.
3 Star
Though the facilities are older and some furnishings and decor are dated, the hotel remains a viable option for those seeking affordable accommodations. While the breakfast is as expected for a three-star hotel and there's occasional mention of issues such as small trash cans and loud A/C settings, these drawbacks don't seem to overshadow the positive aspects for most guests.
Despite some ageing furniture and the lack of housekeeping being a noted downside, guests recommend this hotel for its affordability and reasonable quality. For a three-star property, it achieves what is expected, making it a practical choice for visitors looking for a cost-effective stay in Galveston.
Business
Accessible
Outdoor Pool
However, some reviews pointed out issues such as dirty or poorly maintained pool water, closed pool facilities and lack of pool towels. A few guests felt that the pool area could benefit from new furniture and more attentive upkeep. Despite these occasional drawbacks, the outdoor pool remained a popular feature among many visitors, providing a pleasant amenity next to the beach.
Honeymoon
Yes, Best Western Plus Galveston Suites has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Best Western Plus Galveston Suites.
No, Best Western Plus Galveston Suites doesn't allow dogs.
No, parking facilities aren't available at Best Western Plus Galveston Suites.
Yes, Best Western Plus Galveston Suites has a gym.
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